HP Deskjet F4000 User Guide

HP Deskjet F4000 Manual

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  • HP Deskjet F4000 | User Guide - Page 1
    HP Deskjet F4100 All-in-One series
  • HP Deskjet F4000 | User Guide - Page 2
  • HP Deskjet F4000 | User Guide - Page 3
    Contents 1 HP Deskjet F4100 All-in-One series Help 5 2 HP All-in-One overview The HP All-in-One at a glance...7 Control panel buttons...8 Status light overview...10 Use the HP Photosmart software 11 3 Find more information...13 4 How do I?...15 5 Connection information Supported connection types
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    Scan an original...55 Edit a scanned preview image 56 Edit a scanned image...56 Edit a scanned document...57 Stop scanning...57 10 Maintain the HP All-in-One Clean the HP All-in-One...59 Clean the exterior...59 Clean the glass...59 Clean the lid backing...60 Print a self-test report...60 2
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    supplies...76 12 Troubleshooting Troubleshooting tips...77 Communication problems over a troubleshooting...95 Print troubleshooting...99 Copy troubleshooting...108 Scan troubleshooting...111 Errors...114 Flashing lights...114 Device messages...117 File messages...118 Supported file types for the HP
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    period...130 Placing a call...130 After the phone support period 130 Additional warranty options...131 Call HP Korea customer support 131 Prepare the HP All-in-One for shipment 131 Pack the HP All-in-One...131 14 Technical information Specifications...133 Environmental product stewardship program
  • HP Deskjet F4000 | User Guide - Page 7
    information • Load originals and load paper • Print from your computer • Use the copy features • Use the scan features • Maintain the HP All-in-One • Shop for printing supplies • HP warranty and support • Technical information HP Deskjet F4100 All-in-One series Help HP Deskjet F4100 All-in-One
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    Chapter 1 HP Deskjet F4100 All-in-One series Help 6 HP Deskjet F4100 All-in-One series Help
  • HP Deskjet F4000 | User Guide - Page 9
    -in-One overview The HP Deskjet F4100 All-in-One series is a versatile device that gives you easy-to-use copying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce
  • HP Deskjet F4000 | User Guide - Page 10
    1 Control panel 2 Input tray 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection* * Use only with the power adapter supplied by HP. Control panel buttons HP All-in-One overview Label 1 Icon Name and
  • HP Deskjet F4000 | User Guide - Page 11
    to turn itself off. This prevents the print cartridges from drying out. Cancel: Stops a print, copy, or scan job. Resume: Instructs the HP All-in-One to continue after a problem is solved. A blinking Resume light next to the Resume button indicates the need to load paper or clear a paper jam. Check
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    The Scan command functions only when the computer is on. Status light overview Several indicator lights inform you of the status of the HP All-in-One. HP All-in-One overview Label 1 2 3 4 Description On button Resume light Check Print Cartridge lights Paper Type lights (for the Paper Type button
  • HP Deskjet F4000 | User Guide - Page 13
    off. 2. Unplug the power cord. 3. Wait a minute, then plug the power cord back in. 4. Turn the HP All-in-One back on. If the problem persists, contact HP Support. Use the HP Photosmart software The HP Photosmart Software provides a fast and easy way to make prints of your photos. It also provides
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    Chapter 2 HP All-in-One overview 12 HP All-in-One overview
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    Help. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of the HP All-in-One, including stepby-step instructions for basic tasks, troubleshooting tips, and technical information. www.hp.com/support HP Photosmart Essential animations The HP Photosmart
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    Chapter 3 Find more information 14 Find more information
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    4 How do I? This section contains links to commonly performed tasks, such as printing photos and optimizing your print jobs. • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel?
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    Chapter 4 How do I? 16 How do I?
