HP J3278B HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979
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- HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 1
- HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 2
- HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 3
User's Guide HP SureStore HD Server 4000 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 4
. The Product. Your product warranty and warranty service information is in appendix B in this guide. Hewlett-Packard Company 8000 Foothills Boulevard Roseville, California 95747-6588 Product Support HP's Electronic Support Center: http://www.hp.com/support/hdserver See also appendix A, "Getting - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 5
Guide This User's Guide aids in installation and use of the HP SureStore chapter 2 of this manual for installing the server. 2. Installation is a detailed guide to initial installation on the network, just like any other file server. For instructions to map a drive to the server for a client station - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 6
When the server has been fully installed and you need instructions on various methods to restart it, use chapter 6. 6. the problem or repair the faulty component. The appendices provide supplemental reference information- technical and regulatory specifications, and support and warranty services. 4 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 7
Contents 1. Product Overview What is Network Attached Storage? 1-1 HP SureStore HD Server 4000 1-1 Features 1-2 2. Installation Installation Summary Checklist 2-2 Unpacking Components 2-3 Adding Modules 2-5 Rack Mounting 2-5 Preparation Checklist 2-6 Connecting and Starting Up 2-8 Startup Steps 2-8 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 8
4. Configuration Using a Browser: HD Server Admin Using a Web Browser on the Network 4-1 Setup with HD Server Admin 4-3 Initial Page 4-3 Operating Features of HD Server Admin 4-4 Server Name 4-5 Date and Time 4-5 Automatic Server Restart 4-5 Administrator Username and Password 4-5 Network - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 9
7. Adding Hard Disk Drives Hard Disk Drive Modules Available 7-1 Install the Drive Module 7-2 Startup and Configuration 7-6 8. Adding a Tape Drive Installing an Internal Tape Drive 8-2 Attaching an External Tape Drive 8-8 Using Network Backup with the HD Server 8-10 9. Backing Up and Restoring - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 10
with Your Server Check Indicators 11-1 Normal Indications 11-1 Abnormal Indications 11-3 Check Status in HD Server Admin 11-5 Problem Lookup 11-7 Lights (LEDs) Not Normal 11-7 Alerts on Control Panel 11-7 Other Unexpected Messages on Control Panel 11-8 Failure/Warning Status in HD Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 11
Getting Support HP Customer Care Centers Phone Numbers A-1 Electronic Support Services A-2 B. Warranty Obtaining Warranty Service B-1 Your Hewlett-Packard Limited Environmental C-2 Electromagnetic C-2 Safety C-2 HP 9.1-GB SCSI-2 Disk Drive Module C-3 HP SureStore DAT40i DDS-4 Tape Drive C-3 9 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 12
D. Regulatory and Safety Information Regulatory Statements D-1 FCC Statements D-1 Australia D-2 Canada D-2 Japan: VCCI Class B D-2 Taiwan: Class A D-2 European Union D-3 Safety Statements D-4 Chinese Safety Statement D-4 Lifting Precautions D-5 Mounting Precautions D-5 Index 10 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 13
technology called a thin server, which also allows the NAS devices to be completely independent of the general-purpose file server. HP SureStore HD Server 4000 HP J3290A HP J3291A HP J3292A The HP SureStore HD Server 4000 family of products are NAS devices that attach directly to your network and - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 14
100Base-TX (Fast Ethernet) • TCP/IP Windows Networking • SMB • WINS support • Supported clients: Microsoft® Windows® 95, 98, and Windows NT® 4 • NT domain LCD for basic configuration, with password protection • DHCP/BOOTP and manual configuration of network parameters • E-mail (SMTP) and SNMP alert - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 15
• Automatic server restart • Firmware stored in Flash memory with firmware upgrades over the network • Lockable enclosure and disk drives • Other network management tools such as HP OpenView, HP TopTools, and other managers, through SNMP sets and gets. Product Overview 1-3 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 16
1-4 Product Overview - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 17
The first time the HP SureStore HD Server 4000 is started, it automatically prompts and waits for the IP address setting at the control panel. Then when you access the embedded web interface using a web browser, the server runs an installation wizard. This chapter is a guide to the entire - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 18
page 2-8) ❏ Set the IP address, using either DHCP, BOOTP, or manual entry at the control panel. (page 2-9) ❏ Optional: Additional parameters available disk drives. (chapter 7) ❏ Backup schedule. (chapter 9) ❏ Other automated services. (page 4-12) ❏ Restart the server if your changes require it. ( - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 19
product is installed. • Server. A SCSI terminator is preinstalled on the rear panel (HP part no. 5063-5324). • User's Guide, this manual (HP part no. 5967-9979) • Quick Setup sheet (HP part no. 5967-9985) • 2 enclosure keys (HP replacement part no. 5182-4534) • Two power cords, both with the part - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 20
hard disk drive modules, and an HP DAT40 internal DDS-4 tape drive for local backups. HP J3292A Contains six replaceable 9.1-gigabyte HP SCSI hard disk drive modules, five preconfigured as a RAID 5 volume, one as a hot spare. HP J3291A SureStore HD Server 4000 Tape Drive Hard disk modules (3 in - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 21
Refer to chapter 8 for a list of tape drive products available and the instructions for installation; then return to this page to complete the server installation. Attaching External Tape Drive Note You may attach one external HP DAT or HP DLT drive to any HD Server 4000. You may install both an - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 22
address to the HD Server, or you can allow dynamic IP assignment. Consult your documentation for the service you select. IP addr Mask Gateway___________ • Otherwise, the server must use manual IP address assignment. In this case, determine the IP address, the subnet mask, and the default gateway - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 23
