HP Dv5-1138nr HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide
HP Dv5-1138nr - Pavilion Entertainment - Core 2 Duo GHz Manual
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- HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 1
HP Pavilion dv5 Entertainment PC Maintenance and Service Guide - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 2
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2008 Document Part Number - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 3
or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 5
parts catalog Service tag ...17 Computer major components ...18 Display assembly components ...27 AntiGlare display assembly spare parts 27 BrightView display assembly spare parts 28 Plastics Kit ...30 Cable Kit ...31 Mass storage devices ...32 Miscellaneous parts ...34 Sequential part number - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 6
50 Service tag ...50 Computer feet ...51 Battery ...52 Webcam/microphone module 53 Optical drive ...55 TV tuner module ...57 RTC battery ... language of the Setup Utility 105 Display system information 105 Restoring default settings in the Setup Utility 106 Exiting the Setup Utility ...106 Setup - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 7
System Configuration menu 107 Diagnostics menu ...108 6 Specifications Computer specifications ...109 15.4-inch, SXGA+ display specifications 110 15.4-inch WXGA display specifications 111 Hard drive specifications ...112 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 113 DVD±RW and - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 8
External monitor ...148 HDMI ...149 RJ-11 (modem) ...150 RJ-45 (network) ...150 Universal Serial Bus ...151 10 Power cord set requirements Requirements for all countries or regions 152 Requirements for specific countries or regions 153 11 Recycling Battery ...154 Display ...154 Index ...160 viii - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 9
models equipped with AMD processors and graphics subsystems with UMA memory Computer models equipped with Intel processors and graphics subsystems with discrete memory HP Pavilion dv5 Entertainment PC √ √ √ AMD processors: AMD Turion™ Ultra Dual-Core 35W √ √ ZM-86 2.40-GHz with 2-MB - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 10
Radeon HD 3450 with 256 √ MB of discrete graphics subsystem memory (32 MB × 16 DDR2 × 4 PCs) Unified memory architecture (UMA) with √ shared video memory: ● Up to 358 MB of graphics subsystem memory on computer models equipped with 2048 MB or more of main system memory ● Up to 251 MB of - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 11
Computer models equipped with Intel processors and graphics subsystems with discrete memory Supports Supports up to 2 hard drives √ √ √ Support for Accelerometer hard √ √ √ drive protection Support for solid-state drive (SSD) on √ √ √ dual hard drive configurations, with SSD set - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 12
memory Computer models equipped with Intel processors and graphics subsystems with discrete memory Fixed (1 screw for removal) √ √ √ Support for Supports Microsoft Premium √ √ √ Requirements Pavilion-branded Altec Lansing √ √ √ speakers 56K V.92 data/fax modem √ √ √ Supports - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 13
√ USB (4 on computer models not √ √ √ equipped with an eSATA port; 3 on computer models equipped with an eSATA port) VGA (Dsub 15-pin) √ √ √ 2-pin AC power for 90-W AC adapter √ √ √ Expansion port 3 supports the HP √ √ √ xb3000 Notebook Expansion Base and HP Notebook QuickDock 5 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 14
battery √ √ requirements 6-cell 2.20-Ah Li-ion battery √ 90-W AC adapter with localized cable √ √ plug support (2-wire plug with ground pin, supports 2-pin DC connector) 65-W AC adapter with localized cable √ plug support √ √ √ Serviceability AC adapter √ √ √ Battery (system) √ - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 15
signals from one or more wireless devices. These antennae are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions. NOTE: country or region. These notices are located in Help and Support. Top components 7 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 16
Item (3) (4) (5) Component Internal microphones (2) Integrated webcam light Integrated webcam Description Record sound. On: The integrated webcam is in use. Records video and captures still photographs. 8 Chapter 2 External component identification - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 17
, select Start > Control Panel > System and Maintenance > Power Options. ● Launches the QuickPlay program (for models with QuickPlay preinstalled). NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 18
connection. (11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 10 Chapter 2 External component identification - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 19
(3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Function Displays system information about your computer when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 20
(2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) TouchPad left button* Functions like the left button on an the right button on an external mouse. *This table describes factory settings. View or change pointing device preferences by selecting Start > Control - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 21
jacks (2) Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Front components 13 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 22
TV broadcasts. Connects a modem cable. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connects an AC adapter. 14 Chapter 2 External component identification - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 23
or projector. Connects the computer to an optional docking device or an optional expansion product. NOTE: The computer has only one expansion device, such as a camcorder. On: A digital card is being accessed. Supports the following optional digital card formats: Secure Digital (SD) Memory Card, - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 24
cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Holds the battery. Releases the battery from the battery bay. Contains the memory module slots - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 25
number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the number needed to locate documents, drivers, and support for the computer - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 26
Computer major components Item (1) Description 15.4-inch display assemblies (include wireless antenna transceivers and assembly with webcam and 2 microphones WXGA AntiGlare display assembly with webcam and 2 microphones Spare part number 484372-001 484368-001 484371-001 18 Chapter 3 Illustrated - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 27
