HP ENVY 15-3001xx HP ENVY 15 - Maintenance and Service Guide
HP ENVY 15-3001xx Manual
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- HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 1
HP ENVY 15 Maintenance and Service Guide - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 4
iv Safety warning notice ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 5
Buttons and speakers ...7 Keys ...8 Lights ...9 ImagePad ...10 Front ...10 Left side ...11 Right side ...12 Bottom ...13 3 Illustrated parts catalog 15 Service tag ...16 Computer major components 17 Mass storage devices ...21 Cover Kit ...22 Miscellaneous parts ...23 Sequential part number listing - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 6
Component replacement procedures 34 Service tag ...34 Battery ...35 Hard drive ...37 Wireless audio module 40 WLAN module ...42 RTC battery ...45 Memory module ...46 Top cover ...47 Diagnostics ...91 6 Specifications ...93 Computer specifications ...93 15.6-in display specifications 94 vi ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 7
Hard drive specifications ...95 7 Backup and recovery ...97 Restore ...97 Creating recovery media ...98 Performing a system restore ...99 Restoring using the dedicated recovery partition (select models only 99 Restoring using the recover media 100 Changing the computer boot order 100 Backing up - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 8
viii ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 9
Product description Category Product Name Processors Chipset Graphics Description HP ENVY 15 Intel® Quad Core® i7-3612QM 2.10-GHz processor discrete graphics: ● AMD Radeon™ HD 7750M package with 1024-MB of graphics subsystem discrete memory (64-MB × 32 GDDR5 × 4 PCs, 5GBPS), 128-bit package ● AMD - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 10
Lighted logo on display enclosure 2 customer-accessible/upgradable memory module slots DDR3-1333-MHz and DDR3-1600-MHz dual channel support Supports up to 16384-GB of system RAM @ 1333-MHz, supports up to 8192-GB of system RAM @ 1600-MHz Supports the following configurations: ● 16384-MB total system - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 11
supports Microsoft Premium requirements High-performance Envy-branded speakers mounted in bass reflex enclosures Subwoofer Supports speakers Supports jog dial controls for volume and mute HP TrueVision supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 12
up to 1920×1200 @ 60-Hz with HDCP key ● RJ-45 (Ethernet) ● USB 3.0 and USB 2.0 ports (all USB ports support USB sleep and charge) NOTE: HP ENVY 15 model numbers 15-3200 through 15-3299 are equipped only with USB 3.0 ports. Keyboard/pointing Full-size, island-style, radiance backlight, UV painted - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 13
2 External component identification Display Item (1) (2) (3) (4) Component Internal display switch Proximity sensor WLAN antennas (2)* Internal microphones (2) ENWW Description Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 14
Item Component Description (5) Webcam light On: The webcam is active. (6) HP TrueVision HD Webcam Records video and captures still photographs. To access the webcam, your country or region. These notices are located in Help and Support. 6 Chapter 2 External component identification ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 15
computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Produce sound with Beats Audio speakers. Mutes or restores speaker sound. Opens Beats Audio Control Panel, which allows you to view and - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 16
Keys Item (1) (2) Component esc key fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes the following functions: ● When the key is pressed in combination with the - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 17
Lights Item (1) (2) (3) (4) Component ImagePad light Caps lock light Power light Wireless light (5) Mute light Description ● Amber: The ImagePad is off. ● Off: The ImagePad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ● White: The computer is on. ● Blinking white: The computer is - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 18
ImagePad Item (1) (2) (3) (4) (5) Front Component ImagePad light ImagePad on/off button ImagePad left button ImagePad zone ImagePad right button Component Stereo speakers (4) Description ● Amber: The ImagePad is off. ● Off: The ImagePad is on. Quickly double-tap this button to turn the Imagepad - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 19
Left side Item (1) (2) (3) (4) (5) Component Optical drive USB 3.0 charging port USB 3.0 ports (2) Audio-in (microphone) jack Audio-out (headphone) jacks (2) Description Reads and writes to an optical disc. CAUTION: To reduce the risk of damaging the computer, do not insert smaller (8 cm diameter - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 20
Drive Protection, see the HP Notebook Reference Guide. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 21
(1) (2) (3) (4) (5) Component Battery/hard drive cover Vents (7) Release latch Service cover HP Triple Bass Reflex Subwoofers Description Provides access to the battery and the hard drive. hard drive cover. Provides access to the memory module slots. Provide superior bass sound. ENWW Bottom 13 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 22
14 Chapter 2 External component identification ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 23
3 Illustrated parts catalog ENWW 15 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 24