Rear View of HD Server SCSI terminator, or remove and attach external tape drive RJ-45 network connector 2 power plugs 2 voltage selection switches Main power light Power switch Server module Internal tape drive Front View of HD Server Drive keylock Power display Enclosure keylock Control panel - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 24
above the power switch is on and the power display (2-character LED) displays HP. • Drive power and drive activity lights (LEDs) blink to indicate self-tests to the verification checks listed above, refer to chapter 11, "Resolving Problems with Your Server": • Lights described above fail to go on. • - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 25
on the control panel for the IP configuration method as follows. (The two displays alternate.) Press ✔ to use DHCP/BOOTP or... Press ✘ to set IP manually Startup cannot continue until an IP address is set. Press one of the following keys on the control panel to select the method of assigning - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 26
Subnet Mask 7. Press w to scroll down to the next parameter, the IP subnet mask. The subnet mask determines what traffic should be sent to the gateway and what traffic stays on the local segment. You will see a default based on the class of IP address you set in step 6 above. An example for class C - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 27
Optional: Additional Control Panel Changes: Password, Auto-Restart, Link Speed 9. Refer to the table on page 3-6 for any setup changes you want to make on the control panel. Examples of setup changes are: • You may set a password to limit access to the control panel. Set the Change Password - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 28
embedded HD Server Admin (with a web browser). If your server deviates from the above conditions after it has been set up, see chapter 11, "Resolving Problems with Your Server". 2-12 Installation - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 29
13. Allow the Installation Wizard to remain selected and click the [Next>] button to proceed. Click [Next>] when finished with each page; you will be guided through the configuration parameters used for most network environments. Use the [Help] button for assistance on the pages. Installation 2-13 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 30
14. When you reach the Finish page, click the Finish button to apply the setup changes you have made and to exit the wizard. • If the changes you have made in the wizard require restarting the server (as server name and IP changes require, for example), you will see a check in the box for Restart - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 31
Parameter Page in HD Server Admin Location in This User's Guide Microsoft Security Model: User-level and SecurityÆMicrosoft Networking " on page 4-13 16. Register your HP NAS product now and receive: • Technical support updates • Special Hewlett-Packard offers • Details on new products and - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 32
. Flashing Red: Temperature in this cage definitely exceeds the operating temperature range. Immediately begin the shutdown procedure on page 6-5 and refer to chapter 11, "Resolving Problems with Your Server". 2-16 Installation - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 33
them as advised in the "Cleaning" section in the electronic User's Guide on the HP SureStore Tape CD-ROM that accompanies your HP tape drive. If your HP SureStore DAT drive was preinstalled, use the instructions in this section. Recommended Cleaning Frequency CAUTION! Number of DDS Cartridges - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 34
2-18 Installation - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 35
and functions of the control panel in setting up your server. Once you have installed and started or restarted the server according to instructions in chapter 2 or 6, you can use these procedures. Control Panel Reference Buttons Display Symbols v Up For parameters, previous one in menu. For - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 36
return here. The control panel display then alternates the following instructions for entering view mode: Use Ç or È key and alerts see chapter 11, "Resolving Problems with Your Server". Setup Mode Enter setup time (see chapter 2) if you choose the manual method of IP address setting. Proceed to - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 37
page 3-3, and then return here. The control panel display then alternates the following instructions for setup mode: Use Ç or È key to move up/down Use ✘ ". • To check errors and alerts see chapter 11, "Resolving Problems with Your Server". Supplying the You will be prompted as shown below - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 38
Setup Parameters and Procedures Setting Password, Auto-Restart, Link Speed Refer to the table on page 3-6 for the setup changes you want to make on the control panel. Examples of setup changes are: • You may set a password to limit access to the control panel. Set the Change Password parameter. • - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 39
Exiting the To finish using the control panel view mode or setup mode, press ✘ Control Panel to cancel. You will see one of the following displays: Notes for Setup Exit Setup Mode ? ✔ = Yes, ✘ = No Exit View Mode ? ✔ = Yes, ✘ = No Press ✔ to confirm the exit. ❏ If your IP address, subnet mask, - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 40
Reference Table: Control Panel Parameters, Menus, and Settings Parameter In Setup Mode In View Mode Description IP Method Settings menu: Manual * DHCP/BOOTP Show setting only Selects the mechanism for determining the IP address, subnet mask, and default gateway. IP Address * Edit the default: - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 41
Parameter In Setup Mode In View Mode Description Shutdown Server Prompt: Prompt: Shuts down file services. This allows you to safely ‡ Press ✔ to begin Press ✔ to begin switch off power or insert drives. Exit Setup/View Mode Prompt: Prompt: In setup - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 42
3-8 Configuration Using the Control Panel - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 43