components on page 27 for more information on display assembly spare part numbers. Switch cover (includes LED board and cable) 488316-001 Power 001 Speaker assembly 486801-001 Bluetooth® modules (do not include a Bluetooth module cable) For use only with computer models equipped with AMD - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 28
15) Description Spare part number Bluetooth module cable 489822-001 Cable Kit, includes: 501891-001 NOTE: See Cable Kit on page 31 for more Cable Kit spare part information. Power memory 482324-001 482325-001 For use only with computer models equipped with Intel processors: ● With PM45 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 29
X2 Dual-Core 35W QL-60 1.90-GHz with 1-MB L2 cache Spare part number 484260-001 484261-001 484262-001 484263-001 484264-001 Intel processors: ● Intel use only with computer models equipped with a 1394 port, modem module, and 486783-001 TV tuner module For use only with computer models equipped - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 30
Description Spare part number Batteries: 12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models 484172-001 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 484171-001 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 31
Item (23) Description Spare part number 512-MB memory module for use only with computer models equipped with Intel processors 484266-001 WLAN modules: WLAN modules for use only with computer models equipped with AMD processors: ● Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 32
Item Description Spare part number Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe WLAN modules for use only with computer models equipped with Intel processors: ● Intel Wi-Fi Link 5100 802.11a/b/g WLAN - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 33
Item (24) Description Spare part number Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's drives (include left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): Computer major components 25 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 34
Item Description Spare part number Hard drives for use only with computer models equipped with AMD processors: ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400-rpm ● 120-GB, 5400-rpm 462355-002 489819-002 489818-002 489817-002 Hard drives for use only with computer models equipped with - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 35
assembly components The HP Pavilion dv5 Entertainment PC offers 2 types of display assemblies. Component spare parts are listed in this section for AntiGlare display assemblies and BrightView display assemblies. AntiGlare display assembly spare parts Item (1) (2) (3) (4) (5) Description Display - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 36
assembly spare parts Item (1) (2) (3) (4) (5) Description Spare part number Display bezel (includes logo and display lid switch actuator magnet) 480444-001 Webcam/microphone module 480446-001 BrightView display panels (include display panel cable): For use only with computer models equipped - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 37
Item (6) (7) (8) Description Spare part number Wireless antenna transceivers and cables: For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 489804-001 3 wireless antenna transceivers and cables) For use with computer models equipped with 802.11a/b/g and 802.11b/g - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 38
Plastics Kit Item (1) (2) (3) (4) Description Spare part number Plastics Kit 486793-001 ExpressCard slot bezel Mini Card module compartment cover (includes 1 captive screw, a C-clip) Hard drive bay cover (includes 2 captive screws, secured by C-clips) 30 Chapter 3 Illustrated parts catalog - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 39
Cable Kit Item (1) (2) (3) (4) Description Cable Kit Bluetooth module cable Power connector cable Modem module cable (includes RJ-11 jack) TV tuner module cable Spare part number 501891-001 Cable Kit 31 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 40
Mass storage devices Item (1) (2) Description Spare part number Hard drives (include left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): For use only with computer models equipped with AMD processors: ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm ● 160-GB, 5400 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 41
part number Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and 486525-001 silver bezel DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and 483864-003 bronze bezel for use only with computer for use only with computer models equipped with Intel - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 42
Miscellaneous parts Description Spare part number AC adapters 90-W AC adapter 391173-001 and 463955-001 65-W AC adapter Carrying cases HP carrying case 463958-001 418162-001 HP slim bag CAT5E cable Wired headset with volume control Optical mouse 418163-001 454619-001 371693-003 436238-001 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 43
with volume control 90-W AC adapter Bluetooth module for use only with computer models equipped with AMD processors (does not include a Bluetooth module cable) NOTE: The Bluetooth module cable is available using spare part number 489822-001. HP carrying case HP slim bag carrying case Wireless - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 44
Spare part number 454619-001 459263-001 459263-002 459339-001 459339-002 Description Singapore, Zambia, and Zimbabwe CAT5E cable Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 45
Cable Kit, spare part number 501891-001. 320-GB, 5400-rpm hard drive for use only with computer models equipped with computer models equipped with AMD processors (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) 90-W AC adapter 65-W AC adapter - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 46
equipped with Intel processors in all countries and regions Bluetooth module for use only with computer models equipped with Intel processors (does not include a Bluetooth module cable) NOTE: The Bluetooth module cable is available using spare part number 489822-001. Intel Core2 Duo T9600 2.80-GHz - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 47
Spare part number 484170-001 484170-002 484171-001 484172-001 484260- Ah Li-ion battery for use with all computer models 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors 6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 12-cell, - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 48
