HP Dv6215us HP Pavilion Entertainment PC - Quick Reference Guide
HP Dv6215us - Pavilion Entertainment - Turion 64 2 GHz Manual
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- HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 1
441259-001.book Page i Wednesday, February 14, 2007 9:21 AM Quick Reference HP Pavilion Entertainment PC Document Part Number: 441259-001 April 2007 - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 2
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Quick Reference HP Pavilion Entertainment PC First Edition: April 2007 Document - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 3
9:21 AM Contents 1 Finding information Finding Help and Support 1-1 Finding the user guides 1-1 Identifying installed software and hardware. . . . 2-7 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-1 The computer is unable to start up 3-1 The computer screen is blank - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 4
on the hard drive 4-8 Deleting the recovery partition on the hard drive . . 4-8 Updating reinstalled software 4-9 A Using the optical drive Inserting an optical disc A-1 Removing an optical disc (with power A-2 Removing an optical disc (without power A-2 B Specifications Operating environment - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 5
441259-001.book Page v Wednesday, February 14, 2007 9:21 AM Contents C Routine care Cleaning the display C-1 Cleaning the TouchPad and keyboard C-1 Traveling and shipping C-2 Index Quick Reference v - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 6
441259-001.book Page vi Wednesday, February 14, 2007 9:21 AM - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 7
, installed software, hardware components, and specifications ■ How to help safeguard your computer ■ How to get the best performance from the battery ■ How to set up a wireless network ■ Links to community forums of IT experts Finding the user guides User guides, regulatory and safety notices, and - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 8
hard drive. To see a list of the software: » Select Start > All Programs. ✎ Double-click the program you want to open. ✎ For details about using software included with the computer, refer to the software manufacturer's instructions using Device Manager. ✎ Windows® includes the User Account Control - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 9
are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability. For information on how to create a set of recovery discs, new viruses beyond 60 days by purchasing extended update service. Quick Reference 2-1 - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 10
14, 2007 9:21 AM Next steps ■ For information about using and updating Norton Internet Security and for purchasing extended update service, select Start > All Programs > Norton Internet Security. ■ To access Norton Internet Security, select Start > All Programs > Norton Internet Security. Protecting - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 11
■ During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord guide is available on the Web at http://www.hp.com/ergo and in Help and Support. To access this document, select Start > Help and Support > User Guides, or refer to a User Guides - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 12
as an accessory from HP. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices located in Help and Support. To access this document, select Start > Help and Support > User Guides. Connecting to the Internet - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 13
notebook to an existing network using the Wireless Home Network Setup software (available in select regions only), select Start > Help and Support > Troubleshooting Tools > Wireless Home Network Setup. ■ Dial-up-You can access the Internet by dialing into a service locations) ■ Windows Connect to the - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 14
and the ISP has provided you with such information as a specific IP address and POP3 and SMTP settings. To access the Windows Connect to the Internet Wizard and instructions for using the wizard, follow this step: » Select Start > Help and Support. ✎ If you are prompted within the wizard to choose - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 15
14, 2007 9:21 AM Next steps 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if prompted to do so. ✎ For details about using the software, refer to the manufacturer's instructions, which may be provided on disc, as online Help files, or on the - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 16
: Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ■ Press ctrl+alt+delete. Then, in the lower-right corner of the screen, click the Power button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 17
tools require an Internet connection, other tools can help you fix a problem when the computer is offline. 3. For further assistance, contact technical support by selecting Start > Help and Support > Contact support. Quick troubleshooting The computer is unable to start up To turn on the computer - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 18
9:21 AM Troubleshooting ■ If the computer is running on battery power or is the battery to charge. The computer screen is blank If you have not turned off the computer but the screen is the computer is in Windows but is not in use, or when the computer has reached a low battery level. To change - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 19
Troubleshooting ■ To transfer the image to the computer screen, press fn+f4. On most models, when an optional external display device, such as a monitor, is connected to the computer, the image can be displayed on the computer screen not responding to software or keyboard commands, try turning off - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 20
the battery. The computer is unusually warm ■ It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 21
, February 14, 2007 9:21 AM Troubleshooting ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by manufacturer's Web site. For more information about updating drivers, select Start > Help and Support. The home wireless network connection is not working - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 22
