HP Deskjet F2000 User Guide

HP Deskjet F2000 Manual

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  • HP Deskjet F2000 | User Guide - Page 1
    HP Deskjet F2100 All-in-One series
  • HP Deskjet F2000 | User Guide - Page 2
  • HP Deskjet F2000 | User Guide - Page 3
    Deskjet F2100 All-in-One series Help 5 2 HP All-in-One overview The HP All-in-One at a glance...7 Control panel buttons...8 Status light overview...9 Use the HP Photosmart software 11 3 Find more information...13 4 How do I?...15 5 Connection information Supported connection types...17 Use printer
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    two-page black-and-white document 51 Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo 51 Stop copying...52 9 Use the scan features Scan an original...53 Edit a scanned preview image 54 Edit a scanned image...54 Edit a scanned document...55 Stop scanning...55 10 Maintain the HP All-in-One
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    87 Information on print cartridges 94 Print quality troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...113 Flashing lights...114 Device messages...116 File messages...117 Supported file types for the HP All-in-One 118 General user
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    period...130 Placing a call...130 After the phone support period 130 Additional warranty options...131 Call HP Korea customer support 131 Prepare the HP All-in-One for shipment 131 Pack the HP All-in-One...131 14 Technical information Specifications...133 Environmental product stewardship program
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    • Load originals and load paper • Print from your computer • Use the copy features • Use the scan features • Maintain the HP All-in-One • Shop for printing supplies • HP warranty and support • Technical information HP Deskjet F2100 All-in-One series Help HP Deskjet F2100 All-in-One series Help 5
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    Chapter 1 HP Deskjet F2100 All-in-One series Help 6 HP Deskjet F2100 All-in-One series Help
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    All-in-One overview The HP Deskjet F2100 All-in-One series is a versatile device that gives you easy-to-use copying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce the size of
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    Control panel 2 Input tray 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection* * Use only with the power adapter supplied by HP. Control panel buttons HP All-in-One overview 8 HP All-in-One overview
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    CAUTION: Before you unplug the power cord, you must press the On button and allow the HP All-in-One to turn itself off. This prevents the print cartridges from drying out. Cancel: Stops a print, copy, or scan job. Check Paper light: Indicates the need to load paper or remove a paper jam. The button
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    On, Check Paper, and Check Print Cartridge lights are blinking. Scanner failure. Turn off the HP All-in-One, then on again. If the problem persists, contact HP Support. All lights are blinking. The HP All-in-One has a fatal error. 1. Turn the HP All-in-One off. 2. Unplug the power cord. 3. Wait
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    of your photos. It also provides access to other basic HP imaging software features, such as saving and viewing your photos. For more information on using the HP Photosmart Software: • Check the Contents panel on the left. Look for the HP Photosmart Software Help contents book at the top. • If you
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    Chapter 2 HP All-in-One overview 12 HP All-in-One overview
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    the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, check the Setup Guide for troubleshooting information, or see Troubleshooting in this onscreen Help. HP Photosmart 2600 series printer User Guide Basics Guide
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    Chapter 3 Find more information 14 Find more information
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    print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality? • How do I print on both sides of the paper? • How do I replace the print
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    Chapter 4 How do I? 16 How do I?
