HP ENVY Sleekbook 4-1110us HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U
HP ENVY Sleekbook 4-1110us Manual
View all HP ENVY Sleekbook 4-1110us manuals
Add to My Manuals
Save this manual to your list of manuals |
HP ENVY Sleekbook 4-1110us manual content summary:
- HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 1
HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY TouchSmart 4 Sleekbook HP ENVY TouchSmart 4 Ultrabook Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 2
the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 4
iv Safety warning notice - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 5
...5 Display ...5 Button, speakers, and subwoofer ...6 Keys - Windows 8 models ...8 Keys - Ubuntu Linux models ...9 Lights ...10 TouchPad ...11 Left side ...12 Right side ...14 Bottom ...15 3 Illustrated parts catalog ...17 Service tag and PCID label ...17 Service tag ...17 PCID label ...17 Computer - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 6
procedures 39 Display panel ...39 Base enclosure ...42 Battery ...43 Hard drive ...46 RTC battery ...49 Memory module ...50 WLAN module ...52 TouchPad and hinge covers 77 5 Setup Utility (BIOS) and System Diagnostics 79 Windows 8 - Computer Setup (BIOS) and Advanced System Diagnostics 79 Using - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 7
...85 Computer specifications ...85 14.0-inch display specifications ...86 7 Backing up, restoring, and recovering ...87 Windows 8 - Backing up, restoring, and recovering 87 Creating recovery media and backups 87 Creating HP Recovery media 88 Restore and recovery ...89 Using Windows Refresh for - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 8
viii - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 9
Panel Memory Description HP ENVY4 Sleekbook PC HP ENVY 4 Ultrabook PC HP ENVY TouchSmart 4 Sleekbook PC HP ENVY TouchSmart 4 Ultrabook PC Intel® Core dedicated video memory (128Mx16). Supports BD and or HD-DVD playback with HD decode, DX11 support, and HDMI support 14.0" high-definition (HD) light - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 10
) SATA 12.7 mm tray load Supports the following external optical drives: ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive ● DVD±RW Super Multi Double-Layer Combo Drive Dual array digital microphones Two integrated stereo speakers and subwoofer HP TrueVision high-definition webcam (fixed, no - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 11
with Imaging sensor Support Windows 8 Modern Trackpad Gestures Supports the following HP AC adapters: ● 65-W (non-smart) PFC RC V EM 3-wire HP AC adapter Supports the following batteries: ● 4-cell, 52WHr 3.55 AH Li-ion battery Preinstalled: ● Windows 8 Standard (64-bit) ● Windows 8 Professional (64 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 12
4 Chapter 1 Product description - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 13
2 External component identification Display Component (1) Internal display switch (2) WLAN antennas (2)* (3) Internal microphones (2) (4) Webcam light Description Turns off the display and initiates Sleep/Suspend if the display is closed while the power is on. NOTE: The internal display - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 14
Component Description (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam in Windows 8, from the Start screen, type c, and then select CyberLink YouCam. For details about using your - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 15
Component (1) Power button (2) Speakers (2) (3) HP Triple Bass Reflex Subwoofer Description ● When the to resume quickly from inactivity. For more information, see the User Guide. To learn more about your power settings: In Windows 8: ● From the Start screen, type power, select Settings, - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 16
when pressed in combination with the b key or the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows logo key again will return you to the previous screen. Execute frequently used system functions. NOTE: On select models, the f5 action key - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 17
Keys - Ubuntu Linux models Component (1) esc key (2) fn key (3) Operating system logo key (4) Action keys (5) Operating system applications key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 18
Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) TouchPad light 10 Chapter 2 External component identification Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep/Suspend state, which is an energy-saving mode. - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 19
TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 20
optional USB 3.0 devices and provide enhanced USB power performance. NOTE: For details about different types of USB ports, see the User Guide. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 21
light (7) Power light Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see the User Guide. ● White: The computer is on. ● Blinking white: The computer is in the Sleep - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 22
you to use a powered port. NOTE: For details about different types of USB ports, see the User Guide. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 23
Bottom Component Vents (2) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 15 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 24
16 Chapter 2 External component identification - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 25