at another computer on the network, once you have configured the IP address of the server (step 5 on page 2-9). Network Client Client HP SureStore HD Server Administrator's PC + web browser You can use Microsoft Internet Explorer version 4.0 or later or Netscape Navigator version 4.06 or later - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 44
established, not "No link". • The IP address, mask, and gateway assigned to the server are legitimate for the subnet used. See also chapter 11, "Resolving Problems with Your Server". 4-2 Configuration Using a Browser: HD Server Admin - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 45
Setup with HD Server Admin You can change configuration and monitor and administer the server using the HD Server's embedded web tool named HD Server Admin. This chapter focuses on the tasks you can do with the tool. All configuration tasks can be done using this utility, except for the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 46
, you select (3) among items menued in a column at the left side of the page. The new page presents the parameters. In this manual, the series of selections required to reach the parameters is shown as "Configuration Æ General Æ System Information", for example. (1) (2) (3) Note: Restart May Be - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 47
page 4-3) and to some remote management applications or services (see "SNMP" on page 4-12). Date a message is displayed on the control panel instructing you to press ✔ to restart. You access to HD Server Admin (except the Identity and Support pages). This password is not related to the optional - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 48
the secondary if needed. This is not set by default. ❏ You must manually add a DNS entry for this server in your DNS database if you wish name and address of the primary domain controller (PDC). This is needed for services such as DHCP and WINS. ❏ If you are using Passthrough Authentication (see - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 49
of the six drives. The diagram on the Disk Setup page shows all drives in the array connected with solid lines into Volume C. (For the HP J3292A product, the sixth drive, as a hot spare, is connected with a dotted line into the volume.) You can click on an individual drive to get - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 50
of the volume should fail, the spare disk drive automatically will be activated and will replace the failed disk drive. This takes place without interrupting service to clients. On the diagram, the status of the drive will be shown as failed. Replace it at a convenient time using this same procedure - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 51
Add the Spare to the Volume Once you have added the spare as described in the previous section, "Add a Disk Drive as the Hot Spare", you can change its role to be part of the volume. However, this drive will no longer provide the extra redundancy of a spare in case of a drive failure. On the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 52
Set Up Shares Security Æ Microsoft Networking page Share Level, User Level Note By default, Security Model for Microsoft networking is set to Share Level security rather than User Level security. You may change it here. The setting takes effect after the next restart (see page 4-13). The settings - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 53
Set Up Users and Groups Configuration Æ Users & Groups page When user-level security for Microsoft networking is configured, use this page to create the users and groups for the server. This page is inaccessible when the default share-level security is configured. (See "Share Level, User Level" on - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 54
in HD Server Admin (see "Check Events" on page 4-14), and are enabled as SNMP traps for viewing by network management tools such as HP OpenView and HP TopTools. If you wish any alerts for this server to also be sent as e-mail to the administrator, then enable Email Alerts, specify the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 55
require the server to be restarted before taking effect. You can perform the restart by selecting Shutdown and Restart on this page. HP Server Admin will be unavailable until the restart completes. See "Restart Procedures" on page 6-6 for more information. Configuration Using a Browser: HD Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 56
Monitoring Status with HD Server Admin Check Status Identity page The server name, product name, and the status of the server are shown at all times at the top of the HD Server Admin web pages, above the tabs. Use the [Help] button, where available, for full interpretation of all the data - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 57
used at client workstations on the network to access the HP SureStore HD Server 4000 are the same as for other Microsoft accesses the server just as any other networked file server. The client operating systems supported are Microsoft Windows 95, 98, and NT 4.0. The directories available to a - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 58
Map Drive For mapping, you need the IP address or server name of the HD Server, the share name, and either the share password (configured for share level) or the user name and password (configured for user level). 1. Look in Network Neighborhood for the server: Find it in the domain or workgroup - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 59
d. For Windows NT, 95, 98: Use the password as follows: • If the user-level security model is in effect (see "Set Up Shares" on page 4-10), then the password is configured on the Configuration Æ Users & Groups pages in HD Server Admin (as described on page 4-11). If the password is the same as that - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 60
5-4 Setting Up Client Access - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 61
above the power switch is on and the power display (2-character LED) displays HP. • Drive power and drive activity lights (LEDs) blink to indicate self to the verification checks listed above, refer to chapter 11, "Resolving Problems with Your Server". • Lights described above fail to go on. • - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 62
Main power light Power switch Server module Internal tape drive Front View of HD Server Drive keylock Power display Enclosure keylock Control panel Link/activity light Drive power, Drive activity lights 4. The next display on the control panel depends on whether this is the first time the server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 63