Spare part number 486525-001 486525-002 486526-001 486527-001 486532-001 486533-001 sided tape) Display inverter cover (for use only with computer models equipped with BrightView display assemblies) Plastics Kit NOTE: See Plastics Kit on page 30 for more Cable Kit spare part information. Rubber Feet - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 49
cable) Fan/heat sink assembly for use only with computer models equipped with Intel processors and graphics subsystems with discrete Zambia, and Zimbabwe Switch cover (includes LED board and cable) Display inverter Keyboard for use in the United States Keyboard for use in the part number listing 41 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 50
Spare part number 488590-201 488590-211 488590-221 488590-251 488590-281 hard drive for use only with computer models equipped with Intel processors (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) Bluetooth module cable Power cord for use - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 51
cord for use in Argentina Power cord for use in India RTC battery Fan/heat sink assembly for use only with computer models equipped with AMD processors and graphics subsystems with UMA memory (includes Cable Kit on page 31 for more Cable Kit spare part information. Sequential part number listing 43 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 52
● Flat-bladed screwdriver Service considerations The following sections include parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 53
servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 54
may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 55
and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When as ordinary plastic assembly aids and Styrofoam. ● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 56
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 57
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the RTC battery (see RTC battery on page 59). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 58
number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the number needed to locate documents, drivers, and support for the computer - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 59
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 486794-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures 51 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 60
first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the battery (2) upward and remove it (3) from the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 61
part number Webcam/microphone module for use only with computer AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). Remove the webcam/microphone module: 1. Turn the computer display-side up, with the front toward you. 2. Open the computer - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 62
4. Release the display bezel top edge (3) from the display enclosure. 5. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/ microphone module cable allows. 6. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. 7. Remove the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 63
optical drive bezel and bracket. Description Spare part number Blu-ray Disc ROM Drive with SuperMulti computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 64
4. Use the disc tray frame to slide the optical drive (3) out of the computer. 5. Remove the optical drive. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 7. - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 65
part number 501891-001. NOTE: The TV tuner external antenna cables are available using spare part numbers computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 66
5. Remove the two Phillips PM2.0×4.0 screws (2) that secure the TV tuner module to the computer. (The edge of the module opposite the slot rises away from the computer.) 6. Remove the TV tuner module (3) by pulling the module away from the slot at an angle. NOTE: The TV tuner module is designed with - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 67
causes all passwords and CMOS settings to be cleared. Description RTC battery Spare part number 491571-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 68
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). Remove the memory module: 1. Position - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 69
5. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures 61 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 70
isolators. Description Spare part number Hard drives for use only with computer models equipped with computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 71
bay cover (2), swing it up and to the left, and remove the cover (3). The hard drive bay cover is included in the Plastics Kit, spare part number 486793-001. 4. Use the Mylar tab (1) to slide the hard drive to the left (2), and then lift it to release it from the hard drive - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 72
7. If it is necessary to replace the hard drive bracket or any of the hard drive bracket components, remove the following: (1) Four Phillips PM3.0×3.0 screws that secure the hard drive bracket rails and Mylar cover to the hard drive (2) Left and right hard drive bracket rails (3) Mylar cover with - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 73
WLAN module Description Spare part number For use only with computer models equipped with AMD processors: Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with 482260-001 AMD processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 74
Description Spare part number Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in 459339-001 and regions Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with 487330-001 Intel processors in Antigua and Barbuda, Barbados, - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 75
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the hard drive (see - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 76
or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 77
Saudi Arabia South Korea Spare part number 488590488590488590488590488590- Spain Switzerland Taiwan computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 78
Two Phillips PM2.5×7.0 screws that secure the switch cover to the computer (3) Three Phillips PM2.0×4.0 screws that secure the switch cover to the computer 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge of the switch - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 79
7. Remove the four Phillips PM2.0×4.0 screws that secure the keyboard to the computer. 8. Lift the rear edge of the keyboard (1) until it rests at an angle. 9. Slide the keyboard (2) back until the keyboard connector on the system board is accessible. Component replacement procedures 71 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 80
10. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board. 11. Remove the keyboard. 12. Disconnect the power button board cable (1) from the low insertion force (LIF) connector on the system board. 13. - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 81
