HP ENVY 15-w200 User Guide

HP ENVY 15-w200 Manual

Get HP ENVY 15-w200 PDF manuals and user guides View all HP ENVY 15-w200 manuals
Add to My Manuals
Save this manual to your list of manuals

HP ENVY 15-w200 manual content summary:

  • HP ENVY 15-w200 | User Guide - Page 1
    User Guide
  • HP ENVY 15-w200 | User Guide - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should guides or manuals for your product, go to http://www.hp.com/ support, and select your country. Select Find your product, and then follow the on-screen instructions
  • HP ENVY 15-w200 | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP ENVY 15-w200 | User Guide - Page 4
    iv Safety warning notice
  • HP ENVY 15-w200 | User Guide - Page 5
    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
  • HP ENVY 15-w200 | User Guide - Page 6
    vi Processor configuration setting (select products only)
  • HP ENVY 15-w200 | User Guide - Page 7
    Table of contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Keys ...11 Using the
  • HP ENVY 15-w200 | User Guide - Page 8
    ...27 Initiating and exiting Sleep and Hibernation ...27 Manually initiating and exiting Sleep 28 Manually initiating and exiting Hibernation (select products only 28 Hibernation 31 Running on AC power ...31 Troubleshooting power problems ...32 Shutting down (turning off) the computer ...32 viii
  • HP ENVY 15-w200 | User Guide - Page 9
    7 Maintaining your computer ...34 Improving performance ...34 Using Disk Defragmenter ...34 Using Disk Cleanup ...34 Using HP 3D DriveGuard (select products only 34 Identifying HP 3D DriveGuard status 35 Updating programs and drivers ...35 Cleaning your computer ...35 Cleaning procedures ...35
  • HP ENVY 15-w200 | User Guide - Page 10
    Removing the HP Recovery partition (select products only 52 12 Specifications ...53 Input power ...53 Operating environment ...53 13 Electrostatic Discharge ...54 14 Accessibility ...55 Supported assistive technologies ...55 Contacting support ...55 Index ...56 x
  • HP ENVY 15-w200 | User Guide - Page 11
    app. ‒ or - Select the Store icon next to the taskbar search box. 2. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend
  • HP ENVY 15-w200 | User Guide - Page 12
    . Resource Contents Setup Instructions ● Overview of computer setup and features HP support For HP support, go to http://www.hp.com/support. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide To access this guide: ▲ Select the
  • HP ENVY 15-w200 | User Guide - Page 13
    select All apps, select HP, and then select HP Documentation. ‒ or - ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. Select My PC, select the Specifications tab, and then select User Guides. ‒ or - ▲ Click the question mark icon in the taskbar. Select My PC
  • HP ENVY 15-w200 | User Guide - Page 14
    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware
  • HP ENVY 15-w200 | User Guide - Page 15
    headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers
  • HP ENVY 15-w200 | User Guide - Page 16
    (8) Left side Power connector ● Blinking white: The AC adapter is disconnected and the battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The battery is not charging. Connects an AC adapter. Component (1) Power button (2) Security
  • HP ENVY 15-w200 | User Guide - Page 17
    Component (4) USB 2.0 port (5) Memory card reader (6) Volume button (7) Drive light Description NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Connects an
  • HP ENVY 15-w200 | User Guide - Page 18
    regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. 8 Chapter 2 Getting to know your computer
  • HP ENVY 15-w200 | User Guide - Page 19
    Top TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page 23. Functions like the left
  • HP ENVY 15-w200 | User Guide - Page 20
    Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the key input to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. 10 Chapter 2 Getting to know your computer
  • HP ENVY 15-w200 | User Guide - Page 21
    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes specific functions when pressed in combination with the esc key. Opens the Start
  • HP ENVY 15-w200 | User Guide - Page 22
    Icon Description Switches the screen image between display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the
  • HP ENVY 15-w200 | User Guide - Page 23
    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check under the service door, or on the back of the display. ● Service label-Provides important information to identify your computer. When contacting support, you
  • HP ENVY 15-w200 | User Guide - Page 24
    Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select products only) Component (1) HP product name (select products only) (2) Model number (3) Product ID number (4) Serial number (5) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about
  • HP ENVY 15-w200 | User Guide - Page 25
    controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Type control panel in the taskbar search box, and then select Control Panel. 2. Select Network and Internet
  • HP ENVY 15-w200 | User Guide - Page 26
    you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator
  • HP ENVY 15-w200 | User Guide - Page 27
    under the Windows privacy setting. 1. Type location in the taskbar search box, and then select Location privacy settings. 2. Follow the on-screen instructions for using location settings. For more information, see the Get started app. ▲ Select the Start button, and then select the Get started app
  • HP ENVY 15-w200 | User Guide - Page 28
    To connect the network cable, follow these steps: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference
  • HP ENVY 15-w200 | User Guide - Page 29
    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. You can connect wired headphones to
  • HP ENVY 15-w200 | User Guide - Page 30
    is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device
  • HP ENVY 15-w200 | User Guide - Page 31
    TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the HDMI port on resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
  • HP ENVY 15-w200 | User Guide - Page 32
    : ▲ Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. 22 Chapter 4 Enjoying entertainment features
  • HP ENVY 15-w200 | User Guide - Page 33
    5 Navigating the screen You can navigate the computer screen in the following ways: ● Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) Using TouchPad and touch screen
  • HP ENVY 15-w200 | User Guide - Page 34
    Two-finger slide (TouchPad only) Use the two-finger slide to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the
  • HP ENVY 15-w200 | User Guide - Page 35
    Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. ● Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ● Swipe 3 fingers left or right to switch between open
  • HP ENVY 15-w200 | User Guide - Page 36
    keyboard. Tap a word to select it. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric keypad
  • HP ENVY 15-w200 | User Guide - Page 37
    the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select products only) on page 28. CAUTION: To reduce the risk of possible audio and video
  • HP ENVY 15-w200 | User Guide - Page 38
    you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
  • HP ENVY 15-w200 | User Guide - Page 39
    select Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced
  • HP ENVY 15-w200 | User Guide - Page 40
    and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about battery types, specifications, life cycles
  • HP ENVY 15-w200 | User Guide - Page 41
    power. 2. Exit Hibernation by pressing the power button. Running on AC power For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC power with an approved AC
  • HP ENVY 15-w200 | User Guide - Page 42
    battery life. ● The power meter icon changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. Shutting down (
  • HP ENVY 15-w200 | User Guide - Page 43
    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 10 seconds. ●
  • HP ENVY 15-w200 | User Guide - Page 44
    box, and then select Free up disk space by deleting unnecessary files or Uninstall apps to free up disk space. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
  • HP ENVY 15-w200 | User Guide - Page 45
    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or Click the question mark icon in the taskbar. 2. Select My PC, select the
  • HP ENVY 15-w200 | User Guide - Page 46
    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
  • HP ENVY 15-w200 | User Guide - Page 47
    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
  • HP ENVY 15-w200 | User Guide - Page 48
    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
  • HP ENVY 15-w200 | User Guide - Page 49
    steps: 1. Select the Start button, select Settings, select Accounts, and then select Sign-in options. 2. Under Windows Hello, follow the on-screen instructions to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Using Internet security software When you use your
  • HP ENVY 15-w200 | User Guide - Page 50
    about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - be regularly updated to correct security problems and improve software performance. CAUTION: , and then follow the on-screen instructions. 3. To schedule a time for installing updates, select
  • HP ENVY 15-w200 | User Guide - Page 51
    as a deterrent, but it may not prevent the computer from being mishandled or stolen. To connect a security cable to your computer, follow the device manufacturer's instructions. Using HP Touchpoint Manager (select products only) 41
  • HP ENVY 15-w200 | User Guide - Page 52
    information regarding installing and troubleshooting the file. Determining the options. ● HP Support Assistant 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - , and then follow the on-screen instructions. To check for later BIOS versions, see Downloading a BIOS
  • HP ENVY 15-w200 | User Guide - Page 53
    in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP ENVY 15-w200 | User Guide - Page 54
    synchronized. If so, synchronization begins. If the synchronization is interrupted, a notification screen displays for 10 seconds before the tablet restarts and attempts to synchronize again. NOTE: The Embedded Controller firmware will synchronize ONLY if the tablet or keyboard battery is more than
  • HP ENVY 15-w200 | User Guide - Page 55
    . This ID code can then be provided to support to help determine how to correct the problem. To start HP PC Hardware Diagnostics (UEFI), the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: To stop a test, press the button you used to access UEFI. Downloading
  • HP ENVY 15-w200 | User Guide - Page 56
    Download any version of UEFI for a specific product 1. Go to http://www.hp.com/support. 2. Select Get Software and drivers. 3. Enter the product name or number. - . 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 46 Chapter 10 Using
  • HP ENVY 15-w200 | User Guide - Page 57
    , refer to the HP support assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You
  • HP ENVY 15-w200 | User Guide - Page 58
    with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. - Be sure that the computer is connected to AC power before you begin creating the recovery media. - The creation
  • HP ENVY 15-w200 | User Guide - Page 59
    started app. ● If you need to correct a problem with a preinstalled application or driver, use the applications, and then follow the on-screen instructions. ● If you want to recover the Windows recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with
  • HP ENVY 15-w200 | User Guide - Page 60
    to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to
  • HP ENVY 15-w200 | User Guide - Page 61
    down the Windows button; then select f9. 3. Select the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. Restore and recovery 51
  • HP ENVY 15-w200 | User Guide - Page 62
    ; see Creating HP Recovery media (select products only) on page 47. NOTE: The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery
  • HP ENVY 15-w200 | User Guide - Page 63
    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP ENVY 15-w200 | User Guide - Page 64
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP ENVY 15-w200 | User Guide - Page 65
    features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or
  • HP ENVY 15-w200 | User Guide - Page 66
    activating 16 IMEI number 16 MEID number 16 HP PC Hardware Diagnostics (UEFI) Failure ID code 45 using 45 HP Recovery Manager correcting boot problems 51 starting 50 HP Recovery media creating 47 recovery 50 HP Recovery partition recovery 50 removing 52 HP resources 2 HP Touchpoint Manager 41 I IMEI
  • HP ENVY 15-w200 | User Guide - Page 67
    11 fn 11 Windows 11 L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 lights AC adapter/battery 5 caps lock 10 recovery discs 48, 50 HP Recovery Manager 49 media 50 starting 50 supported discs 48 system 49 USB flash drive 50 using HP Recovery media 48
  • HP ENVY 15-w200 | User Guide - Page 68
    three-finger swipe TouchPad gesture 25 touch screen gestures one-finger slide 25 TouchPad buttons 9 using 23 TouchPad and touch screen gestures tap 23 two-finger pinch zoom 23 TouchPad gestures four-finger tap 24 three-finger swipe 25 two-finger slide 24 two-finger tap 24 TouchPad zone, identifying
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
User Guide