press v or w to change it. When the password is complete, press ✔ at the first blank character position. 6. The control panel display alternates the following instructions for setup mode: Use Ç or È key to move up/down Use ✘ to cancel Use ✔ to select Press any control panel button to proceed with - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 64
access see chapter 5, "Setting Up Client Access". If your server deviates from the above conditions after it has been set up, see chapter 11, "Resolving Problems with Your Server". 6-4 Shutting Down and Restarting - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 65
Note The shutdown procedures are used to disconnect client sessions and to halt server operation, and are part of other procedures recommended in this manual. The methods available to you, listed below, depend on the state of the server. ❏ Before doing any of the methods listed below, notify users - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 66
setup changes, and are part of other procedures recommended in this manual. The methods available to you, listed below, depend on the state three times, then the server halts and displays a message on the control panel instructing you to Power off or ✔ to restart. • From fault conditions causing HD - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 67
Reset to "First Time" Defaults Procedure Once the server has been installed, its configuration can be changed by using the control panel during initialization or by using HD Server Admin after initialization. But if your changes produce errors so serious that you cannot succeed in changing back to - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 68
What is Reset by "Reset Defaults"? What is reset? IP Method IP Address Subnet Mask Default Gateway Link Speed Domain (DNS) DNS Server (Primary) DNS Server (Secondary) Workgroup/ Domain Passthrough Authentication Server Name Passthrough Authentication Server IP Primary WINS Server NetBIOS Node Type - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 69
: ConfigurationÆGeneralÆSystem Information (blank) Phone HD Server Admin: ConfigurationÆGeneralÆSystem Information (blank) Asset# SNMP set (blank) Support URL HD Server Admin: ConfigurationÆGeneralÆSystem Information (blank) Default URL SNMP set (blank) Management server URL SNMP set - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 70
shutdown from HD Server Admin). If control panel displays FAIL, note the error code displayed with it, and then switch off power and call for support. If the normal control panel display freezes or another critical error occurs or FAULT appears, then an alert is sent and an error is logged - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 71
the capacity of all your drives, then see chapter 11, "Resolving Problems with Your Server", for drive removal. Then return to this chapter for drives are HP D4289A 9.1-GB models, then adding an HP D5039A 18.2-GB model will utilize only 9.1 GB of the available disk space. Adding an HP D3583C 4.2-GB - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 72
use the following installation instructions instead. To use a replacement that is on hand, also use these instructions. Disk drives are more weaken the contact. Installation Steps 1. Notify users of the interruption in service while the server is shut down, and recommend that they close all files - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 73
2. Shut down the server and leave the power on, using one of the following methods. (If the server is not powered on, skip this step.) • Use the control panel's view mode, as follows: Press ✔ twice. Use the v or w button to scroll to the Shutdown Server parameter. Press ✔ and confirm with ✔ again. • - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 74
6. On the drive module, press the locking tab down while you pull the drive lever out and fully up. The locking pin on the top of the drive fully retracts to allow insertion into the slot. Unlocking the drive lever. (If you have removed the drive module from another slot or another server, rather - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 75
8. Press the drive lever down until it latches. The module fully engages, while the locking tab and pin snap into place. Both the front of the module and the drive lever are flush with the adjacent surfaces in this position. Pushing down the drive lever to snap module into place. 9. Lock the drive - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 76
the server is being installed and started for the first time, go now to the installation procedure on the Quick Setup sheet, or in this manual go to "Connecting and Starting Up" on page 2-8 and continue with the procedures in chapter 2. Because your server was initialized with the drives installed - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 77
of the volume should fail, the spare disk drive automatically will be activated and will replace the failed disk drive. This takes place without degrading service to clients. On the diagram, the status of the drive will be shown as failed. Replace it at a convenient time using this same procedure - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 78
7-8 Adding Hard Disk Drives - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 79
* * Letter suffix may increment External tape drives to attach to the server: HP Product Name HP SureStore DAT24e DDS-3 drive HP SureStore DAT40e DDS-4 drive HP SureStore DLT40e HP SureStore DLT70e HP SureStore DLT80e Product Number C1556D* C5687A* C1579A* C5658A* C5726A* * Letter suffix may - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 80
User's Guide on HP SureStore Tape CD-ROM. Useful instructions include: • Items listed above for the printed Installation Guide • Cleaning with the DDS cleaning cartridge Other instructions are not applicable to the HD Server. 2. Assemble the following tools: • Torx #15 driver for enclosure - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 81
drive Tray Secure screws in upper mounting holes. 5. If the server is not powered on, skip to step 9. 6. Notify users of the interruption in service while the server is shut down. Recommend that users close all files. 7. Shut down the server, using one of the following methods. • Use the control - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 82
11. Remove the front bezel from the server: Grasp the indentations at the sides near the top of the bezel. Pull the top forward, swinging it down to clear the retaining clips at the bottom of the enclosure. Lift the bezel away from the enclosure and set aside. Removing the front bezel. 12. Open the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 83
