HP ENVY Notebook - 17t-k100 HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E
HP ENVY Notebook - 17t-k100 Manual
View all HP ENVY Notebook - 17t-k100 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ENVY Notebook - 17t-k100 manual content summary:
- HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 1
HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP ENVY m7 Notebook PC Maintenance and Service Guide - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2014 Document Part Number: 749543-001 Product notice This guide describes features - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 4
iv Important Notice about Customer Self-Repair Parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 6
vi Safety warning notice - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 7
Miscellaneous parts ...27 Sequential part number listing ...28 4 Removal and replacement procedures preliminary requirements 36 Tools required ...36 Service considerations ...36 Plastic parts ...36 Cables and connectors ...37 Drive handling ...37 Grounding guidelines ...38 Electrostatic discharge - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 8
drive ...43 6 Removal and replacement procedures for Authorized Service Provider parts 45 Component replacement procedures 45 Base enclosure 79 Power button board ...81 7 Windows - Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 82 Starting Setup Utility (BIOS) ...82 Updating the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 9
Recovery media to recover 88 Changing the computer boot order 88 Removing the HP Recovery partition 88 9 Ubuntu Linux - Backing up, restoring, and recovering 90 Performing a system recovery ...90 Creating the restore DVDs 90 Creating a restore image on a USB - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 10
x - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 11
3.1 GHz), processor (1600 MHz/4 MB L3, 15 W) for use with HP ENVY 15 and 17 Notebook PC models available for Windows 8.1 ● Intel Dual Core i5-4210U (1.7 GHz Brightview (1600x900) display, (wedge 6.0mm) SVA, Color Gamut 60%, supports LVDS, 200 nits non-touch only 15.6" HD WLED BrightView (1366x768) - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 12
Optical drives Fixed Serial ATA 9.5-mm tray load Supports the following optical drives: ● DVD+/-RW Double-Layer SuperMulti ● Blu-ray Disc ROM DVD±R/RW with SuperMulti for use with HP ENVY 17 and 15 Notebook PC Support Zero-Power ODD Support M-disc External optical drives External USB Serial ATA - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 13
Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter non-Vpro version for use with HP ENVY 17 Notebook PC models only External memory card Internal card Ports Push-push insertion/removal Supports memory cards such as Secure Digital SD/SDHC/SDXC. ● One half-size mini-card slot for WLAN ● One - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 14
Keyboard/pointing devices Power requirements Operating system Serviceability In Box Description Full-size keyboard with (select models only) HP Control Zone Trackpad Taps enabled as default Multitouch gestures enabled Support Windows Modern Trackpad Gestures Supports the following HP AC adapters: ● - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 15
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 16
microphone) jack USB 3.0 port Optical drive Security cable slot NOTE: On HP ENVY 17 Notebook PC models, the security cable slot is located on the left side : Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Connects an - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 17
matches your computer. Component (1) (2) (3) (4) (5) (6) (7) Power connector Description Connects an AC adapter. AC adapter light Security cable slot NOTE: On HP ENVY 15 Notebook PC models , the security cable slot is located on the right side. RJ-45 (network) jack/status lights Vents (2) HDMI - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 18
Component (8) (9) USB 3.0 port Memory card reader Description Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label-side up, with - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 19
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display 9 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 20
allows you to perform additional gestures. Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Textured area - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 21
Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 22
Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader (select models only) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 23
Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 24
the battery in the battery bay. Holds the battery. Releases the battery. Vents (6) NOTE: The number of vents vary by computer model. HP Triple Bass Reflex Subwoofer Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 25
may need when you troubleshoot system problems or travel internationally with the service door. ● Service label-Provides important information to identify your computer. When contacting support, the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 26
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 27
on the display components, see Display assembly subcomponents on page 23. (2) Top cover: includes the TouchPad and keyboard. Top cover for HP ENVY 15 Notebook PC computer models: For use only on HP ENVY 15 Notebook PC computer models in the United States 763577-001 Computer major components 17 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 28