■ Product name located on the display or keyboard. ■ Serial number (s/n) listed on the service tag. ❏ The service tag label is on the bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ■ Date the computer was - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 23
to factory settings in case of system failure or instability. ■ Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. ■ Recovering a program or driver (Recovery - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 24
the Windows System Restore feature. ■ Store personal files in the Documents folder and back up these folders periodically. ■ Back up templates stored in their associated programs. ■ Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 25
, February 14, 2007 9:21 AM Backup and recovery Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 26
Next. The System Restore window opens. 5. Follow the on-screen instructions. Creating recovery discs Recovery Manager creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 27
disc before inserting it into the computer optical drive. ■ If necessary, you can exit the . ✎ If you are operating the computer on battery power, you are prompted to connect to AC screen instructions. Reinstalling software programs and drivers If a program or driver preinstalled at the factory - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 28
factory image but cannot restore your personal settings. Reinstalling a preinstalled program or driver 1. Remove the program or driver: ✎ In some cases, drivers re-installation or Hardware driver re-installation, and then click Next. d. Follow the on-screen instructions. e. Restart the computer - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 29
on the hard drive. ✎ Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using Recovery Manager. ✎ Recovery Manager only recovers software that was preinstalled at the factory. Software - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 30
on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11. To restore the system from 4. Follow the on-screen instructions to complete the system recovery. Deleting the recovery partition on the hard drive The Recovery Manager Advanced - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 31
recovery partition, and then click Next. 5. Follow the on-screen instructions. Updating reinstalled software After you perform a system recovery, your computer, select Start > Help and Support. To update optional software, follow the instructions provided by the software manufacturer. Some programs - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 32
441259-001.book Page 10 Wednesday, February 14, 2007 9:21 AM - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 33
441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM A Using the optical drive Inserting an optical disc To insert an optical disc: 1. Turn on the computer. 2. Press the optical drive release button on the drive bezel to release the media tray, and then pull out the tray. 3. Hold the CD or - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 34
Close the media tray and place the disc in a protective case. Removing an optical disc (without power) To remove an optical disc if external or battery power is unavailable, follow these steps: 1. Insert the end of a paper clip into the optical drive release access in the front bezel of the optical - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 35
441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM B Specifications Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 36
be powered only with an AC adapter or a DC power source supplied and approved by HP for use with the computer. The computer is capable of accepting DC power within the following specifications: Input Power Operating voltage Operating current Rating 18.5 V dc or 19.0 V dc 3.5 A or 4.74 A This - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 37
Page 3 Wednesday, February 14, 2007 9:21 AM Specifications Expansion port 3 input/output signals (select models only describes the type of expansion port.) The following table identifies the input and output signals supported by the expansion port 3 on the computer. Feature USB 2.0 10/100/1000 - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 38
441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 39
to the computer, never spray water, cleaning fluids, or chemicals on the display. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 40
■ If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately. ■ If you are shipping the computer or a drive, place it in a bubble-pack mailer or other suitable protective packaging and label the package "FRAGILE." C-2 Quick - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 41
11b/g, a Global System for Mobile Communications (GSM), or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some for each country on your itinerary. ❏ Consult with technical support about power cord and adapter requirements for each location in which - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 42
441259-001.book Page 4 Wednesday, February 14, 2007 9:21 AM - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 43
2-1, 3-3 cord, power 2-3, 3-2 customer support Help and Support 1-1 user guides 1-1 D Device Manager 1-2 devices, external drivers 3-5 troubleshooting 3-4 display cleaning C-1 switching image 3-3 documentation 1-1 drivers obtaining 3-5 reinstalling 4-5 drives, optical A-1 DVD inserting A-1 removing - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 44
rated input power specifications B-2 recovery discs, creating 2-1, 4-4 recovery partition, deleting 4-8 recovery, system 4-7 registration number, operating system 3-6 regulatory information 2-3 restore points 4-3 S Safety and Comfort Guide 2-3 serial number, computer 3-6 service tag 3-6 shipping the - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 45
restore points 4-3 T technical support 3-6 technical support, user guides 1-1 temperature safety considerations 2-3 troubleshooting 3-4 TouchPad, cleaning C-1 traveling with the computer C-2 troubleshooting procedures display problems 3-3 external device problems 3-4 Hibernation or Sleep problems - HP Dv6215us | HP Pavilion Entertainment PC - Quick Reference Guide - Page 46
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Quick Reference
HP Pavilion Entertainment PC
Document Part Number: 441259-001
April 2007
441259-001.book
Page i
Wednesday, February 14, 2007
9:21 AM