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    . Only printing is supported from the other computers. Setup instructions Follow the Setup Guide for detailed instructions. Follow the instructions in Use printer sharing. Use printer sharing If your computer is on a network, and another computer on the network has an HP Allin-One connected to it
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    Chapter 5 Connection information 18 Connection information
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    One. 2. Place your original with the side you want to copy or scan face down on the left front corner of the glass. TIP: For more help on loading an original, refer to the engraved guides types and sizes of paper in the HP All-in-One. Review the following recommendations to get the best printing
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    papers might not be available. NOTE: This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and legal(US only) size paper only. NOTE: To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch) paper with tab. The HP All-in-One prints to the edge of three sides of the
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    follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Recommended papers for printing only Certain papers are supported only when you start the print job from your computer
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    product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in accept ink can cause printed images to smear, bleed, or not fill in completely. NOTE: For a complete list of supported media sizes, see the printer software. Papers
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    types of letter or A4 paper into the input tray of the HP All-in-One. To load full-size paper 1. Flip the tray extender up toward guide to its outermost position. 3. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: • Make sure it is free of
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    HP All-in-One is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in place. You could push the paper too far forward, causing the HP All-in-One to eject blank pages than the top of the paper-width guide. Load 10 x 15 cm (4 x 6 inch)
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    in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) photo paper with the input tray and is no higher than the top of the paper-width guide. Load originals and load paper For best results, set the paper type before
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    than the top of the paper-width guide. For best results, set the paper HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word processing software
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    not higher than the top of the paper-width guide. Load originals and load paper Load other types HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software manually feed one sheet at a time into the input tray with
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    paper is pulled through the HP All-in-One, causing subsequent paper jams. 2. Fan the stack of labels to make sure none of the pages are sticking together. 3. . • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in
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    paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Select the HP All-in-One as the printer. If you set the HP All-in-One as the default printer, you can skip this step. The HP Allin-One will already be selected. 4. If you need to change settings, click
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    the HP All-in-One is automatically selected in the printer list when you select Print from the File menu in a software application. The default printer is also printed to automatically when you click the Print button in the toolbar of most software applications. For more information, see the Windows
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    quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties
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    File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the page orientation The page orientation setting allows you to print your document vertically or horizontally on the page. Usually, you set the page orientation in the software
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    . Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, click one of the following: • Click Portrait to print the document vertically on the page. • Click Landscape to
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    HP All-in-One. This helps to prevent wasting paper and ink on projects that do not print as expected. To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer
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    a software application and Print on transparencies. • Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One manually. For 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the
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    manually as described in the following procedure. To print a borderless image 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click
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    print with the HP All-in-One by purchasing a photo print cartridge. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos. NOTE: Some models of the HP All-in-One do not support photo print cartridges. To print
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    no HP real life technologies to the image. • Basic: automatically cartridges • Work with print cartridges Create custom CD/DVD labels You can create custom labels for your CDs and DVDs on the HP All-in-One the printer software displays the optimized dots per inch (dpi) that the HP All-in-One will
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    print cartridges Print on both sides of the page You can print two-sided pages with the HP All-in-One manually. When printing two-sided pages, page 1. Load paper into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer
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    dialog box until you have reloaded the paper as instructed. 9. Follow the instructions that appear on your screen for reloading the paper to print on the second side, and then click Continue. Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small
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    To print a multiple-page document as a booklet 1. Load paper into the input tray. The paper should be thick enough that the images do not show through to the other side. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click
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    can print up to 16 pages on a single sheet of paper. To print multiple pages on a single sheet 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 42 Print from your computer
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    it every time you print a multiple-page document. To print a multiple-page document in reverse order 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that
  • HP Deskjet F2000 | User Guide - Page 46
    multiple HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the Features tab. 5. In the Basic options area, click HP
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    on labels or envelopes With the HP All-in-One, you can print on a single envelope, a group of envelopes, or label sheets designed for inkjet printers. To print a group of addresses on labels or envelopes 1. Print a test page on plain paper first. 2. Place the test page on top of the label sheet
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    multiple pages. The HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One
