HP Elite Dragonfly G2 Maintenance and Service Guide

HP Elite Dragonfly G2 Manual

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  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 1
    Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 2
    updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 3
    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 4
    iv Safety warning notice
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    major components ...17 Cable Kit ...19 Miscellaneous parts ...20 4 Removal and replacement procedures preliminary requirements 22 Tools required ...22 Service considerations ...22 Plastic parts ...22 Cables and connectors ...22 Drive handling ...22 Electrostatic discharge information ...23 v
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    25 Recommended materials and equipment 25 Cleaning your computer ...26 Enabling HP Easy Clean (select products only 26 Removing dirt and debris from guidelines ...28 Accessing support information ...28 5 Removal and replacement procedures for authorized service provider parts 30 Component
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    failure ID code 60 Accessing HP PC Hardware Diagnostics Windows 60 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only) ...60 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 61 Accessing HP PC Hardware Diagnostics Windows from the
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    UEFI by product name or number ...64 Customizing Remote HP PC Hardware Diagnostics UEFI settings 64 9 Specifications ...66 Computer specifications BIOS steps ...68 Nonvolatile memory usage ...70 Questions and answers ...72 Using HP Sure Start (select products only) ...73 11 Recycling ...74 12 Power
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 9
    descriptions Category Description Product Name HP Elite Dragonfly G2 Notebook PC Processors Intel® processors Intel Core 1.4 + PSR2 Memory Non upgradable integrated memory supporting up to 32 GB of RAM LPDDR4-4266 dual-channel support Supports the following configurations: ● 32 GB ● 16
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    Optimizer via MIK Supports HP Extended Range Wireless LAN Supports HP LAN-Wireless Protection (WLAN/LAN switching) Supports Dynamic Antenna Gain (EU only) Supports Indonesia New Band Supports Time Average Power Supports Time Average Power for WLAN Supports Dynamic Antenna Gain Wireless
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 11
    , spill resistant, premium Backlit, spill resistant, premium, privacy Power requirements Battery (li polymer) 4 cell, 56 Whr 2 cell, 38 Whr HP long life HP Fast Charge Technology Smart AC adapters 65 W, straight, slim, nPFC, USB Type-C 65 W, straight, standard, nPFC, USB Type-C, 1.8 m (6 ft
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    Home 64 Plus Single Language Africa Market PPP Windows 10 Home 64 Plus Single Language APAC EM PPP Windows 10 Home 64 Plus Single Language India Market PPP Windows 10 Home 64 Plus Single Language Indonesia Market PPP Windows 10 Pro 64 Windows 10 Pro CBB 1909 Windows 10 Pro 64
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 13
    and Connects an AC adapter that has a USB Type-C connector, Thunderbolt™ ports with HP Sleep and Charge supplying power to the computer and, if needed, charging the (2) -C connector, providing DisplayPort™ output. NOTE: Your computer might also support a Thunderbolt docking station. Right 5
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    . Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 15
    is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen. (5) Nano SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card. Display Use the illustration and table to identify the display components. Display 7
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 16
    of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. Top cover Use the illustration and table to identify the top cover component. Table 2-4 Top cover
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 17
    Keyboard area Keyboards can vary by language. Touchpad The touchpad settings and components are described here. Touchpad settings You learn how to adjust the touchpad settings and components here. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. 1. Type touchpad
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 18
    Table 2-5 Touchpad components and their descriptions Component (1) Touchpad zone (2) Left touchpad button (3) Right touchpad button Description Reads your finger gestures to move the pointer or activate items on the screen. Functions like the left button on an external mouse. Functions like
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 19
    Table 2-6 Lights and their descriptions (continued) Component (6) Camera privacy light (7) Fn lock light Description ● On: The camera is off. ● Off: The camera is on. On: The fn key is locked. Speakers and fingerprint reader Fingerprint readers can be located on the touchpad, on a side panel
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    Table 2-8 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) Embedded numeric keypad (6) Camera privacy key Description Displays system information when pressed in combination with the fn key. Executes frequently used system
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    the internal fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer. Labels might be in paper form or imprinted on the product. Rear 13