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the switch cover and - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 82
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the switch cover and - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 83
and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the switch cover and keyboard (see Switch cover and keyboard on page 69). 6. Remove the speaker assembly (see Speaker assembly on page 74). Remove the Bluetooth module: 1. Remove the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 84
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Disconnect the wireless antenna - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 85
for display assembly internal component removal information for computer models equipped with BrightView display assemblies. NOTE: See Webcam/microphone module on page 53 for webcam/microphone module replacement instructions for computer models equipped with BrightView display assemblies. Component - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 86
rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 486537-001. (2) Two Phillips PM2.5×7.0 screws. 6. Turn the display assembly upside down, with the bottom toward you. 7. Release the display enclosure (1) by - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 87
cover to the display bezel. 16. Remove the display inverter cover (2) by lifting it straight up. The display inverter cover is available using spare part number 486792-001. 17. Release the display inverter (1) as far from the display bezel as far as the display panel cable and backlight cable - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 88
the display inverter. 19. Remove the display inverter. The display inverter is available using spare part number 488317-001. computer models equipped with AntiGlare display assemblies. NOTE: See Webcam/microphone module on page 53 for webcam/microphone module replacement instructions for computer - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 89
display enclosure. 24. Remove the display bezel (4). The display bezel is available using the spare part number 486532-001. 25. If it is necessary to replace the display inverter, release the display inverter (1) as far from the display enclosure as far as the display panel cable and backlight cable - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 90
26. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. 27. Remove the display inverter. The display inverter is available using spare part number 488317-001. 28. If it is necessary to replace the display panel, remove the six Phillips PM2.5×4.0 screws (1) - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 91
display hinges (2). The display hinges are available in the Display Hinge Kit, spare part 486534-001. The display hinge screws are available in the Display Hinge Kit Screw Kit, spare part number 485344-001. Reverse this procedure to reassemble and install the display assembly. Component replacement - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 92
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the following components - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 93
PM2.5×4.0 screws secure the top cover to the computer. 4. Turn the computer right-side up, with the front toward you. 5. Disconnect the following cables from the system board: (1) Bluetooth module cable (2) TouchPad cable NOTE: On computer models equipped with a standard display assembly, this cable - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 94
7. Remove the two Phillips PM2.5×6.0 screws (2) that secure the top cover to the computer. 8. Lift the rear edge of the top cover (1) until it rests at an angle. 9. Remove the top cover (2) by lifting it straight up. Reverse this - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 95
spare part number 501891-001. See Cable Kit on page 31 for more Cable Kit spare part number information. computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 96
3. Lift the modem module (3) straight up to disconnect it from the system board. Reverse this procedure to install the modem module. 88 Chapter 4 Removal and replacement procedures - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 97
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the following components - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 98
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the following components - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 99
3. Remove the USB board (3) from the base enclosure. Reverse this procedure to install the USB board. Component replacement procedures 91 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 100
Northbridge and UMA graphics subsystem memory Spare part number 482324-001 482325-001 482870-001 482867- computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 101
● Fan/heat sink assembly (see System board on page 92) ● Processor (see System board on page 92) Remove the system board: 1. Disconnect the modem module cable (1) from the modem module. 2. Disconnect the following cables from the system board: (2) Audio/infrared board cable NOTE: The audio/infrared - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 102
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the following components - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 103
cable is available in the Cable Kit, spare part number 501891-001. The modem module cable includes the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 104
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the following components - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 105
g. USB board (see USB board on page 90). h. System board (see System board on page 92). Remove the power connector cable: 1. Remove the power connector cable (1) from the clips and routing channel built into the base enclosure. 2. Remove the Phillips PM2.5×7.0 screw (2) that secures the power - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 106
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 52). 5. Remove the following components - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 107
be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: Steps 5 through 7 apply only to computer models equipped with graphics subsystems with UMA memory. 5. Disconnect the fan cable (1) from the system board. 6. Loosen the three Phillips PM2.0×10.0 captive - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 108
of the heat sink (5) that service them. Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits. The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 109