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    File menu in your Web browser, click Print. The Print dialog box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you want to include in the printout. For example, in Internet Explorer, click the Options tab
  • HP Deskjet F2000 | User Guide - Page 50
    , you may need to resume the job from the HP All-in-One or the computer after you address the error. To Cartridge lights on the control panel. To resume a print job from the computer ▲ You can resume some print jobs from the print queue. For more information about how to do this, see the Windows
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    HP All-in-One copy paper type • Change copy speed • Copy a two-page black-and-white document • Make a 10 x 15 cm . TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign a fast copy, press and hold down the Scan button while you press either Start Copy Black or
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    use Normal quality. You can make a Fast copy using the instructions below. Fast copies faster with comparable quality text, but the graphics quality might be lower. Fast copies use less ink and extend the life of your print cartridges. NOTE: Fast or Normal are not available when the paper type
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    black-and-white document You can use the HP All-in-One to copy a single- or multiple-page document in color or black and white. In this example, the HP All-in-One is used to copy a two-page blackand-white original. To copy a two-page document from the control panel 1. Make sure you have paper loaded
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    Chapter 8 Related topics Control panel buttons Stop copying To stop copying ▲ Press Cancel on the control panel. Related topics Control panel buttons Use the copy features 52 Use the copy features
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    of the HP All-in-One to a computer. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer
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    additional changes in the HP Photosmart software after the image is scanned. Related topics Use the HP Photosmart software Edit a scanned image You can edit a scanned image, such as a photo or graphic, using the software you installed with the HP All-in-One. Using this software, you can rotate or
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    the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software, you must re-insert the software disk and select OCR under the Custom installation options. Related topics Use the HP Photosmart software Stop scanning To
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    Chapter 9 Scan 56 Use the scan features
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    to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as
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    HP All-in-One. Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges Color button. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of
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    the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot. NOTE: Some models of the HP All-in-One do not support photo print cartridges. • If any of the color lines are missing, faded, streaked, or show lines
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    should know the part names and how to handle the print cartridges. Maintain the HP All-in-One 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do
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    test report Replace the print cartridges Follow these instructions when the ink level is low. NOTE: When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP All-in-One. When you receive
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    . You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them. 2. Open the print cartridge door. The print carriage should move to the center of the HP All-in-One. If the print carriage does not move to the center, turn the HP All-in-One off, and then
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    can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your
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    upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot. Maintain the HP All-in-One 64 Maintain the HP All-in
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    of the page to the left. Maintain the HP All-in-One 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. Related topics • Check the estimated ink levels • Control panel buttons Use ink-backup mode Use the ink-backup mode
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    . Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your country/region, and then click Buy or Online Shopping. Exit ink-backup mode Install two print cartridges in the HP All-in-One to exit ink-backup mode. For information
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    can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your
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    can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your
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    corner of the glass with the top of the page to the left. 3. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. To align the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into
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    of color or when a color is muddy after installing a print cartridge for the first time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles. To clean the print cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain
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    same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
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    continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All-in-One. Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not
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    can cause the printer to print more slowly and printed colors to differ from those you would see if a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your
  • HP Deskjet F2000 | User Guide - Page 76
    from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White sudsy ammonia. CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric. Maintain the HP All-in-One 74 Maintain the HP All-in
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    If it is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges. To order print cartridges through the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You
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    Chapter 11 3. Click Print Cartridge Ordering Information. The print cartridge reorder numbers appear. 4. Click Order Online. HP sends detailed printer information, including model number, serial number, and ink supply levels, to an authorized online reseller. The supplies you need are preselected;
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    setup troubleshooting • Software installation troubleshooting • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following topics: • Communication problems
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    cable is connected properly, turn the HP All-in-One off and then on again. Troubleshooting • If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. • Check other printers or scanners. You might need to
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    installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Deskjet F2100 All-In-One series, and then clicking Readme. Hardware setup troubleshooting This section contains hardware troubleshooting information for the HP
