HP ENVY 17t-2100 HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an
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- HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 1
HP ENVY 17 (model numbers 2000 through 2099) Maintenance and Service Guide - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 2
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 4
iv Safety warning notice - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 5
...10 Front components ...11 Left-side components ...12 Right-side components ...14 Bottom components ...15 3 Illustrated parts catalog 16 Service tag ...17 Computer major components 18 Display assembly subcomponents 22 Plastics Kit ...23 Mass storage devices ...24 Miscellaneous parts ...25 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 6
Electrostatic discharge damage 31 Packaging and transporting guidelines 33 Component replacement procedures 35 Service tag ...35 Computer feet ...36 Battery ...37 Primary hard drive 38 RTC battery ...41 Memory module ...42 Secondary hard drive 44 WLAN module ...48 Keyboard ... - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 7
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications 87 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 88 7 Backup and recovery ...89 Recovery discs ...90 Performing a system recovery 91 Recovering using the dedicated partition (select models only 91 Recovering - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 8
viii - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 9
HD 6850 discrete graphics with 1024-MB of GDDR5 dedicated video memory (32 MB × 32 MB × 8 PCs); Supports BD and or HD-DVD playback with HD decode, and DX11 support and HDMI support 17.3-in, WVA, full high-definition (FHD), LED, AntiGlare, 3D (1920×1080, 6.5 mm) display, typical brightness: 400 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 10
computer models equipped with Quad Core processors 1066-MHZ bus speed on computer models equipped with Dual Core and Core Duo processors Supports the following configurations: ● 8192-MB total system memory (4096 × 2) ● 6144-MB total system memory (4096 × 1 + 2048 × 1) ● 4096-MB total system memory - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 11
● 160 GB: 160-GB SSD Fixed Customer-accessible Serial ATA 12.7-mm slot load Supports the following drives: ● Blu-ray ROM DVD±RW Super Multi Double-Layer Drive ● of wireless module: Two WLAN antennas built into display assembly Support for the following WLAN formats: ● Intel Centrino Advanced-N 6200 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 12
Digital High Capacity Memory Card ● xD-Picture Card ● 3-pin AC power ● Combination audio-in (mono microphone)/audio-out (stereo headphone) ● eSATA ● HDMI version 1.3c supporting up to 1080p, 1920×1080 at 60 Hz and 1920×1200 at 60 Hz in DVI mode ● Mini Display Port ● RJ-45 (Ethernet, includes link - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 13
Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive (primary and secondary) ● RTC battery ● WLAN module ● Memory modules (2) 5 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 14
2 External component identification Top components Display components Item (1) (2) (3) (4) Component WLAN antennas (2)* Internal microphones (2) Webcam light Webcam Description Send and receive wireless signals to communicate with wireless local area networks. Record sound. On: The webcam is in - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 15
and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Button Component Power button* Description ● When the computer is off, press the button to turn Security > Power Options, or refer to the HP Notebook Reference Guide. Top components 7 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 16
Keys Item (1) (2) (3) (4) (5) (6) (7) Component esc key fn key Windows logo key Action keys Windows applications key Integrated numeric keypad Optical drive eject key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 17
Lights Item (1) Component TouchPad off indicator (2) Caps lock light (3) Power light (4) Mute light (5) Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ● White: The computer is on. ● Blinking white: The - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 18
TouchPad Item (1) Component TouchPad off indicator (2) Left TouchPad button (3) Right TouchPad button (4) TouchPad zone Description Turns the TouchPad on and off. Quickly double-tap the TouchPad off indicator to turn the TouchPad on and off. Functions like the left button on an external - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 19
ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Produce sound. Front components 11 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 20
Left-side components Item (1) Component Vent (2) External monitor port (3) RJ-45 (network) jack (4) Mini DisplayPort (5) HDMI port (6) eSATA/USB port (7) SuperSpeed USB port Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 21
Item (8) (9) Component Audio-out (headphone) jack/Audio-in (microphone) jack Audio-out (headphone) jack Description Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 22
Right-side components Item (1) (2) Component USB ports (2) Digital Media Slot (3) Optical drive (4) Battery light (5) Power connector (6) Security cable slot Description Connect optional USB devices. ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital Memory Card ● Secure - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 23
Bottom components Item (1) (2) Component Subwoofer Battery bay (3) Vents (7) (4) Hard drive bay (5) Memory module compartment (6) Battery release latch Description Contains the subwoofer speaker. Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory. - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 24
3 Illustrated parts catalog 16 Chapter 3 Illustrated parts catalog - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 25
information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 26
Computer major components 18 Chapter 3 Illustrated parts catalog - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 27
Item (1) (2) (3) (4) (5) (6) (7) Description Spare part number Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wireless antenna cables and transceivers): 17.3-in, AG, FG, 3D 620775-001 17.3-in AG, FG, FHD 603774-001 17.3-in AG, FG, HD 603773-001 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 28