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    . Only printing is supported from the other computers. Setup instructions Follow the Setup Guide for detailed instructions. Follow the instructions in Use printer sharing. Use printer sharing If your computer is on a network, and another computer on the network has an HP Allin-One connected to
  • HP Deskjet F4000 | User Guide - Page 20
    Chapter 5 Connection information 18 Connection information
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    the glass. To load an original on the glass 1. Lift the lid on the HP All-in-One. 2. Place your original with the side you want to copy or scan of the glass. TIP: For more help on loading an original, refer to the engraved guides along the edge of the glass. TIP: To get the correct copy size, make
  • HP Deskjet F4000 | User Guide - Page 22
    Plus photo paper in the input tray. The following is a list of HP papers you can use for copying and printing. Depending on your country/region, some of these papers might not be available. NOTE: This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and legal(US only) size paper
  • HP Deskjet F4000 | User Guide - Page 23
    of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only. Load originals and load paper Recommended papers for printing only Certain papers are supported only when you start the print job from your computer. The following list provides
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    bleed, or not fill in completely. NOTE: For a complete list of supported media sizes, see the printer software. Papers to avoid for all print and humidity might result in curled paper that does not work well in the HP All-in-One. This section contains the following topics: • Load full-size paper
  • HP Deskjet F4000 | User Guide - Page 25
    load many types of letter or A4 paper into the input tray of the HP All-in-One. To load full-size paper 1. Flip the tray extender When you use legal-size paper, leave the tray extender closed. 2. Slide the paper-width guide to its outermost position. 3. Tap a stack of paper on a flat surface to align
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    Make sure that the HP All-in-One is idle and silent when you load paper into the input tray. If the HP All-in-One is servicing the print cartridges or diagram engraved in the base of the input tray. 5. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the
  • HP Deskjet F4000 | User Guide - Page 27
    in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) photo paper the input tray and is no higher than the top of the paper-width guide. Load originals and load paper For best results, set the paper type before
  • HP Deskjet F4000 | User Guide - Page 28
    fits within the input tray and is no higher than the top of the paper-width guide. For best results, set the paper type before copying or printing. Related topics • Load You can load one or more envelopes into the input tray of the HP All-in-One. Do not use shiny or embossed envelopes or envelopes
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    is not higher than the top of the paper-width guide. Load originals and load paper Load other types of paper paper types are available with all the functions on the HP All-in-One. Some paper sizes and paper types can paper and then manually feed one sheet at a time into the input tray with
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    Labels on older sheets might peel off when the paper is pulled through the HP All-in-One, causing subsequent paper jams. 2. Fan the stack of guide does not bend the paper in the input tray. • Do not force paper too far forward in the input tray. • Use paper types that are recommended for the HP
  • HP Deskjet F4000 | User Guide - Page 31
    the following topics: • Print from a software application • Make the HP All-in-One the default printer • Change the print settings for the automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper
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    • Scale the document size • Change the saturation, brightness, or color tone • Preview your print job Set the paper size The paper size setting helps the HP All-in-One determine the printable area on the page. Some of the paper size choices have a borderless equivalent, which allows you to print to
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    , or if you experience poor print quality, you can set the paper type manually. To set the paper type for printing 1. Make sure you have paper loaded the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the
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    the type of paper that you have loaded. 8. Click the Resolution button to view the print resolution dpi. Change the print speed or quality The HP All-in-One automatically chooses a print quality and speed setting depending on the paper type setting you select. You can also change the print quality
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    : • Click Portrait to print the document vertically on the page. • Click Landscape to print the document horizontally on the page. Scale the document size The HP All-in-One allows you to print the document at a different size than the original. To scale the document size 1. Make sure you have paper
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    the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens Print dialog box. Your print job displays in the preview window. 9. In the HP preview window, do one of the following: • To print, click Start Printing.
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    more information, see Print from a software application and Print on transparencies. • Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One manually. For more information, see Print on both sides of the page. Create printing shortcuts In addition to the printing shortcuts that
  • HP Deskjet F4000 | User Guide - Page 38
    deleted. The original HP shortcuts cannot be deleted. Perform special print jobs In addition to supporting standard print jobs, the HP All-in-One can list, select Photo printing-borderless. You can also set the options manually as described in the following procedure. To print a borderless image 1.
