HP LH4r Mission Critical Server Suites Fact Sheet
HP LH4r - NetServer - 256 MB RAM Manual
 |
View all HP LH4r manuals
Add to My Manuals
Save this manual to your list of manuals |
HP LH4r manual content summary:
- HP LH4r | Mission Critical Server Suites Fact Sheet - Page 1
Includes (2) clustered HP LXr8000 NetServers • Hardware: (2) clustered HP LXr8000 NetServers with high capacity external storage • Software: Microsoft Cluster Server • Management: HP OpenView Network Node Manager, ManageX and other tools as appropriate SERVICE AND SUPPORT Includes installation
-
1
 |
 |
OVERVIEW
HP's Mission Critical Server Suite for Windows NT
(MCSS/NT) delivers a server solution backed by a
99.9% uptime commitment.
Included in the turnkey
bundle are hardware, software, support and
installation.
PRODUCT
Includes (2) clustered HP LXr8000 NetServers
•
Hardware:
(2) clustered HP LXr8000 NetServers
with high capacity external storage
•
Software:
Microsoft Cluster Server
•
Management:
HP OpenView Network Node
Manager, ManageX and other tools as appropriate
SERVICE AND SUPPORT
Includes installation, configuration and an enhanced
version of HP's Critical Systems Support (CSS/NT)
complete with proactive services and the highest levels
of reactive support.
•
CSS/NT Proactive Services:
Key modules
designed to prevent problems include: Proactive
Prevention, Managed Change, Performance
Optimization and Expert Technical Advice
•
CSS/NT Hardware Reactive Support:
6 Hour
Call to-Repair with a commitment to repair your
hardware within a maximum of 6 hours
•
CSS/NT Software Reactive Support:
Priority
Recovery provides industry leading escalation
paths to Microsoft R&D and time-based
commitments for permanent fixes
•
Configuration Installation:
Included at no extra
charge
•
Pre-sales Assistance:
High Availability Solutions
Plan (HASP)
•
Uptime Commitment:
99.9% uptime for clustered
file system access (8.67 hours maximum
unscheduled downtime during a one year period)
•
Covered Events:
Data storage resources are
inaccessible or system failure or switchback is
taking place rendering the operating system
temporarily inaccessible
•
Key Exclusions
: Planned downtime, data and
application recovery time, operator error, data
center environment failure or system bottlenecks
•
Remedy:
A credit towards 1 free month of service
•
Availability:
Q1, '99
Fact Sheet
September 15, 1998
HP Mission Critical Server Suite for Microsoft
Windows NT