computer models in the United Kingdom with backlit keyboard. 763578-031 For use only on HP ENVY 15 Notebook PC computer models in Germany with backlit keyboard 763578-041 For use only on HP ENVY 15 Notebook PC computer models in France with TouchPad and 763578-051 backlit keyboard. For use only - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 29
regions with backlit 763578-DH1 keyboard For use only on HP ENVY 15 Notebook PC computer models in Czech and Slovakia with backlit keyboard 763578-FL1 For use only on HP ENVY 17 Notebook PC computer models: For use only on HP ENVY 17 Notebook PC computer models in the United States with keyboard - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 30
(3) Power button board (includes cable) For HP ENVY 15 Notebook PC computer models 762496-001 For HP ENVY 17 Notebook PC computer models 763708-001 (4) TouchPad board For HP ENVY 15 Notebook PC computer models 763790-001 For HP ENVY 17 Notebook PC computer models 763712-001 (5) WLAN - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 31
right front speakers and cables) For HP ENVY 17 Notebook PC computer models 763717-001 For HP ENVY 15 Notebook PC computer models 762502-001 (17) Subwoofer (select models only) For HP ENVY 17 Notebook PC computer models 763716-001 For HP ENVY 15 Notebook PC computer models 763788-001 (18 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 32
Spare part number 500 GB, 5400-RPM for use with HP ENVY 15 Notebook PC computer models 778188-005 Hard Drive Hardware Kit (not illustrated) For use with HP ENVY 15 Notebook PC computer models 762504-001 For use with HP ENVY 17 Notebook PC computer models 763705-001 (19) 4-cell, 41 WHr, 2.8A - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 33
with non-Touchscreen models For use with Touchscreen models (2) Display brackets For HP ENVY 15 Notebook PC computer models: For use with non-Touchscreen models For use with Touchscreen models For HP ENVY 17 Notebook PC computer models: For use with non-Touchscreen models Spare part number - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 34
PC computer touch screen models (includes left and right wireless antenna cables and transceivers) 763692-001 WLAN Antenna Kit for use with HP ENVY 15 Notebook PC computer non-touch models (includes left and right wireless antenna cables and transceivers) 762518-001 WLAN Antenna Kit for use with - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 35
Item Component For use with touchscreen computer models For HP ENVY 17 Notebook PC computer models For use with non-touchscreen computer models For use with touchscreen computer models Spare part number 763105-001 763706-001 765356-001 Display assembly subcomponents 25 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 36
hybrid 732001-005 500 GB, 5400-RPM for use with HP ENVY 15 Notebook PC computer models 778188-005 Hard Drive Hardware Kit (not illustrated) For use with HP ENVY 15 Notebook PC computer models 762504-001 For use with HP ENVY 17 Notebook PC computer models 763705-001 (3) 256 GB mSATA solid - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 37
South Africa 755530-AR1 Screw Kit for HP ENVY 17 Notebook PC computer models 763715-001 Screw Kit for HP ENVY 15 Notebook PC computer models 763583-001 Rubber Kit for HP ENVY 17 Notebook PC computer models 763714-001 Rubber Kit for HP ENVY 15 Notebook PC computer models 763104-001 Finger - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 38
3160 802.11 ac 1x1 WiFi + BT 4.0 combo √ √ adapter (For use only with HP ENVY 17 Computer models or HP ENVY 15 Computer models) 65-W HP Smart AC adapter (non-PFC, EM, 3-wire, 4.5-mm) for use with HP √ ENVY 15 Notebook PC computer models only Hard drive 1-TB, 5400-RPM √ √ Hard drive 750 GB - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 39
models) Power Button board with cable for HP ENVY 15 Notebook PC computer √ models Speakers (2) for HP ENVY 15 Notebook PC computer models √ Hardware kit for HP ENVY 15 Notebook PC computer models √ Power Connector for use with HP ENVY 15 Notebook PC computer models √ 762518-001 WLAN dual - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 40
763578-B31 Description Regulatory Model Numbers TPN-Q141 TPN-Q140 Top cover for use only on HP ENVY 15 Computer models in the United √ States with backlit keyboard Top cover for use only on HP ENVY 15 Computer models in the United √ Kingdom with backlit keyboard Top cover for use only on - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 41
bezel for Windows 8.1 Screw kit for use only on HP ENVY 15 Notebook PC computer models √ Display cable Full HD cable for Touchscreen models for HP ENVY 15 √ Notebook PC computer models WLAN Antenna Kit for use with HP ENVY 17 Notebook PC computer non- √ touch models (includes left and right - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 42
for use on HP ENVY 17 Notebook PC computer √ models Rubber kit for use on HP ENVY 17 Notebook PC computer models √ Screw kit for use on HP ENVY 17 Notebook PC computer models √ Subwoofer for use on HP ENVY 17 Notebook PC computer models √ Speakers for use on HP ENVY 17 Notebook PC computer - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 43
with cable) for use on HP ENVY 15 Notebook PC computer √ models Base enclosure caps for use on HP ENVY 15 Notebook PC computer √ models Subwoofer for use on HP ENVY 15 Notebook PC computer models √ Fingerprint Reader board for use on HP ENVY 15 Notebook PC computer √ models TouchPad board - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 44
