HP G62-325CA HP Notebook Hard Drives & Solid State Drives Identifying, Pre
HP G62-325CA Manual
View all HP G62-325CA manuals
Add to My Manuals
Save this manual to your list of manuals |
HP G62-325CA manual content summary:
- HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 1
HP Notebook Hard Drives & Solid Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 2
, HP 3D notebook is turned off) -or- Operational shock (when the unit is turned on and the hard drive is reading or writing data) Shock events may cause different error messages to be displayed such as "Non-system disk" or "No boot device". Software issues Some hard drive performance problems - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 3
problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the notebook or download the HP File Sanitizer for HP ProtectTools, located at the following website: http://h20000.www2.hp.com/bizsupport/TechSupport/ - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 4
Drive Troubleshooting Flowchart loose connectors NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 5
the commercial notebook system BIOS. Please visit the HP Web site at http://welcome.hp.com/country/us/en/support.html to download HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 6
HP offers the Intel Matrix Storage Manager driver for notebook PC models that are configured with Intel Matrix Storage Manager Technology. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption on computer - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 7
any business notebook with Service guide for your computer. HP CMI - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. This support is included in all editions of HP Client Automation and HP driver enhancements for your computer. Check www.hp - HP G62-325CA | HP Notebook Hard Drives & Solid State Drives Identifying, Pre - Page 8
.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard
HP Notebook Hard Drives & Solid State
Drives
Identifying, Preventing, Diagnosing and
Recovering from Drive Failures
Care and Maintenance Measures
Technical White Paper
Table of contents
Identifying, Preventing, Diagnosing, and Recovering from Drive Failures
....................................................
2
Introduction
.....................................................................................................................................
2
Symptoms of Hard Drive (HDD) Performance Issues
..............................................................................
2
Hard Drive / Solid State Drive Troubleshooting Flowchart
.....................................................................
4
Hard Drive & Solid State Drive Diagnostics
.........................................................................................
5
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
......................................................
5
HP 3D Drive Guard
..........................................................................................................................
5
Firmware & Product Updates
.............................................................................................................
6
Intel Matrix Storage Technology driver
...............................................................................................
6
Installing SATA drivers
......................................................................................................................
6
Care and Maintenance Measures
..........................................................................................................
7
Preparing Advanced Format HDDs for Microsoft Windows installations
..................................................
7
Hard Drive Mounting Bracket
............................................................................................................
7
HP CMI - Client Management Interface
...............................................................................................
7
Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems .. 7
For more information
........................................................................................................................
8