HP EliteDesk 800 35W G4 Hardware Reference Guide

HP EliteDesk 800 35W G4 Manual

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  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 1
    Hardware Reference Guide
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 2
    for updates. See http://www.microsoft.com. To access the latest user guides or manuals for your product, go to http://www.hp.com/ support and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software
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    About This Book This guide provides basic information for upgrading the HP ProDesk Business PC. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 4
    iv About This Book
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    ...4 2 Hardware upgrades ...5 Serviceability features ...5 Warnings and cautions optional front bezel dust filter 11 Changing from desktop to tower orientation ...13 System board connections lock ...34 Cable lock ...34 Padlock ...35 HP Business PC Security Lock V2 ...36 Appendix A Battery replacement
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    Finding the best assistive technology 49 Assessing your needs ...49 Accessibility for HP products 49 Standards and legislation ...50 Standards ...50 Mandate 376 - ...53 Educational institutions ...53 Other disability resources ...53 HP links ...53 Contacting support ...54 Index ...55 vi
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 7
    Product features Standard configuration features Features may vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP Support Assistant utility. NOTE: This computer model can be used in a tower orientation or
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    (headphone)/Audio-in (microphone) combo jack**** 3 USB Type-C port with HP Sleep and Charge* 8 Hard drive activity light 4 USB SuperSpeed ports (2)** there is a problem with the computer and it is displaying a diagnostic code. See the Maintenance and Service Guide to interpret the code.
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    as a cell phone, camera, activity tracker, or smartwatch, and provides high-speed data transfer. NOTE: Your model may have additional optional ports available from HP. When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the integrated
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    Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance. 4 Chapter 1 Product features
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    to upgrade and service. A Torx T15 or flat-bladed screwdriver is needed for some of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide. WARNING! To
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    Preparing for disassembly 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs and USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, and turn off any external devices. 4.
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    Replacing the computer access panel Be sure that the access panel release lever is locked into place, and then place the access panel on the computer (1) and slide the panel toward the front of the computer (2). The release lever will automatically move back to the left and secure the access panel.
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    Removing the front bezel 1. Prepare for disassembly. See Preparing for disassembly on page 6. 2. If the computer is on a stand, remove the computer from the stand and lay the computer down. 3. Remove the computer access panel. See Removing the computer access panel on page 6. 4. Lift up the four
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    Removing a slim optical drive bezel blank On some models, a bezel blank covers the slim optical drive bay. Remove the bezel blank before installing an optical drive. To remove the bezel blank: 1. Prepare for disassembly. See Preparing for disassembly on page 6. 2. If the computer is on a stand,
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    Replacing the front bezel Insert the four hooks on the bottom of the bezel into the rectangular holes on the chassis (1), and then rotate the top of the bezel onto the chassis (2) and snap it in place. 10 Chapter 2 Hardware upgrades
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    the dust collected on the filter does not impede air flow through the computer. NOTE: The optional front bezel dust filter is available from HP. To remove, clean, and replace the dust filter: 1. Prepare for disassembly. See Preparing for disassembly on page 6. 2. To remove the dust filter, use your
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    4. To replace the dust filter, press the filter firmly onto the front bezel at the tab locations shown below. 5. Reconnect the power cord and any external devices, and then turn on the computer. 12 Chapter 2 Hardware upgrades
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    Changing from desktop to tower orientation The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand. 1. Prepare for
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    System board connections Refer to the following illustration and table to identify the system board connectors for your model. Table 2-1 System board connectors Item System board connector System board label 1 PCI Express ×16 X16PCIEXP 2 PCI Express ×4 X4PCIEXP 3 Battery BAT 4 DIMM4 (
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    inline memory modules (DIMMs). The memory sockets on the system board are populated with at least one preinstalled memory module. To achieve the maximum memory support, you can populate the system board with up to 64 GB of memory configured in a high-performing dual-channel mode. For proper system
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    DIMM and one 1 GB DIMM, and Channel B should be populated with the other two 1 GB DIMMs. With this configuration, 4 GB will run as dual-channel and 1 GB will run as single-channel. ● In any mode, the maximum operational speed is determined by the slowest DIMM in the system. IMPORTANT: You must
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    3. Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Press the module down into the socket, ensuring that the module is fully inserted and properly seated. Make sure the latches are in the closed position (3). NOTE: A memory module can be installed
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    an expansion card The computer has one PCI Express ×4 expansion socket and one PCI Express ×16 expansion socket. NOTE: The PCI Express sockets support only low profile cards. You can install a PCI Express ×1, ×4, ×8, or ×16 expansion card in the PCI Express ×16 socket. For dual graphics card
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    b. If you are removing a PCI Express ×4 card, hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Lift the card straight up from the chassis (1) then away from the inside of the chassis (2) to remove it. Be sure not to scrape the card
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    c. If you are removing a PCI Express ×16 card, pull the retention arm on the back of the expansion socket away from the card (1) and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up from the chassis (2) then away from the inside of the
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    9. To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket
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    12. Replace the computer access panel. 13. If the computer was on a stand, replace the stand. 14. Reconnect the power cord and any external devices, and then turn on the computer. 15. Lock any security devices that were disengaged when the access panel was removed. 16. Reconfigure the computer, if
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    Removing and installing drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. ● Connect an optical drive to the light blue SATA connector on the system board
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    Removing a 9.5 mm slim optical drive 1. Prepare for disassembly. See Preparing for disassembly on page 6. 2. If the computer is on a stand, remove the computer from the stand. 3. Remove the computer access panel. See Removing the computer access panel on page 6. 4. Disconnect the power cable (1) and
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    Installing a 9.5 mm slim optical drive 1. Prepare for disassembly. See Preparing for disassembly on page 6. 2. If the computer is on a stand, remove the computer from the stand. 3. Remove the computer access panel. See Removing the computer access panel on page 6. 4. If you are installing a slim
