HP G72-100 Notebook PC User Guide - Windows 7

HP G72-100 - Notebook PC Manual

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  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 1
    Notebook PC User Guide
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: March 2010 Document Part Number: 597890-001 Product notice This user guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN ... 19 Bluetooth and Internet Connection Sharing (ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect
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    adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network ...27 3 Pointing devices and keyboard Turning the TouchPad on and off ...29 Using the TouchPad
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    webcam properties 46 Troubleshooting ...48 The optical driver must be reinstalled 50 Obtaining the latest HP device drivers 50 Obtaining the latest Windows device drivers 51 power ...59 Finding battery information in Help and Support 59 Using Battery Check ...59 Displaying the remaining
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    Calibrating a battery ...63 Step 1: Fully charge the battery 63 Step 2: Disable Hibernation and Sleep 64 Step 3: Discharge the battery 65 Step 4: Fully recharge the battery 65 Step 5: Reenable Hibernation and Sleep 66 Conserving battery power 66 Storing a battery ...66 Disposing of a used
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    menu 102 Diagnostics menu ...102 Appendix B Software updates Updating the BIOS ...104 Determining the BIOS version 104 Downloading a BIOS update 105 Updating programs and drivers ...106 Appendix C Backup and recovery Creating recovery disc ...108 Backing up your information ...109 ix
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    Using Windows Backup and Restore 110 Using system restore points 111 When to create restore points 111 Create a system restore point 111 Restore to a previous date and time 111 Performing a recovery ...112 Recovering using the recovery discs 112 Recovering using the dedicated recovery
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Identifying hardware 1
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    Components Top components TouchPad Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad control (4) Right TouchPad control Description ● When the TouchPad zone is active, the light is off. ● When the TouchPad zone is inactive, the light is amber. ● To switch between active and
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    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) TouchPad off indicator (2) Caps lock light (3) Power light (4) Wireless light (5) num lk light Description ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. To switch the Touchpad
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    Button and speakers NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to
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    Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Action keys Description Displays system information when pressed in combination
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    Right-side components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Optical drive (2) Optical drive light on release button (3) USB port (4) RJ-11 (modem) jack (select models only) (5) AC adapter light (6) Power connector (7) Security cable
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    microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD
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    your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 8 Chapter 1 Features
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    Display components Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) Description Records sound. Records video and captures still photographs. On: The webcam is in use. Wireless antennas Your computer model has two antennas that send and
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features
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    Additional hardware components Component (1) Power cord* (2) AC adapter (3) Battery *Power cords vary in appearance by country or region. Description Connects an AC adapter to an AC outlet. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power.
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    troubleshoot system problems or travel internationally with the computer. ● Integrated regulatory, wireless certification, and service and warranty information. *Have this information available when you contact technical support: ◦ The serial number is an alphanumeric identifier unique to this
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    with 802.11b devices, so they can operate on the same network. ● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. NOTE : 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    that one or more of the wireless devices are on. Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off. Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to
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    on or off using HP Wireless Assistant. If a . 3. Click Properties. 4. Select the check box next to HP Wireless Assistant icon in notification area. 5. Click Apply. 6. network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start >
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    requiring additional pieces of hardware or software. To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following
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    , or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot
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    or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection and the user guides included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list
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    link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and
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    sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices. Use the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
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    then click Troubleshoot problems. Windows hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then enter your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions user guide for instructions on
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    for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. 22 Chapter 2 Wireless, local area network, and modem
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    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries, a country-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog
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    Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only
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    the new location setting. 6. Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.) 7. Enter the area code, a carrier code (if necessary), and the
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    If you experience modem connection problems when using the computer outside of the country in which line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of two dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents
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    3 Pointing devices and keyboard Component (1) TouchPad off indicator (2) TouchPad zone (3) Left TouchPad control (4) Right TouchPad control Description ● When the TouchPad zone is active, the light is off. ● When the TouchPad zone is inactive, the light is amber. Moves the pointer and selects or
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    . Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad as described in the following sections. To
