HP Elite Dragonfly G2 User Guide

HP Elite Dragonfly G2 Manual

HP Elite Dragonfly G2 manual content summary:

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    User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more.
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    over time for updates. See http://www.microsoft.com. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on
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    Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the
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    iv Safety warning notice
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    Processor configuration setting (select products only) Important information about processor configurations. IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your
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    vi Processor configuration setting (select products only)
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    3 Network connections ...18 Connecting to a wireless network ...18 Using the wireless controls ...18 Wireless button ...18 Operating system controls 18 Connecting to a WLAN ...19 Using HP Mobile Broadband (select products only 19 vii
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    21 Connecting to a wired network ...21 Connecting to a local area network (LAN) (select products only 21 Using HP LAN-Wireless Protection (select products only 22 Using HP MAC Address Pass Through (select products only 23 4 Navigating the screen ...24 Using touchpad and touch screen gestures
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    Using the Power icon and Power Options ...37 Running on battery power ...37 Using HP Fast Charge (select products only 37 Displaying battery charge ...37 Finding battery information in HP Support Assistant (select products only 37 Conserving battery power ...38 Identifying low battery levels ...38
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    DriveLock 46 Entering an Automatic DriveLock password 46 Selecting manual DriveLock 46 Setting a DriveLock master password 47 Enabling ...50 Installing software updates ...50 Using HP Client Security (select products only 50 Using HP Device as a Service (select products only 50 Using an
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    64 Accessing HP PC Hardware Diagnostics Windows 64 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support 64 Accessing HP PC Hardware Diagnostics Windows from Support Assistant 65 Downloading HP PC Hardware Diagnostics Windows 65 Downloading the latest HP PC Hardware Diagnostics
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    Finding the best assistive technology 73 Assessing your needs ...73 Accessibility for HP products 73 Standards and legislation ...74 Standards ...74 Mandate 376 - EN ...75 Educational institutions ...75 Other disability resources ...76 HP links ...76 Contacting support ...76 Index ...77 xii
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    features HP support ● Online chat with an HP technician For HP support, go to http://www.hp.com/support, and ● Support telephone numbers follow the instructions to find your product. ● Replacement parts videos (select products only) ‒ or - ● Maintenance and service guides Type support in
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    Select the question mark icon in the taskbar search box. Then select Support. Safety & Comfort Guide To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. ‒ or - Contents ● Proper workstation setup ● Guidelines for posture and work habits
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    features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware Use these instructions to find out what hardware is installed on your computer. ▲ Type device manager in the taskbar search box, and then select the Device
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    Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a device
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    and their descriptions Component Description (1) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high- mishandled or stolen. (5) Nano SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card. Display Use the illustration
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    the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. Top cover Use the illustration and table to identify the top cover component. 6 Chapter 2 Components
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    Table 2-4 Top cover component and its description Component Internal microphone Description Records sound. Keyboard area Keyboards can vary by language. Touchpad The touchpad settings and components are described here. Touchpad settings You learn how to adjust the touchpad settings and components
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    Table 2-5 Touchpad components and their descriptions Component (1) Touchpad zone (2) Left touchpad button (3) Right touchpad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using touchpad and touch screen
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    Table 2-6 Lights and their descriptions Component (1) Caps lock light (2) Privacy key light (3) Mute light (4) Microphone mute light (5) Num lk light (6) Camera privacy light (7) Fn lock light Description On: Caps lock is on, which switches the key input to all capital letters. On:
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    Table 2-7 Speakers and fingerprint reader and their descriptions Component Description (1) Speakers (2) Produce sound. (2) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. ▲ Touch your finger to the fingerprint reader. See Windows Hello (select products
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    Table 2-8 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) Embedded numeric keypad (6) Camera privacy key (7) num lk key Description Displays system information when pressed in combination with the fn key. Executes frequently
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    NOTE: On some products, you must press the fn key in combination with the action key. Table 2-9 Action keys and their descriptions Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, repeatedly pressing
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    Table 2-9 Action keys and their descriptions (continued) Icon Description NOTE: A wireless network must be set up before a wireless connection is possible. Executes frequently used tasks. Some tasks might not be available on all products. ● Opens an application, file, or website ● Enter
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    fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information you might need when you troubleshoot system problems or travel internationally with the computer. Labels might be in paper form or imprinted on the product. 14 Chapter 2 Components
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    . Locate this information before you contact support. Your service label will resemble one of these examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-13 Service label components Component (1) HP product name (2) Warranty period (3) Product ID
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    Table 2-15 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer. 1. Go to http://www.hp.com/support, and then search for your computer
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    76 m (250 feet). To use the Tile features on your computer: 1. Select the Start menu, and then select the Tile app. 2. Follow the on-screen instructions to create a Tile account and activate your Tile features. Using Tile (select products only) 17
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select products only)-A wireless wide area network (WWAN or network, connect to a network, and diagnose and repair network problems. To use operating system controls: Type control panel in the taskbar
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    allows you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your
