HP ENVY 17-j003xx HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP
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- HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 1
HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: August 2013 First Edition: April 2013 Document Part Number: 715237-002 Product notice This guide describes - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 4
iv Important Notice about Customer Self-Repair Parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 6
vi Safety warning notice - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 7
of contents 1 Product description ...1 Service tag and PCID label ...6 Service tag ...6 PCID label ...6 2 External component identification 8 Display ...8 Buttons and speakers ...9 Keys ...11 Lights ...12 TouchPad ...13 Left side ...14 Right side ...15 Bottom ...17 3 Illustrated parts catalog 19 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 8
43 Equipment guidelines 44 5 Removal and replacement procedures for Customer Self-Repair parts 45 Component replacement procedures 45 Battery ...46 Service cover ...47 Hard drive ...48 Memory modules ...51 WLAN module ...52 Optical drive ...55 6 Removal and replacement procedures for Authorized - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 9
102 8 Specifications ...103 Computer specifications ...103 43.9-cm (17.3-in), HD+ display specifications 104 Hard drive specifications ...105 restoring, and recovering 106 Creating recovery media and backups 106 Creating HP Recovery media 107 Restore and recovery ...108 Using Windows Refresh - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 10
x - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 11
1 Product description Category Product Name Processors Chipset Graphics Description HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC ● Intel® Quad Core™ i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 47 W) ● Intel - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 12
graphics with 2GB of dedicated video memory (128Mx16 DDR3 1GHz x 8 pcs) 17.3" high-definition (HD) light-emitting diode (WLED) BrightView (1600x900) display, (wedge 6.0mm) SVA, Color Gamut 60%, supports LVDS, 200 nits 17.3" high-definition (FHD) light-emitting diode (WLED) AntiGlare (1920x1080 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 13
Zero-Power ODD External USB Serial ATA 12.7-mm tray load Supports the following external optical drives: ● DVD+/-RW Double-Layer SuperMulti Quad integrated stereo speakers and subwoofer HD Beats audio HP TrueVision high-definition webcam (fixed, no tilt + activity LED, 1PC, USB 2.0 M-JPEG, 1280 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 14
1×1 Wi-Fi and Bluetooth 4.0 combo adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter External memory card Push-push insertion/removal Supports memory cards such as Secure Digital (SD). Internal card ● One half-size mini-card slot for WLAN ● One full-size mini-card slot for - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 15
Category Power requirements Operating system Serviceability Description Supports the following HP AC adapters: ● 65W (4.5mm connector) (select models only) ● 65W EM (4.5mm connector) (select models only) ● 90W (4.5mm connector) (select models only) ● 90W EM (4.5mm connector) ( - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 16
, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item documents, drivers, and support for the computer. PCID label The PCID label provides the information required to properly reset the notebook firmware ( - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 17
Service tag and PCID label 7 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 18
2 External component identification Display Component (1) Internal display switch (2) Internal microphones (2) (3) Webcam light Description Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 19
Component (4) HP TrueVision HD Webcam Description Records video and takes still photographs. Swipe Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 20
Motion allows you to control custom apps with your hands and fingers in the air. When you first turn Leap Motion on, follow the setup instructions to experience the interactive tutorial and create an account for Airspace™, the Leap Motion app store. Airspace is where you will launch your Leap Motion - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 21
Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lk key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key, - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 22
Lights Component (1) Power light (2) Mute light (3) Wireless light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 23
button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. TouchPad 13 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 24
Left side Component (1) Security cable slot (2) Vents (2) (3) HDMI port (4) RJ-45 (network) jack RJ-45 (network) status light (5) USB 3.0 charging port (5) USB 3.0 port (6) Memory card reader Description Attaches an optional security cable to the computer. NOTE: The security cable is - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 25
safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 26
Component (3) (4) (5) Optical drive Optical drive eject button AC adapter light (6) Power connector Description Reads and writes (select models only) to an optical disc. Releases the optical drive disc tray ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 27
Bottom Component (1) (2) (3) (4) HP Triple Bass Reflex Subwoofer Vents (4) Battery bay Battery release latch Description Provides superior bass sound. Enable airflow to cool for the internal fan to cycle on and off during routine operation. Holds the battery. Releases the battery. Bottom 17 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 28
Component (5) (6) Speakers (2) Service door Description Produce sound. Provides access to the hard drive bay, the wireless warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 29
3 Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag and PCID label on page 6 for details. Computer major components 19 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 30
20 Chapter 3 Illustrated parts catalog - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 31
HD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart 17 736479-001 Notebook PC computer models Top cover: For use only on HP ENVY TouchSmart m7 Notebook PC computer models 720272-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 32
United Kingdom and Singapore 736685-031 For use in the United States 736685-001 Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly, but without Leap Motion capability (includes keyboard cable - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 33