the computer serial number and model description provided on the service tag, which is located on the bottom of the drivers, and support for the computer. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 26
Windows 8 models Non-Windows 8 models 18 Chapter 3 Illustrated parts catalog - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 27
Computer major components Item (1) Component Display panel In black finish for use with touch models only Spare part number 699378-001 716398-001 Computer major components 19 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 28
includes cable) (4) Keyboard (includes keyboard cable): In black finish for use with Windows 8 For use in the United States For use in the United Kingdom and use in Slovenia For use in India For use in the Czech Republic Backlit keyboard in black finish for use with Windows 8 For use in the - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 29
use in Denmark, Finland, Norway in black/silver finish for use with Windows 8 For use in the United States For use in the United Kingdom For use in Slovenia For use in India For use in the Czech Republic Backlit keyboard In black/silver finish for use with Windows 8 For use in the United States - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 30
(includes bracket) 686577-001 Power connector cable bracket 686577-001 RTC battery 686922-001 System board For non-touch models: System board for with computer models equipped with an Intel 1.9 GHz processor and Windows 8 Pro (includes processor and replacement thermal material). 713810-601 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 31
708964-501 708965-501 712356-501 716308-501 System board for use only with computer models equipped with an Intel 1.5 GHz processor and Windows 8 Pro (includes processor and replacement thermal material) 702922-601 708964-601 708965-601 712356-601 716308-601 System board for use only with - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 32
14) (15) (16) (17) (18) (19) Component Spare part number System board for use only with computer models equipped with an Intel 1.4GHz processor 686088-002 and Windows 691641-001 USB/Audio board 686584-001 Battery: 4-cell, 52 WHr 3.55AH Li-ion battery 681949-001 Security lock 686577-001 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 33
Mass storage devices Item (1) (2a) (2b) (3) (4) Component Hard drive (7mm SATA 2.5") 320-GB, 7200-rpm hard drive 320-GB, 5400-rpm hard drive 500-GB 5400-rpm hard drive Hard drive bracket Hard drive cable Hard drive (mSATA solid-state drive) 32-GB solid-state (SSD) drive 24-GB solid-state (SSD) - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 34
People's Republic of China For use in Taiwan For use in South Korea For use in South Africa For use in Argentina For use in India Screw Kit Spare part number 693715-001 707750-001 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 35
83-m) Power cord for use in Argentina (3-pin, black, 1.83-m) Power cord for use in India (3-pin, black, 1.83-m) 320-GB, 7200-rpm hard drive 4-GB memory module (PC3, 11 b/g/n HMC 1×1 WiFi adapter 4-cell, 50 WHr 4.1AH Li-ion battery 500-GB, 5400-rpm hard drive System board for use only with computer - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 36
board Speaker kit (includes subwoofer) Subwoofer (included in Speaker kit) Keyboard in black finish for use in Russia (includes keyboard cable) RTC battery Smart card reader Screw kit 32-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) TouchPad assembly - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 37
and replacement thermal material) AC Adapter (non-smart) 65 W RC V 2-wire for use in all countries and regions except India Keyboard in black finish for use with computer models with Windows 8 in the United States (includes keyboard cable) Keyboard in black finish for use with computer models with - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 38
(includes keyboard cable) Keyboard in black/silver finish for use with computer models with Windows 8 in India (includes keyboard cable) Keyboard in black/silver finish for use with computer models with Windows 8 in the Czech Republic (includes keyboard cable) Backlit keyboard in black/silver finish - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 39
for use with non-touch computer models System board for use only with computer models equipped with an Intel 1.8 GHz processor and Windows 8 Standard (includes processor and replacement thermal material) System board for use only with computer models equipped with an Intel 1.8 GHz processor and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 40
65 W RC V 2-wire for use in all countries and regions except India For use only with computer models equipped with an Intel 1.8 GHz processor (includes with computer models equipped with an Intel 1.7 GHz processor and Windows 8 Standard (includes processor and replacement thermal material) For use - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 41
GHz processor (includes processor and replacement thermal material) For use only with computer models equipped with an Intel 1.8 GHz processor and Windows 8 Standard (includes processor and replacement thermal material) For use only with computer models equipped with an Intel 1.8 GHz processor and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 42