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    HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP eSIM chip can be embedded (eUICC). The notebook then operates as a dual SIM, one as to use an eSIM, go to https://www.support.microsoft.com , and type Use an eSIM in on-screen instructions for using
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    device to another. With NFC and supported apps, you can share websites, transfer , see your device instructions. 3. Follow any on-screen instructions to continue. Connecting to to a LAN. For more information about HP LANWireless Protection, see Using HP LAN-Wireless Protection (select products only)
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    computer is connected directly to a LAN. To turn on and customize HP LAN-Wireless Protection: 1. Start Computer Setup (BIOS). ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and before the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards:
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    customize MAC Address Pass Through: 1. Start Computer Setup (BIOS). ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down the
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    4 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more methods. ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an on-screen
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    Two-finger slide (touchpad and precision touchpad) Place two fingers slightly apart on the touchpad zone and then drag them up, down, left, or right to move up, down, or sideways on a page or image. Two-finger tap (touchpad and precision touchpad) Tap two fingers on the touchpad zone to open the
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    Four-finger tap (touchpad and precision touchpad) By default, the four-finger tap opens the Action Center. Tap four fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select
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    The keyboard also allows you to use action keys and hot keys to perform specific functions. Using an on-screen keyboard (select products only) These instructions help you learn to use the on-screen keyboard. 1. To display an on-screen keyboard, tap the keyboard icon in the notification area, at the
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    , see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. To connect wireless headphones to your computer, follow the device manufacturer's instructions. 28 Chapter 5 Entertainment features
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    Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. Headphones combined with a . Follow the device manufacturer's instructions. For information about using your video features, refer to HP Support Assistant. Using video 29
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    f1 to cycle through four display states: ● PC screen only: View the screen image on the HDMI is the only video interface that supports high-definition video and audio. Connecting monitor, connect the high-definition device according to the instructions. NOTE: To connect an HDMI device to your
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    or monitor. 3. Press f1 to cycle through one of four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View resolution, and then select Keep changes. Setting up HDMI audio Use these instructions to set up HDMI audio. Turning on HDMI audio After you connect an
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    1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. 2. On the Playback tab, select Speakers. 3. Select Set Default, and then select OK. Discovering and connecting wired displays using MultiStream Transport MultiStream
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    connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, refer to HP Support Assistant. Connecting devices to a USB Type-C port (select products only) To connect devices to a USB Type
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    NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purchased separately. 1. Connect one end of the USB Type-C cable to the USB Type-C port on the computer. 2. Connect the other end of the cable to the external device. 34 Chapter 5 Entertainment features
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    . You can also initiate Sleep manually. Depending on your computer model, the Sleep state might also support Modern Standby mode. This mode unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the
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    IMPORTANT: If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using
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    the mouse pointer over the Power icon. Finding battery information in HP Support Assistant (select products only) Follow these steps to access battery information. 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Using the Power icon and Power Options
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    the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the
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    no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the
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    ● The computer switches to battery power. ● The Power icon changes appearance. 40 Chapter 6 Managing power
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    . Standard security solutions provided by the Windows operating system, HP applications, Computer Setup (BIOS), and other third-party software on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the
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    for any other application or website. ● Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. Setting passwords in
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    password helps prevent unauthorized access to Computer Setup. Use these instructions to set a new BIOS administrator password. 1. Start Computer tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: ▲
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    when the computer restarts. Deleting a BIOS administrator password Use these instructions to delete a BIOS administrator password. 1. Start Computer Setup. with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards:
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    ) on page 45. ● Set DriveLock Master Password-See Selecting manual DriveLock on page 46. ● Enable DriveLock-See Enabling DriveLock and keyboards: 1. Turn off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: 1. Turn
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    : 1. Turn off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: 1. you must shut down the computer and try again. Selecting manual DriveLock To manually apply DriveLock protection to an internal hard drive, you must
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    1. Turn off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: press enter. 5. Carefully read the warning. 6. Follow the on-screen instructions to set a DriveLock master password. NOTE: You can enable DriveLock and
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    Turn off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without Select Disable DriveLock, and then press enter. 5. Follow the on-screen instructions to disable DriveLock. 6. To save your changes and exit Computer Setup, select
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    to change, and then follow the on-screen instructions to enter passwords. NOTE: The Change DriveLock Select Get Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up up to date. Windows Defender is preinstalled on your computer. HP strongly recommends
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    temporarily resolve the problem, disable the instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. You can access this software through the HP HP Client Security software Help. Using HP Device as a Service (select products only) HP
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    a security cable to your computer, follow the device manufacturer's instructions. Using a fingerprint reader (select products only) Integrated fingerprint , you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications.
