HP ENVY Sleekbook 6-1010us User Guide

HP ENVY Sleekbook 6-1010us Manual

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  • HP ENVY Sleekbook 6-1010us | User Guide - Page 1
    User Guide
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    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2012 Document Part Number: 683020-001 Product notice This guide describes features that
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    network ...15 Using the wireless controls 15 Using the wireless button 15 Using HP Connection Manager (select models only 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN
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    Connecting to a wired network ...19 Connecting to a local area network (LAN 19 4 Enjoying entertainment features ...20 Using the webcam ...22 Using audio ...22 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22 Using Beats Audio ...22 Accessing Beats Audio Control
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    on battery power ...40 Finding battery information 40 Conserving battery power 40 Identifying low battery levels 40 Running on external power ...41 HP CoolSense (select models only 42 Refreshing your software content (select models only 43 Shutting down the computer ...43 7 Managing and sharing
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    What you need to know 64 Recovering using HP Recovery partition (select models only 65 Recovering using the recovery media 65 Changing the computer boot order 66 12 Specifications ...67 Input power ...67 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 viii
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    connection is very weak 72 Cannot connect to the wireless router 72 Network status icon is not displayed 72 Audio problems ...73 Power management problems 73 Resolving a low battery level 73 Resolving a low battery level when external power is available ....... 73 Resolving a low battery level
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    x
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    computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after you set up and register the computer, we recommend the following steps: ● If you haven
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 24. ● You know you can listen to music on the computer. But did
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    Setup Instructions Help and Support Contents ● Overview of computer setup and features. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to the HP website. For U.S. support, go to http://www.hp.com
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    2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including optical drives, or a secondary hard drive. To find out what software is included on your computer, select Start > All
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    Right side Component (1) Security cable slot (2) Audio-in (microphone) jack (3) Audio-out (headphone) jack (4) USB 2.0 charging port (5) AC adapter light (6) Power connector Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a
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    of USB ports, see Using a USB device on page 44. Supports the following digital card formats: ● Secure Digital (SD) Memory Card being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models
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    Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in use. (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by to your country or region. These notices are located in Help and Support. Display 7
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other
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    Button, speakers, and subwoofer Component (1) Power button (2) Speakers (2) (3) HP Triple Bass Reflex Subwoofer Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key, the spacebar,
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    Bottom Component Vents (2) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 12 Chapter 2 Getting to know your
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    the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are (3) Product part number (4) Warranty period (5) Model description (select models only) Have this information available when you contact support. The serial
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    3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. 14 Chapter
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    technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in key (referred to in this chapter as the wireless button) ● HP Connection Manager software ● Operating system controls Using the wireless button The
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    HP Connection Manager, select Start > All Programs > HP Help and Support > HP Connection Manager. For more details about using HP Connection Manager, see the HP cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. Connecting to a wireless network 17
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    to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After the connection is made, place the mouse pointer over the network
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    Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, entertainment features on your computer. Component (1) (2) (3) Internal microphones (2) Webcam light HP TrueVision HD Webcam Description Record sound. On: The webcam is in use. Records
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    Component (4) (5) (6) (7) (8) (9) (10) USB 2.0 charging port Audio-out (headphone) jack Audio-in (microphone) jack HP Triple Bass Reflex Subwoofer Speakers USB 3.0 ports HDMI port Description Connects an optional USB device. The USB 2.0 charging port can also charge select models of
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    the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs, to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the Audio Control Panel allows you to view and manually control audio and bass settings. To open
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    computer, select Start > Control Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites the correct cable. Check the device manufacturer's instructions if you have questions. Using video 23
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    TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the
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    to your TV by using an optional wireless TV adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > All Programs > Intel WiDi. NOTE: Before using the wireless display feature, be sure that your
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    5 Using the keyboard and pointing devices Your computer allows easy on-screen navigation with a keyboard and a pointing device, such as a TouchPad. Select models also have action keys or hot key shortcuts that enable you to do common tasks. The TouchPad enables you to perform on-screen functions
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    and System Diagnostics on page 57 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Icon Key Description f5 Turns the radiance backlight keyboard feature off or on (select models only). NOTE: To conserve battery power, turn off this feature. To switch between low, medium, or high brightness levels, press and hold this key in combination with either the up or down arrow key.