section of the heat sink (4) that services it. Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits. The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 110
with 3-MB L2 cache and 1066-MHz FSB Spare part number 484260-001 484261-001 484262-001 484263-001 484264- computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 111
on the processor socket when you install the processor. NOTE: Steps 3 and 4 apply only to computer models equipped with Intel processors. See steps 1 and 2 for processor removal information for computer models equipped with AMD processors. 3. Turn the processor locking screw (1) one-half turn - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 112
and provides settings for startup, security, and other preferences. To start the Setup Utility: Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 113
left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit the Setup Utility without changing any settings, use the arrow - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 114
procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 115
chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 116
this ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 117
6 Specifications Computer specifications Dimensions Width Depth Height (front to back) Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 118
product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, SXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 119
15.4-inch WXGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display stripe Edge lit 80 × 25 4 W +/-65° horizontal, +/-50° vertical typical 15.4-inch WXGA display specifications 111 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 120
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type ATA-7 Transfer rate Synchronous (maximum) 100 MB/sec Security ATA security Seek times (typical read, including setting) 70 mm 101 g - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 121
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read Transfer mode Read: Write: CD- - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 122
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time sec 5,400 KB/sec 2,700 KB/sec 6,750 KB/sec Multiword DMA Mode < 15 seconds < 6 seconds 114 Chapter 6 Specifications - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 123
, AMD Hardware DMA DMA4 System function Direct memory access controller System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 124
System interrupt specifications, AMD discrete graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 IRQ12 PS/2 Port TouchPad Numeric data processor ATA Channel 0 ATA Channel 1 Broadcom WLAN adapter Standard Enhanced PCI to USB Host Controller Standard OpenHCD USB Host Controller nVidia GeForce8400M - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 125
System interrupt specifications, AMD UMA graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 1 nVidia MCP67M Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller Broadcom WLAN adapter HDA Controller Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 126
specifications, Intel Hardware IRQ System function IRQ0 IRQ1 System timer Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD COM1 Conexant AC IRQ10, or none. NOTE: PC Cards may assert IRQ3, - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 127
System I/O address specifications, AMD I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 - 0043 0060 - 0060 0061 - 0061 0062 - 0062 0064 - 0064 System Management Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller System I/O address specifications, AMD 119 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 128
IDE Controller Standard Dual Channel PCI IDE Controller nVidia GeForce8400M GS PCI standard PCI-to-PCI bridge PCI standard PCI-to-PCI bridge 120 Chapter 6 Specifications - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 129
controller no. 2 System Function (shipping configuration) Unused DMA controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused JoyStick (decoded in ESS1688) Unused System I/O address specifications, Intel 121 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 130
- 3FF CF8 - CFB CFC - CFF System function (shipping configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused -OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 131
Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia GeForce8400M GS nVidia GeForce8400M GS Broadcom WLAN adapter nVidia GeForce8400M GS High precision event timer System memory map specifications, AMD discrete graphics 123 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 132
System memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia MCP67M High precision event timer 124 Chapter 6 Specifications - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 133
04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF 08200000-FFFEFFFF FFFF0000-FFFFFFFF System function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS System memory map specifications, Intel 125 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 134
This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part numbers 486795-001 and 493002-001, and the Display Screw Kit, spare part number 485343-001 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 135
Color Black Quantity 30 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One screw that secures the optical drive to the computer (2) Two screws that secure the keyboard to the computer (3) Two screws that secure the switch cover to the computer Phillips PM2.5×7.0 screw 127 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 136
used: 2 screws that secure the display bezel to the display enclosure on computer models equipped with BrightView display assemblies Where used: 2 screws that secure the display bezel to the display enclosure on computer models equipped with AntiGlare display assemblies 128 Chapter 7 Screw listing - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 137
: 12 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the top cover to the base enclosure (only on computer models equipped with a standard display assembly) Where used: One screw that secures the USB board to the base enclosure Phillips PM2.5×7.0 screw 129 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 138
Where used: One screw that secures the system board to the base enclosure Where used: One screw that secures the power connector and bracket to the base enclosure 130 Chapter 7 Screw listing - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 139
Phillips PM2.5×6.0 captive screw Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) One captive screw that secures the Mini Card module compartment cover to the computer (screw is secured by a C-clip) (2) One captive screw that secures the memory module - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 140