Kingdom and Singapore 720244-031 For use in the United States 720244-001 Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly (includes keyboard cable and pointing stick cable): For use - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 34
Item (12) (13) (14) Component Spare part number Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M) graphics subsystem with 2-GB of discrete memory, and the Linux operating system 720266-001 Equipped with the Intel HM87 Express chipset, a graphics subsystem with UMA - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 35
Item (15) (16) (17) (18) (19) Component Spare part HP ENVY TouchSmart m7 Notebook PC computer models 720226-001 Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models with 736476-001 Leap Motion capability Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 36
a non-TouchScreen display assembly 720225-001 Rubber Feet Kit (not illustrated): For use on HP ENVY TouchSmart m7 Notebook PC computer models 720259-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly 720258-001 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 37
, 5400-RPM 500-GB, 5400-RPM 500-GB, 5400-RPM hybrid Hard Drive Hardware Kit Service cover: For use on HP ENVY TouchSmart m7 Notebook PC computer models For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly Spare part number - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 38
(8) (9) Component Spare part number Display bezel (includes 2 rubber screw covers) 720227-001 17.3-in, LED. HD, BrightView display panel (includes 2 rubber screw covers): 17.3-in, AG, FHD, LED 720256-001 17.3-in, BV, HD, LED 720257-001 Display hinge (includes 2 rubber screw covers) 720238 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 39
with SuperMulti DVD±R/RW Double-Layer Combo Drive 729728-001 DVD±RW Double-Layer SuperMulti Drive 720248-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a nonTouchScreen display assembly: Blu-ray Disc Read/Write with SuperMulti DVD±R/RW Double - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 40
wire, 4.5-mm) 90-W AC adapter (EM, PFC, SMT, 3-wire, 4.5-mm) 90-W AC adapter (PFC, S, 3-wire, 4.5-mm) 65-W HP Smart AC adapter (non-PFC, EM, 3-wire, 4.5-mm) 65-W AC adapter (non-PFC, S, 3-wire, 4.5-mm) HP HDMI to VGA adapter Power cord (3-pin, black, 1.83-m): For use in Australia For use in Denmark - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 41
Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-081 490371-111 490371-AA1 490371-AR1 490371-D61 634250-001 651948-001 669300-001 670290-001 675794-001 676521-001 683802-001 690020-001 691739-001 691740-001 693374-001 700627-001 701943-001 708762- - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 42
for use only on computer models equipped with a graphics subsystem with UMA memory Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly in the United States (includes keyboard cable and pointing - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 43
141 720244-171 720244-251 720244-291 720244-A41 720244-A41 720244-B31 Description Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly in Italy (includes keyboard cable and pointing stick cable - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 44
assembly for use on HP ENVY TouchSmart m7 Notebook PC computer models TouchPad assembly for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly Service cover for use on HP ENVY TouchSmart 17 Notebook PC computer models and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 45
720265-601 720266-001 720266-501 720266-601 720267-001 720267-501 720267-601 720268-001 Description Rubber Feet Kit for use on HP ENVY TouchSmart m7 Notebook PC computer models Screw Kit Top Speaker Kit Front Speaker Kit Subwoofer 24-GB solid-state drive System board equipped with the Intel HM87 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 46
thermal material) Keyboard bracket for use only on computer models equipped with a non-backlit keyboard Top cover for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly, but not equipped with Leap Motion capability Top cover - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 47
on HP ENVY TouchSmart 17 Notebook PC computer models with Leap Motion capability 17.3-in, AG, FHD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart 17 Notebook PC computer models 17.3-in, BV, HD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart 17 Notebook PC - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 48
736685-171 736685-251 736685-A41 736685-B31 736685-BG1 736685-DB1 736685-DH1 Description Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the United Kingdom and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 49
part number 736685-FL1 737327-001 737328-001 738201-001 741074-001 741076-001 Description Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with Leap Motion capability in the Czech Republic and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 50
need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 51
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE." Service considerations 41 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 52
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 53
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 54
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 55
warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and as 5 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 56
Battery Description 6-cell, 62WHr 32.8AH Li-ion battery Spare part number 710417-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 57
Service cover Description For use on HP ENVY TouchSmart m7 Notebook PC computer models For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly Spare part number 720255-001 720254-001 Before disassembling the computer, follow - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 58
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). Remove the primary hard drive: 1. Disconnect the hard drive cable from the system board (1), and then remove it (2). 48 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 59
2. Use the tab to remove the hard drive from the hard drive bay (3). Remove the secondary hard drive (select models only): 1. Disconnect the hard drive cable from the system board (1), and then remove it (2). Component replacement procedures 49 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 60
2. Use the tab to remove the hard drive from the hard drive bay (3). If it is necessary to disassemble the primary or secondary hard drive: ▲ Remove the hard drive cable (1), and then remove the hard drive bracket (2). Reverse these procedures to reassemble and install the hard drive. 50 Chapter 5 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 61
