HP ENVY dv7-7243cl User Guide - Windows 8

HP ENVY dv7-7243cl Manual

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  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 2
    the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
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    the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment
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    iv Safety warning notice
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    Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display
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    Protecting your WLAN 21 Connecting to a WLAN 21 Using Bluetooth wireless devices 22 Connecting to a wired network ...23 Connecting to a local area network (LAN 23 4 mouse ...39 Using the keys ...39 Using the action keys 39 Using Microsoft Windows 8 shortcut keys 40 Using the hot keys 41 vi
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    49 Running on external AC power ...50 Troubleshooting power problems 51 HP CoolSense (select models only 52 Refreshing your software content with Intel Smart Connect Technology (select models only 52 Shutting down (turning off) the computer 53 7 Managing and sharing information ...54 Using
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    drivers ...69 Cleaning your computer ...69 Cleaning the display, sides, and cover 69 Cleaning the TouchPad and keyboard 69 Traveling with or shipping your computer 70 9 Securing your computer and information 71 Using passwords ...72 Setting Windows Installing Windows updates 76 Installing HP and
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    Windows 85 Recovering using HP Recovery Manager 86 What you need to know 86 Using the HP Recovery partition to recover a minimized image (select models only) ...87 Using HP Recovery media to recover 87 Changing the computer boot order 87 Removing the HP Recovery partition 88 12 Specifications
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    x
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    where to go to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following step ● Take a minute to browse the printed Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return
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    know you can listen to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from Beats Audio on page 26. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text. See Using TouchPad
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    computer and locate this guide. For product details, how-to information, and more, use this table. Resource Setup Instructions Windows 8 Basics guide Help and Support To access Help and Support, from the Start screen, type h, and then select Help and Support. For U.S. support, go to http://www.hp
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    out what software is installed on your computer, from the Start screen, right-click using the mouse or swipe from the top of the TouchPad to display the Apps, and then select the All apps icon. Front Component Digital Media Slot Description Supports the following digital card formats: ● Secure
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    feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Initiating accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, see Using HP 3D DriveGuard on
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    and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the
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    ) jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on
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    Rear Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 8 Chapter 2 Getting to know your computer
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    Produce sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User
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    screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 10 Chapter 2 Getting to know your computer
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    For more information, see Initiating Sleep and Hibernation on page 43. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. On
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    to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold down the power button for at least 5 seconds to turn off the
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    Component (2) (3) Speakers (2) Fingerprint reader Description Produce sound. Allows a fingerprint logon to Windows, instead of a password logon. Top 13
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows apps key Description Displays system information when pressed in combination with the fn system functions. Displays options for a selected object. 14 Chapter 2 Getting to know your computer
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    the navigational function (indicated by the directional arrows on the keys). NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Set at the factory to function like an external numeric keypad. To alternate between this numeric
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    bay and opens the service door. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support from the list
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    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides important information, including the following: Component (1) Product
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    countries. ● Bluetooth device-Creates a personal area network (PAN) to connect to other Bluetoothenabled devices such as computers, phones, Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer
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    networks, and diagnose and repair network problems. To use operating system controls: 1. Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers computer, you must connect to a WLAN infrastructure (provided through a service
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    need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to
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    concerned about the security of your computer when connected to a hotspot, limit the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow A list of options is displayed, allowing you to manually search for and connect to a network or to create
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    that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set
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    cable or telephone cable into an RJ-45 (network) jack. Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to
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    , on select models, high-definition devices. Here are some of the entertainment features on your computer. Multimedia Features Component (1) (2) Internal microphones (2) HP TrueVision HD Webcam 24 Chapter 4 Enjoying entertainment features Description Record sound. Records video, captures still
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    using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Connects an optional video or audio device, such as a high-definition
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    Help and Support from the list of apps. Using audio On your HP computer, you computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions jack on the computer. For best results when Control Panel to view and manually control audio and bass settings.
