HP EliteDesk 800 G2 Hardware Reference Guide

HP EliteDesk 800 G2 Manual

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  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 1
    Hardware Reference Guide HP EliteDesk 800 G2 TWR Business PC
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2015 Document part number: 823456-001 Product notice This guide describes features that
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 3
    About This Book This guide provides basic information for upgrading the HP EliteDesk Business PC. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION:
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 4
    iv About This Book
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    location ...4 2 Hardware upgrades ...5 Serviceability features ...5 Warnings and cautions ...9 System board connections ...10 Installing additional memory ...11 DIMMs ...11 DDR4-SDRAM DIMMs ... 34 Cable lock ...34 Padlock ...34 HP Business PC Security Lock V2 ...35 Front bezel security ...40 Appendix
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    preparation 46 Computer operating guidelines and routine care 46 Optical drive precautions ...47 Operation ...47 Cleaning ...47 Safety ...47 Shipping preparation ...47 Appendix D Accessibility ...48 Supported assistive technologies ...48 Contacting support ...48 Index ...49 vi
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 7
    may vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP Support Assistant utility. NOTE: This computer model can be used in a tower orientation or a desktop orientation. Standard configuration features
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    when the system is off. NOTE: The Power On Light is normally white when the power is on. If it is flashing red, there is a problem with the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code. 2 Chapter 1 Product features
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    using a USB keyboard, HP recommends connecting the keyboard to one of the USB 3.0 ports with the wake from S4/S5 feature. The wake from S4/S5 feature is also supported on the PS/2 connectors if enabled in BIOS F10 Setup. When a device is plugged into the blue Line-In Audio Connector, a dialog
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    Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting customer service for assistance. 4 Chapter 1 Product features
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    service. No tools are needed for most of the installation procedures described in this chapter. Warnings and cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide This guide is located on the Web at http://www.hp.com/
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    Removing the computer access panel To access internal components, you must remove the access panel: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer
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    Replacing the computer access panel Slide the tabs on the front end of the access panel under the lip on the front of the chassis (1), and then press the back end of the access panel onto the chassis so that it locks into place (2). Replacing the computer access panel 7
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    Removing the front bezel 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
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    Removing bezel blanks On some models, there may be bezel blanks covering the optical drive bays. You must remove the bezel blank before installing an optical drive. To remove a bezel blank: 1. Remove the access panel and front bezel. 2. To remove a 5.25-inch optical drive bezel blank, press inward
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    black black white black white black light blue dark blue Expansion Card Expansion Card Expansion Card Optional Second Serial Port Battery Memory Module Memory Module Memory Module Memory Module Any SATA Device other than the Primary Hard Drive Primary Hard Drive 10 Chapter 2 Hardware upgrades
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    CAS latency 15 DDR4 2133 MHz (15-15-15 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4
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    discharged of static electricity by briefly touching a grounded metal object. For more information, refer to Electrostatic discharge on page 45. When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. 1. Remove/disengage any security devices that
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    socket. Populate the black DIMM sockets before the white DIMM sockets. For maximum performance, populate the sockets so that the memory capacity is spread as equally as possible between Channel A and Channel B. Refer to Populating DIMM sockets on page 11 for more information. 7. Push the module
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    is NOT downshifted to a x4. You can add the optional standard PCI expansion socket to the system board by purchasing a PCI extender board from HP. To remove, replace, or add an expansion card: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media
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    a. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis. Pull the slot cover straight up then away from the inside of the chassis. b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each
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    c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Lift the card straight up then away from the inside of the chassis to remove it. Be
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    12. Rotate the slot cover retention latch back in place to secure the expansion card. 13. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if needed. 14. Replace the computer access panel. 15. Reconnect the power cord and any external devices,
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    Drive positions 1 5.25-inch half-height drive bay 2 9.5mm slim optical drive bay 3 Primary 3.5-inch internal hard drive bay 4 Secondary 3.5-inch internal hard drive bay 5 2.5-inch internal hard drive bay NOTE: The drive configuration on your computer may be different than the drive configuration
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    screws for hard drives and 5.25-inch optical drives to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided four extra 3.5-inch hard drive mounting screws installed on the side of the drive bay (1). CAUTION: To prevent loss of work and damage
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    Removing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive may have been installed by the user or third-party
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    7. Press down on the green drivelock mechanism (1) and slide the drive from the drive bay (2). Installing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive can be purchased through a third-party vendor. 1. Remove/disengage any
