HP Deskjet D4000 User Guide

HP Deskjet D4000 Manual

HP Deskjet D4000 manual content summary:

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    HP Deskjet D4200 Printer series HP Photosmart Software Help
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    software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP
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    The printer at a glance ...8 Buttons and lights ...10 Power button and light ...11 Print Cartridge Status lights 12 Photosmart Essential button 13 Resume button and light ...14 Front USB port lights ...14 Cancel icon ...15 Paper trays ...15 Unfold the paper trays ...16 Input tray ...17 Paper guide
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    of paper 57 Resize a document ...57 Print preview ...57 Two-sided printing ...58 Bound two-sided documents 58 10 Printer software Make the HP Deskjet the default printer 60 Set default print settings ...60 Printer Properties dialog box 61 What's This? help ...62 Ink Status window ...62 Download
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    Manually clean print cartridges 69 Maintain print cartridges ...70 Print cartridge storage and handling 71 Print cartridge protector ...71 Printer Toolbox ...72 12 Troubleshooting Error messages ...73 Print cartridge error messages 73 Other error messages ...74 Installation problems ...74 Printer
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    94 For most paper types 95 For photo paper with a tear-off tab 95 Print quality is poor ...96 Document is misprinted ...98 Front USB port problems ...100 If you continue to have problems 101 A HP support Ink cartridge warranty information 102 Support process ...102 HP support by phone ...103
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    printing. Printer software Learn how to make the HP Deskjet the default printer, set default print settings, and download printer software updates. Maintenance Learn how to install and care for print cartridges, view how much ink is left in a print cartridge, print a test page, and remove ink
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    program Description Find out how to contact HP support. Find a solution to a hardware or software problem. Learn how to order supplies for the printer. Learn about the paper capacity, requirements, and other specifications for the printer. Find out how to recycle print cartridges. 6 Welcome
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    purchased an HP Deskjet printer that is equipped with several exciting features: • Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature. • Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased
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    3 Get started • The printer at a glance • Buttons and lights • Paper trays • Print cartridges • Ink-backup mode The printer at a glance Click the links below to learn about the printer features. 1 Buttons and lights 2 Front USB port 3 Paper trays 8 Get started
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    1 Print cartridges 2 Ink-backup mode 1 USB port The printer at a glance 9
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    3 Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, restart a job, and open HP Photosmart Software. The printer lights give you visual cues about the status of the printer. 1 Power button and light 2 Print Cartridge Status lights 3 Photosmart Essential
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    on and off. It can take a few seconds for the printer to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. CAUTION: Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall
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    Chapter 3 Print Cartridge Status lights The Print Cartridge Status lights are located in the center of the control panel. For more information, see Print cartridges. 1 Print Cartridge Status lights 1 Tri-color print cartridge light 2 Black/Photo print cartridge light 12 Get started
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    the tri-color print cartridge is low on ink. • The light flashes when the tri-color print cartridge needs to be serviced. 2. The right status light represents the black or the photo print cartridge. For more information, see Photo print cartridge. One of these print cartridges is installed in the
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    or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. 1 Resume button and light Front USB port lights To transfer photos from a digital camera, external card reader, or USB flash drive, just plug the camera or other device into the printer's front USB
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    Power button during a print job or print cartridge alignment job cancels the job. Pressing the Power button when the printer is idle turns the printer off. Paper trays For information about the paper trays, select one of these topics. • Unfold the paper trays • Input tray • Paper guide • Output tray
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    Chapter 3 Unfold the paper trays To unfold the paper trays 1. Lower the input tray. 2. Lower the output tray. 3. Pull out the output-tray extension. 16 Get started
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    Input tray The input tray holds paper or other media. 1 Input tray Paper guide Print on different sizes of media by sliding the paper guide to the right or to the left. Output tray Printed pages are deposited in the output tray. 1 Output tray Paper trays 17
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    the outputtray extension. If you are printing in the Fast Draft mode, raise the output-tray extension stop. 1 Second section of output-tray extension 2 Output-tray extension stop Fold the paper trays To fold the paper trays 1. Remove paper or other media from the paper trays. 2. If the output-tray