  • HP Deskjet F4000 | User Guide - Page 39
    the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be
  • HP Deskjet F4000 | User Guide - Page 40
    On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the tab. 6. In the Paper Type drop-down list, click More, and then select HP CD/DVD tattoo paper from the list. 7. Click OK, and then click Print or
  • HP Deskjet F4000 | User Guide - Page 41
    On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the sides of the page You can print two-sided pages with the HP All-in-One manually. When printing two-sided pages, make sure to use paper that
  • HP Deskjet F4000 | User Guide - Page 42
    . 9. Follow the instructions that appear on your screen for reloading the paper to print on the second side, and then click Continue. Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you can fold and then staple together
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    Click the Features tab. 6. In the Paper saving options area, select Manual from the Two-sided printing dropdown list. 7. Select the binding edge dialog box until you have reloaded the paper as instructed in the following steps. 9. Wait until the HP All-in-One has stopped printing for several seconds
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    Chapter 7 10. Follow the instructions that appear on your screen for reloading the paper to print on the second side, and in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 42 Print from your computer Print
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    order 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be
  • HP Deskjet F4000 | User Guide - Page 46
    the Print dialog box. NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input tray one sheet at a time. Print on transparencies For the best results, HP recommends you use HP transparency products with the HP Allin-One. To print on transparencies 1. Load
  • HP Deskjet F4000 | User Guide - Page 47
    and then click Print or OK in the Print dialog box. The HP All-in-One automatically waits for transparencies to dry before releasing them. Ink handling the transparency. Print a group of addresses on labels or envelopes With the HP All-in-One, you can print on a single envelope, a group of envelopes
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    a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be
  • HP Deskjet F4000 | User Guide - Page 49
    dialog box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser supports it, select the items on the Web , consult the instructions for canceling background printing in the online help for your software application. To stop a print job from the HP All-in-One
  • HP Deskjet F4000 | User Guide - Page 50
    Windows Help. Related topics Control panel buttons Resume a print job If an error occurs while printing, you may need to resume the job from the HP All-in-One or the computer after you address the error. To resume a print job from the control panel ▲ On the control panel, press Resume
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    Use the copy features 8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce
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    made using Normal quality. When the Plain Paper Type is selected, the HP All-in-One makes an exact copy of the original placed on the automatically use Normal quality. You can make a Fast copy using the instructions below. Fast copies faster with comparable quality text, but the graphics quality
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    copies of the same original You can set the number of copies from the control panel or from the software that you installed with the HP All-in-One. To make multiple copies of an original from the control panel 1. Make sure you have paper loaded in the input tray. 2. Place
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    8 4. Press the Start Copy Black or Start Copy Color button to increase the number of copies up to a maximum of 9 (varies by model). NOTE: The HP All-in-One waits very briefly for another button press. Pause for a while before pressing the Start Copy Black or Start Copy Color button again
  • HP Deskjet F4000 | User Guide - Page 55
    To make a borderless copy of a photo, use the 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper with a tear-off tab. When you remove the tear-off tab, the output is 15 cm (4 x 6 inch) original. 4. Press Start Copy Color. The HP All-in-One makes a borderless copy of your original photo, as shown
  • HP Deskjet F4000 | User Guide - Page 56
    Chapter 8 Use the copy features 54 Use the copy features
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    to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software. The HP Photosmart Software that you installed on your computer has many tools that you can use to edit and print your scanned image. You
  • HP Deskjet F4000 | User Guide - Page 58
    , see Clean the glass. 2. Press Scan. If the original is a document, the HP All-in-One scans it automatically. If the original is a photo, a preview image Any edits that you make apply to the current scan session only. The HP Photosmart Software has many tools that you can use to edit your scanned
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    that takes time and practice to master. NOTE: If you are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might not be installed OCR under the Custom installation options. Related topics Use the HP Photosmart software Stop scanning To stop scanning ▲ Press Cancel on
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    Chapter 9 Scan 58 Use the scan features
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    clear. You will also need to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following topics: • Clean
  • HP Deskjet F4000 | User Guide - Page 62
    -One, as this might damage the device. 5. Plug in the power cord, and then turn on the HP All-in-One. Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects
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    is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot. • If HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions
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    know the part names and how to handle the print cartridges. Maintain the HP All-in-One 1 Copper-colored contacts 2 Plastic tape with pink pull tab cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage. Check the estimated ink levels You
  • HP Deskjet F4000 | User Guide - Page 65
    Services tab, and then click Service this device. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. Related topics Print a self-test report Replace the print cartridges Follow these instructions HP All-in-One, go to www.hp.