the computer serial number and model description provided on the service tag. Item (1) (2) (3) Description Product name Serial number information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 25
Computer major components Item (1) Component Spare part number 15.6-in, AG, FG, LED, display assembly in aluminum finish (includes display panel cable, webcamera/ microphone module and cable, 2 wireless antenna cables and transceivers, and wireless - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 26
the Intel 7750M chipset for use in all countries and regions except the People's Republic of China (includes 1 GB of discrete graphics subsystem memory) 679814-001 Equipped with the Intel 7750M chipset for use only in the People's Republic of China (includes 1 GB of discrete graphics subsystem - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 27
Item (9b) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (21) Component Spare part number Service cover (includes two rubber feet and battery/hard drive cover release latch) NOTE: See Cover Kit on page 22 for more Cover Kit spare part - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 28
Item (22) (23) (24) (25) Component Spare part number Memory modules (2): PC3, 12800, 1600-MHz 8 MB 670034-001 4 MB 641369-001 2 MB 652972-001 PC3, 10600, 1333-MHz 8 MB 634091-001 4 GB 621569-001 WLAN - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 29
Mass storage devices Item (1) Component Hard drive (does not include hard drive bracket, cable, or screws): 1-TB, 5400-rpm, 9.5-mm 750-GB, 7200-rpm, 9.5-mm 750-GB, 7200-rpm, 9.5-mm hybrid 500-GB, 7200-rpm, 9.5-mm 320-GB, 7200-rpm, 9.0-mm Hard Drive Hardware Kit, includes: Spare part number 676521 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 30
668835-001 668846-001 679865-001 668845-001 Item (1) (2) Component Cover Kit, includes: Battery/hard drive cover (includes two rubber feet) Service cover (includes two rubber feet and battery/hard drive cover release latch) Spare part number 668840-001 22 Chapter 3 Illustrated parts catalog - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 31
Miscellaneous parts Component AC adapter: 120-W HP Slim AC adapter (PFC, 3-wire) 90-W HP Travel AC adapter (PFC, 3-wire) 15.6-in. protective cover HDMI-to-VGA adapter Power cord (3-pin, black, 1.83-m): For use in Argentina For use in Australia For use in Brazil For - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 32
320-GB, 7200-rpm, 9.5-mm hard drive (does not include hard drive bracket, connector cable, or screws) 90-W HP Travel AC adapter (PFC, 3-wire) RTC battery (includes double-sided tape and cable) 2-GB memory module (PC3, 12800, 1600-MHz) Intel Dual Core i5-2430M 2.40-GHz processor (SC turbo up to 3.00 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 33
Core i7-2860QM 2.50-GHz processor (SC turbo up to 3.60-GHz), 8.0-MB L3 cache, 1600MHz FSB, 45 W (includes replacement thermal material) HP 15.6-in protective cover Wireless audio module Base enclosure Power connector cable (includes bracket) Fan/heat sink assembly for use on computer models equipped - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 34
cable) Audio/USB board for use on computer models equipped with USB 2.0 capability (includes 2 cables) Cover Kit (includes the battery cover and the memory cover) NOTE: See Cover Kit on page 22 for more Cover Kit component information. Screw Kit Top speakers (include cables) Front speakers (include - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 35
USB 3.0 capability (includes cable) Fan/heat sink assembly for use on computer models equipped with USB 3.0 capability (includes replacement thermal material) 120-W HP Slim AC adapter (PFC, 3-wire) System board equipped with the Intel HM76 PCH and 7750M chipset for use only in the People's Republic - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 36
28 Chapter 3 Illustrated parts catalog ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 37
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 38
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 39
DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 40
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 41
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 42
tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. The battery must be removed to access the service tag. See Battery on page 35 for battery removal procedures. Item (1) (2) (3) Component Product name Serial number - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 43
number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Battery Description 8-cell, 72-Wh, 2.45-Ah, Li-ion battery Spare part number 660152-001 Before disassembling the computer - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 44
3. Release the battery/hard drive cover (2) by sliding it away from the computer, and then remove the cover (3). The battery/hard drive cover is available in the Cover Kit, spare part number 668840-001. 4. Remove the three screw covers (1) and the three Torx T8M2.5×3.7 screws (2) that secure the - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 45
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 668828-001. Description 1-TB, 5400-rpm, 9.5-mm 750-GB, 7200-rpm, 9.5-mm 750-GB, 7200-rpm, - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 46
3. Remove the four Phillips PM2.0×2.8 screws (3) that secure the hard drive to the system board. 4. Fold back the shield (1) that covers the hard drive. 38 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 47