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    . Print cartridges Three print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge For information about using the print cartridges, see the following topics: • Use print cartridges • Replace print cartridges Print cartridges 19
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    . For information about installing a replacement print cartridge, see Installation instructions. Ink-backup mode In the ink-backup mode, the printer operates with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge cradle. 20 Get
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    . Colors print as grayscale. NOTE: HP does not recommend using the photo print cartridge for ink-backup mode. Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For information about installing a print cartridge, see Installation instructions. Ink-backup
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    connects to the computer with a universal serial bus (USB) cable. NOTE: For best printing performance, use a USB 2.0 compatible cable. For instructions about connecting the printer with a USB cable, see the Setup Guide that came with the printer. NOTE: A USB cable might not be packaged with your
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    located on the front panel of the printer. When you press the button, the HP Photosmart Software is opened on your computer. 1 Photosmart Essential button About the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to make prints of your photos. It also provides access
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    USB cable that is compatible with your camera. HP recommends that you use a cable that is less than 3 meters long. Print photos from the front USB port NOTE: To print using these instructions, the HP Photosmart Software must be installed on your computer. 24 Print photos using the front USB port
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    the files are transferred the HP Photosmart Software dialog box is displayed. 6. Click Print, and then follow the onscreen instructions. For more information on using the HP Photosmart Software, see the HP Photosmart Software Help. About the front USB port lights The lights on the front USB port
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    Chapter 6 1 Connection light 2 Error light 26 Print photos using the front USB port
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    photo print cartridge in combination with the tri-color print cartridge. • Do not print borderless photos in ink-backup mode. Always have two print cartridges installed in the printer. For more information, see Ink-backup mode. • Open the file in a software program such as HP Photosmart Software and
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    away from the printer. 5. Push the paper into the printer until it stops. 6. Slide the paper guide firmly against the edge of the paper. 1 Small photos 2 Large photos 7. Lower the output tray. Print NOTE: If your software program includes a photo printing feature, follow the instructions that are
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    appear in the Printer Properties dialog box. Print photos with a border Guidelines • For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper. • Open the file in a software program such as
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    tray. 5. Push the paper into the printer until it stops. 6. Slide the paper guide firmly against the edge of the paper. 1 Small photos 2 Large photos 7. Lower the output tray. Print NOTE: If your software program includes a photo printing feature, follow the instructions that are provided with the
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    with the tri-color print cartridge, provides virtually grain-free photos. It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper. The photo print cartridge can be purchased separately if it is not included with your printer. HP Real Life Technologies
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    print cartridge ▲ To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of the print cartridge cradle. NOTE: To learn how to install a print cartridge, see Installation instructions. To protect a print
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    dpi. 6. Select any other print settings that you want, and then click OK. The printer software automatically optimizes the printed image. Store and handle photo paper Follow these instructions to maintain the quality of HP brand photo paper. Storage • Keep unused photo paper in a sealed plastic bag
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    digital images. If you performed the default typical installation of the printer software, you also installed the HP Photosmart Software. With HP Photosmart Software you can easily: • Organize, edit, and share digital images in creative ways • Print photos and digital images • Transfer images from
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    maximizing the quality of your printouts with printing tips. Printer software: Learn about the printer software. Print e-mail Guidelines Do not exceed the input tray capacity: 100 sheets of plain paper. Prepare to print 1. Raise the output tray. 2. Slide the paper guide all the way to the left
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    Raise the output tray. 2. Slide the paper guide all the way to the left. 3. Place plain paper in the right side of the input tray. The side to be printed on should face down. 4. Push the paper into the printer until it stops. NOTE: Depending on the paper size, the paper might extend over the edge of