Phillips PM2.0×4.0 screw Color Black Quantity 18 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: (1) Two screws that secure the TV tuner module - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 141
Where used: 3 screws that secure the switch cover to the computer Where used: 4 screws that secure the keyboard to the computer Where used: One screw that secures the power button board to the switch cover Phillips PM2.0×4.0 screw 133 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 142
Where used: One screw that secures the Bluetooth module to the top cover Where used: One screw that secures the webcam/microphone module to the display bezel on computer models equipped with AntiGlare display assemblies Where used: 2 screws that secure the modem module to the system board 134 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 143
Phillips PM2.0×4.0 screw Color Silver Quantity 6 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: 6 screws that secure the display hinges to the display panel on computer models equipped with BrightView display assemblies Phillips PM2.0×4.0 screw 135 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 144
Phillips PM2.5×4.0 screw Color Silver Quantity 19 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the display inverter cover to the display bezel on computer models equipped with AntiGlare display assemblies Where used: 4 screws that secure the display hinges - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 145
models equipped with BrightView display assemblies Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure on computer models equipped with BrightView display assemblies Where used: 3 screws that secure the top cover to the base enclosure Phillips PM2.5×4.0 screw - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 146
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive 138 Chapter 7 Screw listing - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 147
Phillips PM2.5×6.0 screw Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the top cover to the base enclosure Phillips PM2.5×6.0 screw 139 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 148
PM2.0×10.0 captive screw Color Silver Quantity 6 Length 10.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: 3 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with discrete memory 140 Chapter 7 Screw listing - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 149
Where used: 3 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory Phillips PM2.0×10.0 captive screw 141 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 150
(boot) your computer and restore the operating system and software programs to factory settings computer by restoring the computer to an earlier state. ● Recovering a program or driver select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 151
. Recovery Manager opens. 2. Click Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions. Recovering system - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 152
entire screen, press fn+prt sc. 3. Open a word-processing document, and then select Edit > Paste. Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 153
points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 154
up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: If your computer includes - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 155
9 Connector pin assignments 1394 Pin 1 2 3 4 5 6 Audio-in (microphone) Signal Power Ground TPBTPB+ TPATPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 147 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 156
Audio-out (headphone) Pin 1 2 3 External monitor Signal Audio out, left channel Audio out, right channel Ground Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 157
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clockCEC No connect DDC clock DDC data Ground +5V power Hot - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 158
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 150 Chapter 9 Connector pin assignments - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 159
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 151 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 160
operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 161
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 162
(1) and the liquid crystal display (LCD) panel (2). NOTE: The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. 154 Chapter 11 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 163
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 164
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 165
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 157 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 166
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 167
. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 159 - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 168
52 battery bay 16 battery light 13 battery release latch 16 Blu-ray Disc ROM Drive precautions 45 removal 55 spare part numbers 22, 32, 40, 55 specifications 113 Bluetooth module removal 75 spare part numbers 19, 35, 38, 75 Bluetooth module cable illustrated 31 spare part number 20, 42 boot options - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 169
cable, spare part numbers 40 Display Rubber Kit, spare part number 27, 29, 40 Display Screw Kit, spare part number 27, 29, 39 display specifications 110, 111 display switch 7 displaying system information 105 docking support, product description 5 drive light 13 drives boot order 107 preventing - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 170
11 Windows logo 11 L LAN Power Saving 107 language support 107 left-side components 15 lights battery 13 Digital Media Slot 15 drive 13 optical drive 14 power 13 M mass storage devices, spare part numbers 32 media button 9 memory map specifications 123, 124, 125 memory module product description - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 171
107 restoring default settings 106 Security menu 107 starting 104 System Configuration memu 107 using 105 solid-state drive (SSD) 142 speaker assembly removal 74 spare part number 19, 41, 74 speaker components 9 speakers, locations 9 specifications Blu-ray Disc ROM Drive 113 computer 109 display - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 172
TV tuner, product description 5 U Universal Serial Bus (USB) port location 14, 15 pin assignments 151 unknown password 49 USB board removal 90 spare part number 20, 41, 90 using system restore points 144 V vents 14, 16 Virtualization Technology 107 volume mute button 9 volume scroll zone 10 W webcam - HP Dv5-1138nr | HP Pavilion dv5 Entertainment PC - Maintenance and Service Guide - Page 173
HP Pavilion dv5 Entertainment PC
Maintenance and Service Guide