50-GHz (SC turbo up to 3.50- √ GHz) processor (1600-MHz, 6.0- MB L3 cache, 47 W) UMA memory , and the Windows 8 Standard operating system for HP ENVY 17 Notebook PC computer models System board Intel Quad Core i7-4710HQ 2.50-GHz (SC turbo up to 3.50- √ GHz) processor (1600-MHz, 6.0- MB L3 cache, 47 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 45
Spare part number 786430-501 784331-001 784331-501 784331-601 Description Regulatory Model Numbers Intel Dual Core i7-4510U (2.0 GHz, SC turbo up to 3.1 GHz), processor (1600 MHz/4 MB L3, 15 W) discrete memory, and the Windows Standard operating system Intel Core i7-4510U (2.0 GHz, SC turbo up to - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 46
need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 47
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE." Service considerations 37 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 48
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 49
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 50
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 51
information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Bottom on page 14 for - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 52
Battery Description 4-cell, 41 WHr 2.8AH Li-ion battery 4-cell, 48 WHr 2.3AH Li-ion battery Spare part number 756743-001 756745-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 53
the system board and not part of the customer replacement procedure of the optical drive. Description Spare part number For use on HP ENVY 15 Notebook PC computer models equipped with a touch or a non-TouchScreen display assembly: DVD Disc with R/W Double-Layer SuperMulti drive 763579-001 Blu - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 54
3. Remove the optical drive from the computer. 4. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you. 5. Remove the two Phillips screws (1) that secure the optical drive bracket to the optical drive. 6. Remove the optical drive bracket - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 55
for Authorized Service Provider parts NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. CAUTION: Components - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 56
base enclosure. The top cover spare parts are listed below. The HP Envy 17 Notebook PC computer models have the TouchPad spared with the top cover. Top cover for HP ENVY 15 Notebook PC computer models For use only on HP ENVY 15 Notebook PC computer models in the United States 763577-001 For use - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 57
regions with backlit keyboard 763578-DH1 For use only on HP ENVY 15 Notebook PC computer models in Czech and Slovakia with backlit 763578-FL1 keyboard For use only on HP ENVY 17 Notebook PC computer models For use only on HP ENVY 17 Notebook PC computer models in the United States with keyboard - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 58
keyboard Top Cover for use only on HP ENVY 17 Notebook PC computer models in Czech and Slovakia with backlit keyboard For use only on HP ENVY 17 Notebook PC computer models for use in the lift the end caps (3). 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 59
2. Remove eleven Phillips screws (1). 3. Remove eight Phillips screws (1) around the battery area, two broadhead screws (2) in the optical drive bay and one screw (3) near the display hinge. NOTE: Some models may have three screws in the optical drive bay (2). Component replacement procedures 49 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 60
models only) ● Backlit keyboard cable (5) (select models only) 6. Lift the topcover (6) to remove it from the computer. 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 61
HD cable for Touchscreen models Panel Bracket (included with the Display Brackets on select models) Display bezel (includes 2 rubber screw covers) For HP ENVY 15 Notebook PC computer models Spare part number 763693-001 763694-001 774553-001 763569-001 763573-001 762520-001 763105-001 763706-001 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 62
Component For HP ENVY 17 Notebook PC computer models 17.3-in, WLED. HD, BrightView display panel 17.3-in, antiglare, HD, WLED for Touchscreen computer connector (2) on the left side base of the display panel. 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 63
3. On the right side, disconnect the WLAN cable (3) and carefully remove the cable from the retaining tabs (4). 4. Remove the power connector cover by removing the Phillips screw (1) and lifting the cover (2). NOTE: The power connector cover has two screws, however, the screw on the left is removed - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 64
5. Remove the seven Phillips screws (1) on the left and right side base of the display panel and lift the panel up (2). NOTE: Support the display panel as you are removing the screws. 6. Open the panel cover (1), swivel the display panel hinges (2) on both sides and then tilt up - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 65
7. Loosen the edges of the back cover (1), (2), and (3) from all four sides of the display bezel and lift the display panel (4). NOTE: Use a sharp probe to pop the covers out to avoid scratching the bezel. 8. If you need to remove the panel, the display cable or the webcamera, follow these - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 66