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 62
warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut down the see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 52 Chapter 5 Removal and replacement procedures - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 63
Remove the WLAN module: 1. Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1). NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The #2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal. Component replacement procedures 53 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 64
2. Remove the Phillips PM screws (2) that secure the WLAN module to the system board. (The WLAN module tilts up.) 3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 65
Double-Layer SuperMulti Drive 720248-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non Service cover on page 47). Remove the optical drive: 1. Remove the screw (1) that secures the optical drive to the computer. 2. Use a flat-blade screw driver - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 66
3. Remove the optical drive (3) from the computer. 4. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you. 5. Remove the two screws (1) that secure the optical drive bracket to the optical drive. 56 Chapter 5 Removal and replacement - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 67
6. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Component replacement procedures 57 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 68
Provider only parts. There are as many as 83 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts. Make special note of each screw size and location during removal and replacement. 58 Chapter 6 Removal and replacement procedures for Authorized - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 69
covers out to avoid scratching the bezel. 3. Remove the 2 screws (2) on the left and right hinges that secure the display panel to the computer. NOTE: Support the display panel as you are removing the screws. 4. Loosen the edges of the plastic bezel cover (3) from all four sides of the display panel - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 70
5. Lift the display bezel (4), and then remove the bezel (5). The display bezel is available using spare part number 720227-001. 6. Remove the display hinge covers (1),1 screw per hinge. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 71
on the top and 6 on the bottom). NOTE: Remove any tabs or tape adhering to the display panel. 8. Support the display panel as you lean the panel forward (1), and then release the support strip (2) that secures the display panel connector. 9. Disconnect the display panel cable from the display panel - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 72
10. Remove the 4 screws securing the hinge brackets to the panel (1), and then remove the panel (2). Reverse this procedure to install the display panel. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 73
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). Remove the RTC battery: ▲ Disconnect the RTC battery cable from the system board (1). Use a thin, non-conductive tool - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 74
HP ENVY TouchSmart m7 Notebook PC computer models 720226-001 Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models with Leap 736476-001 Motion capability Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC Remove the service cover (see Service cover on page - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 75
Remove the base enclosure: 1. Turn the computer face down, and remove the rubber feet (1) and the 2 screws (2). 2. Remove 10 2.5x4-MM screws (1), and then remove 4 screws from the left and right sides of the base enclosure (2). Component replacement procedures 65 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 76
3. Remove 3 2x5-MM screws around the memory module area. 4. Remove 3 2x3-MM screws from the optical drive bay, and then remove 5 2x3-MM screws from the hard drive bays. 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 77
5. Remove 3 1.5x2-MM screws from the battery bay. 6. Disconnect the subwoofer cable (1), the optical drive cable (2), and the front speaker cable (3) from the system board. Component replacement procedures 67 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 78
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 79
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). Component replacement procedures 69 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 80
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 70 Chapter 6 Removal and replacement procedures for Authorized - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 81
6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page 51). 8. Remove the WLAN module (see WLAN module on page 52). 9. Remove the optical drive (see Optical drive on page 55). 10. Remove the base enclosure (see Base enclosure on page 64). - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 82
only on HP ENVY TouchSmart m7 Notebook PC computer models 720272-001 For use on HP ENVY TouchSmart 17 Notebook PC computer models 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 83
Remove the display hinge covers: 1. Disengage the WLAN cable (1) and the display cable (2), and then disconnect the webcam cable (3). 2. Remove the 3 6.5-MM screws on the left side (5) and the 4 6.5-MM screws on the right side (5) that secure the hinges to the display panel. 3. Open the hinges - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 84
from the computer. 4. Remove the battery (see Battery on page 46. 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 85
from the computer. 4. Remove the battery (see Battery on page 46. 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 86
▲ Release the webcamera/microphone module (1), and then disconnect the webcamera/ microphone module cable (2). Reverse this procedure to install the webcamera/microphone module. 76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 87
from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 88
▲ Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the left and right sides of the hinge. Reverse this procedure to install the WLAN antenna cables. 78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 89
from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 90
top cover, and then disengage the cable (3) from the channels. 2. Remove the screws securing the USB board (4). 80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 91
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 92
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 59). 5. Remove the service cover (see Service cover on page 47). 82 Chapter 6 Removal and replacement procedures for Authorized - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 93