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    . Locate this information before you contact support. Your service label will resemble one of these examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component (1) HP product name (2) Warranty period (3) Product ID
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    Table 2-13 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer. 1. Go to http://www.hp.com/support, and then search for your computer
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 24
    76 m (250 feet). To use the Tile features on your computer: 1. Select the Start menu, and then select the Tile app. 2. Follow the on-screen instructions to create a Tile account and activate your Tile features. 16 Chapter 2 Components
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    improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 26
    Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number (1) Display assembly FHD, BrightView, 400 nits, WLAN/4G M42271-001 FHD, antiglare, 1000 nits, privacy WLAN/4G M42272-001 UHD, BrightView, HDR-400, WLAN/4G M42273-001 FHD, BrightView, 400 nits
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    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component xxxxxx-601: Windows operating system Intel Core i7-1185G7 processor with 32 GB of system memory (OSR) Intel Core i7-1185G7 processor with 16 GB of system memory (OSR) Intel Core i7-1165G7 processor with 32 GB
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 28
    . Table 3-3 Miscellaneous part descriptions and part numbers Component AC adapters 65 W, nPFC, USB-C®, 1.8 m (6.0 ft) 65 W, nPFC, USB-C, 1.8 m (6.0 ft), slim Pen (HP AES 2.0 pen with app button) 20 Chapter 3 Illustrated parts catalog Spare part number M48385-001 M42293-001 Spare part number L67440
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    rubber, insulator [21 mm × 8 mm], and thermal grease) M48386-001 System board support kit (includes absorber shield and processor insulator) M48387-001 Power cord (C5, conventional, 1.0 m [3.3 ft]) India L19363-001 People's Republic of China L19368-001 Power cord (C5, premium, 1.8 m [5.9 ft
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    during disassembly and reassembly can damage plastic parts. Cables and connectors Handle cables with extreme care to avoid damage. IMPORTANT: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 31
    IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 32
    Table 4-1 Static electricity occurrence based on activity and humidity (continued) Relative humidity Walking across vinyl floor Motions of bench worker Removing DIPs (dual in-line packages) from plastic tube 3,000 V 400 V 400 V 5,000 V 800 V 700 V Removing DIPs from vinyl tray Removing DIPs
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    with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. Static-dissipative table or floor mats with hard tie to ground ● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 35
    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 36
    is not possible, use an ionizer to dissipate electric charges. Accessing support information Use this information to find the HP support that you need. Table 4-3 Support information locations Service consideration Path to access information Records of reported failure incidents stored on
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 37
    Select Authorized service providers. Component and diagnosis information, failure To locate diagnosis information and actions: detection, and required action 1. Go to http://www.hp.com/go/techcenter/pcdiags. 2. Select Get Support. 3. Near the bottom of the window, select Notebook PCs, and the
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 38
    . For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 45 screws when you service the parts described in this chapter
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 39
    2. Insert a nonmarking, nonconductive, thin tool near the hinge (1) and pull up to release the cover (2). 3. Remove the bottom cover from the computer (3). To replace the bottom cover, reverse the removal procedures. Battery To remove the battery, use this
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 40
    replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for to the computer. 32 Chapter 5 Removal and replacement procedures for authorized service provider parts
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 41
    3. Remove the battery from the computer (3). To insert the battery, reverse the removal procedures. Solid-state drive To remove the M.2 solid-state drive, use this procedure and illustration. Table 5-3 Solid-state drive descriptions and part numbers Description 2 TB, PCIe-3 × 4, TLC 1 TB, PCIe-3 ×
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    from the solid-state drive. 2. Remove the Phillips M2.0 × 2.5 screw (1) that secures the drive to the computer. 34 Chapter 5 Removal and replacement procedures for authorized service provider parts
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 43
    3. Pull the drive away from the socket to remove it (2). To install the solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. When replacing the cover over the solid-state drive, position the cover over the drive (1),
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 44
    a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WWAN module, follow these steps: 1. Prepare the computer for disassembly module: 36 Chapter 5 Removal and replacement procedures for authorized service provider parts