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    Slide the paper guide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing, and then specify the following print settings: • Paper Type
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    paper guide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Presentation Printing, and then specify the following print settings: • Paper Type: Plain paper
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    left. 3. Place the cards in the right side of the input tray. The side to be printed on should face down and the short edge should point toward the printer. 4. Push the cards into the printer until they stop. 5. Slide the paper guide firmly against the edge of the cards. 6. Lower the output tray
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    Printer Properties dialog box. NOTE: If an out-of-paper message is displayed, see Out-of-paper message for help in resolving the problem. Print printed on should face down and the short edge should point toward the printer. 4. Push the cards into the printer until they stop. 5. Slide the paper guide
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    Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. NOTE: If an out-of-paper message is displayed, see Out-of-paper message for help in resolving the problem. Print index cards and other small media Guidelines Do not exceed the input tray capacity
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    the sheets into the printer until they stop. 6. Slide the paper guide firmly against the edge of the sheets. 7. Lower the output tray. Print NOTE: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the
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    from the input tray. 2. Slide the paper guide all the way to the left. 3. Place one sheet of CD/DVD tattoo paper in the right side of the input tray. The side to be printed on should face down. 4. Push the paper into the printer until it stops. 5. Slide the paper guide firmly against the edge of the
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    Printer Properties dialog box. Print transparencies Guidelines • For great results, use HP Premium Inkjet Transparency Film. • Do not exceed the input tray capacity: 30 transparencies. Prepare to print 1. Raise the output tray, and then remove all paper from the input tray. 2. Slide the paper guide
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    Guidelines • Do not print borderless brochures in ink-backup mode. Always have two print cartridges installed in the printer. For more information, see Ink-backup mode. • Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you
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    the cards into the printer until they stop. 6. Slide the paper guide firmly against the edge of the cards. 7. Lower the output tray. Print NOTE: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow
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    is correct. For example, when a four-page booklet is printed on both sides of the paper, the pages are reordered and printed like this: Guidelines Do not exceed the input tray capacity: 100 sheets of paper. Prepare to print 1. Raise the output tray. 2. Slide the paper guide all the way to the left
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    Chapter 8 5. Slide the paper guide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Two-sided (Duplex) Printing. 4. In the Print On Both Sides drop-down list,
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    right side of the input tray. The side to be printed on should face down. 4. Push the paper into the printer until it stops. 5. Slide the paper guide firmly against the edge of the paper. 6. Lower the output tray. Print 1. Open the Printer Properties dialog box. 2. Click the Features tab, and then
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    then remove all paper from the input tray. 2. Slide the paper guide all the way to the left. 3. Place the iron-on transfer paper in the right side of the input tray. The side to be printed on should face down. 4. Push the paper into the printer until it stops. 5. Slide the paper guide firmly against
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    with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Features tab, and then specify the following print settings: • Print Quality: Normal or Best • Paper Type: Click More, click Specialty Papers, and then click HP Iron-On
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    the printer to your computer. • Print a test page. Save time • Use the Printing Shortcuts tab. • Set the order that the pages print. Save money • Use Fast/Economical printing. • Print multiple pages on a single sheet of paper. • Print in grayscale. • Print a two-sided document. • Use HP Everyday
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    Shortcuts list, you can create your own printing shortcuts. If you frequently print on transparency film, for example, you can create a printing shortcut by selecting the Presentation Printing shortcut, changing the paper type to HP Premium Inkjet Transparency Film, and then saving the modified
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    select Automatic to use the automatic paper-type sensor or select a specific paper type. Select a specific paper type When printing a higher-quality document, HP recommends that you select a specific paper type. To select a specific paper type 1. Open the Printer Properties dialog box. 2. Click the
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    setting, the printer software displays the optimized dots per inch (dpi) that the HP Deskjet printer will print. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space. NOTE: If a photo print cartridge is also installed, the print quality is