drive slot at the front of the server (illustrated below), using a Torx #15 driver to remove the two screws. Reserve the screws for attaching the tape drive. Remove screws server. The tray must fit between two sheet metal guides at both sides of the enclosure. If the tray does not slide easily, it may - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 84
SCSI cable connector: Do not push on side levers. Push on white tab. CAUTION! If installing an HP DAT24i drive, a 68-pin female to 50-pin female SCSI adapter is required. You can order HP part number 5064-4688. ❏ Do not push on the levers to secure the SCSI connector. Push on - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 85
procedure on the Quick Setup guide, or in this manual go to "Connecting and service is resumed. 24. Refer to chapter 9 for configuration of backup functions. ❏ Tape drives must be cleaned regularly for reliable service. Follow cleaning instructions in the electronic User's Guide on the HP SureStore - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 86
Customer care and Warranty • Electronic User's Guide on HP SureStore Tape CD-ROM. Useful instructions include: • Ordering Information • Loading and instructions are not applicable to the HD Server. 2. If the server is not powered on, skip to step 6. 3. Notify users of the interruption in service - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 87
procedure on the Quick Setup guide, or in this manual go to "Connecting and service is resumed. 14. Refer to chapter 9 for configuration of backup functions. ❏ Tape drives must be cleaned regularly for reliable service. Follow cleaning instructions in the electronic User's Guide on the HP SureStore - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 88
Using Network Backup with the HD Server HP SureStore HD Server 4000 supports share access for network backup applications. It does not run an agent for backup applications as some PC-based servers can run. 8-10 Adding a Tape Drive - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 89
SureStore HD Server 4000 provides a backup and restore facility for tape drives installed in the server (internal drive) and/or attached to its SCSI connector (external drives). See chapter 8 for the drives available and for installation instructions. One model of HD Server, product number HP 3291A - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 90
Capacity Each DAT or DLT tape drive has a nominal capacity that assumes an estimate of a 2-to-1 compression ratio. For example, the HP DAT40i has a native capacity of 20 GB. If the compression of the files you back up on it is actually 2:1, then 40 GB will fit. - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 91
them as advised in the "Cleaning" section in the electronic User's Guide on the HP SureStore Tape CD-ROM that accompanies your HP tape drive. If your HP SureStore DAT drive was preinstalled, use the instructions in this section. Recommended Cleaning Frequency CAUTION! Number of DDS Cartridges - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 92
Discard it after you have used it 50 times, or as instructed on the packaging. Specifying and Scheduling a Backup Use a web browser at a network workstation to start HD Server Admin. See page 4-1 to page 4-4. Click the Backup/ - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 93
Note: One Tape Only ❏ You cannot change tapes during a backup of this server, so you must specify a set of files that will fit on one tape. Your file system may be too large to fit on a single tape. See "Capacity" on page 9-2 for further information. Use backup schedules to back up different file - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 94
servers other than an HP SureStore HD Server 4000, be restored in an HP SureStore HD Server 4000. drives (such as 40 GB for HP DAT40). Disable compression only if you with the hardware compression used on the HP DAT and DLT tape drives. Reset HP DLT drives, the tape will not - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 95
drives, the tape will not be ejected when unloaded, merely made inaccessible for further recording until manually reloaded.) Making a Disaster Recovery Backup Tape HP recommends that you plan for the recovery of both the file system and the configuration on the server. The loss of the RAID volume - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 96
hardware and file system from major loss-that includes failure of multiple disk drives and possibly other components of the server-see chapter 11, "Resolving Problems with Your Server". 9-8 Backing Up and Restoring Files - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 97
Restoring Files Use a browser at a network workstation to start up HD Server Admin. (See page 4-1 to page 4-4.) Click the Backup/Restore tab. Click the Restore button to access the Restore page. To access the appropriate backup page, select a button from the row across the top as follows. (The - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 98
all of the files from tape to the server as described above. The entire disaster recovery process is described in chapter 11, "Resolving Problems with Your Server". To prepare for disaster now, note some of the additional requirements in particular cases: • Recreating the volume. • Restoring the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 99
unloaded. Unloading prevents the next backup from recording over this one. (Note that on HP DLT drives, the tape will not be ejected when unloaded, merely made inaccessible for further recording until manually reloaded.) Backup/Restore Log Use a browser at a network workstation to start HD Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 100
9-12 Backing Up and Restoring Files - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 101
firmware. You can check (and download from) the HP web site for support. You can access that site using a link on the Support page in HD Server Admin (see page 4-3). The URL is: http://www.hp.com/support/hdserver Or, you can contact your nearest HP Customer Care Center (see page A-1). Updating the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 102
Downloading an Update When an updated version of the HP SureStore HD Server 4000 firmware is available on the HP web site, copy the image file to a directory on the HD Server. Updating the Server Note You must update the image on the server's Flash - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 103
