HP ENVY TouchSmart m6-k100 User Guide

HP ENVY TouchSmart m6-k100 Manual

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  • HP ENVY TouchSmart m6-k100 | User Guide - Page 1
    User Guide
  • HP ENVY TouchSmart m6-k100 | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2013 Document Part Number: 720588-001 Product notice This guide describes features that
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    models only) ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17
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    4 Enjoying entertainment features ...20 Using the webcam ...21 Using audio ...22 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22 Using Beats Audio ...22 Accessing Beats Audio Control Panel 22 Enabling and disabling Beats Audio 22 Checking the sound ...23 Using
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    ....... 44 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk
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    BIOS version 58 Downloading a BIOS update 59 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device , and recovering ...61 Creating recovery media and backups 61 Creating HP Recovery media 62 Restore and recovery ...63 Using Windows Refresh for
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    12 Specifications ...67 Input power ...67 Operating environment ...67 13 Electrostatic Discharge ...68 Index ...69 ix
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    x
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    do with your computer, and where to get more HP resources. HP Quick Start (select models only) HP Quick Start gives you the option to use the on page 15. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features. TIP: To quickly return to the computer
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    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 24. ● You know you can listen to music on the computer. But did you know
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    broad range of how-to information and troubleshooting tips. Safety & Comfort Guide ● To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://www.hp.com/ergo. ● Proper workstation setup
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager.
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    Left side Component (1) Security cable slot (2) HDMI port (3) USB 3.0 charging (powered) port (4) USB 3.0 port (5) Media Card Reader Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the
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    light (7) Power light Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 50. ● On: The computer is on. ● Blinking
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    webcam is in use. ● Off: The webcam is not in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to video country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 30. Functions like the left button on an external mouse. Functions
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly
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    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key
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    Bottom Component (1) (2) HP Triple Bass Reflex Subwoofer Vents (2) Description Provides superior bass sound. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool
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    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides (4) Model description Have this information available when you contact support. The service label is located on the bottom of the computer.
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    . For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless
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    wireless networks, and diagnose and repair network problems. To use operating system controls: 1. From screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and
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    settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the
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    Click Set up a new connection or network. A list of options is revealed, allowing you to manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions to complete the connection. After the connection is made, place the mouse pointer over the
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 19
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    , or speakers and headphones. Multimedia Features Here are some of the entertainment features on your computer. Component (1) (2) (3) Internal microphones (2) Webcam light HP TrueVision HD Webcam Description Record sound. ● On: The webcam is in use. ● Off: The webcam is not in use. Records video
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
  • HP ENVY TouchSmart m6-k100 | User Guide - Page 32
    , follow the device manufacturer's instructions. To connect high-definition speakers guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides Beats Audio Control Panel to view and manually control audio and bass settings. ▲
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    the list of applications. 2. Select Hardware and Sound, and then select Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites computer, using the correct cable. Check the device manufacturer's instructions. Using video 23
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    definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI
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    and then click Playback devices. 2. On the Playback tab, click Speakers/HP. 3. Click Set Default, and then click OK. Using Intel Wireless Display ). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type
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    the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using TouchPad gestures 27
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
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    Top-edge swipe The top-edge swipe allows you to access All apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to reveal available apps. Left-edge swipe The left-edge swipe accesses your
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. NOTE: Press and hold your finger on an object to open a help screen that provides information about the object. Using touch screen
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    Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. Rotating (select models
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    Edge swipes With edge swipes, you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
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    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. 1. Gently swipe your finger from the top edge or the bottom edge of the display bezel onto the screen. 2. Tap All apps to view available apps. Using the
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    and System Diagnostics on page 58 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    key combination until the app you want is revealed. Closes an active app. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. 38 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    then select Beats Audio Control Panel. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep (select models only)
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    Initiating and exiting Sleep (select models only) With the computer on, you can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings, click the Power icon, and then
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    user account password, and then follow the onscreen instructions. If you do not need to create or be replaced only by an authorized service provider. For information about keeping your HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support
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    HP Support Assistant provides the following tools and information about the battery: ● Battery an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down
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    connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the
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    should be replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically detects when . ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select Intel® Smart
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    on page 15. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect numerous kinds of external
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    the notification area, at the far right of the taskbar. A message, Safely Remove Hardware and Eject Media is revealed. Follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device
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    the Windows desktop, click the remove hardware icon in the notification area, at the far right of the taskbar, and then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    instructions HP 3D DriveGuard (select models only) HP one of these events, HP 3D DriveGuard returns the hard HP 3D DriveGuard. Hard drives connected to USB ports are not covered by HP 3D DriveGuard. For more information, see the HP than an hour to complete. HP recommends defragmenting your hard drive
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    space by deleting unnecessary files. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to
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    Cleaning the TouchPad and keyboard CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are cleaning the computer. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth
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    WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Traveling with or shipping your computer 53
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    viruses, from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems
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    on your computer. To download the latest versions, go to http://www.hp.com/go/contactHP. At this location, you can also register to receive companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    disconnect any device, cable, or cord. 1. From the Start screen, type support, select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent
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    test while it is running, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab
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    Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP diagnostics). You can also manually create a system restore point
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    the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions Even if you did not manually create a restore point,
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    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use the Start
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    working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Restore and
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    , change the computer boot order. See Changing the computer boot order on page 66. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before assistance with component removal or installation, contact support. 68 Chapter 13 Electrostatic Discharge
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    keys decrease screen brightness 37 Help and Support 37 identifying 12 increase screen brightness 37 HP 3D DriveGuard 50 HP and third-party software updates, installing 57 HP Quick Start 1 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery media creating 62 recovery 66 HP
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    12 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 left TouchPad button, identifying HP Recovery Manager 65 media 66 starting 65 supported discs 62 system 65 USB flash drive 66 using HP Recovery media 62 recovery media creating 62 creating using HP
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    6 software Disk Cleanup 51 Disk Defragmenter 50 software updates, installing 56 speakers connecting 22 identifying 11, 21 subwoofer, identifying 13, 21 supported discs, recovery 62 system information hot key 39 system recovery 65 system restore point creating 61 restoring 63 T testing an AC adapter
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User Guide