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    : To view the maximum dpi that the HP Deskjet printer will print, click Resolution. 5. Select any other print settings that you want, and then click OK. Print in grayscale To print in grayscale 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Click Print In Grayscale. 4. In the
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    drop-down list. Print multiple pages on a single sheet of paper Use the printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. To print multiple pages on a single sheet
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    , click Manually. 5. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 6. After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up. 7. Click Continue to print the even-numbered pages. To
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    ▲ Follow the instructions for basic two-sided printing. To print a two-sided document with a tablet binding 1. Open the Printer Properties dialog box. 2. Click the Features tab. 3. In the Two-sided printing drop-down list, click Manual. 4. Select the following check boxes: • Flip Pages Up • Preserve
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    learn more about specific print settings. • View the Ink Status window for the approximate ink level of each print cartridge. • Download printer software updates for the latest features and improvements. Make the HP Deskjet the default printer You can set the HP Deskjet as the default printer to use
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    , and then click Printer Settings. 3. Make changes to the print settings, and then click OK. Printer Properties dialog box The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver, to change the print settings for a document
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    left mouse button. An explanation of the feature is displayed. Ink Status window The Ink Status window is displayed each time the printer prints a file. The window displays the approximate ink level of each print cartridge. To close the Ink Status window, click Close. NOTE: This feature might not be
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    of the software is displayed in the HP Update window. 4. If a software update is available, select the check box beside the update name. 5. Click Install. 6. Follow the onscreen instructions. Download HP Photosmart Software Installing the printer software update you download from the HP Web site
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    Install print cartridges • Align print cartridges • Automatically clean print cartridges • Calibrate print quality • View estimated ink levels • Maintain the printer body • Remove ink from your skin and clothing • Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install
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    print cartridge The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode. Installation instructions To install a print cartridge 1. Verify that the printer is turned on. 2. Load Letter or A4 plain, white paper in the paper tray. 3. Open the printer
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    so that the copper strips are on the bottom and facing toward the printer. 1 Remove plastic tape CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are
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    then follow the onscreen instructions. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates the printer. Recycle or discard the test page. Automatically clean print cartridges If your printed pages are faded or if they contain ink streaks, the print cartridges might be low
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    unused plain white paper in the paper tray. 2. Verify that both a black and a tri-color print cartridge are installed in the printer. 3. Open the printer Toolbox. 4. Click Print Quality Calibration. 5. Click Continue, and then follow the onscreen instructions. View estimated ink levels Follow these
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    ink into the fabric. Manually clean print cartridges If the HP Deskjet is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. This debris can cause ink streaks on printed pages. The problem can be corrected by manually cleaning the print cartridge
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    this process until no ink residue or dust appears on the swab. 4. Insert the print cartridges in the HP Deskjet, and then close the cover. For more information, see Installation instructions. Maintain print cartridges Follow these guidelines to maintain and store HP print cartridges and to ensure
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    a photo print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. If you do not have a print cartridge protector, you can use an airtight plastic container to protect your print cartridge. For more information, see Installation instructions. • Keep
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    the performance of the printer. Use the printer Toolbox to perform the following tasks: • Align the print cartridges • Calibrate print quality • Clean the print cartridges • Print a test page • View estimated ink levels To open the printer Toolbox 1. Open the Printer Properties dialog box. 2. Click
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    12 Troubleshooting • Error messages • Installation problems • Printer lights are on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is
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    slot" message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Follow the instructions in "Print cartridge is in the wrong slot" message to resolve the problem. "Printing in ink-backup mode" message If you receive this error message