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    Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: 1. Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. 2. Zoom out by holding two fingers apart on the TouchPad, and then pull the
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    Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Using the TouchPad 31
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    computer, tutorials, and updates to your computer. Help and Support also provides checkups for computer functionality, automated and interactive troubleshooting, repair solutions, system recovery procedures, and links to technical support. Press and hold f2 to decrease the screen brightness level
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    Function Action key or hotkey Press f8 to play the next track of an audio CD or the next section of a DVD or BD. Press and hold f9 to decrease speaker volume incrementally. Press and hold f10 to increase speaker volume incrementally. Press f11 to mute or restore speaker sound. Press f12 to turn the
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    Using keypads The computer has an integrated numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component (1) num lk key (2) Num lock light (3) Integrated numeric keypad Description
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    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal
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    4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to
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    Identifying your multimedia components NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Internal microphone (2) Webcam (select models only) (3) Webcam light (select models only) (4) Volume down action key (f9) (5) Volume up action key (f10) (6)
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    Adjusting the volume You can adjust the volume using the following controls: ● Action keys: ◦ Press f11 to mute or restore speaker sound. ◦ Press and hold f9 to decrease speaker sound incrementally. ◦ Press and hold f10 to increase speaker sound incrementally. ● Windows volume control: a. Click the
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    Using the media activity functions The media activity action keys control the play of an audio CD, DVD, or BD (Blu-ray Disc) in the optical drive. Using the media activity action keys When an audio CD, DVD, or BD is not playing, press f6 (2) to play the disc. When an audio CD, DVD, or BD is playing,
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    from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do so. NOTE: For details about using software included with the computer, refer to the software
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    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers. ● Record sound by using the internal microphone or by connecting an external microphone. ● Download music from the Internet. ● Create multimedia
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    Cable connectors are normally color-coded to match the corresponding jacks on the computer. ● Be sure that you install any drivers required by the external device. NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device. Checking your
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    can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected to
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    Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at
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    Optical drive An optical drive, such as a DVD-ROM drive, plays optical discs (CDs and DVDs). These discs store information, such as music, photos, and movies. DVDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc
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    using webcam software, refer to the software manufacturer's instructions, which may be provided with the software, on firewalls. NOTE: If you are having trouble viewing or sending multimedia files to someone on the firewall. To permanently resolve the problem, reconfigure the firewall as necessary,
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    a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting. For information about using the webcam, select Start > Help and Support. Webcam (select models only) 47
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    Troubleshooting The following sections describe several common issues and their solutions. The optical disc tray does not open for removal of a CD, DVD, or BD 1. Insert
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    display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. The process of burning a disc does not begin, or it stops . ● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. Troubleshooting 49
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    If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections. Obtaining the latest HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or
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    You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Troubleshooting 51
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    5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting
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    Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows® Control Panel. With the
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    Using the battery meter The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge and
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    3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings, and then make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: 1. Select Start >
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    ! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional expansion product Connect the computer to external AC power under any of the following
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    Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from
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    on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. 58 Chapter 5 Power management
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    computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshooting tools > Battery Check. Battery Check examines the battery and its cells
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    Displaying the remaining battery charge ▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. Inserting or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information,
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    4. Pivot the battery (2) upward, and then remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter
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    Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display.
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    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power light turns off. Resolving a low battery level when external power is available ▲ Connect one of the
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    To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device into external power. The AC adapter light on the computer turns on. 3. Leave the computer plugged
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    Step 3: Discharge the battery The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it. ● If you plan to leave the computer unattended during the discharge,
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    Step 5: Reenable Hibernation and Sleep CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level. 1. Click the battery meter icon in the notification area, and then click More power options.
