HP J3278B HP SureStore CD Expansion Tower - User's Guide
HP J3278B - SureStore CD-ROM Server/Tower 7 NAS Server Manual
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- HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 1
- HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 2
- HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 3
User's Guide HP J4148A SureStore CD Expansion Tower - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 4
warranty service information, see appendix B in this guide. Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747-6588 Safety Considerations Prior to the installation and use of this product, review all safety markings and instructions. ! WARNING CAUTION Instruction Manual - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 5
Rack Mount Kit 2 2. Installation 3 3. Operation and Troubleshooting 5 Using HP SureStore CD-ROM Drives 5 Troubleshooting and Repair 7 A. Getting Support 13 HP Customer Care Center Phone Numbers 13 Electronic Support Services 14 B. Warranty 15 C. Technical Specifications 21 Expansion Tower - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 6
iv - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 7
1 Introduction This user's guide contains information about installing and maintaining HP J4148A SureStore CD Expansion Tower. The HP J4148A SureStore CD Expansion Tower works with the following products: • HP J3278A SureStore CD-ROM Server/Tower 7Plus • HP J3168A SureStore CD-ROM Server ( - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 8
Contents • A seven-bay tower with seven HP SureStore CD-ROM drive modules installed • 1-meter SCSI-2 cable (part number 5183-7741) • External active SCSI terminator (part number 5183-7740) • Front cover keys (part number 5183-2615) • User's Guide (this manual) • Power cable for your country Region - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 9
2 Installation CAUTION! CAUTION! CAUTION! t Verify that the power supply input voltage of the expansion tower is set according to the power standards in the country of use. If necessary, set the voltage switch on the rear of the tower (see the illustration below) to 115 volts or 230 volts. t - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 10
connect the power to the standalone server. SCSI IDs are set automatically on HP CD-ROM drives, based on their position in the tower. The topmost drives are read by the HP CD-ROM server. Verifying the Follow the procedure in the HP CD-ROM server User's Guide to Installation validate the correct - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 11
3 Operation and Troubleshooting Once the HP J4148A expansion tower has been installed and powered on, all other operations are CD-ROM operations. Using HP SureStore CD-ROM Drives Tray door Emergency Eject button DISC indicator ON/BUSY indicator Stop/Eject button • Tray door: Press the Stop/ - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 12
your CD in its original case or in the CD-ROM drive at all times will prevent it from becoming dirty or damaged. 6 Operation and Troubleshooting - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 13
Modify the setting only if you are sure the current setting is wrong. CAUTION: Your HP-authorized dealer has normally set up the input voltage as required for the country of usage. on again (power cycle). Call HP support for help, as described in appendixes A and B. Operation and Troubleshooting 7 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 14
following this chart. 2. Consult the troubleshooting procedures in your server's User's Guide. 3. Call HP support for help, as described in appendixes A and B. Finding a faulty component Note CAUTION! If the above procedures do not produce a solution to the problem, there may be a fault with - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 15
well as the expansion tower. This test will be valuable if the problem later is determined to be in the server/tower components. 2. If The tower will operate with any number of CD-ROM drives. Call HP support to arrange for a replacement drive. t The procedures below assume you Troubleshooting 9 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 16
Return an HP CD-ROM drive using the warranty procedure described in appendix B, "Warranty." 3. If you have a replacement HP CD-ROM instructions in chapter 2 for the sequence of power-up steps. Is there a problem with the expansion tower or its connection? It is possible that there is a problem - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 17
8. Now check the server LEDs, according to the server's User's Guide (troubleshooting section). NORMAL: If the server LEDs are normal, the implication is HP support for replacement. ABNORMAL: There is a problem with the tower or the SCSI terminator. Call HP support. Operation and Troubleshooting 11 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 18
alone. 1. Power up the server and check the server LEDs, according to the server's User's Guide (troubleshooting section). NORMAL: If the server LEDs are normal, there is a problem with the tower component of the server/tower. Call HP support. ABNORMAL: If the server LEDs are not normal, there is - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 19
A Getting Support HP Customer Care Center Phone Numbers North America USA & Canada 970-635-1000 Latin America: Argentina Brazil 787-8080 011-829-6612 Mexico 66 02 661 4011 Korea 82 2 3270-0700 or toll free: 080-999-0700 For all other countries, contact your reseller. Getting Support 13 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 20