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    USB cable. Solution: NOTE: This is not a problem if you are using Windows 2000. If you are using Windows 2000 and this message is displayed, you can continue with the software installation. To resolve the problem 1. Disconnect the USB cable from the printer. 2. Disconnect the power cord from the
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    Follow the onscreen instructions to finish the installation. 4. Restart the antivirus program. Printer lights are on or flashing • What the flashing light means • Power light is flashing • Resume light is flashing • Both Power and Resume lights are flashing • Print Cartridge Status lights are on or
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    The printer lights indicate the printer status. 1 Power light 2 Print Cartridge Status lights 3 Resume light Power light is flashing 1 Power light If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data. Printer lights are
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    the Resume button. • There might be a paper jam. For information about clearing a paper jam, see Paper jam. • The printer might be stalled. For more information about correcting the problem, see Printer is stalled. Both Power and Resume lights are flashing The printer might need to be restarted
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    on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, and then turn on the printer. If one or both Print Cartridge Status lights are on and flashing Verify that the correct print cartridges are installed. For more information, see Installation instructions. If
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    , see Print cartridges and Installation instructions. • The paper or other media is correctly loaded in the paper tray. • The printer cover is closed. • The rear access door is attached. Check the printer lights The printer lights indicate the printer status and alert you to potential problems. For
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    , click Start, click Settings, and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. 2. Double-click the name of the HP Deskjet printer. 3. Click the Printer menu, and then click Pause Printing. 4. Click the Printer menu again, and then click Cancel All Documents
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    , see Installation instructions. 3. Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the right side of the cradle. 4. Check for and clear any paper jam. For more information, see Paper jam. 5. Lower the printer
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    guide that came with the printer. 2. Make space available on the hard drive by deleting unwanted files. Print cartridge problems • Incorrect or missing print cartridge • Print cartridge is faulty or not installed properly • "Print cartridge is in the wrong slot" message • Low on ink • "Printing
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    more information, see Installation instructions. 6. Close the printer cover. If the Print Cartridge Status lights are not flashing, then the problem is fixed. If one or both Print Cartridge Status lights are flashing, visit HP Technical Support at www.hp.com/support. Print cartridge is faulty or
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    you print with a single print cartridge, but it slows the printer and affects the quality of printouts. Solution: If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the protective piece of plastic tape has been Print cartridge problems 85
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    the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Paper problems • Paper jam • Printer does not feed paper • Printer ejects paper • Out
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    front. 8. Reconnect the printer power cord to the electrical outlet. 9. Turn on the printer, and then press the Resume button. 10. Reprint the document. NOTE: If paper jams occur frequently, try using a heavier paper. See Printer specifications for paper weight specifications. Paper problems 87
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    and Print Cartridge Status lights are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Out-of-paper message
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    that neither print cartridge is low on ink. For more information, see View estimated ink levels. If neither print cartridge is low on ink, proceed to step 2. 2. Align the print cartridges. 3. Reprint the photo. 4. If colors continue to appear tinted or incorrect, open the Printer Properties dialog
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    Solution: If light or dark horizontal lines appear on photos, follow this procedure: 1. Clean the print cartridges. 2. Reprint the photo. 3. If horizontal lines still occur, perform a print quality calibration. A black and a tri-color print cartridge must be installed for print quality calibration
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    : • Install a photo print cartridge and a tri-color print cartridge in the printer. • Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to Maximum dpi. Problems with borderless documents • Borderless printing guidelines • Streaks appear in a light portion
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    select High Quality under Print in Grayscale on the Color tab. • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer when printing borderless documents. For more information, see Ink-backup mode. Streaks appear in a light portion of a photo