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    Using the TouchPad The advanced TouchPad replaces the traditional TouchPad to create a high-precision, gesturefriendly mouse alternative. To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the
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    Using the TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad 31
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    on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad. 2. Click a gesture to activate
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock
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    power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 35
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    initiate Hibernation. Rapid Start Technology can be disabled in Setup Utility (BIOS). If Rapid Start Technology is disabled, Hibernation options can be manually selected. When Sleep is initiated, the screen clears, and your work is saved to memory, allowing you to resume your work faster than
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    from inactivity. Because Hibernation is controlled by Rapid Start Technology, you cannot manually initiate Hibernation. For more information, see Using Sleep or Hibernation on page user account password, and then follow the onscreen instructions. 5. Click Save changes. Using Sleep or Hibernation 37
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    Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the Power Meter icon, at the far right of the taskbar. ● To access Power
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    . ● High Performance. Favors performance, but may use more energy. You can also create your own power plan and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or to create your own plan. To start
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    battery life ● Information about battery types, specifications, life cycles, and capacity To access battery information, select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. Conserving battery power Use the following tips for conserving battery power and maximizing
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    For information about connecting to AC power, see the Setup Instructions provided in the computer box. The computer does not provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external power under any of the
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    in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result
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    updates are downloaded and installed. ▲ To enable this feature or manually adjust the settings, select Start > All Programs > Intel > Intel Smart Connect Technology. For additional information and a list of supported applications, see the software Help. Shutting down the computer CAUTION: Unsaved
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    network on page 14. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Hard drives in the
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Defragmenter. 3. Follow the on-screen instructions. For additional information, access the
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    . Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Updating programs and drivers
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    Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks: ● Setting up Internet and antivirus security. ● Backing up
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    . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files, , select Start > Help and Support. Setting Windows passwords Password User
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    . When the Startup Menu is displayed, press f10. 3. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the Internet
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    software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update
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    companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection. The security
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Using System Diagnostics 59
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected
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    Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 64. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System
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    Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files
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    > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control running utilities, or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP
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    . 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot
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    Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    13 Troubleshooting and support ● Troubleshooting ● Contacting support 69
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    networking device. Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support. Cannot connect to a preferred network
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    right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the
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    1. Open your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the instructions. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's website for the latest software. 72 Chapter 13 Troubleshooting and support
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    management problems Some possible causes for power management problems include the following: ● Low battery levels ● AC adapter problems Resolving HP. Resolving a low battery level when no power source is available ● Initiate Hibernation. ● Save your work and shut down the computer. Troubleshooting
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    .hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When support chat is not available in a particular language, it is available in English. ● E-mail support. ● Find support telephone numbers. ● Locate an HP service center. 74 Chapter 13 Troubleshooting
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 75
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    5 action keys decrease screen brightness 27 Help and Support 27 identifying 11 increase screen brightness 27 next track TouchPad gesture 34 fn key, identifying 11, 28 fun things to do 2 H hard drive HP 3D DriveGuard 47 hard drive light 6 HDMI configuring audio 24 HDMI port, connecting 24 HDMI
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    the recovery discs 65 recovering the original system 64 recovery 64 HP Recovery Manager 64 recovery discs 60 recovery media 60 recovery, identifying 5 security, wireless 17 serial number 13 serial number, computer 13 service labels locating 13 setting password protection on wakeup 37 setup of WLAN
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    Disk Defragmenter 48 HP Connection Manager 15 software updates, installing 55 speakers, identifying 10, 21 supported discs 60 system Troubleshooting and support 69 troubleshooting; audio functions 73 troubleshooting; low battery level 73 troubleshooting; power management 73 troubleshooting
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User Guide