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    on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Maintain the HP All-in-One 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and photo print cartridges 4. Pull the print
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    an airtight plastic container. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/ regions, and lets you recycle used print cartridges free of charge. For more information, go
  • HP Deskjet F4000 | User Guide - Page 68
    , load it on the left front corner of the glass with the top of the page to the left. Maintain the HP All-in-One 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. Related topics • Check the estimated
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    a print cartridge is removed from the print cartridge cradle. NOTE: When the HP All-in-One operates in ink-backup mode, a message is displayed on optimize the quality of the color photos you print and copy with the HP All-inOne by purchasing a photo print cartridge. Remove the black print cartridge
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    it. Reattaching the tape damages the print cartridge. CAUTION: Always turn the HP All-in-One off with the Power button before you unplug the power cord when it is not being used. Whenever you remove a print cartridge from the HP All-in-One with the intention of using it again later, store it in
  • HP Deskjet F4000 | User Guide - Page 71
    protector to release the print cartridge, then gently remove the print cartridge out of the print cartridge protector. Maintain the HP All-in-One Align the print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align
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    on calling for technical support. 2. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click
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    tray. 2. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. The Printer
  • HP Deskjet F4000 | User Guide - Page 74
    not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free
  • HP Deskjet F4000 | User Guide - Page 75
    not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Place the print cartridge on a piece of paper with the ink nozzles facing up. 5. Lightly moisten a clean foam
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    9. Gently close the print cartridge door and plug the power cord into the back of the HP All-in-One. Related topics Clean the print cartridges Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy
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    NOTE: At this time, some portions of the HP Web site are available in English only. NOTE: Ordering print cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges. To order
  • HP Deskjet F4000 | User Guide - Page 78
    To order other supplies, such as HP Photosmart Software, a copy of the Setup Guide or other printed documentation, or other hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. NOTE: At this time, some portions of the HP
  • HP Deskjet F4000 | User Guide - Page 79
    • Copy troubleshooting • Scan troubleshooting • Errors Troubleshooting tips This section contains the following topics: • Communication problems over a USB connection • Information on paper • Clear paper jams • View the Readme file Communication problems over a USB connection If the HP All-in
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    is connected properly, turn the HP All-in-One off and then on again. Troubleshooting • If you are connecting the HP All-in-One through a USB quantity. Find a paper type that works well and is easy to purchase. HP Premium papers are designed for the best quality results. In addition, follow these
  • HP Deskjet F4000 | User Guide - Page 81
    possible installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Deskjet F4100 All-In-One series, and then clicking Readme. Hardware setup troubleshooting This section contains hardware troubleshooting information for
  • HP Deskjet F4000 | User Guide - Page 82
    prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall
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    HP. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. I connected the USB cable, but I am having problems using the HP instructions. Once you have installed the software, connecting your computer to the HP
  • HP Deskjet F4000 | User Guide - Page 84
    Troubleshooting Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Cause: The HP if the USB cable works. If you experience problems, the USB cable might need to be replaced.
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    -in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One. Software installation troubleshooting Use this section to solve any problems you might encounter while setting up the HP Allin-One software. This section contains the following topics: • When I insert
  • HP Deskjet F4000 | User Guide - Page 86
    : Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. A attached, unplug the HP All-in-One power cord, and then plug it in again. 2. Verify that the USB cable and power cord are plugged in. Troubleshooting 3. Click Retry to
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    HP Allin-One. For more information, see: Uninstall and reinstall the software Troubleshooting Some of the buttons are missing in the HP Solution to Programs or All Programs, HP, Deskjet F4100 All-In-One series, and then clicking Product Registration. The HP Digital Imaging Monitor does not appear
  • HP Deskjet F4000 | User Guide - Page 88
    prompted, click Install More Software to install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Cause: The HP All-in-One is turned off. Solution: Turn the HP All-in-One on. Cause: The computer is
  • HP Deskjet F4000 | User Guide - Page 89
    HP, Deskjet F4100 All-In-One series, Uninstall. 3. Follow the onscreen instructions HP Deskjet All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions. 4. Disconnect the HP instructions and the instructions provided in the Setup Guide that came with the HP All
  • HP Deskjet F4000 | User Guide - Page 90
    Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. If
  • HP Deskjet F4000 | User Guide - Page 91
    cartridges to dry for approximately ten minutes before reinserting. Troubleshooting 1 Copper-colored contacts 2 Ink nozzles (do not clean) 7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it. To check the ink levels
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    HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. Troubleshooting click the Services tab, and then click Service this device. The Printer Toolbox appears. 3. Click the Device Services tab. 4.