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    12 connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your
  • HP Deskjet F2000 | User Guide - Page 83
    your country/region, and then click Contact HP for information on calling for technical support. I connected the USB cable, but I am having problems using the HP All-in-One with my computer Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted
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    Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Cause: The HP All-in-One and computer are not communicating with each other. Solution: • Look at the On
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    and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Allin-One software. This section contains the following topics: • When I insert the CD
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    . 5. Continue with the installation and restart the computer when prompted. 6. If you are using a Windows computer, open the HP Solution Center and check for the appropriate buttons for your device (such as Make Copies). If the buttons do not appear, remove the software and then reinstall it
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    Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Deskjet F2100 All-In-One series, and then clicking Product Registration. The HP Digital Imaging Monitor does not appear in the system tray Cause: The installation might not be complete. Solution
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    from your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 2. On the Windows taskbar, click Start, Programs or All Programs, HP, Deskjet F2100 All-In-One series, Uninstall. 3. Follow the onscreen instructions. 4. If you are asked whether you
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    on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If you receive an
  • HP Deskjet F2000 | User Guide - Page 90
    reinserting. Troubleshooting 1 Copper-colored contacts 2 Ink nozzles (do not clean) 7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it. To check the ink levels from the HP Photosmart Software 1. In the HP Solution
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    cartridge contacts 1. Turn on the HP All-in-One and open the print cartridge door. The print carriage moves to the center of the HP All-in-One. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP All-in-One. Print cartridge troubleshooting
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    same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
  • HP Deskjet F2000 | User Guide - Page 93
    HP All-in-One if the print cartridges are not docked safely when you try to remove them. 2. Open the print cartridge door. The print carriage should move to the center of the HP All-in-One. If the print carriage does not move to the center, turn the HP All-in-One off, and then on. Troubleshooting
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    a black print cartridge and a tri-color print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your country/region, and then click Buy or Online Shopping. Troubleshooting 1 Print cartridge slot for
  • HP Deskjet F2000 | User Guide - Page 95
    Troubleshooting 6. Remove the new print cartridge from its packaging, being careful to touch only the black plastic. Gently remove the pastic tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape
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    glass with the top of the page to the left. Troubleshooting 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. Information on print cartridges For best results, use HP print cartridges. The following tips help maintain
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    -test does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Ink is bleeding or smearing • Ink is not filling the text
  • HP Deskjet F2000 | User Guide - Page 98
    is not suitable for the HP All-in-One. Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. Cause: The print cartridges need to be cleaned. Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out
  • HP Deskjet F2000 | User Guide - Page 99
    the software you installed with the HP All-in-One or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. Print the image using six-ink printing. To do so, install the photo print cartridge in
  • HP Deskjet F2000 | User Guide - Page 100
    Troubleshooting Chapter 12 Solution: If the paper you are using is too fibrous, the ink applied by the HP All-inOne might not fully cover the surface of the paper. Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. For more information, see: Information on
  • HP Deskjet F2000 | User Guide - Page 101
    . Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens when I try to print • The pages in my
  • HP Deskjet F2000 | User Guide - Page 102
    Troubleshooting Chapter 12 Cause: The wrong type of envelope is loaded. Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Borderless printing produces unexpected results Cause: Printing a borderless image from a non-HP software application produces
  • HP Deskjet F2000 | User Guide - Page 103
    Troubleshooting Solution: Load paper in the input tray. For more information, see: Load full-size paper Cause: The print carriage has stalled. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in
  • HP Deskjet F2000 | User Guide - Page 104
    press the On button to turn on the HP All-in-One. Cause: The status of the printer driver has changed. Solution: The printer driver status might have changed to either offline or stop printing. To check the printer driver status 1. In the HP Solution Center, click the device tab. 2. Click Settings
  • HP Deskjet F2000 | User Guide - Page 105
    has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: Communication problems over a USB connection Cause: The HP All-in-One has a paper jam. Print troubleshooting 103
  • HP Deskjet F2000 | User Guide - Page 106
    finishes printing, the pages will be in correct order. For more information, see: Print a multiple-page document in reverse order The margins are not printing as expected Cause: The margins are not set correctly in your software application. Solution: Check the printer margins. 104 Troubleshooting
  • HP Deskjet F2000 | User Guide - Page 107
    HP All-in-One. 2. Check the margins. The HP All-in-One uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP All-in-One supports the paper type for printing Cause: The paper guides are not positioned correctly. Solution: Remove the
  • HP Deskjet F2000 | User Guide - Page 108
    paper-width guide inward until it stops at the edge of the paper. For more information, see: Load full-size paper A blank page came out while printing Cause: If you are printing black text, and a blank page comes out of the HP All-inOne, the black print cartridge might be empty. 106 Troubleshooting
  • HP Deskjet F2000 | User Guide - Page 109
    on print cartridges, see Print cartridge troubleshooting. Cause: The document you are printing contains an additional blank page. Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The HP All-in-One picked up
  • HP Deskjet F2000 | User Guide - Page 110
    Troubleshooting Chapter 12 For more information, see: Replace the print cartridges Ink is spraying the inside of the HP All-in-One when I print a photo Cause: The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type.
  • HP Deskjet F2000 | User Guide - Page 111
    Troubleshooting Solution: Check the On light. If it is blinking, the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a
  • HP Deskjet F2000 | User Guide - Page 112
    problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting very small original, scan the original into
  • HP Deskjet F2000 | User Guide - Page 113
    . Solution: Insert the HP All-in-One installation CD and install the software. For more information, see the Setup Guide. Cause: The HP Photosmart Software is installed, but is not running. Solution: Open the software you installed with the HP All-in-One and try scanning again. NOTE: To check
  • HP Deskjet F2000 | User Guide - Page 114
    the software to retain the page layout. Text format is incorrect Cause: The scan document settings are incorrect. Solution: Some applications cannot handle framed text formatting. Framed text is one of the scan document settings in the software. It maintains complex layouts, such 112 Troubleshooting
  • HP Deskjet F2000 | User Guide - Page 115
    Troubleshooting as multiple columns from a newsletter, by putting the text in different frames (boxes) in the destination application. In the software, select the correct format so that the scanned text layout and formatting are retained. Scanned image shows dotted lines instead of text Cause: If
  • HP Deskjet F2000 | User Guide - Page 116
    , or alignment. Off 1 On, The HP All-in-One is Wait for the HP All-in- 1 Off busy. One to finish. Off 1 On, Scan was pressed, Make sure the 1 Off and there was no computer is turned response from the on, the HP All-in-One computer. software is installed, and the computer is connected to
  • HP Deskjet F2000 | User Guide - Page 117
    intended for use in this HP All-inOne. The print cartridge might not be supported for use in the HP All-in-One. See the Order Supplies chapter in the User Guide. The print cartridge might be defective. 1. Remove the black print cartridge. 2. Close the print cartridge door. 3. Check the On light
  • HP Deskjet F2000 | User Guide - Page 118
    off. 2. Attach the control panel overlay using the instructions in the Setup Guide. 3. Turn the HP Allin-One back on. Turn the HP All-inOne off, then on again. If the problem persists, contact HP customer support. 1. Turn the HP Allin-One off. 2. Unplug the power cord. 3. Wait a minute, then plug
  • HP Deskjet F2000 | User Guide - Page 119
    : Try making fewer copies at a time. Scanner failure Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan. Solution: Turn off the HP All-in-One and then turn it on again. Restart your computer and then try to scan again. If the problem persists, try plugging the power cord
  • HP Deskjet F2000 | User Guide - Page 120
    Troubleshooting Chapter 12 • Invalid file name • Supported file types for the HP All-in-One Error reading or writing the file Cause: The HP All-in-One software the file name. Supported file types for the HP All-in-One When you save a scanned image, the HP All-in-One software recognizes the following
  • HP Deskjet F2000 | User Guide - Page 121
    Communication problems over a USB connection No scan options Cause: The software that came with the HP All-in-One is not running, or has never been installed. Solution: Make sure the software is installed and running. For more information, see the Setup Guide that came with the HP All-in-One. Out
  • HP Deskjet F2000 | User Guide - Page 122
    . To continue your print job, press the Resume button, which is located next to the Check Paper and Check Print Cartridge lights on the control panel of the HP Allin-One. Ink is drying Cause: Transparencies and some other media require a drying time that is longer than normal. Solution: Leave the
  • HP Deskjet F2000 | User Guide - Page 123
    Troubleshooting Cause: The print carriage is blocked. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Paper mismatch Cause: The print setting for the print job does not match
  • HP Deskjet F2000 | User Guide - Page 124
    Troubleshooting Chapter 12 Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. For more information, see: Communication problems over a USB
  • HP Deskjet F2000 | User Guide - Page 125
    Troubleshooting For more information, see: Communication problems over a USB connection Improper shutdown Cause: The last time the HP All-in-One was used, it was not turned off properly. If the HP All-in-One is turned off by turning off the switch on a power strip or by using a wall switch, the
  • HP Deskjet F2000 | User Guide - Page 126
    or not installed properly Low on ink Cause: One or both print cartridges might be out of ink. Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges. NOTE: The HP All-in-One can only
  • HP Deskjet F2000 | User Guide - Page 127
    Troubleshooting covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Remove and then
  • HP Deskjet F2000 | User Guide - Page 128
    print cartridge were installed. Some models of the HP All-in-One do not support photo print cartridges. To order print cartridges, go to www.hp.com. Choose your country/region, and then click Buy or Online Shopping. For more information on print cartridges, see Print cartridge troubleshooting. Cause
  • HP Deskjet F2000 | User Guide - Page 129
    . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Printing in ink-backup mode Cause: When the HP All-in-One detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with
  • HP Deskjet F2000 | User Guide - Page 130
    cartridge in ink-backup mode if you do not have a replacement print cartridge available. For more information, see Use ink-backup mode. 6. If the Check Print Cartridge light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. 128 Troubleshooting
  • HP Deskjet F2000 | User Guide - Page 131
    online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support
  • HP Deskjet F2000 | User Guide - Page 132
    calling for technical support. Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. 4. If you are still experiencing problems and need to speak with an HP support Representative, do the following: a. Have the specific name of the HP All-in-One, as it appears
  • HP Deskjet F2000 | User Guide - Page 133
    aside. Do not send them with the HP All-in-One unless the HP customer support call agent instructs you to. 5. Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position (on the left side). NOTE: Make sure the scanner is idle and has returned to its
  • HP Deskjet F2000 | User Guide - Page 134
    HP warranty and support Chapter 13 To pack the HP All-in-One 1. If available, pack the HP All-in-One for shipment by using following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof
  • HP Deskjet F2000 | User Guide - Page 135
    of paper and the amount of ink you are using. HP recommends emptying the output tray frequently. NOTE: For a complete list of supported media sizes, see the printer software. Copy specifications • Digital image processing • Makes one copy from original Technical information Technical information
  • HP Deskjet F2000 | User Guide - Page 136
    scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches) Print resolution To find out about the printer resolution, see the printer software. For more information, see View the print resolution. Print cartridge
  • HP Deskjet F2000 | User Guide - Page 137
    Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Energy consumption This product is designed to reduce
  • HP Deskjet F2000 | User Guide - Page 138
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Deskjet F2000 | User Guide - Page 139
    Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region. This section a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may
  • HP Deskjet F2000 | User Guide - Page 140
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about power cord Geräuschemission 138 Technical information Technical information
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HP Deskjet F2100 All-in-One series