6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page 51). 8. Remove the WLAN module (see WLAN module on page 52). 9. Remove the optical drive (see Optical drive on page 55). 10. Remove the base enclosure (see Base enclosure on page 64). 11. - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 94
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 59). 5. Remove the service cover (see Service cover on page 47). 6. Remove the hard drive (see Hard drive on page 48). 7. Remove the memory modules (see Memory modules on page - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 95
from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the memory modules (see Memory modules on page 51 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 96
the Linux operating system for use only on computer models equipped with Leap Motion capability 736481-001 86 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 97
Description Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M) graphics subsystem with 2-GB of - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 98
from the computer. 4. Remove the battery (see Battery on page 46). 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 99
3. Lift the system board (1) , and then remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Heat sink Description For use only on computer models equipped with the Intel HM87 Express Chipset and an Nvidia N14P-GT (GeForce - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 100
from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 101
from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 102
For use in the United States 720245-001 Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly with 736685-251 92 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 103
use in the Netherlands 720244-B31 For use in the United States 720244-001 Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models equipped with a non-TouchScreen display assembly (includes keyboard cable and pointing stick cable): For use in - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 104
5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48 release the shield from the keyboard (2). 94 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 105
from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 106
, remove the 4 screws (2), and then remove the rear speakers (3). Reverse this procedure to install the rear speakers. 96 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 107
from the computer. 4. Remove the battery (see Battery on page 46), 5. Remove the display panel (see Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 108
For use only on HP ENVY TouchSmart m7 Notebook PC computer models For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models Display panel on page 59). 6. Remove the service cover (see Service cover on page 47). 98 Chapter 6 Removal and replacement procedures for Authorized - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 109
7. Remove the hard drive (see Hard drive on page 48). 8. Remove the RTC battery (see RTC battery (see RTC battery on page 63). 9. Remove the memory modules (see Memory modules on page 51). 10. Remove the WLAN module (see WLAN module on page 52). 11. Remove the optical drive (see Optical drive on - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 110
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 111
or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 112
installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 113
8 Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 114
43.9-cm (17.3-in), HD+ display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response 16 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 60% NTSC @ CIE 1931 U.S. 17.3-in 104 Chapter 8 Specifications - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 115
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 105 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 116
NOTE: This guide describes an Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP hardware-related drivers and software - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 117
software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 118
Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver maintenance events. Even if you did not manually create a restore point, you can choose to - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 119
through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager . See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You may - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 120
Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP hardware-related drivers and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 121
working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Restore and - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 122
, change the computer boot order. See Changing the computer boot order on page 112. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 123
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 124
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 125
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 126
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 127
spare part number 26 spare part numbers 46 battery release latch 17 battery, identifying 17 battery, spare part numbers 31 bezel spare part number 28 Drive removal 55 spare part numbers 26, 29, 55 boot order changing HP Recovery Manager 112 buttons left TouchPad 13 optical drive eject 16 power 10 - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 128
part number 28 HP Recovery Manager 110 correcting boot problems 112 starting 111 HP Recovery media creating 107 recovery 112 HP Recovery partition 111 keys action 11 esc 11 fn 11 Windows logo 11 L latch, battery release 17 Leap Motion 10 Leap Motion module removal 82 spare part number 21, 37, - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 129
5 optical drive 3 pointing device 4 ports 4 power requirements 5 processors 1 product name 1 serviceability 5 solid-state drive 3 wireless 4 product name 1 R recovery 108, 109 discs 107, 112 HP Recovery Manager 110 media 112 starting 111 supported discs 107 system 110 USB flash drive 112 using - HP ENVY 17-j003xx | HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP - Page 130
U USB 3.0 ports, identifying 14, 15 USB board removal 79 spare part numbers 24, 34, 36, 39, 79 V vents, identifying 14, 17 W webcam light, identifying 8 webcamera/microphone cable spare part number 32 webcamera/microphone module removal 75 spare part number 28, 75 webcamera/microphone module cable
HP ENVY 17 Notebook PC
HP ENVY TouchSmart m7 Notebook PC
HP ENVY TouchSmart 17 Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.