Switching to the Backup Image The server's Flash memory stores two images of firmware. And once it has been updated with a new firmware image (as described in "Updating the Server" above), the versions may be different. In case of failure during an update, you can back up to an older version. It is - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 104
After updating and then reverting to the alternative image, you may see on the Firmware Update page the following example: Current Firmware Version: A.00.00 Alternate Firmware Version: A.01.01 After updating to A.02.01, for example, and restarting, you would see on the Software Update page the - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 105
11 Resolving Problems with Your Server Check Indicators Normal Indications Main power light Power switch Server module Internal tape drive Enclosure keylock Control panel Control panel display Link/activity light Drive activity light Drive power light Resolving Problems with Your Server 11-1 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 106
Light (LED) Condition Main power On Power display HP Drive power Flash red, then green at startup; then solid green. Drive activity Green at Access". If your server does not operate as described above, see the next "Abnormal Indications" section or "Problem Lookup" on page 11-7. 11-2 Resolving - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 107
Fan fault: Immediately shut down server and switch power off (see page 11-17). Call HP support per appendix A, "Getting Support". Activity Light Error Displays Link/ Activity Drive Activity Problems Off - Network problem. See "Network Failures" on page 11-11. - Off at Drive fails to spin up - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 108
server and switch power off (instructions on page 11-17). See "Excessive Drive Temperature" on page 11-12 for troubleshooting. Off Drive fails to spin up. See "Drive Fails to Spin Up" on page 11-12. HP DAT Drive Light Error Displays Attention/ clean Problems Flashing amber Media caution: too - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 109
be replaced according to instructions in the section " service will be slow and will no longer provide any redundancy (further failure protection). Replace the drive as soon as possible. Call HP support per appendix A, "Getting Support Warning" (yellow) , then a problem is detected in the drive (such - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 110
volume. 2. Restore the data from backup tape or another source. Status Æ Event Log page The events listed in the event log may help you track problems. 11-6 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 111
Lookup Lights (LEDs) Not See the problems listed in the section "Abnormal Indications" on Normal page 11-3. Alerts on Control Panel If the control panel (no Alerts) Press ✘ to exit view mode. Exit View Mode ? ✔ = Yes, ✘ = No Press ✔ to confirm the exit. Resolving Problems with Your Server 11-7 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 112
or Unexpected Press ✘ to set IP manually Messages on Control Panel This control work and FAULT appears again, then the server module has failed. Call HP support per appendix A, "Getting Support" for a replacement part. To replace it, see "Replace the 11-8 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 113
panel display for alerts. Follow the instructions in "Alerts on Control Panel" on page 11-7. 5. If the above show no problems, restart the server. See "Restart" then a drive may have failed. Call HP support per appendix A "Getting Support" for a replacement part. To replace it, see "Replace Disk - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 114
sure that a valid default gateway is set. 4. Try disabling proxies to get access. 5. Also check the "Network Failures" on page 11-11. 11-10 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 115
the setting for Link Speed on the server.) 4. Check for alerts and check the event log for problems. (See "Alerts on Control Panel" on page 11-7. See the Status Æ Event Log page instructions beneath "Failure/Warning Status in HD Server Admin" on page 11-9.) Access Denied when Map Drive Attempted - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 116
light briefly flashes red. If it does not, the enclosure is faulty. Call HP support per appendix A, "Getting Support". Lost Administrator Password The two types of optional passwords are the control panel password "Open the Enclosure" on page 11-25. 11-12 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 117
these configuration files are needed to restore the server's configuration to its Flash memory. Go to the procedure "Disaster Recovery" on page 11-19. Resolving Problems with Your Server 11-13 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 118
✔ to Server use DHCP/BOOTP or Press ✘ to set IP manually), Configuration indicating that the configuraton is set to "first time" defaults so that your server will be accessible on the network. Follow the instructions in step 5 on page 2-9 through step 12 on page 2-13. Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 119
step 3 of the procedure "Switching to the Backup Image" on page 10-3. Boot selection =A.01.01 If the alternate image has the same failure, call HP support per appendix A, "Getting Support". Resolving Problems with Your Server 11-15 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 120
you can load and eject a tape manually. If you cannot, then call HP support per appendix A "Getting Support" for a replacement. Do not remove that the tape drive will be recognized. 5. If all above verifications show no problems, restart the server. See "Restart" on page 11-18. Try the drive again - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 121
computer on the network. a. To get access to the control panel parameters, you can press ✔ twice. (Instructions for supplying the password if needed are found on page 3-3.) Use v or w to scroll to the either switch the power off, or restart the server. Resolving Problems with Your Server 11-17 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 122
panel, press ✔ to restart. Note Power off or ✔ to restart b. Access HD Server Admin. (Instructions start on page 4-1. A username and password may be required.) Use the Configuration Æ Shutdown/Restart page the shutdown procedure before switching off power. 11-18 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 123