Electronic Support Services Hewlett-Packard provides software utilities, firmware upgrades, and support information for HP SureStore CD-ROM products on the World Wide Web and various bulletin board services. World Wide Web America Online CompuServe HP's Electronic Support Center: http://www.hp. - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 21
provide assistance. Customer Support Hewlett-Packard Company has support services available to help you in case of difficulties with your HP SureStore CD Expansion Tower. Use the telephone numbers in appendix A, "Getting Support," for all post-sales support, including problems and failures with - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 22
Support." Prepare the following information: • HP product number • Serial number • Date of purchase • Your shipping address • Description of the component failure (see chapter 9 first) Ask for instructions for replacing the defective product. Service Garantía (México) Hewlett-Packard de México, S. - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 23
con el instructivo de uso en idioma Español proporcionado. 3. Cuando el producto ha sido alterado o reparado por personas no autorizadas por Hewlett-Packard de México, S.A. de C. V. Notas: El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa comercial donde adquirió el - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 24
para que se le expida otra póliza de garantía, previa presentación de la nota de compra o factura respectiva. Certificado de Garantia (Argentina) Hewlett-Packard Argentina, S. A. Montañeses 2150 1428 Buenos Aires Argentina Tel. 787 7100 Producto: Modelo: No. de serie: Fecha de entrega: Vigencia de - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 25
h. Cualquier violación de las condiciones de uso, instalación y mantenimiento necesarias especificadas en el Manual de Operaciones. 3. Si el cliente (usuario final), durante el periodo de garantía, pusiera en conocimiento de HPA la existencia de los defectos definidos anteriormente, HPA - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 26
en Argentina, contra la presentación del producto, este Certificado de Garantía y la factura original de compra del producto, en el caso de impresoras presentar la HP Card. 20 Warranty - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 27
SCSI interconnect. CD-ROM drives are connected using a single card-edge connector. Interface Connectors CD-ROM Drive External SCSI Connectors SCSI-2, direct plug-in for HP CD-ROM drive module 50-pin high density SCSI-2, with latch and thumb screw cable attachment Technical Specifications 21 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 28
HP SureStore CD-ROM Drives Data Transfer Rate Sustained Burst Full CAV 2.082MByte/s (14X speed) 4.828MByte/s (32X speed) 10 MByte/s (synch) 5.0 MByte/s (asynch) Random Access Speed 85 ms Data Buffer 512 KByte (256 blocks) Eject Auto Eject; Manual Emergency Eject Disc Loading Automatic - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 29
Electrical and Environmental Power Environmental Electromagnetic Safety Must be correctly configured before power attached, or damage may result At User-Selectable Input Voltage 100-127 Vac 200-240 Vac Current 2 A 1 A Frequency 50/60 Hz Temperature 41-104°F (5-40°C) Humidity 0-80% RHG, - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 30
24 Technical Specifications - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 31
or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 32
Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class-A requirements. Japan: VCCI Class A Taiwan: Class A 26 Regulatory and Safety Information - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 33
European Community Declaration of Conformity. The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, the manufacturer's name and address, and the applicable specifications that are recognized in the European community. Regulatory - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 34
Safety Statements Follow the safety considerations described on page ii (the page following the title page) in this User's Guide. Chinese Safety Statement 28 Regulatory and Safety Information - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 35
HP SureStore CD Expansion Tower contains a laser system and is classified as a "Class 1 Laser Product" under a U.S. Department of Health and Human Services this User's Guide carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location. t - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 36
HP J4148A SureStore CD Expansion Tower weighs 19.4 kilograms (42.8 pounds). Two people are required to lift the tower. Mounting Precautions When you put the tower into a rack, follow these mounting precautions: t Use only the HP the title page in this guide). If your installation requires a - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 37
Regulatory and Safety Information 31 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 38
32 Regulatory and Safety Information - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 39
Regulatory and Safety Information 33 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 40
34 Regulatory and Safety Information - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 41
of CDs 6 O ON/BUSY indicator 5 online support services 14 operation 5 P power supply 23 power voltage 3 product description 1 R regulatory information 25 replacing components 10 S safety information 25 specifications 21 support 13 T troubleshooting 5 V voltage 3 W warranty service 16 Index 35 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 42
Index 36 - HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 43
- HP J3278B | HP SureStore CD Expansion Tower - User's Guide - Page 44
Copyright © 1998 Hewlett-Packard Company Printed in U.S.A. 12/98 Manual Part Number 5967-9867 *5967-9867*