HP ENVY Notebook - 17t-k100 User Guide

HP ENVY Notebook - 17t-k100 Manual

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  • HP ENVY Notebook - 17t-k100 | User Guide - Page 1
    User Guide
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    for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select models only) WARNING! Select computer models are configured with an Intel® Bay Trail-M processor and a Windows® operating system. Do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your
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    vi Processor configuration setting (select models only)
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    the wireless button 19 Using operating system controls 19 Sharing data and drives and accessing software 20 Using a WLAN ...20 Using an Internet service provider 20 Setting up a WLAN 21 Configuring a wireless router 21 Protecting your WLAN 21 Connecting to a WLAN 22 Using Bluetooth wireless
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    4 Enjoying entertainment features ...24 Multimedia features ...24 Using the webcam ...26 Using audio ...26 Connecting speakers ...26 Connecting headphones and microphones 26 Using Beats Audio ...27 Accessing Beats Audio Control Panel 27 Enabling and disabling Beats Audio 27 Testing your audio
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    power ...50 Initiating Sleep and Hibernation ...50 Manually initiating and exiting Sleep 51 Manually initiating and exiting Hibernation (select models only 51 battery 55 Running on external AC power ...55 Troubleshooting power problems 55 HP CoolSense ...56 Refreshing your software content with
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    Cleaning the display (All-in-Ones or Notebooks 61 Cleaning the sides or cover 62 Cleaning the TouchPad, keyboard, or mouse 62 Traveling with or shipping your computer 62 8 Securing your computer and information ...64 Using passwords ...64 Setting Windows passwords 65 Setting Setup Utility (BIOS
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    Removing the HP Recovery partition (select models only 75 11 Specifications ...76 Input power ...76 Operating environment ...77 12 Electrostatic Discharge ...78 Index ...79 xi
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    xii
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    the Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend
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    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting video devices by using an HDMI cable on page 28. ● You know that you can listen to music on the
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    and locate this guide. To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access
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    , please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
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    Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions . To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE:
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    , reads an optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen
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    Left side NOTE: Refer to the illustration in this section that most closely matches your computer. Component (1) Power connector (2) AC adapter light (3) RJ-45 (network) jack/status lights (4) Vents (2) (5) HDMI port (6) USB 3.0 charging (powered) port (7) USB 3.0 port (8) Memory
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    Component Description Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: Press in on the card it until it pops out. Component (1) Power connector (2) AC adapter light (3)
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    Component (8) USB 3.0 port (9) Memory card reader Description NOTE: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is off. Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Reads
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 12 Chapter 2 Getting to know your computer
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    the TouchPad and gestures on page 30. Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 37. Functions like the left button on an external mouse. Functions like the right
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in
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    Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key the
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    Bottom NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Battery lock (2) Battery bay (3) Battery release latch (4) Vents (6) (5) HP Triple Bass Reflex Subwoofer Description Locks the battery in the battery bay. Holds the battery.
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    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: bay, or under the service door. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked
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    links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type control
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    and then click Add. 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. From the Windows desktop, right network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to
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    the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check
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    more information, from the Start screen, type help, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete
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    Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin,
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or
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    , go to the Help and Support web page (see More HP resources on page 3). Follow the web page instructions to select your computer model. Select and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device
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    To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 26 Chapter
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    the headphone jack. Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ From Start screen, type control panel, select Control Panel, computer, using the correct cable. Check the device manufacturer's instructions. Using video 27
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    -definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the . Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV
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    the upper-right or lower-right corner of the Start screen to display the charms, click Devices, click Project, and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen
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    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. 30 Chapter 5 Navigating the screen
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using the TouchPad and gestures 31
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 32 Chapter 5 Navigating the screen
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. Using the
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    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. 34 Chapter 5
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Place two separated fingers on the TouchPad zone. Move both fingers in an arching motion while maintaining uniform separation. A clockwise arching motion initiates a right rotation and a counter-clockwise motion
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    Close an app ● Place 3 fingers on the center of the TouchPad zone and swipe your fingers all the way down to the bottom of the TouchPad until the app is closed. 36 Chapter 5 Navigating the screen
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Display and select a charm With the charms, you can search, share, start apps, access devices, or change settings. 1. With your finger, swipe from the right side of the TouchPad. 2. Scroll up or
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    2. Scroll up or down to switch between the charms, and then select the charm you want to open. 38 Chapter 5 Navigating the screen
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    Reveal and select open apps 1. With your finger, press down in the middle of the left control zone to display the open apps. 2. Swipe up or down to scroll between the open apps, and then select the app you want to open. Using the TouchPad and gestures 39
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    Display the Customize icon The top-edge swipe allows you to display the Customize icon at the bottom of the Start screen. Customize allows you to move, resize, pin and unpin apps. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the
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    Switch between open apps The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Using the TouchPad and gestures 41
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Using touch screen gestures (select models only) 43
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    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. 44 Chapter 5 Navigating the
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    Rotating Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 3 o'clock
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    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
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    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is open, the top-edge gesture varies depending on the app. ● Gently swipe your finger from the top edge or the bottom edge to reveal the
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    Hardware Diagnostics (UEFI) on page 69 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. After to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    press the second key of the combination. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. For more details about the integrated numeric
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 51. ● Hibernation
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    your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password
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    Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To reveal the percentage of remaining battery charge and the current power plan, on the Windows desktop,
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    no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery
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    short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 54 Chapter 6 Managing power
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    Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions changes appearance. Troubleshooting power problems Test the AC
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    the AC adapter is not functioning and should be replaced. Contact support for information about obtaining a replacement AC power adapter. HP CoolSense immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then
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    ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period Although you can turn off
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    NOTE: Due to hardware limitations, some applications can be run in only one of the two modes. For more information, see your Hybrid Graphics software Help. Using AMD Dual Graphics (select models only) The AMD Dual Graphics feature allows the AMD accelerated processing unit (APU) and the discrete AMD
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    of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and you can
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    Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to Defragment and optimize your drives. 3. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software Help.
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    recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning
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    Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris
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    ◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock,
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password , from the Start screen, type support, and then select the HP Support Assistant app. 64 Chapter 8 Securing your computer
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    the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader Integrated fingerprint readers are available on select computer models. In
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    . Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any application that requires a user name and password. ● Set up protected
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    be regularly updated to correct security problems and improve software performance. For more Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP the latest versions, go to http://www.hp.com/support. At this location, you can also register to
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    Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page
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    in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently
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    disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click Download Drivers. 3. In
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    system restore points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media
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    the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use an external optical drive, it Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled
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    the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back
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    f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original
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    11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    zoom TouchPad gesture 33, 44 A AC adapter 9, 10 AC adapter, testing 55 action keys backlight keyboard 48 decrease screen brightness 48 Help and Support 48 identifying 16 increase screen brightness 48 next track or section 48 play, pause, resume 48 previous track or section 48 switch screen image 48
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    HP Recovery Manager correcting boot problems 75 starting 75 HP Certificate of Authenticity 18 regulatory 18 serial number 18 service 18 wireless certification 18 WLAN 18 LAN, connecting 23 Recovery Manager 74 media 75 options 73 starting 75 supported discs 72 system 74 USB flash drive 75 using HP
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    serial number 18 serial number, computer 18 service labels locating 18 setting password protection on wakeup 51 67 speakers connecting 26 identifying 15, 24 storing a battery 54 subwoofer, identifying 17 supported discs recovery 72 system recovery 74 system restore point creating 72 T temperature 54
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