HP EliteOne 870 User Guide
HP EliteOne 870 Manual
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- HP EliteOne 870 | User Guide - Page 1
User Guide SUMMARY This guide provides information about components, network connection, power management, security, backing up, and more. - HP EliteOne 870 | User Guide - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Software terms By - HP EliteOne 870 | User Guide - Page 3
About this guide This guide provides basic information for using and upgrading this product. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: - HP EliteOne 870 | User Guide - Page 4
Table of contents 1 Locating HP resources ...1 Product information ...1 Support ...1 Product documentation...2 Product diagnostics ...2 Product updates...3 2 Computer features ...4 Standard configuration features ...4 Front panel components ...4 Rear panel components...5 Side panel components ...6 - HP EliteOne 870 | User Guide - Page 5
HP PC Hardware Diagnostics Windows 21 Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only 21 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant 22 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only 22 - HP EliteOne 870 | User Guide - Page 6
(WCAG 33 Legislation and regulations ...34 Useful accessibility resources and links ...34 Organizations...34 Educational institutions...34 Other disability resources...35 HP links ...35 Contacting support ...35 Index ...36 vi - HP EliteOne 870 | User Guide - Page 7
of the chassis. Additional information is located in the computer Maintenance and Service Guide on the web at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. Serial number, Agency/Environmental, and operating system labels The serial number, Agency - HP EliteOne 870 | User Guide - Page 8
. For the latest online documentation, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. The documentation includes this user guide and the Maintenance and Service Guide. Product notifications Subscriber's Choice is an HP program that allows you - HP EliteOne 870 | User Guide - Page 9
See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and then select Manuals. POST error codes See the computer Maintenance and Service Guide at http://www.hp.com/support. Follow the instructions to find your product, and - HP EliteOne 870 | User Guide - Page 10
with an overview of your computer's features. Standard configuration features To identify a typical computer configuration, read this section. Features vary depending on the model. For support assistance and to learn more about the hardware and software installed on your computer model, run the HP - HP EliteOne 870 | User Guide - Page 11
light is normally white when the power is on. If the light blinks red, the computer displays a diagnostic code to indicate a problem. See the Maintenance and Service Guide to interpret the code. NOTE: The camera rotation is 180°. The camera tilt is -5° to +40°. Rear panel components To identify - HP EliteOne 870 | User Guide - Page 12
Table 2-2 Identifying the rear panel components Rear panel components 1 Security cable slot 5 2 USB Type-C® SuperSpeed 10 Gbps port 6 with HP Sleep and Charge 3 USB SuperSpeed 10 Gbps ports (includes 7 keyboard connection) (2) NOTE: Use a standard USB Type-A charging cable or cable - HP EliteOne 870 | User Guide - Page 13
Type-A charging cable or cable adapter (purchased separately) when charging a small external device such as a smartphone. NOTE: The combo jack supports headphones, line output devices, microphones, line input devices, or CTIA-style headsets. Bottom components To identify the bottom components, use - HP EliteOne 870 | User Guide - Page 14
serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available when contacting customer service for assistance. Using an optional security lock You can use different types of locks (purchased separately) to secure the computer. Security cable - HP EliteOne 870 | User Guide - Page 15
Synchronizing the optional wireless keyboard and mouse on page 15. Attaching and removing a stand To attach or remove a stand, follow these instructions. Two stands are available for the computer: ● Recline stand ● Adjustable-height stand NOTE: The computer must be attached in landscape orientation - HP EliteOne 870 | User Guide - Page 16
1. Place the computer facedown on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the bezel and screen surface from scratches or other damage. 2. Align the stand with the connector on the back of the computer. 3. Press down on the stand to - HP EliteOne 870 | User Guide - Page 17
Attaching and removing an adjustable-height stand You can attach or remove an adjustable-height stand. Attaching an adjustable-height stand Attach an adjustable-height stand to your computer by following these steps. 1. Place the computer facedown on a soft flat surface. HP recommends that you set - HP EliteOne 870 | User Guide - Page 18
and into the VESA® screw holes on the back of the monitor. Connecting and disconnecting cables To connect or disconnect cables, follow these instructions. Connecting cables Connect cables to your computer by following these steps. 1. Connect the peripheral cables to the appropriate ports. 12 Chapter - HP EliteOne 870 | User Guide - Page 19
of the computer. 2. Disconnect the cables from the ports. Connecting and disconnecting power To connect power to or disconnect power from the computer, follow these instructions. Connecting power Connect a power cable to your computer by following these steps. Connecting a monitor 13 - HP EliteOne 870 | User Guide - Page 20
1. Connect one end of the power cord to the AC adapter and the other end to a grounded AC outlet, and then connect the AC adapter to the computer. 2. Press the power button on the computer to turn it on. Disconnecting power Disconnect a power cable from your computer by following these steps. 1. - HP EliteOne 870 | User Guide - Page 21