716308-601 716398-001 716399-001 716400-001 717097-001 Description For use only with computer models equipped with an Intel 1.7 GHz processor and Windows 8 Standard (includes processor and replacement thermal material) For use only with computer models equipped with an Intel 1.7 GHz processor and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 43
computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 44
disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 45
V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55% 7,500 V 3,000 V 400 use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 46
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 47
when servicing the computer. Make special note of each screw size and location during removal and replacement. Display panel Description 14.0 in and right hinges that secure the display panel to the computer. NOTE: Support the display panel as you are removing the screws. 5. Loosen the edges - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 48
6. Lift the display bezel cover (4), and then remove the cover (5). 7. Remove the 4 Phillips PM 2x2 display panel screws (2 on the top and 2 on the bottom). NOTE: Remove any tabs or tape adhering to the display panel. 40 Chapter 4 Removal and replacement procedures - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 49
8. Disconnect the display panel cable (1), and then move the panel towards the keyboard (2). NOTE: Support the display panel as you lean the panel forward. 9. Release the support strip (1) that secures the display panel connector. Disconnect the display panel cable from the display panel (2), and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 50
Base enclosure Description Base enclosure (Red) Base enclosure (Black) Base enclosure for touch models only Spare part number 686092-001 690193-001 702927-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 51
the bottom enclosure, use a thin, non-conductive tool such as the HP Tool Shroud separator, available on the HP website. Battery Description 4-cell, 52WHr 3.55AH Li-ion battery Spare part number 681949-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 52
2. Disconnect the battery cable. 3. Move the battery cable to the side (1), and then remove the 3 Phillips PM 2.5×4.2 screws (2) that secure the battery to the top cover. 44 Chapter 4 Removal and replacement procedures - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 53
4. Remove the battery from the computer (3). Reverse this procedure to install the battery. Component replacement procedures 45 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 54
the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the hard drive: 1. Disconnect the hard drive cable from the system board (1), and then remove the 4 screws (2) securing - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 55
2. Remove the hard drive (3). 3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drive bracket to the hard drive, and then remove the hard drive bracket (3). 4. Remove the hard drive (3). Remove the mSATA solid-state drive: Component replacement procedures 47 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 56
▲ Remove the screw (1), and then remove the mSATA solid-state drive (2). Reverse these procedures to reassemble and install the hard drive. 48 Chapter 4 Removal and replacement procedures - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 57
panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the RTC battery: 1. Disconnect the RTC battery cable from the system board (1). Use a thin, non-conductive tool to remove the RTC - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 58
is attached to the system board by foam material rather than doublesided adhesive. Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the "+" sign faces up. Memory module Description 4-GB memory module (PC3, 12800, 1600-MHz) 2-GB memory - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 59
on page 42). 6. Remove the keyboard (see Keyboard on page 70). 7. Remove the top cover (see Top cover on page 74). 8. Disconnect the battery cable (see Battery on page 43). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 60
remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the WLAN module: 1. Disconnect the #1 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 61
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. Component replacement procedures 53 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 62
TouchPad module Description TouchPad button board (includes cable) in black finish TouchPad button board (includes cable) in silver finish Spare part number 687997-001 691640-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 63
from the computer. 4. Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Remove the battery cable (see Battery on page 43). Component replacement procedures 55 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 64
Remove the fan: 1. Disconnect the fan cable (1). 2. Remove the 2 Phillips PM screws securing the fan to the unit (2), and then lift the fan upwards (3). 3. Remove the piece of tape on the underside of the heat sink that secures the fan to the unit (4). System board NOTE: The system board spare part - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 65
712355-501 713809-501 713813-501 713814-501 716306-501 For use only with computer models equipped with an Intel 1.8 GHz processor and Windows 8 Pro (includes replacement thermal material) 708961-601 708966-601 712355-601 713809-601 713813-601 716306-601 For use only with computer models - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 66
