HP ENVY TouchSmart 4-1200 User Guide - Windows 8

HP ENVY TouchSmart 4-1200 Manual

HP ENVY TouchSmart 4-1200 manual content summary:

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    User Guide
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    the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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    air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such
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    iv Safety warning notice
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    to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your 14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service
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    ...19 Connecting a modem cable 19 Connecting a country- or region-specific modem cable adapter 20 4 Enjoying entertainment features ...21 Using the webcam edge swipe 33 Top-edge swipe 33 Left-edge swipe 34 Using touch screen gestures (select models only 35 One-finger slide ...35 Tapping ...36 Pinching
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    mouse ...39 Using the keys ...39 Using the action keys 39 Using Microsoft Windows 8 shortcut keys 40 Using the hot keys 41 6 Managing power ...42 Initiating battery level when the computer cannot exit Hibernation ....... 47 Running on external AC power ...47 Troubleshooting an AC adapter 48 HP
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    (BIOS) ...63 Updating the BIOS ...63 Determining the BIOS version 63 Downloading a BIOS update 64 Using System Diagnostics ...64 11 Backing up, restoring, and recovering ...66 Creating recovery media and backups 67 Creating HP Recovery media 67 Restore and recovery ...69 Using Windows Refresh
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    Recovery partition to recover a minimized image (select models only) ...71 Using HP Recovery media to recover 72 Changing the computer boot order 72 Removing the HP Recovery partition 73 12 Specifications ...74 Input power ...74 Operating environment ...75 13 Electrostatic Discharge ...76 Index
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    x
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    hardware and software. Go to Getting to know your computer on page 4 and Enjoying entertainment features on page 21 for information. ● Update or purchase antivirus software. Learn more at Using antivirus software on page 60. ● Back up your hard drive by creating recovery discs or a recovery flash
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    to the computer and listen to music or talk radio from all over the world? See Using audio on page 23. ● Experience music the way the artist intended, with deep controlled base and clear, pure sound. See Using Beats Audio on page 23o. ● Use the TouchPad and the new Windows 8 touch gestures for
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    Resource Setup Instructions Windows 8 Basics guide Help and Support Contents ● Overview of computer setup and features. ● Overview of using and navigating with Windows® 8. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, from the Start screen, type h, and
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    , and then in the System area, select Device Manager. A list displays all the devices installed in your computer. Locating software ▲ To find out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top of the TouchPad to display the app
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    . NOTE: For details about different types of USB ports, see Using a USB device on page 51. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Right side 5
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    port (4) USB 3.0 ports (2) (5) Digital Media slot Description ● White (left): television, or any compatible digital or audio device. Connect Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital
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    Power light Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 54. ● White: The computer is on. ● Blinking white: The
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    . (4) Webcam light On: The webcam is in use. (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video , from the Start screen, type c, and then select CyberLink YouCam. *The antennas are not visible from the outside of the computer. For optimal transmission,
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    TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Top 9
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    models, the Intel® Rapid Start Technology feature is enabled at the factory. RapidStart Technology allows your computer to resume quickly from inactivity. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN
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    HP Triple Bass Reflex Subwoofer Description ● When the computer is off, press the button to turn on the computer. ● When the computer If the computer has stopped responding and Microsoft® Windows® shutdown about your power settings: 1. From the Start screen, type p. 2. In the search box, type
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    the Windows logo key again will return you to the previous screen. Execute frequently used system functions. NOTE: On select models, the f5 action key turns the radiance backlight keyboard feature off or on. Displays a shortcut menu for a selected object. 12 Chapter 2 Getting to know your computer
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    Bottom Component Vents (2) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 13
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    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important information, including the following: NOTE: Your label may
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    mobile wireless device in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer
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    , and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type n, and then select screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers
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    need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to
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    from the Start screen, type h, and then select Help and Support. Connecting to a options is displayed, allowing you to manually search for and connect to a network replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook
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    connect the computer directly to a router in your home (instead of working wirelessly), or computer. Using a modem A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable. In some countries or regions, a specific modem cable adapter is also required. Jacks for digital
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    by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow
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    HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer the entertainment features on your computer. Component (1) (2) (3) Internal microphones (2) Webcam light HP TrueVision HD Webcam Description Record
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    HP Triple Bass Reflex Subwoofer Speakers USB 3.0 ports (2) HDMI port Description Connects an optional USB device. The USB 2.0 charging port can also charge select models of cell phones and MP3 players, even when the computer any compatible digital or audio component, or a high-speed
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    . ▲ To start the webcam, from the Start screen, type c, and then select CyberLink YouCam from the help for the app. Using audio On your HP computer, you can play music CDs, download and listen computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions
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    Panel to view and manually control audio and bass settings. ▲ To open Beats Audio Control Panel, from Start screen, type c, select Control screen, type c, and then select Control Panel from the list of applications. 2. Select Hardware and Sound, and then select Sound. Using video Your HP computer
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    an HDMI device NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI
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    of the digital output device. 3. Select Set Default, and then select OK. To return the audio stream to the computer speakers: 1. From the Windows desktop, wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type w, and then select Intel
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    ) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special action keys or hot key functions on the
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    Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and then
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    the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. 2. Select
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    moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. 30 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press down to open
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    screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. 32 Chapter 5 Navigating using touch