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    with the b key. Checking the sound To check the audio functions on your computer, follow these steps: 1. From the Start screen, type c, and then of apps. 2. Select Hardware and Sound > Sound. 3. When the Sound window opens, select the Sounds tab. Under Program Events, select any sound event, such
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    that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation
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    the Start screen, type c, and then select Control Panel from the list of apps. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results. Using video 29
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    TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or monitor to your computer: 1. Connect one end of the HDMI cable to the HDMI port on
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    HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI ). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, from the Start screen, type
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    (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 43
    Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements. You can customize the touch button. The TouchPad light is off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to manipulate items
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    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
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    Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Slide your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals thumbnails
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    to perform specific functions. TIP: The Windows logo key Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support
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    logo in combination with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Key key + c Description Returns you to the Start screen from an open app or
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    default. You can also view and control the bass settings through the Windows operating system. To view and control the bass properties: From the Start Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or
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    power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 42 Chapter 6 Managing power
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    Initiating Sleep and Hibernation Microsoft® Windows has two power-saving states, Sleep and Hibernation. ● Sleep- your work is saved to a hibernation file and the computer powers down. NOTE: If you want to initiate Hibernation manually, you must enable Hibernation using Power Options. For more
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    to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen. Enabling and exiting user-initiated hibernation You can enable user-initiated Hibernation and change other power
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    password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps , click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password,
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    battery charge and the current power plan, on the Windows Desktop, point over the power meter icon. ● To power plans are available: ● HP Recommended (recommended). Automatically balances performance plan and customize it to how you use the computer for your needs. To use Power Options, from the
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    , external devices connected to the computer, and other factors. Factory-sealed battery To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, select the HP Support Assistant app on the Start
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    on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer when it is not being used or charged. ● Turn off wireless when you
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    Notices for proper battery disposal. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal
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    refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC
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    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the
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    is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: ▲ From the Start screen, type cool, select Settings, and then
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    unused and disconnected from external power for an extended period Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation
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    . NOTE: For information about connecting external wireless devices, see Connecting to a network on page 18. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. 54 Chapter 7 Managing and sharing information
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    , use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB
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    , Safely Remove Hardware and Eject Media displays. Follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage off and its AC power cord is unplugged. 1. Connect the device to the computer. 2. Plug the device power cord into a grounded AC outlet. 3. Turn
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    card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digital storage slot, and then press in area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 68
    blank disc. Use these tips for best performance of your optical drive: ● When , lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc 17 GB. The following DVD formats are available: ◦ DVD-Recordable (DVD-R or DVD+R), which allow the computer
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    is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on any open applications and turn off your wireless feature. Inserting an optical disc 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3.
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    Removing an optical disc 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the
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    limited to using only the information that is stored in your computer. Network computers can exchange software and data with each other. NOTE: window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions
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    or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing regular maintenance tasks, using tools such as Disk
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    extremes. See Handling drives on page 62 for specific precautions when handling drives. CAUTION: To prevent computers with two hard drives, the removal procedure is the same but the hard drive cable for one hard drive will be longer than the cable for the other hard drive. 1. Loosen the service
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    and then lift the hard drive out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 6. Remove the 4 screws (1) from the before connecting the hard drive cable. 64 Chapter 8 Maintaining your computer
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    manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk, select Settings, and then select Defragment and optimize your drives. 3. Follow the on-screen instructions. For additional information, access the Disk Defragmenter software
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    . 3. Unplug the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. 68 Chapter 8 Maintaining your computer
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    and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/ us/en/ wwcontact_us.html. Cleaning your computer Cleaning your computer and
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    for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to
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    , integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP apps, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of
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    your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support. Setting Windows passwords Password
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    in Windows, nor computer, quickly press esc, and then press f10. 2. Use the arrow keys and follow the on-screen instructions computer and then register one or more fingerprints using HP SimplePass software. For the location of the fingerprint reader on your computer, see Getting to know your computer
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    and simplify the way you log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials
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    , destroy them, and in most cases, repair any damage they have caused. For more information about computer viruses, from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can
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    Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 69. Installing Windows updates Updates to
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    an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete security
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    a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS
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    shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the
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    hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press
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    processes: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then select Help and
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    manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is not
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    purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 94
    for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 95
    Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 96
    , and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 97
    Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 98
    Recovery media on page 83. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue. 88 Chapter 11 Backing up, restoring, and recovering
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 99
    it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 100
    ,240 m U.S. 41°F to 95°F -4°F to 185°F 5% to 95% 5% to 95% -50 ft to 10,000 ft -50 ft to 50,000 ft 90 Chapter 12 Specifications
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 101
    or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a cover. ● about static electricity or assistance with component removal or installation, contact support. 91
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 102
    39 Help and Support 39 identifying 14 Bluetooth label 17 boot order changing HP Recovery Manager 87 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB 55 caps lock light, identifying 11 caring for your computer 69 checking audio functions 27 cleaning your computer
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 103
    numeric 15 keys action 14 b 14, 25 esc 14 fn 14, 25 num lock 15 Windows apps 14 Windows logo 14 L labels Bluetooth 17 regulatory 17 serial number 17 service 17 wireless certification 17 WLAN 17 latch, battery release 16 lights AC adapter 6 caps lock 11 fingerprint reader 11 hard drive 5 mute
  • HP ENVY dv7-7243cl | User Guide - Windows 8 - Page 104
    media creating 83 creating using HP Recovery Manager 83 recovery partition 87 removing 88 recycle computer 84, 85 refresh 85 computer 84 regulatory information regulatory label 17 wireless certification labels 17 remove everything and reinstall Windows 85 reset computer 84, 85 steps 85 restore
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