Time" Defaults Procedure" on page 6-7. Download New Use the instructions in chapter 10, "Updating the Firmware". Firmware Disaster Recovery : 1. Replace all damaged drives. (Call HP support per appendix A, "Getting Support" for replacement parts.) To replace drives, Problems with Your Server 11-19 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 124
on page 11-23, through step 9 only. 2. Replace the server module. (Call HP support per appendix A, "Getting Support" for replacement parts.) To replace the module, use the "Replace the Server Module" procedure Up" on page 11-27 and perform steps 2 through 6. 11-20 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 125
one. If you have more than three selected, you are given the option of using one as the hot spare. Perform the requested confirmations. Resolving Problems with Your Server 11-21 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 126
memory to be on the volume. Use Configuration Æ Save/Restore Configuration Æ Save Configuration. Back up the c/system/ or c/system/config/ directory again. 11-22 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 127
Replace Disk Drive Module 1. Notify users of the interruption in service while the server is shut down, and recommend that they close all files. 2. Shut down the necessary. Pull out the plastic shipping plug from between the drive lever and the locking tab. Resolving Problems with Your Server 11-23 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 128
adjacent surfaces in this position. See the illustration below. With drive lever pulled out, sliding the module into slot until it stops 11-24 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 129
9-9.) Open the Enclosure The enclosure must first be opened, according to the instructions in this section, to do some of the procedures listed below. • Replace interruption in service while the server is shut down. Recommend that users close all files. Resolving Problems with Your Server 11-25 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 130
retaining clips at the bottom of the enclosure. Lift the bezel away from the enclosure and set aside. Removing the front bezel 11-26 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 131
the server, reattach the power cables. 7. On the front of the server, switch on power and verify normal operation (page 11-1). Notify users that file service has resumed. Resolving Problems with Your Server 11-27 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 132
-blade screwdriver for filler panel • Flat-blade screwdriver for opening the enclosure • Torx® #10 driver for attaching drive mounting tray • HD Server's enclosure key for opening the keylock 2. Do the detach the extension from the enclosure's power cable. 11-28 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 133
adapter to the new one. • Same SCSI ID set. (A drive with SCSI ID 3 is recognized as "Drive 1" for backup and restore functions. See chapter 9.) Resolving Problems with Your Server 11-29 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 134
, its front holes align with the holes in the metal front of the enclosure. Slide tray between sheet metal guides 9. Use the Torx® #15 screws that you removed from the old tape drive module in step 3 on required due to the large number of small pins. 11-30 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 135
" on page 11-27. Replace the Server Module 1. Assemble the following tools: • Torx® #15 driver or flat-blade screwdriver for filler panel • Flat-blade screwdriver for opening the enclosure • HD Server's for attaching the new server module. Remove screws Resolving Problems with Your Server 11-31 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 136
serial cable 6. Detach the next connection behind the removed serial cable-the RJ-45 connector. (See the illustration below.). Detach RJ-45 11-32 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 137
and receive it from the front of the enclosure with your other hand beneath the module. Support the module with your whole hand; do not pull on the front plastic panel. 9. server. The tray must fit between two sheet metal guides at both sides of the enclosure. If the tray does not slide easily, it may - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 138
fresh from the factory will cause the server to initialize as if it is being installed for the first time (as described 11-34 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 139
disk drives as well as the server module, see also "Multiple Disaster Recovery: Server Configuration and File System" on page 11-20. To Repair Call HP support per appendix A, "Getting Support" for fault Enclosure isolation and repair. Components Resolving Problems with Your Server 11-35 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 140
11-36 Resolving Problems with Your Server - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 141
A Getting Support HP Customer Care Centers Phone Numbers North America USA & Canada 970-635-1000 Latin America: Argentina Brazil 541-778- 3 3335 8333 Thailand 0 2 661 4000 Korea 0 2 3270-0700, outside Seoul: 080 999 0700 For all other countries, contact your reseller. Getting Support A-1 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 142
Electronic Support Services Hewlett-Packard provides support information and firmware upgrades for the HP SureStore HD Server on the World Wide Web and various bulletin board services. World-Wide Web HP's Electronic Support Center: http://www.hp.com/support/hdserver Bulletin Board Forums America - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 143
Centers Hewlett-Packard's Customer Care Centers will assist you in case of difficulties with your HP SureStore HD Server. Use the telephone numbers in appendix A, "Getting Support", for all post-sales support, including problems and failures with the product. They will help you to troubleshoot and - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 144
in appendix A, "Getting Support". Once out of the warranty period, they may contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange component availability, and instructions. Your Hewlett-Packard Limited Warranty One Year 1. HP warrants to you - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 145
country to country, state to state, or province to province. 6. HP will be liable for damage to tangible property per incident up to the applicable to the sale of this product to you. Póliza de Garantía (México) Hewlett-Packard de México, S. A. de C. V. con domicilio en: Prolongación Reforma No. - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 146