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    1. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. The number of antennas can vary. 2. Remove the Phillips M2.0 × 2.0 screw (2) that secures the WWAN module to the bottom cover. (The WWAN module tilts up.) 3. Remove the WWAN module (3) by pulling the module away from
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 46
    the fan cable from the system board (3). 4. Remove the fan and heat sink assembly from the computer (4). 38 Chapter 5 Removal and replacement procedures for authorized service provider parts
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 47
    5. Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. The following illustration shows the replacement thermal
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    Phillips M2.0 × 2.0 screw (2) that secures the fingerprint reader bracket to the computer, and then remove the bracket (3). 40 Chapter 5 Removal and replacement procedures for authorized service provider parts
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 49
    3. Remove the fingerprint reader board from the computer (4). Reverse this procedure to install the fingerprint reader board. Audio board To remove the audio board, use this procedure and illustration. Table 5-8 Audio board description and part number Description Audio board (includes cable) Spare
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 50
    3. Remove the battery (see Battery on page 31). Remove the touchpad: 1. Disconnect the touchpad cable from the touchpad ZIF connector (1), and then release the cable from the adhesive that secures it to the touchpad (2). 2. Remove the three Phillips M2.0 × 2.0 screws (3) that secure the touchpad to
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 51
    3. Rotate the top of the touchpad upward to a 20° to 30° angle (4), and then pull the touchpad away from the computer at an angle (5). Reverse this procedure to install the touchpad. Speakers To remove the speakers, use this procedure and illustration. Table 5-10 Speakers description and part
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    ZIF connector on the USB board (2). 2. Disconnect the touch cable from the connector on the USB board (2). 44 Chapter 5 Removal and replacement procedures for authorized service provider parts
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    3. Disconnect the speaker cable from the ZIF connector on the USB board (3). 4. Disconnect the antennas from the WWAN module (4). 5. Remove the SIM card holder from the slot on the side of the computer (1). 6. Remove the security lock metal bracket from the side of the board (2). 7. Remove the three
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 54
    from the ZIF connector on the USB board (1), and then lift the power button board and plastic support piece from the slot on the side of the computer (2). Reverse this procedure to install the 46 Chapter 5 Removal and replacement procedures for authorized service provider parts Spare part number
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    Table 5-13 System board descriptions and part numbers (continued) Description Intel Core i7-1185G7 processor with 32 GB of system memory (OSR) Intel Core i7-1185G7 processor with 16 GB of system memory (OSR) Intel Core i7-1165G7 processor with 32 GB of system memory Intel Core i7-1165G7 processor
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 56
    antennas and cables description and part number Description WWAN antennas and cables Spare part number M48385-001 48 Chapter 5 Removal and replacement procedures for authorized service provider parts
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    Before removing the WWAN antennas and cables, follow these steps: 1. Prepare the computer for disassembly (Preparation for disassembly on page 30). 2. Remove the bottom cover (Bottom cover on page 30). 3. Remove the battery (see Battery on page 31). 4. Remove the heat sink and fan assembly (see Heat
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 58
    (4). 5. Disconnect the touch cable from the USB board (5). 6. Remove the four Phillips M2.5 × 4.0 screws (1) from each hinge. 50 Chapter 5 Removal and replacement procedures for authorized service provider parts
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    Spare part number Belgium -A41 Brazil -201 Bulgaria -261 Chile -161 Czech Republic/Slovakia -FL1 For use in country or region Hungary Iceland India Israel Italy Spare part number -211 -DD1 -D61 -BB1 -061 For use in country or region Saudi Arabia Slovenia South Korea Spain Switzerland
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    Ukraine -271 United Kingdom -251 United States Spare part number -AB1 -281 -141 -541 -BD1 -031 -001 52 Chapter 5 Removal and replacement procedures for authorized service provider parts
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    support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. IMPORTANT: HP than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial
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    manually PC. support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP HP recovery discs. After the system is restored, reinstalling all the operating system software released
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 63
    the on-screen instructions. Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC operating system (OS access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the onscreen instructions to find your product
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 64