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    from the right edge to display the charms. Top-edge swipe The top-edge swipe allows you to access All Apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to display
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    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Swipe from the left edge of the TouchPad to switch between apps. 34 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    to open it. NOTE: Press and hold your finger on an object to open a help screen that provides information about the object. Pinching/stretching Pinching and stretching allows you to zoom out move your fingers together. 36 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    rotation, move your forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all of the display bezel onto the screen to display the charms. Using touch screen gestures (select models only) 37
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    or bottom-edge swipe allows you to open a list of apps available on your computer. 1. Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen. 2. Tap All apps to view available apps. 38 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    , which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as you
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    key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Keys Shortcut Key key + c Description Returns you to the Start screen from an open app or the Desktop. Pressing
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    Displays information about system hardware components and the system BIOS version number. Enables or disables the Beats Audio bass and control the bass settings through the Windows operating system. To view and control the bass properties: From the Start screen, type c, and then select Control
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    is automatically initiated if the battery reaches a critical level. In the Hibernation state, your work is saved to a hibernation file, and the computer powers down. NOTE: If you want to initiate Hibernation manually, you must enable Hibernation using Power Options in Windows Control Panel. For more
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    Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen. Enabling and Exiting User-Initiated Hibernation You can
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    To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. From the Start screen, type power Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password
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    , external devices connected to the computer, and other factors. Factory-sealed battery To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Using
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    power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you leave your work, initiate Sleep or shut down the computer. Identifying low battery levels When a battery that is the sole power source for
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    running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external AC power: ● The battery begins to charge. ● The display brightness increases. ● The power meter icon on the Windows desktop changes appearance. Running
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    you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting an AC adapter Test the AC adapter if the
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    . You do not have to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select then select Intel(R) Smart Connect Technology. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the
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    sequence provided: ● Press ctrl+alt+delete, select Power, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. 50 Chapter 6 Managing power
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    separately), such as an optical drive or hard drive, or insert a digital storage card directly from your phone or camera. A USB flash drive, connected to the Universal Serial Bus (USB) port on your computer, also allows quick data transfer. Some devices use the computer's power to run; others have
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    in the notification area, letting you know that the device is recognized by the computer. Removing a USB device CAUTION: To reduce the risk of damage to a USB displays. 3. Select the USB icon, and then follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of
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    card. 1. Save your information and close all programs associated with the digital card. 2. From the Desktop, click or tap the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from
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    while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard. Hard drives connected
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    HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk, select
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    keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards, such as digital storage cards, from the computer. ◦ Turn off, and then disconnect all external devices. ◦ Shut
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    for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to
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    integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types
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    Start screen, select the HP Support Assistant tile. Setting Windows passwords Password User password Administrator password Function Protects access to a Windows user account. Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS
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    Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 55. Installing Windows updates Updates to
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    to Windows and other Microsoft programs, as they are released, from the Microsoft website and through the updates link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer
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    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. 62 Chapter 9 Securing your computer and information
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    at the bottom of the screen. NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed
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    the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer
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    To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Select the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 65
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    backups ● Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, From the Start screen, type h, and then select HP Support Assistant. 66 Chapter 11 Backing up, restoring, and recovering
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    the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes
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    discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must be connected directly to a USB port
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    for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual
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    use the f11 key: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC, and follow the on-screen instructions. 70 Chapter 11 Backing up, restoring, and
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    must be used if the computer hard drive fails. ● To use the Factory Reset or System Recovery options, you must use HP Recovery media. ● If the HP Recovery media do not work, you can obtain recovery media for your system from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For
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    Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up
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    Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image
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    computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of external HP power supply Rating 18.5 V dc @ 3.5A - 65 W - or - 19.5V dc @ 3.33 A - 65 W NOTE: This product
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions by touching an
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    low battery levels 46 battery information, finding 46 battery power 45 Beats Audio 23, 41 Beats Audio Control Panel 24 Beats Audio hot key 24 best practices 1 BIOS determining version 63 downloading an update 64 updating 63 Bluetooth device 15, 18 Bluetooth label 14 boot order changing HP Recovery
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    battery 45 power button, identifying 11 power connector, identifying 5 power lights, identifying 7, 10 PowerDVD 26 product name and number, computer 14 public WLAN connection 18 R recovery 69, 70 discs 68, 72 HP Recovery Manager 71 media 72 starting 72 supported discs 68 system 71 USB flash drive
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    slot, identifying 5 security, wireless 17 serial number 14 serial number, computer 14 service labels locating 14 setting password protection on wakeup 44 setup of WLAN 17 Setup Utility (BIOS) passwords 59 shipping the computer 56 Shortcut keys Windows 8 shortcut keys 40 shutdown 49 Sleep exiting 43
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