Item (8) (9a) (9b) (10) (11) (12) (13) (14) (15) (16) Description Spare part number System board (includes 1 GB of discrete graphics subsystem memory and replacement thermal material): For use only with computer models equipped with a 3D display assembly 630793-001 For use only with computer - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 29
Item (17) (18) (19) Description Solid-state drive: 300-GB solid-state drive 160-GB solid-state drive Hard Drive Hardware Kit (not illustrated, includes primary hard drive bracket and cable and secondary hard drive bracket and cable) RTC battery Memory modules (2, PC3, 10600, 1333-MHz) 4-GB 2-GB - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 30
Display assembly subcomponents Item (1) (2) (3) (4) (5) (6) (7) Description Spare part number Webcam/microphone module 603779-001 Bluetooth module 537921-001 Display Cable Kit (includes display panel cable, Bluetooth module cable, and webcam/microphone module cable): For use only with - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 31
Plastics Kit Item (1) (2) Description Plastics Kit, includes: Memory module compartment cover (includes 2 captive screws, secured by C-clips) Hard drive cover (includes 2 captive screws, secured by C-clips) Spare part number 603795-001 Plastics Kit 23 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 32
Mass storage devices Item (1) (2) (3) Description Optical drive: Blu-ray ROM DVD±RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Hard drive (does not include hard drive bracket or and hard drive cable): Primary hard drive Secondary hard drive 1-TB, 5400-rpm - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 33
Miscellaneous parts Description 120-W HP Smart AC adapter (PFC RC/V 3-wire) 3D glasses with extra nose pieces Protective cover for 3D glasses Power cord: For use in Australia For use in Brazil For use in Denmark For use in Europe, the Middle East, and Africa For use in India For use in Italy For use - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 34
Sequential part number listing Spare part number 409371-001 409371-011 409371-021 409371-031 409371-061 409371-081 409371-111 409371-202 490371-281 409371-AA1 409371-AD1 409371-D61 537921-001 572509-001 572510-001 593550-001 593562-001 598856-001 602745-001 603772-001 603773-001 603774-001 603775- - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 35
Spare part number 603781-001 603782-001 603788-001 603789-001 603790-001 603791-001 603791-031 603791-041 603791-051 603791-061 603791-071 603791-121 603791-131 603791-201 603791-251 603791-281 603791-291 603791-A41 603791-AD1 603791-B31 603791-BG1 603791-DH1 603795-001 603796-001 603797-001 603798- - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 36
Spare part number 609941-001 617348-001 620775-001 621046-001 621336-001 621337-001 621568-001 622778-001 622779-001 627731-001 630790-001 630791-001 630792-001 630793-001 631252-001 631253-001 631921-001 633252-001 633850-001 633853-001 634434-001 634694-001 634921-001 635501-001 638039-001 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 37
Spare part number 641672-001 642046-001 642047-001 642123-001 Description 320-GB, 7200-rpm hard drive (does not include hard drive brackets or hard drive cable) Power button board (includes cable) USB/Card Reader board (includes cable) Display Cable Kit for use only with computer models not - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 38
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 39
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 40
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 41
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 42
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 43
locks that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) Component Product name Serial number (s/n) Part - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 44
Item (4) (5) Component Model description Warranty period Description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. Computer feet The computer feet are adhesive-backed - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 45
Battery Description 9-cell, 93-Wh, 2.8-Ah, Li-ion battery 6-cell, 62-Wh, 2.8-Ah, Li-ion battery Spare part number 593550-001 593562-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 46
Primary hard drive NOTE: The hard drive spare part kit does not include a hard drive bracket or hard drive connector cable. The hard drive bracket and hard drive connector cable are included in the Hard Drive Hardware Kit, spare part number 603772-001. Description Spare part number Hard drive ( - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 47
Remove the primary hard drive: 1. Loosen the two captive Phillips screws that secure the hard drive cover to the computer. 2. Pivot the front edge of the hard drive cover upward. 3. Remove the hard drive cover. The hard drive cover is included in the Plastics Kit, spare part number 603795-001. 4. - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 48
5. Use the Mylar tabs to remove the primary hard drive from the computer. 6. If it is necessary to replace the primary hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the primary hard drive. 7. Lift the primary hard drive bracket straight up (2) and - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 49
RTC battery Description RTC battery Spare part number 602745-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 50
Memory module Description 4-GB (PC3, 10600, 1333-MHz) 2-GB (PC3, 10600, 1333-MHz) Spare part number 621568-001 598856-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 51
5. Remove the memory module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures 43 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 52
Secondary hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable. Description Spare part number Hard drive (does not include hard drive bracket or and hard drive cable): 1-TB, 5400-rpm 603788-001 750-GB, 7200-rpm 633252-001 640-GB, 7200- - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 53
Remove the secondary hard drive: 1. Disconnect the secondary hard drive cable from the system board, and then release the cable from the clips and routing channel built into the base enclosure. 2. Remove the four Phillips PM2.5×6.0 screws that secure the secondary hard drive to the computer. 3. Use - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 54