computer models equipped with an Intel 1.5 GHz processor and Windows 8 Standard (includes processor and replacement thermal material) For Remove the base enclosure (see Base enclosure on page 42). 6. Remove the battery (see Battery on page 43). 7. Remove the WLAN module (see WLAN module on page - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 67
board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● RTC battery (see RTC battery on page 49) ● Memory module (see Memory module on page 50) ● Power connector cable (see Power connector cable on page 67) ● Fan - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 68
2. Remove the 4 Phillips PM 2.5x3 screws (1) until the system board rests at an angle. 3. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. 60 Chapter 4 Removal and replacement procedures - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 69
. 4. Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43), Remove the fan: 1. Turn the computer, with the front toward you. 2. Disconnect the fan cable (1) from the system board - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 70
. 4. Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the RJ-45 module cover: 1. Remove the 2 Phillips PM screws securing the RJ-45 module cover (1). 62 Chapter - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 71
the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the media card reader assembly: 1. Remove the 2 screws (1), and then lift the media card reader assembly (2). Component - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 72
panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the subwoofer: 1. Disconnect the subwoofer cable (1). 2. Remove the 2 broadhead screws (2). 64 Chapter 4 Removal and replacement - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 73
then unplugging the AC adapter from the computer. 4. Remove the display panel (see Display panel on page 39). 5. Disconnect the battery cable (see Battery on page 43). 6. Remove the subwoofer (see Remove the security bracket: 1. Remove the 2 Phillips PM screws (1). Component replacement procedures - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 74
Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). 7. Remove the subwoofer (see Subwoofer on page 64). 8. Remove the security bracket (see Security bracket on page 65). 66 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 75
from the computer. 4. Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). 7. Remove the subwoofer (see Subwoofer on page 64). Component replacement procedures 67 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 76
8. Remove the security bracket (see Security bracket on page 65 9. Remove the USB/Audio board (see USB/Audio board on page 66). Remove the power connector cable: 1. Turn the computer, with the right side toward you. 2. Disconnect the power connector cable (1) from the system board. 3. Remove the - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 77
the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the speakers: 1. Turn the computer, with the front edge toward you. 2. Release the 2 Phillips PM 2.0×3.0 screws securing - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 78
. 4. Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43). Remove the Power button board and cable: 1. Turn the top cover upside down, with the back edge toward you. 2. Remove - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 79
For use in the Netherlands 698679-B31 For use in Slovenia 698679-BA1 For use in India 698679-D61 For use in the Czech Republic 698679-FL1 Backlit keyboard in black finish for use with Windows 8: For use in the United States 698680-001 For use in Spain 698680-071 For use - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 80
Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 81
3. Remove the single screw (1), and then release the keyboard and keyboard bracket from the top cover (2). 4. Remove the 1 Phillips PM 2.5x3 screw securing the keyboard to the bracket (1), disconnect the keyboard cable (2) (pushing it through the bracket), and then remove the keyboard from the - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 82
. 4. Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43. Remove the top cover: 1. Turn the computer right-side up, with the front toward you. 2. Open the computer. 3. Remove - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 83
the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43. Remove the WLAN antenna cables: ▲ Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the right and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 84
Remove the display panel (see Display panel on page 39). 5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43. Remove the display panel cable assembly: ▲ Disconnect the display panel cable from the webcam, and then remove the cable on - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 85
5. Remove the base enclosure (see Base enclosure on page 42). 6. Disconnect the battery cable (see Battery on page 43. Remove the webcam assembly: ▲ Disconnect the webcam cable (1), and then remove the cable (2). Display hinges and hinge covers Description Display hinges Display - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 86
Remove the display hinge covers: 1. Remove the 1 Phillips PM screws that secures the display the left and right hinge covers (1), and then remove the hinge covers (2). 2. Remove the 4 Phillips PM screws (2 on each side) that secure the hinge to the display panel (1), and then remove the hinges (2). - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 87