Get started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set replace the batteries. If the mouse and keyboard are still not synchronized, follow this procedure to manually re-synchronize the pair. 1. Connect the receiver to a USB port on the computer. - HP EliteOne 870 | User Guide - Page 22
proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Turning on the low blue light mode - HP EliteOne 870 | User Guide - Page 23
3. In the OSD menu, select Low Blue Light to enable the low blue light function. Turning on the night light mode To turn on the night light mode, follow these steps. 1. On the desktop, right-click and select Display Setting. 2. Select the Night Light check box. The night light setting adjusts to 48 - HP EliteOne 870 | User Guide - Page 24
that you have. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. IMPORTANT: HP recommends that you follow the Restoring and recovery methods on - HP EliteOne 870 | User Guide - Page 25
available in Windows. The System Restore software can automatically or manually create restore points, or snapshots, of the system files and , contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To - HP EliteOne 870 | User Guide - Page 26
device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Follow the on-screen instructions to find your product and locate your documentation. 20 Chapter 4 Backing up, restoring, and recovering - HP EliteOne 870 | User Guide - Page 27
, or audio and video palette, you must perform troubleshooting steps before you can receive a failure ID. ▲ receive a failure ID: ● Select Next to open the Event Automation Service (EAS) page, where you can log the case. - or and send it to support. Accessing HP PC Hardware Diagnostics Windows After HP PC - HP EliteOne 870 | User Guide - Page 28
type support, and then select HP Support Assistant. - or - Select the question mark icon (select products only) in the taskbar. 2. Select Troubleshooting and fixes test that you want to run, and then follow the on-screen instructions. NOTE: To stop a diagnostic test, select Cancel. Downloading HP PC - HP EliteOne 870 | User Guide - Page 29
by using the product name or number. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, select your type of product, and then enter Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows diagnostics version to be downloaded to - HP EliteOne 870 | User Guide - Page 30
scan the failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the failure ID code. NOTE: To start diagnostics on - HP EliteOne 870 | User Guide - Page 31
the product name or number. 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your - HP EliteOne 870 | User Guide - Page 32
● Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a - HP EliteOne 870 | User Guide - Page 33
6 Computer operating guidelines, routine care, and shipping preparation Follow these guidelines to ensure the best performance and useful life of your computer. Operating guidelines and routine care HP has developed guidelines to help you properly set up and care for the computer and monitor. ● Keep - HP EliteOne 870 | User Guide - Page 34
Cleaning your computer Cleaning your computer regularly removes dirt and debris so that your device continues to operate at its best. Use the following information to safely clean the external surfaces of your computer. Removing dirt and debris from your computer Here are the recommended steps to - HP EliteOne 870 | User Guide - Page 35
2. Turn off your device and unplug the power cord and other connected external devices. Remove any installed batteries from items such as wireless keyboards. CAUTION: To prevent electric shock or damage to components, never clean a product while it is turned on or plugged in. 3. Moisten a microfiber - HP EliteOne 870 | User Guide - Page 36
IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until - HP EliteOne 870 | User Guide - Page 37
is committed to providing products and services that are accessible for people with disabilities. This commitment supports the company's diversity objectives and helps seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their - HP EliteOne 870 | User Guide - Page 38
and external research and development that improves assistive technology relevant to HP products and services. ● Support and contribute to industry standards and guidelines for accessibility. International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association - HP EliteOne 870 | User Guide - Page 39
disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support. Standards The US Access Board created Section 508 of the - HP EliteOne 870 | User Guide - Page 40
Legislation and regulations Accessibility of IT and information has become an area of increasing legislative importance. These links provide information about key legislation, regulations, and standards. ● United States ● Canada ● Europe ● Australia Useful accessibility resources and links These - HP EliteOne 870 | User Guide - Page 41
that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. ● Customers who are deaf or hard of - HP EliteOne 870 | User Guide - Page 42
your computer 28 cleaning your computer 28 disinfecting 28 removing dirt and debris 28 computer operating guidelines 27 customer support, accessibility 35 D diagnostics 2 documentation 2 E electrostatic discharge 30 F fingerprints, registering 14 front panel components 4 H HP Assistive Policy 31 HP - HP EliteOne 870 | User Guide - Page 43
W webcam 14 Windows backup 18 recovery media 18 system restore point 18 Windows Hello using 14 Windows tools, using 18 Index 37
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User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.