4. Remove the secondary hard drive (2) by sliding it up and away from the computer at an angle. 5. If it is necessary to replace the secondary hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the secondary hard drive. 6. Lift the secondary hard drive - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 55
7. If it is necessary to replace the secondary hard drive connector cable, disconnect the cable from the hard drive. The secondary hard drive bracket and secondary hard drive connector cable are included in the Hard Drive Hardware Kit, spare part number 603772-001. Reverse this procedure to - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 56
country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 57
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 58
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. Description For use in Belgium For use in Brazil For use in Denmark, Finland, and Sweden For use in France For use in French Canada For use in Germany For use in Italy For use in Japan For use in the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 59
Remove the keyboard: 1. Remove the three Phillips PM 2.5×5.0 screws (1) and the Phillips PM 2.5×7.0 (2) screw that secure the keyboard to the computer. 2. Lift the rear edge of the keyboard (1) until it rests at an angle. 3. Slide the keyboard (2) toward the display until the tabs on the front edge - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 60
5. Release the ZIF connector (3) to which the keyboard light cable is attached, and then disconnect the keyboard light cable (2) from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover Description Top cover (includes TouchPad and cable) Spare part - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 61
3. Remove the eight Phillips PM2.5×8.0 screws (2) that secure the top cover to the computer. 4. Remove the three Phillips PM2.5×5.0 screws (3) that secure the top cover to the computer in the battery bay. 5. Turn the computer display-side up, with the front toward you. 6. Open the computer as far as - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 62
11. Remove the top cover (2). Reverse this procedure to install the top cover. 54 Chapter 4 Removal and replacement procedures - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 63
Power button board Description Power button board (includes cable) Spare part number 642046-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 64
USB/Card Reader board Description USB/Card Reader board (includes cable) Spare part number 642047-001 Before removing the USB/Card Reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 65
4. Remove the USB/Card Reader board (4). Reverse this procedure to install the USB/Card Reader board. Optical drive NOTE: The optical drive spare part kit includes a optical drive bracket. Description Blu-ray ROM DVD±RW Super Multi Double-Layer Drive DVD±RW and CD-RW Super Multi Double-Layer Combo - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 66
Remove the optical drive: 1. Remove the three Phillips PM2.5×5.0 screws (1) that secure the optical drive to the computer. 2. Slide the optical drive (2) to the right to disconnect it from the system board. 3. Remove the optical drive (3) by lifting it straight up. Reverse this procedure to install - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 67
Power connector cable Description Power connector cable Spare part number 617348-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 68
System board Description For use only with computer models equipped with a 3D display assembly For use only with computer models equipped with a 2D display assembly Spare part number 630793-001 630792-001 Before removing the system board, follow these steps: 1. Shut down the computer. If you are - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 69
Remove the system board: 1. Disconnect the following cables from the system board: (1) Bluetooth module cable (2) Display panel cable (3) USB/Card Reader board cable (4) Speaker cable Component replacement procedures 61 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 70
2. Disconnect the subwoofer cable (1) and the power connector cable (2) from the system board. 3. Remove the two Phillips PM2.5×5.0 screws that secure the system board to the base enclosure. 4. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 71
5. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Component replacement procedures 63 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 72
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Description For use only with Intel Core i7, 45-W processors For use only with Intel Core i5, 35-W processors Spare part number 630791-001 630790-001 NOTE: To properly ventilate the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 73
is removed: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● Thermal pads are used on the graphics subsystem chip (3) and the heat sink section (4) that services it ● Thermal pads are used on the system board capacitors (5) and the heat sink section - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 74
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Intel Quad Core i7-2820QM 2.30-GHz (SC turbo up to 3.40-GHz) processor, 8-MB L3 cache, 1600-MHz FSB, 45W Intel Quad Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor, 6-MB L3 cache, 1600-MHz - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 75
2. Lift the processor (2) straight up, and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures 67 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 76
Speakers Description Speakers (include cable) Spare part number 603796-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 77
Subwoofer Description Subwoofer (includes cable) Spare part number 603800-001 Before removing the subwoofer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 78
3. Remove the subwoofer (4). NOTE: When removing the subwoofer, make note of the location of the isolators (5) that are installed in screw holes. Reverse this procedure to install the subwoofer. Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/ - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 79
the wireless antenna cables from the clips built into the base enclosure (5) and subwoofer (6). CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 80
7. If it is necessary to replace the display enclosure or any of the display assembly internal components: a. Remove the Mylar screw covers (1). The screw covers are included in the Display Screw Kit, spare part number 603776-001. b. Remove the two Phillips PM2.5×5.0 screws (2) that secure the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 81