5. Use the pull tab (2) to remove the hard drive from the hard drive bay. 6. If it is necessary to replace the hard drive connector cable (1), screws (2), or hard drive bracket (3), remove the components and replace them. These components are available in the Hard Drive Hardware Kit, spare part - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 48
Wireless audio module Description Wireless audio module Spare part number 668115-001 Before removing the wireless audio module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 49
3. Remove the wireless audio module by pulling the module away from the slot at an angle. NOTE: If a wireless audio module antenna cable is not connected to a terminal on the wireless audio module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 50
, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut down service cover to the computer. 2. Release the service cover by sliding it away from the computer (2), and then remove the cover (3). The service - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 51
3. Disconnect the wireless antenna cables from the terminals on the WLAN module. NOTE: The "1" wireless antenna cable is connected to the WLAN module Main terminal. The "2" wireless antenna cable is connected to the WLAN module Aux terminal. If a third wireless antenna cable is present, it is - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 52
5. Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: If a wireless antenna cable is not connected to a terminal on the WLAN module, a protective sleeve must be installed on the antenna connector, as shown in the following illustration. Reverse this procedure to - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 53
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 2. Detach the RTC battery - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 54
. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 55
it away from the slot at an angle. Reverse this procedure to install a memory module. Top cover NOTE: The top cover spare part kit includes the TouchPad Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). ENWW Component replacement procedures 47 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 56
When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: 1. Power button board (see Power button board on page 52) 2. Top speakers (see Top speakers on page 69) 3. Keyboard and keyboard shield (see - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 57
3. Remove the sixteen Phillips PM2.5×6.7 screws that secure the top cover to the base enclosure. ENWW Component replacement procedures 49 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 58
4. Remove the eight Phillips PM2.0×2.5 broad head screws (1) from the battery bay and the three Phillips PM2.0×2.9 screws (2) near the volume adjustment cable that secure the top cover to the computer. 5. Turn the computer display-side up, with the front toward you. 6. Open the computer as far as - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 59
8. Gently slide the top cover (2) forward until the top speaker, power button board, keyboard light, and keyboard cables are accessible. 9. Disconnect the following ribbon cables from the corresponding ZIF connectors: (1) Power button board cable (2) Keyboard backlight cable (3) Keyboard cable 10. - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 60
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the power button board: 1. Turn the top - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 61
5. Remove the power button board (5). Reverse this procedure to install the power button board and cable. Keyboard For use in country or region: Keyboard for use in Brazil Spare part number: 668834-201 Keyboard for use in Canada 668834-121 Keyboard for use in India 668834-D61 Keyboard for use - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 62
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Power button board (see Power button board on page 52 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 63
4. Remove the keyboard shield (3). 5. Remove the keyboard. Reverse this procedure to install the keyboard and shield. ENWW Component replacement procedures 55 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 64
Bluetooth (includes a Bluetooth module and cable) 15.6-in, FHD, AG, LED, FG, display assembly in aluminum finish 15.6-in, HD, AG, LED, FG, the wireless audio module (see Wireless audio module on page 40). 6. Remove the service cover (see WLAN module on page 42). 7. Disconnect the antenna cables from - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 65
3. Release the wireless audio module antenna cables (1) and the wireless antenna cables (2) from the clips and routing channels built into the base enclosure. 4. Turn the computer right side up, with the front toward you. 5. Open the computer as far as it will open. 6. Disconnect the following - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 66
10. Release the power connector (4) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 11. Remove the four Phillips - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 67
12. Remove the display assembly (4). Reverse this procedure to reassemble and install the display assembly. ENWW Component replacement procedures 59 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 68
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the front speakers: 1. Disconnect the front speaker - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 69
4. Remove the front speakers (5). Reverse this procedure to install the front speakers and cable. ENWW Component replacement procedures 61 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 70