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    . 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the HP All-in-One. Print cartridge troubleshooting 91
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    the print cartridge door. The print carriage should move to the center of the HP All-in-One. If the print carriage does not move to the center, turn the HP All-in-One off, and then on. Troubleshooting 3. Wait until the print carriage is idle and silent, and then lightly press down
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    the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/ regions, and lets you recycle used print cartridges in clogs, ink failure, and bad electrical connections. Print cartridge troubleshooting 93
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    Troubleshooting Chapter 12 7. Slide the new print cartridge forward into the empty slot. Then gently push with the top of the page to the left. 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet. 94 Troubleshooting
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    you leave the print cartridge door open for a long period of time, the HP All-in-One will recap the print cartridges to protect them from exposure to air more information, see: Print cartridge troubleshooting Print quality troubleshooting If you are having problems with print quality, try the
  • HP Deskjet F4000 | User Guide - Page 98
    the print cartridges. • If the self-test does not show a problem, investigate other causes, such as the image file or software program. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. This section contains the following topics: • Ink is bleeding or
  • HP Deskjet F4000 | User Guide - Page 99
    problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting or printed. Use TrueType or OpenType fonts to ensure that the HP All-in-One is able to print smooth fonts. When
  • HP Deskjet F4000 | User Guide - Page 100
    when printing images, use HP Premium Plus Photo Paper. If the problem persists, use the software you installed with the HP All-in-One or another on paper • Print cartridge troubleshooting Printouts or copies seem blurry or fuzzy Cause: The paper type is not suitable for the HP All-in-One. Solution
  • HP Deskjet F4000 | User Guide - Page 101
    only one type of paper at a time. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing produces unexpected results • The HP All-in-One is not responding • The HP All-in-One prints meaningless characters • Nothing happens when
  • HP Deskjet F4000 | User Guide - Page 102
    a borderless image The HP All-in-One is not responding Cause: The HP All-in-One is busy with another task. Solution: If the HP All-in-One is performing another task such as copying or scanning, your print job will be delayed until the HP All-in-One completes the current task. 100 Troubleshooting
  • HP Deskjet F4000 | User Guide - Page 103
    One on again. Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. Print troubleshooting 101
  • HP Deskjet F4000 | User Guide - Page 104
    Troubleshooting Chapter 12 If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: Communication problems over a USB
  • HP Deskjet F4000 | User Guide - Page 105
    printer. Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Allin-One and the computer as shown below. Print troubleshooting 103
  • HP Deskjet F4000 | User Guide - Page 106
    Troubleshooting Chapter 12 If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP All-in-One, check the status of the HP All-in-One. In the HP Photosmart Software, click Status. For more information, see: Communication problems over a USB
  • HP Deskjet F4000 | User Guide - Page 107
    as long as they are greater than the minimum margins the HP All-in-One supports. 3. Cancel the print job if the margins are not satisfactory more information, see: Set the paper type for printing Cause: The paper guides are not positioned correctly. Solution: Remove the stack of paper from the input
  • HP Deskjet F4000 | User Guide - Page 108
    Troubleshooting Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly in your software application. Solution: Make sure the margin settings for the document do not exceed the printable area of the HP size supported by the HP All- paper-width guide inward until
  • HP Deskjet F4000 | User Guide - Page 109
    problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting of the document. Cause: The HP All-in-One picked up two sheets of paper. Solution: If the HP All-in-One has only
  • HP Deskjet F4000 | User Guide - Page 110
    input tray before you print a borderless print job. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy • Parts is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause:
  • HP Deskjet F4000 | User Guide - Page 111
    Troubleshooting Solution: Check the On light. If it is blinking, the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in
  • HP Deskjet F4000 | User Guide - Page 112
    the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. A borderless copy has white space around the edges Cause
  • HP Deskjet F4000 | User Guide - Page 113
    , see the Setup Guide. Cause: The HP Photosmart Software might not have been installed. Solution: Insert the HP All-in-One installation CD and install the software. For more information, see the Setup Guide. Cause: The HP Photosmart Software is installed, but is not running. Scan troubleshooting 111
  • HP Deskjet F4000 | User Guide - Page 114
    to turn it back on after you finish your scan. If this problem occurs frequently, or if you encounter memory problems while using other applications, you might need to add more memory to your computer. See the user guide that came with your computer for more information. Scanned image is blank
  • HP Deskjet F4000 | User Guide - Page 115
    glass or on the back of the document lid. This can cause poor-quality scans. Solution: Turn off the HP All-in-One, unplug the power cord, and use a soft cloth to wipe the glass and the back of be incomprehensible. Solution: Select the correct OCR language in the software. Scan troubleshooting 113
  • HP Deskjet F4000 | User Guide - Page 116
    options. See the documentation that came with Readiris, or whichever OCR software you use, for information on how to select the OCR language. Troubleshooting Errors If the HP All-in-One has an error, the lights on the device might flash, or an error message might appear on your computer screen