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    7. If you are installing an optical drive, install four M3 metric mounting screws (not provided) in the lower holes on each side of the drive. NOTE: When replacing an optical drive, transfer the four M3 metric mounting screws from the old drive to the new one. CAUTION: Use only 5-mm long screws as
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    9. Connect the power cable (1) and data cable (2) to the rear of the optical drive. 10. Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board. NOTE: Refer to System board connections on page 10 for an illustration of the system board drive connectors
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    Removing a 9.5mm slim optical drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 31
    7. Push the green release lever on the right rear side of the drive toward the center of the drive (1), and then slide the drive forward and out of the bay (2). Installing a 9.5mm slim optical drive 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable
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    7. Align the small pin on the release latch with the small hole on the side of the drive and press the latch firmly onto the drive. 8. Slide the optical drive through the front bezel all the way into the bay (1) so that the latch on the rear of the drive locks in place (2). 26 Chapter 2 Hardware
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    9. Connect the power cable (1) and data cable (2) to the rear of the optical drive. 10. Connect the opposite end of the data cable to one of the light blue SATA connectors on the system board. NOTE: Refer to System board connections on page 10 for an illustration of the system board drive connectors
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    Removing a 3.5-inch or 2.5-inch hard drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 35
    the exterior of the hard drive bays. Extra mounting screws for 2.5-inch hard drives are not provided on the chassis but can be purchased from HP. Refer to Installing and removing drives on page 19 for an illustration of the extra 6-32 isolation mounting screws location. If you are replacing a drive
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 36
    ● If you are installing a 2.5-inch hard drive, install four black and blue M3 isolation mounting screws (two on each side of the drive). ● You can also install a 2.5-inch hard drive into a 3.5-inch drive bay using an adapter bracket similar to the example shown below. ◦ Slide the drive into the bay
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    ◦ Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws through the sides of the bracket into the drive. Installing and removing drives 31
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    ◦ Install four 6-32 silver and blue isolation mounting screws in the adapter bracket (two on each side of the bracket). 7. Slide the drive into the drive bay, making sure to align the mounting screws with the mounting slots, until the drive snaps into place. 32 Chapter 2 Hardware upgrades
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 39
    board connector. NOTE: You must connect the primary hard drive data cable to the dark blue connector labeled SATA0 to avoid any hard drive performance problems. If you are adding a second hard drive, connect the data cable to one of the light blue SATA connectors. 10. Replace the computer access
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    Installing a security lock The security locks displayed below and on the following pages can be used to secure the computer. Cable lock Padlock 34 Chapter 2 Hardware upgrades
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    HP Business PC Security Lock V2 1. Attach the security cable fastener to a desktop using the appropriate screws for your environment (screws not provided) (1), and then snap
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 42
    the security slot on the rear of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the cable guide through the center of the monitor lock (3). 36 Chapter 2 Hardware upgrades
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    5. Slide the security cable through the security guide installed on the monitor. 6. Attach the accessory cable fastener to a desktop using the appropriate screw for your environment (screw not provided) (1), and then place the
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 44
    7. Slide the security cable through the holes in the accessory cable fastener. 8. Screw the lock to the chassis using the screw provided (1). Insert the plug end of the security cable into the lock (2) and push the button in (3) to engage the lock. Use the key provided to disengage the lock. 38
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    9. When you have completed all steps, all of the devices at your workstation will be secured. Installing a security lock 39
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 46
    Front bezel security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB
  • HP EliteDesk 800 G2 | Hardware Reference Guide - Page 47
    7. Install the security screw through the middle front bezel release tab to secure the front bezel in place. 8. Replace the computer access panel. 9. Reconnect the power cord and any external devices, then turn on the computer. 10. Lock any security devices that were disengaged when the access panel
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    , or dispose of in fire or water. Replace the battery only with the HP spare designated for this product. CAUTION: Before replacing the battery, it is important holder on the system board, complete the following instructions to replace the battery. Type 1 a. Lift the battery out of its
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    b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out
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    b. Insert the new battery and position the clip back into place. NOTE: After the battery has been replaced, use the following steps to complete this procedure. 8. Replace the computer access panel. 9. Reconnect the power cord and any external devices, then turn on the computer. 10. Reset the date
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    work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. Preventing electrostatic damage 45
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    C Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●
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    the finish. Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping preparation Follow these suggestions when preparing to ship the computer: 1. Back up the hard drive files to an external storage device
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    designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies
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    hard drive 29 5.25-inch optical drive 21 battery 42 computer access panel 7 drive cables 19 expansion card 14 memory 11 slim optical drive 25 L locks cable lock 34 front bezel 40 HP Business PC Security Lock 35 padlock 34 bezel blank 9 computer access panel 6 expansion card 14 front bezel 8 slim
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Hardware Reference Guide
HP EliteDesk 800 G2 TWR Business PC