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the audio/USB board: 1. Close the computer - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 71
4. Turn the computer right side up, with the front toward you. 5. Open the computer as far as it will open. 6. Disconnect the front speaker cable (1) and the subwoofer cable (2) from the audio/USB board. 7. Disconnect the audio/USB board cable (3) from the system board. 8. Release the ZIF connector - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 72
11. Remove the audio/USB board (3) by sliding it up and to the left at an angle. Reverse this procedure to install the audio/USB board and cable. 64 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 73
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service over (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the TouchPad LED board: 1. Disconnect the TouchPad - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 74
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the wireless audio module connector board - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 75
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the Card Reader board: 1. Release the ZIF - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 76
4. Remove the Card Reader board (4). Reverse this procedure to install the Card Reader board and cable. 68 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 77
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35). 5. Remove the service cover (see WLAN module on page 42). 6. Remove the top cover (see Top cover on page 47). Remove the top speakers: 1. Disconnect the top speaker - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 78
Reverse this procedure to install the top speakers and cable. Optical drive Description DVD±RW and CD-RW Super Multi Double-Layer FX Combo Drive (includes mounting brackets, connector board, and connector cable) Spare part number 668835-001 Before removing the optical drive, follow these steps: - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 79
3. Remove the optical drive (3) from the computer. Reverse this procedure to reassemble and install the optical drive. ENWW Component replacement procedures 71 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 80
components are removed from the defective system board and installed on the replacement system board: ● RTC battery (see RTC battery on page 45) ● Memory module (see Memory module on page 46) ● Fan/heat sink assembly (see Fan/heat sink assembly on page 76) ● Processor (see Processor on page 80 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 81
3. Disconnect the power connector cable from the system board. 4. Turn the computer right-side up, with the front toward you. 5. Open the computer. 6. Disconnect the audio/USB cable (1) and the audio/USB ribbon cable (2) from the system board: 7. Release the ZIF connector to which the optical - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 82
8. Disconnect the TouchPad LED board cable from the system board. 9. Disconnect the following cables: (1) Display panel cable (2) Bluetooth module cable (only on computer models equipped with a Bluetooth module) (3) Card Reader board cable (4) Wireless audio module connector board cable 10. Remove - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 83
12. Remove the system board (4). Reverse this procedure to install the system board. ENWW Component replacement procedures 75 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 84
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Top speakers (see Top speakers on page 69) d. System - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 85
locations. ● Thermal paste is used on the processor (1) and the heat sink component (2) that services it ● Thermal paste is used on the graphics subsystem chip (3) and the heat sink component (4) that services it. ● Thermal pads are used on the four system board capacitors (5) and the heat sink - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 86
● A thermal pad is used on the PCH (1) and the heat sink component (2) built into the base enclosure that services it 78 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 87
Reverse this procedure to install the fan/heat sink assembly. ENWW Component replacement procedures 79 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 88
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Top speakers (see Top speakers on page 69) d. System - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 89
Remove the processor: 1. Turn the processor locking screw (1) one-half turn counterclockwise, until you hear a click. 2. Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 90
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Display assembly (see Display assembly on page 56) d. Top - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 91
3. Turn the base enclosure right side up, with the front toward you. Remove the power connector (1) from the clip built into the base enclosure (2). 4. Remove the power connector cable (3). Reverse this procedure to install the power connector cable. ENWW Component replacement procedures 83 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 92
outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 35), and then remove the following components: a. Service cover (see WLAN module on page 42) b. Top cover (see Top cover on page 47) c. Display assembly (see Display assembly on page 56) d. System - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 93
2. Remove the subwoofer (4). Reverse this procedure to install the subwoofer. ENWW Component replacement procedures 85 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 94