  • HP Deskjet F4000 | User Guide - Page 117
    not removed from the print cartridge. Remove print cartridge, remove tape, and reinsert print cartridge. The print cartridge is not intended for use in this HP All-inOne. The print cartridge might not be supported for use in the HP All-in-One. See the Order Supplies chapter in the User
  • HP Deskjet F4000 | User Guide - Page 118
    Attach the control panel overlay using the instructions in the Setup Guide. 3. Turn the HP Allin-One back on. Blinking Both off Scanner failure Turn the HP All-inOne off, then on again. If the problem persists, contact HP customer support. Blinking Both The HP All-in-One blinking has a fatal
  • HP Deskjet F4000 | User Guide - Page 119
    Troubleshooting (continued) On light Resume light Check Print Cartridge light Paper Type lights Description Solution If the problem persists, contact HP Support. Device messages The following is a list of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory
  • HP Deskjet F4000 | User Guide - Page 120
    outlet rather than a surge protector or power strip. If the problem continues, contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. File messages The following is a list of file-related
  • HP Deskjet F4000 | User Guide - Page 121
    Troubleshooting Solution: Open the file in another application, and save it in a format that the HP Allin-One software recognizes. For more information, see: Supported file types for the HP All-in-One Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are
  • HP Deskjet F4000 | User Guide - Page 122
    , see: Communication problems over a USB connection No scan options Cause: The software that came with the HP All-in-One is not running, or has never been installed. Solution: Make sure the software is installed and running. For more information, see the Setup Guide that came with the HP All-in-One
  • HP Deskjet F4000 | User Guide - Page 123
    Troubleshooting Solution: Leave the sheet in the output tray until the message disappears. If flat surface to dry. Out of paper Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input
  • HP Deskjet F4000 | User Guide - Page 124
    only to USB-connected devices. The USB cable is not plugged in properly. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. 122 Troubleshooting
  • HP Deskjet F4000 | User Guide - Page 125
    Troubleshooting For more information, see: Communication problems over a USB connection Communication test failed Cause: The HP All-in-One is turned off. Solution: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power
  • HP Deskjet F4000 | User Guide - Page 126
    , communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. Troubleshooting For more information, see: Communication problems over a USB connection Print cartridge messages The following is a list of print cartridge error
  • HP Deskjet F4000 | User Guide - Page 127
    on print cartridges, see Print cartridge troubleshooting. Need alignment or alignment failed Cause: support and warranty information, go to the HP Web site at www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support
  • HP Deskjet F4000 | User Guide - Page 128
    be defective. Contact HP for support. To find support and warranty information, go to the HP Web site at www.hp.com/ support. If prompted, choose the problem persists, clean the contacts of the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause
  • HP Deskjet F4000 | User Guide - Page 129
    problem persists, clean the copper-colored contacts of the print cartridges. For more information on print cartridges, see Print cartridge troubleshooting. Cause: The print cartridge is defective or not intended for use in this device. Solution: To find support and warranty information, go to the HP
  • HP Deskjet F4000 | User Guide - Page 130
    Print Cartridge light is not flashing, the problem is solved. If the Check Print Cartridge light is flashing, go to step 4. 4. Manually clean the print cartridge. For more information to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. 128 Troubleshooting
  • HP Deskjet F4000 | User Guide - Page 131
    • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability
  • HP Deskjet F4000 | User Guide - Page 132
    /region, and then click Contact HP for information on calling for technical support. Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. 4. If you are still experiencing problems and need to speak with an HP support Representative, do the following: a. Have
  • HP Deskjet F4000 | User Guide - Page 133
    and then manually slide the print carriage to the center to remove the print cartridges. 4. Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP All-in-One unless the HP customer support call agent instructs you to
  • HP Deskjet F4000 | User Guide - Page 134
    HP warranty and support Chapter 13 To pack the HP All-in-One 1. If available, pack the HP All-in-One for shipment the following items in the box: • A complete description of symptoms for service personnel (samples of print quality problems are helpful). • A copy of the sales slip or other proof of
  • HP Deskjet F4000 | User Guide - Page 135
    specifications, see the printed Basics Guide. System requirements Software and system requirements are located in the Readme file. For information about future operating system releases and support, visit the HP online support Web site at www.hp.com/support. Paper specifications Type Paper weight
  • HP Deskjet F4000 | User Guide - Page 136
    on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support. Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner
  • HP Deskjet F4000 | User Guide - Page 137
    you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Energy consumption This product is designed to reduce power consumption and save natural resources without compromising
  • HP Deskjet F4000 | User Guide - Page 138
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Deskjet F4000 | User Guide - Page 139
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. For further
  • HP Deskjet F4000 | User Guide - Page 140
    Chapter 14 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about power cord Geräuschemission 138 Technical information Technical information
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HP Deskjet F4100 All-in-One series