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    3. If horizontal lines still occur, perform a print quality calibration. A black and a tri-color print cartridge must be installed for print quality calibration. 4. Reprint the photo. Image is printed at an angle Solution: Verify that no problem exists with the source image. For example, if you are
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    a photo print cartridge and a tri-color print cartridge in the printer. • Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to Maximum dpi. Photo has an unwanted border • For most paper types • For photo paper with a tear-off tab 94 Troubleshooting
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    . • Verify that the software application you are using supports borderless printing. For photo paper with a tear-off tab If the border appears below the tear-off tab, remove the tab. If the border appears above the tear-off tab: • Align the print cartridges. • Verify that no problem exists with the
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    problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Faded prints with ink streaks • Prints are faded • Blank pages print Faded prints
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    ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer. • Verify that a black print cartridge is installed. If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge
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    and graphics to the paper size specified in the corresponding drop-down list. If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program. 98 Troubleshooting
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    install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Deskjet. NOTE: If you do not have the HP Deskjet CD-ROM, visit the HP online support Web site at www.hp.com/support and download the HP Photosmart Software
  • HP Deskjet D4000 | User Guide - Page 102
    Software or other photo-printing software program supports. Before you connect the digital camera to the front USB port on the printer, select some photos on the camera for printing. For more information on using the HP Photosmart Software, see the HP Photosmart Software Help. 100 Troubleshooting
  • HP Deskjet D4000 | User Guide - Page 103
    you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it. If you still have questions after restarting your computer, visit HP Technical Support at www.hp.com/support. For information about the support process, see HP support. If you
  • HP Deskjet D4000 | User Guide - Page 104
    following features: • Fast access to qualified online support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register your
  • HP Deskjet D4000 | User Guide - Page 105
    to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the HP Deskjet. Be • Can you re-create it? • Did you add any new hardware or software to your computer at about the time that this situation began? • Did anything
  • HP Deskjet D4000 | User Guide - Page 106
    . A privacy information page is displayed. 4. Click Send. The Shop for Supplies window is displayed with a list of compatible cartridges for your printer. Order other supplies To order other supplies, such as HP Deskjet software, a copy of the Setup Guide or other printed documentation, or other
  • HP Deskjet D4000 | User Guide - Page 107
    South Africa U.S. and Canada Number for ordering +44 870 606 9081 (U.K.) 0800 441 147 +27 (0)11 8061030 1-800-474-6836 (1-800-HP-INVENT) To order supplies in other countries/regions not listed in the table, go to www.hp.com/support. If prompted, choose your country/region, and then click Contact
  • HP Deskjet D4000 | User Guide - Page 108
    and requirements. Physical specifications Printer dimension (with the tray extended): 144 mm high x 459 mm wide x 480 mm deep (5.67 inches high x 18.07 inches wide x 18.90 inches deep) Printer weight (without print cartridges): 3.462 kg (7.635 lbs) Software compatibility Windows compatible (2000 and
  • HP Deskjet D4000 | User Guide - Page 109
    visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of
  • HP Deskjet D4000 | User Guide - Page 110
    Appendix C Disposal of Waste Equipment by Users in Private Households in the European Union 108 Technical information
  • HP Deskjet D4000 | User Guide - Page 111
    or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. For further information, contact the Manager of Corporate Product Regulations, Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304, (650) 857-1501. LED
  • HP Deskjet D4000 | User Guide - Page 112
    Appendix C Notice to users in Japan about power cord 110 Technical information
  • HP Deskjet D4000 | User Guide - Page 113
    problems 100 G general everyday printing 54 grayscale printing 56 greeting card printing 46 H hagaki card printing 40 Hewlett-Packard Company notices 2 HP Photosmart Share 34 HP Photosmart Software downloading 63 HP Photosmart software 34 I index card printing 41 ink low 85 Ink Status window 62 ink
  • HP Deskjet D4000 | User Guide - Page 114
    67 cleaning manually 69 faulty 84 installing 64 low on ink 85 maintaining 70 not installed properly 84 order 104 ordering information 68 photo print cartridge 31 problem message 84 selection numbers 64 used with the printer 19 print preview 57 print quality blank pages print 97 calibrating
  • HP Deskjet D4000 | User Guide - Page 115
    93 ink smears 93 ink streaks 96 installation program stops 74 misprinted document 98 multiple pages print at once 88 out-of-paper message 88 paper jam 86 parts of the document are missing or in wrong place 98 photo printing problems 89 poor print quality 96 Power light is flashing 77 print cartridge
  • HP Deskjet D4000 | User Guide - Page 116
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HP Deskjet D4200 Printer series
HP Photosmart Software Help