the cable from the webcamera/microphone (1) and from the routing channel built into the back cover. Carefully release the cable from the channel guides, the guides in the display hinge, and remove the display panel cable (2). Lift the cable (3) to remove it. 56 Chapter 6 Removal and replacement - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 67
11. On select models, removing the cable also requires disengaging it from the channels in the hinges and disconnecting from the display panel. To disconnect the cable from the display panel, carefully remove the foil tape at the bottom of the display panel and then carefully lift the display cable - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 68
antenna from the retaining channels (2), and lift the antenna (3). Reverse this procedure to install the display panel. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 69
HP ENVY 17 Notebook PC computer models or HP ENVY 15 Notebook PC computer models Qualcomm Atheros AR9485 802.11 bgn 1x1 Wi-Fi adapter for use only with HP ENVY 17 Notebook PC computer models or HP ENVY 15 Notebook functionality, and then contact technical support. Before removing the WLAN module, - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 70
module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 71
is only required on select models. TouchPad button board (includes cable) for use with HP ENVY 15 Notebook PC computer models TouchPad button board (includes cable) for use with HP ENVY 17 Notebook PC computer models Spare part number 763790-001 763712-001 Before removing the TouchPad button - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 72
select models only) Description Battery board for HP ENVY 17 Notebook PC Spare part number 763710-001 The battery board is for select HP ENVY 17 Notebook PC computer models. Before removing the battery steps: 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 73
remove it. Reverse this procedure to install the optical drive connector board. Subwoofer Description Subwoofer for HP ENVY 17 Notebook PC computer models Subwoofer for HP ENVY 15 Notebook PC computer models Spare part number 763716-001 763788-001 Before removing the subwoofer, follow these steps - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 74
sides of the connector. Do not pull from the cables. Reverse this procedure to install the subwoofer. 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 75
USB board Description USB board for use with HP ENVY 17 Notebook PC computer models USB board for use with HP ENVY 15 Notebook PC computer models Spare part number 763709-001 763786-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 76
for use with HP ENVY 15 Notebook PC computer models Hard Drive Hardware Kit for use with HP ENVY 15 Notebook PC computer models Hard Drive Hardware Kit for use with HP ENVY 17 Notebook PC computer models (3). 66 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 77
the hard drive. System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use with HP ENVY 17 Computer models: Intel Dual Core i7-4510U 850M 4 GB (2.0-GHz, SC turbo up to 3.1-GHz), processor (1600MHz/ 763727-501 4 MB L3, 15W - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 78
MB 773128-601 L3 cache, 47 W) UMA memory, and the Windows 8 Professional operating system For use with HP ENVY 15 Computer models: Intel Core i5-4210U 850M (1.7 GHz, SC turbo up to 2.7 GHz), 1600 MHz/3 MB 68 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 79
● Speaker cable (4) 2. Disconnect the following cables if you have not already done so: ● Subwoofer cable (1) ● Optical drive cable (2) ● Hard drive cable (3) ● USB connector cable (4) Component replacement procedures 69 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 80
angle. 6. Turn the system board over and remove the solid sate drive before replacing the system board. 70 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 81
Reverse this procedure to install the system board. Solid State Drive Description 256 GB mSATA solid-state drive MLC (not pictured) available on select models 256 GB mSATA solid-state drive TLC (not pictured) Spare part number 766593-001 766594-001 Before removing the speakers, follow these steps: - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 82
front speakers and cables) for HP ENVY 17 Notebook PC computer models Speaker Kit (includes left and right front speakers and cables) for HP ENVY 15 Notebook PC computer models Spare part number to the computer. 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 83
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 42), 5. Remove the optical drive (see Optical drive on page 43). 6. Remove the top cover from the base - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 84
memory module. 3. Slide the memory module forward (2) to remove it. Reverse this procedure to install a memory module. 74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 85
RTC battery Description RTC battery Spare part number 697917-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 86
reader board for use only on select HP ENVY 15 Computer Notebooks models Fingerprint reader board for use only on select HP ENVY 17 Computer Notebooks models Spare part number 763789-001 reader board and cable. 76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 87
Power connector cable Description For use only on computer models equipped with a graphics subsystem with discrete memory For use only on computer models equipped with a graphics subsystem with UMA memory Spare part number 720240-001 720241-001 Before removing the power connector, follow these - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 88