Utility (BIOS) and System Diagnostics Windows 8 - Computer Setup (BIOS) and HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 88
Windows) battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 89
restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Ubuntu Linux - Setup Utility (BIOS) and AdvancedSystem Diagnostics Using - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 90
Navigating and selecting in Setup Utility Setup Utility does not support the TouchPad. Navigation and selection are by keystroke. ● BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. 82 Chapter - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 91
regarding installing and troubleshooting the file. Determining battery power, or connected to an optional power source. During the download and installation, follow these instructions page on the HP website that provides software for your computer. 2. Follow the on-screen instructions to identify your - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 92
screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 84 Chapter 5 Setup Utility (BIOS) and System Diagnostics - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 93
6 Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 94
14.0-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character 0.197 mm 1366 × 768 RGB vertical stripe LED 80 × 25 2.0 W ±65° horizontal, ±50° vertical (typical) 86 Chapter 6 Specifications - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 95
NOTE: This guide describes an Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP hardware-related drivers and software - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 96
Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support with HP Recovery - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 97
screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 98
from the HP Recovery media. For more information, see Recovering using HP Recovery Manager Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support on-screen instructions. Remove everything and reinstall Windows Sometimes you - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 99
. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP system and all hardware-related drivers and software, but not - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 100
or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 101
drivers that were installed at the factory. Software, drivers, and updates not installed at the factory must be manually reinstalled. Personal files must be restored from a backup. NOTE: HP Storage from the panel on the left side of the window, click the down-arrow next to Backup Location, and - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 102
8 GB of free space on the storage device. However, depending on the drivers and software installed on your computer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to insert your USB device into the USB port on - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 103
current backup. You can manually back up your information the left side of the window, and then click Back Up then click Forward. 5. Follow the instructions on the screen. 6. Click Restore services provided by various companies. For a small fee, they will keep your backup for you. A cloud service - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 104
96 Chapter 7 Backing up, restoring, and recovering - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 105
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 106
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 107
240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI or ASTA marks. Requirements for specific countries and regions 99 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 108
100 Chapter 8 Power cord set requirements - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 109
in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 110
102 Chapter 9 Recycling - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 111
12 right side 14 computer major components 19 computer reset 90 computer specifications 85 connector, power 14 connectors, service considerations 35 D , 27 HDMI port, identifying 12 HP Recovery Manager 91 correcting boot problems 92 starting 92 HP Recovery media creating 88 recovery 92 Index 103 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 112
operating system applications 9 Windows applications 8 Windows logo 8 L lights AC adapter 14 caps lock 10 hard drive serviceability 3 video 2 wireless 2 product name 1 R recovery 89, 90 discs 88, 92 HP Recovery Manager 91 media 92 starting 92 supported discs 88 system 91 USB flash drive 92 using HP - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 113
remove everything and reinstall Windows 90 reset computer 89, 90 steps 90 restore Windows File History 89 RJ-45 (network) jack, identifying 12 RTC battery removal 49 spare part numbers 22, 28, 49 S Screw Kit, spare part number 26 security cable slot, identifying 14 service considerations cables 35 - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 114
106 Index - HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 115
- HP ENVY Sleekbook 4-1110us | HP ENVY 4 Sleekbook HP ENVY 4 Ultrabook HP ENVY 4 U - Page 116
HP ENVY 4 Sleekbook
HP ENVY 4 Ultrabook
HP ENVY TouchSmart 4 Sleekbook
HP ENVY TouchSmart 4 Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.