con el instructivo de uso en idioma Español proporcionado. 3. Cuando el producto ha sido alterado o reparado por personas no autorizadas por Hewlett-Packard de México, S.A. de C. V. Notas: El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa comercial donde adquirió el - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 147
garantía: Extensión de la garantía: A. Cobertura de la garantía: 1. Hewlett-Packard Argentina, S.A. (HPA) garantiza al cliente (usuario final) que el condiciones de uso, instalación y mantenimiento necesarias especificadas en el Manual de Operaciones. 3. Si el cliente (usuario final), durante - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 148
en Argentina, contra la presentación del producto, este Certificado de Garantía y la factura original de compra del producto, en el caso de impresoras presentar la HP Card. B-6 Warranty - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 149
C Specifications Physical Specifications Dimensions Weight Cooling Height: 42.5 cm (16.7 in) Width: 21.7 cm (8.5 in) Depth: 44.4 cm (17.5 in) J3290A: 24.0 kg (53 lb) J3291A: 25.5 kg (56 lb) J3292A: 25.5 kg (56 lb) One main fan and one fan per power supply Interface Connectors Network External - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 150
Environmental Operating Temperature Operating Humidity Acoustic Emissions 41-95°F (5-35°C) 20-80%, non-condensing L NPE 5.5 B, maximum Geraeuschemission LwA=54 dB am fiktiven Arbeitsplatz nack DIN 45635 T.19 Electromagnetic Complies with: CISPR 22 Class B FCC Part 15, Class B EN 55022 Class-B EN - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 151
Average Maximum Average Average Average 9.1 GByte 7200 rpm 4.17 microsecond 40 MByte/s Read 7 ms Write 8 ms 13.4 W 1.0 A @ 5 V 0.7 A @12 V HP SureStore DAT40i DDS-4 Tape Drive Capacity Data Transfer Rate Cartridge Load Time Fast Search Power Consumption Current Assuming 2:1 compression, 40 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 152
C-4 Specifications - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 153
changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause interference and void the FCC authorization to operate and, if not installed and used in accordance with the instructions, may cause interference to radio communications. However, there is no - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 154
Australia This equipment complies with Australian EMC requirements. Canada This equipment complies with Canadian EMC Class-B requirements. Japan: VCCI Class B Taiwan: Class A D-2 Regulatory and Safety Information - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 155
European Union Declaration of Conformity. The following Declaration of Conformity complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, the manufacturer's name and address, and the applicable specifications that are recognized in the European community. Regulatory - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 156
Safety Statements Follow the basic "Safety Considerations" described on the page following the title page in this User's Guide. Chinese Safety Statement D-4 Regulatory and Safety Information - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 157
WARNING! Lifting Precautions ❏ HP SureStore HD Server 4000 may weigh in excess of 20 kilograms the circuit. See the "Safety Considerations" statements on the page following the title page in this guide. If your installation requires a different power cord than the one supplied with the server, be - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 158
D-6 Regulatory and Safety Information - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 159
-3 link 2-12, 11-1 to 11-3 tape 11-1 to 11-2 adapter SCSI adapter for HP DAT 24i 8-6 adding disk drives to server 7-1 to 7-7 disk drives to volume 4-8 tape 6-10, 11-18 auto-negotiate link 2-11, 3-6, 6-3 B backup access problems 11-16 the configuration 4-13, 9-7 to 9-8, 9-10 configuring 9-4 to 9-8 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 160
to 2-11, 3-1 to 3-6 stops changing 2-8, 6-1, 11-8 unexpected messages 11-8 cooling see temperature cover for slot see filler panel customer support forums A-2 D date and time 2-12, 4-5, 6-4, 6-9, 11-2, 11-7 daylight savings time 4-5, 6-9 DDS tape 8-1 Declaration of Conformity D-3 default gateway - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 161
equals sign on control panel 3-1 erase tape 9-11 errors displayed on front of server 2-8, 6-1, 11-3 to 11-4 errors see also problems with server Ethernet 2-6 European Union declaration D-3 event logging 4-12, 4-14, 6-9, 11-6 exit on control panel 3-5, 3-7 expand volume 4-8, 7-2 Explorer 4-1 external - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 162
Care Centers A-1 forums A-2 HP Hot Swap Disk Module 7-1 HP Rackmount Kit 2-5, D-5 HP SureStore DAT or DLT drive 8-1 HP on power display 2-8, light 11-1 to 11-2 tape attention/clean light 11-1 to 11-2, 11-4 link problems and verification 11-3 link speed 2-11, 3-4, 3-6, 6-3, 6-8, 11-11 link/activity - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 163
2-5, D-5 tape drive in tray 8-3 N name resolution 4-6 server 4-5, 5-2, 6-8 NAS (Network Attached Storage) 1-1 Navigator 4-1 negotiate 10/100 connection 2-11, 3-6, 6-3 power display 2-8, 6-1, 11-3 phone server contact 6-9 support from HP A-1 ping to check IP accessibility 4-2, 11-10 to 11-11 Index 5 - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 164
to 2-8, 6-1 to 6-2, 6-5, 11-18 to 11-19 voltage 2-6 to 2-7, C-1 problems with server 11-1 to 11-35 product list and description 1-1, 2-3 to 2-4 proxy 11- backups 9-4 scripting 4-1 scroll on control panel 3-1 SCSI adapter for HP DAT 24i tape drive 8-6 cable for external tape drive 8-9 cabling inside - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 165
replacement 11-20, 11-31 to 11-35 service HP Authorized Dealer B-1 support A-1 to A-2 warranty B-1 to B-2 set 8-2 installation 8-1 to 8-7 maintenance 2-17, 9-3 problems 11-16, 11-28 to 11-31 see also date time zone 4-5, 6-9 traps for SNMP 6-9 troubleshooting 11-1 to 11-35 twisted-pair cabling C-1 U - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 166
to 2-7, C-1 volume 4-7, 4-9, 7-1 to 7-2, 11-5 to 11-6 W warm swap disk drive modules 7-1, 7-3, 11-23, 11-25 warranty service and terms B-1 to B-6 web browser 4-1 HP Electronic Support Center A-2 Web Console web page 4-5 see also HD Server Admin weight C-1 WINS 4-6, 6-8 wizard for installation and - HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 167
- HP J3278B | HP SureStore HD Server 4000 UserÂ’s Guide - 5967-9979 - Page 168
©Copyright 1999 Hewlett-Packard Company Printed in Singapore 8/99 Manual Part Number 5967-9979 *5967-9979*