to the unit (2) and (3). 3. Lift the fan (4) to remove it. Reverse this procedure to install the fan. 78 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 89
47 W For use only on computer models with discrete memory 19 W For use only on computer models with discrete memory 35 W For use with HP ENVY 17 Notebook PC computer models: For use only on computer models with UMA memory 19 W For use only on computer models with UMA memory 47 W For use - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 90
NOTE: There is thermal paste between the heat sink and the processor. Reverse this procedure to install the heat sink. 80 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 91
Power button board Description Power button board (includes cable) For HP ENVY 15 Notebook PC computer models Power button board (includes cable) For HP ENVY 17 Notebook PC computer models Spare part number 762496-001 763708-001 Before removing the Power button board, follow these steps: 1. Shut - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 92
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 93
any device, cable, or cord. 1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 94
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP for earlier and later versions 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 95
and create backups of personal information. For more information and steps, see Windows Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 96
and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 97
, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 98
. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 99
1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue. Restore and recovery 89 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 100
installed at the factory must be manually reinstalled. Personal files must be restored from a backup. NOTE: HP recommends that you create the image of the window, and then click Back Up Now. 4. Follow the on-screen instructions. Creating a restore image on a USB device NOTE: Be sure AC power is - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 101
arrow keys, select Recovery, and then press enter. 6. Follow the on-screen instructions. NOTE: If you are unable to boot (start up) your computer with files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 102
and password into the account sign-in boxes and follow the on-screen instructions to complete the sign-in process. To restore backup files: 1. up to cloud storage services provided by various companies. For a small fee, they will keep your backup for you. A cloud service is recommended since it - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 103
for HP Envy 17 Notebook PC Width for HP Envy 15 Notebook PC 41.95 cm 38.45 cm 16.5 in 15.9 in Depth for HP Envy 17 Notebook PC Depth for HP Envy 15 Notebook PC 27.9 cm 26.09 cm 10.7 in 10.3 in Height (front to back) for HP Envy 17 Notebook PC Height (front to back) for HP Envy 15 Notebook PC - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 104
43.9-cm (17.3-in), HD+ display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time Brightness Viewing angle Backlight Luminance uniformity @ 13 points Lifetime (1/2 luminance) Color coordinate (white) Color tolerance (White) Color tolerance - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 105
39.6-cm (15.6-in) display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time Brightness Viewing angle Backlight Luminance uniformity @ 13 points Lifetime (1/2 luminance) Color coordinate (white) Color tolerance (White) Color tolerance (W, - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 106
. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. DVD±RW SuperMulti Double-Layer Combination Drive specifications Applicable disc Read Write Random access time DVD CD Cache - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 107
11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 108
Country/region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 109
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 110
, 26, 34 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Combo Drive spare part numbers 22, 26 Bluetooth label 15 boot order changing HP Recovery Manager 88 bottom 15 buttons left TouchPad 10 power 12 right TouchPad 10 C cable spare part numbers 29, 31 caps lock light, identifying 11 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 111
HP PC Hardware Diagnostics (UEFI) downloading 84 using 83 HP Recovery Manager 87 correcting boot problems 88 starting 87 HP Recovery media creating 85 recovery 88 HP Certificate of Authenticity 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latch, battery release - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 112
power requirements 4 processors 1 product name 1 serviceability 4 solid-state drive 2 wireless 3 product name 1 product name and number, computer 15 R recovery 87 discs 86, 88 HP Recovery Manager 87 media 88 supported discs 86 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 - HP ENVY Notebook - 17t-k100 | HP ENVY 17 Notebook PC HP ENVY 15 Notebook PC HP E - Page 113
touchpad board spare part numbers 32, 33 TouchPad button board removal 61 spare part number 61 TouchPad module spare part numbers 20 TouchPad zone, identifying 10 traveling with the computer 15 U USB 3.0 charging (powered) port, identifying 7 USB 3.0 ports, identifying 6, 8 USB board removal 65
HP ENVY 17 Notebook PC
HP ENVY 15 Notebook PC
HP ENVY m7 Notebook PC
Maintenance and Service Guide