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    battery storage capacity has reached a weak condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when
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    Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you
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    6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive,
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    drives: ● DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● LightScribe DVD±RW/R and CD-RW Combo Drive with Double-Layer (DL) support ● Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support ● LightScribe Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer
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    ROM Drive, it can also read Blu-ray Discs. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives. Some optical drives can also write to optical discs as described in the following table. Optical drive
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    right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used as CDs but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs Use CD-R (write-once)
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    LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and add a designer
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For
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    . You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 2. Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives. 3. Right
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    a disc. The write process is sensitive to vibration. NOTE: For details about using software included with the computer, refer to the software manufacturer's instructions, which may be provided on disc, in the software Help, or on the manufacturer's Web site. Copying a CD, DVD, or BD 1. Select Start
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    home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats. ● An MP3 the program you have selected. For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software
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    adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW and CD-RW Combo Drive NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive to the computer: 78 Chapter 6 Drives
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    CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is unplugged. 1. Connect the drive to the computer. 2. If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet. To disconnect a powered drive,
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    when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. . Refer to Help and Support for more information. For instructions. 80 Chapter 6 Drives
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    Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the
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    9. Remove the hard drive screws. 10. Disconnect the hard drive cable from the system board (1) and the cable clip (2). 11. Pull the hard drive tab (3) up, and remove the hard drive from the computer. To install the hard drive: 1. Insert the hard drive into the hard drive bay (1), and then press down
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    2. Secure the hard drive cable beneath the cable clip (3), and then reconnect the hard drive cable to the system board (4). 3. Replace the hard drive screws. 4. Align the tabs (1) on the hard drive cover with the notches on the computer. 5. Close the cover (2). Replacing the hard drive 83
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    6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer over so the top is facing up. 9. Reconnect power to the computer. 10. Reconnect any external devices. 84 Chapter 6 Drives
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    device-specific software, refer to the manufacturer's instructions. The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of the
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 96
    Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 97
    . These cards are often used with digital media-equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 98
    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 99
    8 Adding or replacing a memory module The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 100
    8. Lift the memory module compartment cover (2) away from the computer. 9. If you are replacing a memory module, remove the existing memory module: a. Pull the retention clips (1) away from the sides of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module,
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 101
    CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 102
    and data from a variety of risks. Follow the procedures in this guide to use the following features: ● Passwords ● Antivirus software ● Firewall mishandled or stolen. NOTE: Before you send your computer for service, remove all password settings. Computer risk Security feature Unauthorized use
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 103
    describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help and Support. Setting passwords in Windows Password Administrator password User password Function Protects administrator-level access to computer contents. NOTE: This
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 104
    Password Function Power-on password* ● Protects access to the computer contents. ● After the password is set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. CAUTION: If you forget your power-on password, you cannot turn on or restart
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 105
    Power-on password Your power-on password prevents unauthorized use of the computer. Once set, you must enter the password each time you turn on the computer, restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted. Managing a power-
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 106
    service. Instructions for using and updating Norton Internet Security software and for purchasing extended update service Refer to the firewall user guide or contact your firewall manufacturer authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 107
    Obtain updates to Windows and other Microsoft® programs, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 108
    A Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 109
    then press enter. Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 110
    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the "Press the ESC key
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 111
    in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 112
    System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology ( Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB disk on Key/USB Hard disk ◦ USB CD
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 113
    HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting and Support for more information. 2. Access the updates on the HP Web site at http://www.hp.com. 3. Install the
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 114
    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 115
    any device, cable, or cord. To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain > Software Updates. 2. Follow the instructions on the screen to identify your computer and access the BIOS update you want
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 116
    software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, enter your computer model number in the Search box, and then
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 117
    maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 118
    separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. NOTE: The external hard drive must be connected to a USB port on the Recovery Manager > Recovery Disk Creation. 2. Follow the on-screen instructions. 108 Appendix C Backup and recovery
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 119
    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically. ●
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 120
    1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. Refer to Help and Support for more information. 110 Appendix C Backup and recovery
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 121
    Protection tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 122
    only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering using the dedicated recovery partition (select models only) NOTE: Computers
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 123
    Index Symbols/Numerics 1394 Power Saving 102 A AC adapter connecting 57 identifying 11 testing 58 AC adapter light, identifying 6 action keys identifying 5 media control 39 muting/restoring speaker volume 38 volume down 37 volume mute 37 volume up 37 adjusting webcam properties 46 administrator
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 124
    software 97 CyberLink PowerDVD 40 D device drivers HP drivers 50 Windows drivers 51 Diagnostics menu 102 digital card defined 87 Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 102 language support 102 latch, battery release 8 lights
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 125
    adding location 24 travel connection problems 26 monitor port, external 18 R readable media 52 recovering a program or driver 107 recovering using the dedicated recovery partition 112 recovering Utility 99 serial number, computer 12 service tag 12 setup of WLAN 16 Setup Utility, passwords set
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 126
    identifying 4, 37 starting Setup Utility 98 storing battery 66 supported discs 108 System Configuration menu 102 system failure or instability troubleshooting disc burning 49 disc play 48 DVD movie play 49 external display 49 HP device drivers 50 modem 26 optical disc tray 48 Windows device drivers
  • HP G72-100 | Notebook PC User Guide - Windows 7 - Page 127
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Notebook PC User Guide