f. Remove the display bezel/panel assembly (4). g. Set the display enclosure aside. The display enclosure is available using spare part numbers 603775-001 (for use only with computer models equipped with a 2D display assembly) and 621336-001 (for use only with computer models equipped with a 3D - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 82
The Bluetooth module is available using spare part number 537921-001. 10. If it is necessary to replace the display panel cable: a. Release the support strip (1) that secures the display panel cable to the display panel. b. Release the display panel cable from the clips (2) and routing channel built - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 83
c. Disconnect the display panel cable (3) from the display panel. d. Remove the display panel cable. The display panel cable is available using spare part numbers 642123-001 (for use only with computer models equipped with a 2D display assembly) and 621337-001 (for use only with computer models - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 84
e. Remove the hinges (3). The hinge covers are available using spare part number 604063-001. The hinges are available using spare part number 603778-001. 12. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless antenna cables from the clips and routing - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 85
e. Remove the wireless antenna cables and transceivers. The wireless antenna cables and transceivers are available in the Wireless Antenna Kit, spare part number 603780-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 77 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 86
5 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 87
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 88
in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 89
Web site that provides software for your computer: Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 90
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. 82 Chapter 5 Setup Utility (BIOS) - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 91
6 Specifications Computer specifications 416 275 31.7 38.7 3710 8.16 Dimensions Width Depth Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 92
416 275 31.7 38.7 3710 8.16 Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-inch, WVA, FHD, LED - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 93
17.3-inch, SVA, HD+, LED AntiGlare display specifications Dimensions Width Depth Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Metric U.S. 24.83 cm 9.78 in 38.77 cm 15.26 in 43.96 cm 17.31 in Up to 16.8 million, 45 to - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 94
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 86 Chapter 6 Specifications - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 95
Blu-ray ROM DVD±RW Super Multi Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD- - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 96
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 97
7 Backup and recovery Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 98
to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. 90 Chapter 7 Backup and recovery - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 99
the "F11 (HP Recovery)" message is displayed on the screen. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery discs 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 100
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the settings. Refer to Help and Support for more information. 92 Chapter 7 Backup and recovery - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 101
Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 102
8 Connector pin assignments Audio-in (microphone) Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 94 Chapter 8 Connector pin assignments - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 103
External monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor 95 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 104
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clockCEC No connect DDC clock DDC data Ground +5V power Hot - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 105
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground RJ-45 (network) 97 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 106
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 107
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 108
contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 109
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 110
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 111
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 103 - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 112
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 113
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 114
Index Symbols/Numerics 3D support, product description 2 A AC adapter, spare part number 25, 28 action port 95 network jack 97 RJ-45 jack 97 Universal Serial Bus (USB) port 97 connectors, service considerations 30 D Digital Media Slot 14 display assembly removal 70 spare part numbers 19, 26, - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 115
esc key 8 Ethernet, product description 3 external media cards, product description 4 external monitor port connector pinout 95 location 12 F fan/heat sink assembly removal 64 spare part numbers 20, 27, 28, 64 feet locations 36 removal 52 spare part number 36, 52 fn key 8 front components 11 G - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 116
removal 66 spare part numbers 20, 28, 66 product description 3D support 2 audio 3 chipset 1 display panel 1 Ethernet 3 external media 4 serial number 17, 35 service considerations cables 30 connectors 30 plastic parts 30 service tag 17, 35 serviceability, product description 5 solid-state drive - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 117
webcam/microphone module removal 73 spare part number 22, 26, 74 Windows applications key 8 Windows logo key 8 wireless antenna location 6 removal 76 spare part number 22, 26, 77 Wireless Antenna Kit, spare part number 22, 26, 77 wireless light 9 wireless, product description 3 WLAN module removal - HP ENVY 17t-2100 | HP ENVY 17 (model numbers 2000 through 2099) - Maintenance an - Page 118
HP ENVY 17 (model numbers 2000
through 2099)
Maintenance and Service Guide