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    . To run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under some conditions. ● You drop the
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    become available. To update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the Updates tab, and then select Check for
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
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    gently with the moistened cloth. IMPORTANT: Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or
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    IMPORTANT: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar security devices that check carry-on baggage use X-rays instead of magnetism and do not damage drives. ● If you plan
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    support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. IMPORTANT: HP than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial
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    Run Reset this PC. 3. Recover using HP Recovery media. For more information, see Recovering using HP Recovery media on support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP
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    HP Sure Recover, a PC OS recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software. Using HP latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the onscreen instructions to find your
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    Computer Setup, turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. Navigating and selecting in the main Computer Setup screen, press esc, and then follow the on-screen instructions. To exit Computer Setup, choose one of the following methods: ● To exit
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    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting instructions: review the prerequisites, you can check for and download BIOS
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Using HP Sure Start (select
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    support are displayed. Follow those instructions. Accessing HP PC Hardware Diagnostics Windows After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Help and Support or HP Support Assistant. Accessing HP PC Hardware Diagnostics Windows from HP Help and Support After HP PC
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    to access it from HP Support Assistant. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes. 3. Select
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    the on-screen instructions. - or - Contact support, and provide the Failure ID code. NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you must use the attached keyboard. NOTE: If you need to stop a diagnostic test, press esc. Starting HP PC Hardware
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    is damaged. NOTE: The HP PC Hardware Diagnostics UEFI downloading instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics UEFI version
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    operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version for the product. Customizing Remote HP PC Hardware Diagnostics UEFI settings Using the Remote HP PC Hardware Diagnostics setting in Computer Setup (BIOS), you can perform
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    can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. The voltage and current for
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    Operating environment Use the operating specifications for helpful information when you travel with or store your computer. Table 12-2 Operating environment specifications Factor Metric U.S. Temperature Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing)
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    13 Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ●
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    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in ● Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
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    This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that HP Elite x3-Accessibility Options (Windows 10 Mobile) ● HP PCs-Windows 7 Accessibility Options ● HP PCs-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP
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    If you need additional support with the accessibility features on your HP product, see Contacting support on page 76. Additional links to external services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support
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    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP. Organizations These organizations are a few of the many that provide
  • HP Elite Dragonfly G2 | User Guide - Page 88
    to disabilities and age-related limitations. Our contact webform HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf or
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    your computer 53 cleaning your computer 53 caring for wood veneer 55 disinfecting 54 HP Easy Clean 53 removing dirt and debris 53 components bottom 13 display 5 4 corporate WLAN connection 19 critical battery level 38 customer support, accessibility 76 D data transfer 33 Disk Cleanup software
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    devices, connecting 30, 33 hot keys using 13 HP 3D DriveGuard 52 HP Assistive Policy 72 HP Client Security 50 HP Device as a Service (HP DaaS) 50 HP Fast Charge 37 HP LAN-Wireless Protection 22 HP MAC Address Pass Through 23 HP PC Hardware Diagnostics UEFI downloading 67 starting 66 using 66
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    information regulatory label 14 wireless certification labels 14 Remote HP PC Hardware Diagnostics UEFI settings customizing 68 using 67 resources, 51 security cable slot, identifying 5 serial number, computer 14 service labels, locating 14 setup utility navigating and selecting 60 restoring factory
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    volume adjusting 12 mute 12 W Windows backup 57 recovery media 57 system restore point 57 Windows Hello using 49 Windows key, identifying 11 Windows tools, using 57 wireless action key 12 wireless antennas, identifying 6 wireless button 18 wireless certification label 14 wireless controls button 18
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.