    Computer Setup, turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Navigating and selecting in the main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup, choose one of the following methods: ● To exit
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 65
    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting instructions: review the prerequisites, you can check for and download BIOS
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 66
    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 67
    most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using HP Sure Start (select
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 68
    it from HP Help and Support. 1. Select the Start button, and then select HP Help and Support. 2. Select HP PC Hardware Diagnostics Windows. 3. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on- screen instructions. 60 Chapter 8 Using HP PC Hardware
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 69
    steps to access it from HP Support Assistant. 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes. 3. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 70
    instructions. - or - Contact support, and provide the failure ID code. NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you must use the attached keyboard. NOTE: If you need to stop a diagnostic test, press esc. 62 Chapter 8 Using HP PC Hardware
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 71
    is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 72
    operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform
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    3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 65
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 74
    9 Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide
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    when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications can differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. Solid-state drive specifications 67
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    nonvolatile memory that can contain personal data after the system has been turned off and the hard drive has been removed, use these instructions. HP business computer products that use Intel®-based or AMD®-based system boards contain volatile DDR memory. The amount of nonvolatile memory present in
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 77
    Utilities. iv. Under Utilities, select Disk Sanitizer, select the hard drive with the data that you want to clear, and then follow the on-screen instructions to continue. NOTE: The amount of time it takes for Disk Sanitizer to run can take several hours. Plug the computer into an AC outlet
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 78
    to troubleshooting nonvolatile memory usage. Table 10-1 Troubleshooting steps for select platforms that support HP Sure Start. For more information, see Using HP Sure Start (select products BIOS), or by configuration data. changing the Windows date & memory time. Controller (NIC) 64 KB
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 79
    Table 10-1 Troubleshooting steps for nonvolatile memory usage (continued) instructions. Intel Management 1.5 MB or 7 MB Yes Yes Engine Firmware (present only in select Elite or Z models. For more information, go to http://www.hp.com/ support. Select Identify your product for manuals
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 80
    instructions. 2. What is a UEFI BIOS, and how is it different from a legacy BIOS? The Unified Extensible Firmware Interface (UEFI) BIOS is an industry-standard software interface between the platform firmware and an operating system (OS). It replaces the older BIOS architecture but supports . HP has
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 81
    , select Secure Boot, select Clear Secure Boot Keys, and then follow the on-screen instructions to continue. Using HP Sure Start (select products only) Select computer models are configured with HP Sure Start, a technology that continuously monitors your computer's BIOS for attacks or corruption. If
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 82
    dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 83
    12 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 84
    Table 12-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India BIS 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 People's Republic of China CCC 4
  • HP Elite Dragonfly G2 | Maintenance and Service Guide - Page 85
    specifications 66 HDMI port identifying 6 heat sink and fan assembly removal 38 spare part numbers 38 HP PC Hardware Diagnostics UEFI downloading 63 failure ID code 62 starting 63 using 62 HP PC Hardware Diagnostics Windows accessing 60, 61 downloading 61 failure ID code 60 installing 62 using 60
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    12 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 left side components 6 certification labels 13 Remote HP PC Hardware Diagnostics UEFI settings solid-state drive 67 static electricity 22, 23 support information 28 Sure Start using 59 system board
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    with the computer 13 U USB board removal 44 spare part number 44 USB SuperSpeed port with HP Sleep and Charge, identifying 6 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge, identifying 5 V vents, identifying 13 W Windows backup 53 recovery media 53 system restore point
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.