86 Chapter 4 Removal and replacement procedures ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 95
sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility. mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled. To start Setup Utility, follow these steps: 1. Turn on or restart - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 96
Exit > Exit Discarding Changes, and then press enter. ● To save your changes and exit Setup Utility menus, press f10, and then follow the on- screen instructions. - or - Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your changes go into effect when - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 97
of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. ENWW Using Setup Utility 89 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 98
docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 99
the on-screen instructions. NOTE: After test and checks for intermittent problems that the start-up test memory modules. If it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery. If the battery fails the test, contact HP support - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 100
92 Chapter 5 Setup Utility (BIOS) and System Diagnostics ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 101
24.40 cm 9.61 in Height 2.83 cm 1.11 in Weight 2.85 kg 6.29 lb Input power Operating voltage and current 119.5 V dc @ 6.15 A - 120 W 19.5 V dc @ 4.62 A - 90 W Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 102
colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S. 19.6 cm 7.72 in 34.7 cm 13.66 in 39.8 cm 15.67 in Up to 16.8 million 200:1 (typical) 200 nits (typical) LED 80 × 25 2.0 W ±65° horizontal, ±50° vertical (typical) 94 Chapter - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 103
is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. ENWW Hard drive specifications 95 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 104
96 Chapter 6 Specifications ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 105
system and HP to help you have created using HP Recovery Manager. HP recommends that you use HP Recovery Manager immediately after than hard drive failure, you can use the HP Recovery partition (select models only), without the listed in the window. CAUTION: HP Recovery Manager (partition or discs/ - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 106
flash drive after setting up the computer for the first time. NOTE: HP Recovery Manager allows the creation of only one set of recovery discs Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. 98 Chapter 7 Backup and recovery - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 107
you have not already tried these features, try them before using HP Recovery Manager. ● HP Recovery Manager restores only software that was installed at the factory. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. ENWW Performing a system restore 99 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 108
restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, the computer boot order must be changed. 3. Press f9 the optical drive or the flash drive. 5. Follow the on-screen instructions. Changing the computer boot order To change the boot order for recovery - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 109
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 110
> System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control or changing Windows settings. For more information, see Help and Support. Using Windows system restore points A system restore point allows - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 111
and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Click System Restore. 5. Follow the on-screen instructions. NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. ENWW Backing up and recovering - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 112
104 Chapter 7 Backup and recovery ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 113
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 114
and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden Switzerland Taiwan Thailand The United - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 115
must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element. 3. The appliance coupler, flexible cord, and wall plug - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 116
108 Chapter 8 Power cord set requirements ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 117
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 118
110 Chapter 9 Recycling ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 119
10 ImagePad 10 keys 8 left-side 11 lights 9 right-side 12 speakers 7 computer major components 17 part number 34 specifications 93 connectors, service considerations 29 Cover Kit contents 22 spare part number 18, 22, 26 D display components 5 specifications 94 display assembly removal 56 spare part - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 120
2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1, 34 product number 34 112 - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 121
26 security cable slot 12 security, product description 4 serial number 34 service considerations cables 29 connectors 29 plastic parts 29 service cover illustrated 22 location 13 removal 42 service tag 16, 34 serviceability, product description 4 solid-state drive, spare part numbers 22, 26 speaker - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 122
114 Index ENWW - HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 123
- HP ENVY 15-3001xx | HP ENVY 15 - Maintenance and Service Guide - Page 124
HP ENVY 15
Maintenance and Service Guide