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    6. Slide the optical drive through the front bezel all the way into the bay (1) so that the latch on the rear of the drive locks into place (2). 7. Connect the power cable (1) and data cable (2) to the rear of the drive. 8. Connect the opposite end of the data cable to the light blue SATA connector
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    12. Reconnect the power cord and any external devices, and then turn on the computer. 13. Lock any security devices that were disengaged when the access panel was removed. Removing and replacing a 3.5-inch hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the
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    replacing a 3.5-inch hard drive, transfer the mounting screws from the old hard drive to the new hard drive. You can purchase extra mounting screws from HP. ● Install four silver-and-blue 6-32 mounting screws (two on each side of the drive). 28 Chapter 2 Hardware upgrades
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    ● You can also install a 2.5-inch hard drive into a 3.5-inch drive bay using an adapter bracket similar to the example shown below. - Slide the 2.5-inch drive into the 3.5-inch adapter bracket. - Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws through
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    - Install four 6-32 silver-and-blue mounting screws in the adapter bracket (two on each side of the bracket). 7. Align the mounting screws with the slots on the chassis drive cage, press the hard drive down into the bay, and then slide the drive back until it stops and locks in place. 30 Chapter 2
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    connector on the system board labeled SATA0 to avoid any hard drive performance problems. 9. Replace the computer access panel. 10. If the computer was on removed. Removing and installing an M.2 SSD storage card NOTE: The computer supports 2230 and 2280 M.2 SSD cards. 1. Prepare for disassembly. See
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 38
    6. Remove the drive cage. Push the release lever on the left side of the cage toward the cage (1), lift the left side of the cage away from the chassis (2), and then slide the right side of the cage out of the chassis (3). 7. To remove an M.2 SSD card, remove the grill (1), remove the bracket (2),
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    8. To install an M.2 SSD card, slide the pins on the card into the system board connector while holding the card at approximately a 30° angle (1). Press the other end of the card toward the chassis (2), secure the card with the screw (3), replace the bracket (4), and then replace the grill (5). 9.
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    14. Reconnect the power cord and any external devices, and then turn on the computer. 15. Lock any security devices that were disengaged when the access panel was removed. Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer.
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    Padlock Installing a security lock 35
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    HP Business PC Security Lock V2 The HP PC Security Lock V2 is designed to secure all of the devices at your workstation. 1. Attach the security cable fastener to a desktop using the appropriate screws for your environment (screws not provided) (1), and then snap the cover onto the base of the cable
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    the security slot on the rear of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the cable guide through the center of the monitor lock (3). Installing a security lock 37
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 44
    5. Slide the security cable through the security guide installed on the monitor. 6. Attach the accessory cable fastener to a desktop using the appropriate screw for your environment (screw not provided) (1), and then place the accessory cables into the base of the fastener (2). 38 Chapter 2 Hardware
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 45
    7. Slide the security cable through the holes in the accessory cable fastener. 8. Screw the lock to the chassis using the screw provided. Installing a security lock 39
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    9. Insert the plug end of the security cable into the lock (1) and push the button in to engage the lock (2). Use the key provided to disengage the lock. 10. When you have completed all steps, all of the devices at your workstation will be secured. 40 Chapter 2 Hardware upgrades
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    external contacts, or dispose of in fire or water. Replace the battery only with the HP spare designated for this product. IMPORTANT: Before replacing the battery, it is important to board, complete the following instructions to replace the battery. Type 1 a. Lift the battery out of its holder. 41
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    b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery (1). When the battery pops up, lift it
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    b. To insert the new battery, slide one edge of the replacement battery under the lip of the holder with the positive side up (1). Push the other edge down until the clamp snaps over the other edge of the battery (2). Type 3 a. Pull back the clip (1) that is holding the battery in place, and remove
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    11. Reconnect the power cord and any external devices, and then turn on the computer. 12. Reset the date and time, your passwords, and any special system setups using Computer Setup. 13. Lock any security devices that were disengaged when the computer access panel was removed. 44 Appendix A Battery
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    work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. Preventing electrostatic damage 45
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    the computer by blocking any vents or air intakes. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ● Never operate the computer with the access panel or any of the expansion card slot covers removed. ● Do not
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    the finish. Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back up the hard drive files to an external storage
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    . Our commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports our company's seven key objectives to guide our actions as a company. All HP managers and employees are expected to support these objectives and their
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 55
    on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3, 4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on Your HP Chromebook or Chromebox (Chrome OS) ● HP Shopping-peripherals for HP products If you need additional support with
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 56
    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    FCC and documented as 47 CFR Part 14 and Part 79. ● FCC Guide on the CVAA Other U.S. legislation and initiatives ● Americans with Disabilities Act ( organization, and to every other person or organization that provides goods, services, or facilities to the public or other third parties and that has
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 58
    teams to carry out the work specified in the European Commission "Mandate 376 to CEN, CENELEC and ETSI, in Support of Accessibility Requirements for Public Procurement of Products and Services in the ICT Domain." ETSI TC Human Factors Specialist Task Force 333 has developed ETSI DTR 102 612. Further
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 59
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on of Justice - A Guide to disability rights Laws HP links Our contact webform HP comfort and safety guide HP public sector sales Useful
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 60
    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: - Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
  • HP EliteDesk 800 35W G4 | Hardware Reference Guide - Page 61
    battery replacement 41 C computer operating guidelines 46 customer support, accessibility 54 D disassembly, preparation 6 drives cable International Association of Accessibility Professionals 48 L locks cable lock 34 HP Business PC Security Lock 36 padlock 35 M M.2 SSD card installation 31 removal
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Hardware Reference Guide