HP ENVY 20-d117c Quick Setup Guide

HP ENVY 20-d117c Manual

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  • HP ENVY 20-d117c | Quick Setup Guide - Page 1
    12" (30cm)
  • HP ENVY 20-d117c | Quick Setup Guide - Page 2
    http://www.hp.com/go/contactHP http://welcome.hp.com/country/us/en/wwcontact_us.html
  • HP ENVY 20-d117c | Quick Setup Guide - Page 3
  • HP ENVY 20-d117c | Quick Setup Guide - Page 4
    common to most models. Some features may not be available on your computer. Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries
  • HP ENVY 20-d117c | Quick Setup Guide - Page 5
    and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on your computer. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and and software issues. then select
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    .hp.com/go/contactHP. HP Support Assistant - Maintains your computer performance and resolves problems faster by using automated updates, on-board diagnostics, and guided assistance. Select the HP Support Assistant app on the Start screen. Troubleshooting and Maintenance Guide Select the HP Support
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    sure to use ergonomically correct lifting procedures when moving the computer. To reduce the risk of serious injury read the Safety & Comfort Guide. The guide is located on the web at http://www.hp.com/ergo. 1. Place the computer so that all ventilation openings are unobstructed and cabling is not
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    to download. h. Follow the on-screen instructions to install each downloaded update. 4. Look in the computer box for additional printed details or updates. 5. Read the Regulatory, Safety and Environmental Notices included with your computer. Select the HP Support Assistant app on the Start screen
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    optimized for Beats Audio™ headphones and external audio systems (purchased separately). Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the keyboard. Your computer comes ready for you to experience music with Beats enabled. To disable
  • HP ENVY 20-d117c | Quick Setup Guide - Page 10
    HDMI port controls (select models only) The right side of your computer may contain an HDMI port and volume control buttons. Unless a device When a device is plugged into the HDMI port, the volume on the computer is muted. Pressing the +/- buttons on the side panel does not change the volume of the
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    signs of dust and debris, and clean it about once every three months. ● Visit www.hp.com/go/contactHP for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer cool. Keep these vents clean by using a small, battery-powered vacuum cleaner. (A battery-powered
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    replace the ball and ballcover ring. Cleaning the touch screen (AiO models only) Follow these steps to clean the touch screen: 1. Turn off the computer. From the Start screen, swipe from the lower-right corner of the screen to display the charms toolbar, and then select Settings. Select the Power
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    about peripheral-specific problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and possible solutions. For more information or for additional troubleshooting options, see Getting
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    down ● automatically. The computer might be in an exceedingly hot environment. Let it cool down. Ensure that computer air vents are not blocked and that the internal fan is running - see Cleaning procedures on page 7. (Your computer might not have an internal fan.) 10 Chapter 5 Troubleshooting
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    can be used. Cursor does not respond to mouse movement. Use the keyboard to save changes in all open programs, and then restart your computer: 1. Press the Alt+Tab keys simultaneously to navigate to an open program. 2. Press Ctrl+S simultaneously to save your changes in the selected program (Ctrl
  • HP ENVY 20-d117c | Quick Setup Guide - Page 16
    that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate it. 1. Unplug the receiver from a USB connector on the computer, and then reconnect it. Your computer model might have a connector dedicated to the receiver. Troubleshooting
  • HP ENVY 20-d117c | Quick Setup Guide - Page 17
    . 1. From the Start screen, type c, select Control Panel, and then select System and Security. 2. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. If you are using built-in monitor speakers, use the monitor front-panel Volume button to
  • HP ENVY 20-d117c | Quick Setup Guide - Page 18
    the product) or hardware driver to factory defaults. ● System Recovery (see Troubleshooting and Maintenance Guide on your computer. Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides). - Erase and reformat the hard disk drive, and then reinstall
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    if the new one does not solve your problem: 1. From the instructions. Microsoft System Restore If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually
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    and follow the on-screen instructions. 4. When you have finished reinstalling, restart the computer. Do not skip this last step. You must restart the computer after recovering software programs or Select the program you want to remove, and then select Uninstall. 16 Chapter 5 Troubleshooting
  • HP ENVY 20-d117c | Quick Setup Guide - Page 21
    From the Start screen, type h, and then select HP Support Assistant. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following: ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 3. For help online, go to
  • HP ENVY 20-d117c | Quick Setup Guide - Page 22
    and Technical Support guide. Before upgrading your hardware Any hardware upgrades that you intend to do should only be done after you have completely set up your new computer. Refer to the instructions in the beginning of this Guide for help with setting up. If you have any problems setting up
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  • HP ENVY 20-d117c | Quick Setup Guide - Page 24
    Disposing of electronic waste responsibly has been an HP priority for more than 20 years. If this computer is a replacement for an older computer you no longer need, go to www.hp.com/go/recycle to find out if HP can help you dispose of your old computer with minimum impact on the planet. While we
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12” (30cm)