HP LaserJet 3200 HP LaserJet 3200 Series Product - (English) User Guide
HP LaserJet 3200 - All-in-One Printer Manual
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- HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 1
hp LaserJet 3200/3200m printer · fax · copier · scanner user guide LaserJet all-in-one - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 2
- HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 3
hp LaserJet 3200/3200m product user guide - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 4
PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. Edition 5, 5/2003 The information contained in this document is subject to change without notice. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE: Use, duplication, or disclosure - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 5
when using this product to reduce risk of injury from fire or electric shock. 1 Read and understand all instructions in the user guide. 2 Use only a grounded electrical outlet when connecting the HP LaserJet 3200 product to a power source. If you don't know whether the outlet is grounded, check with - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 6
EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 7
only through the software 32 Using the HP LaserJet Director 32 Using the HP LaserJet Document Manager (Windows) or the HP LaserJet Workplace (Mac OS 35 3 Managing General Default Settings, Logs, and Reports Introduction 37 Changing general default settings 38 Changing the default paper size for - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 8
Fax Job Status 64 Receiving faxes 65 Receiving faxes when you hear fax tones 65 Reprinting faxes 66 Blocking or unblocking fax numbers 67 Advanced send fax features and settings 69 About speed-dial codes, one-touch keys, and group-dial codes 70 Programming speed-dial codes and one-touch keys - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 9
Gaining access to the printer driver 105 Printer tasks 106 Printing on letterhead and envelopes 107 Printing on special media 109 Stopping a print job 111 Saving toner when printing drafts 111 Printing on both sides of paper 112 Printing multiple pages on one sheet of paper 114 Creating and - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 10
problems 164 Resolving scanning problems 166 Resolving paper feed problems 170 Clearing jams from the printer path areas 170 Clearing jams from the scanner path areas 177 Resolving image quality problems 181 Resolving control panel error messages 195 Common Macintosh problems 202 Problems - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 11
Resolving PostScript Errors 207 Restoring the factory defaults 209 Uninstalling the software 210 Product Maintenance 211 Cleaning the print paper path 211 Cleaning the scanner path 213 Recalibrating the scanner 216 Managing HP LaserJet toner cartridges 216 Using Memory (DIMMs 220 Installing - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 12
HP sales and service offices 253 Worldwide Hewlett-Packard Country/Region Sales and Service Offices 253 Ordering parts 257 Ordering software 259 Glossary Index 10 Contents EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 13
the product and installing the software. l Software Help - The software Help includes overview information about and procedures performed using the software. l World Wide Web - The following is a website created for the HP LaserJet 3200 product: http://www.hp.com/support/lj3200/ EN Introduction 11 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 14
. This user guide focuses on control panel procedures, some of which you can also do from the software. More than one icon can appear above a procedure. This icon Appears For procedures you can do from the control panel. For procedures you can do from the HP LaserJet Director or software when the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 15
Know the Product Introduction The HP LaserJet 3200 product, a powerful business tool, gives you the capabilities of a full range of office equipment. Scan documents and save them on a website. Use the scanner to make a fax cover sheet, or scan documents for use with other software. You can also scan - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 16
in use. No. Phone line is in use. Yes. Prints when copying ends. Send a paper fax Yes. Yes. Yes. Sends when first fax job ends. Yes. Sends when first No. Phone line is in use. No. Phone line is in use. Yes. Send a PC Scan to fax the PC Yes. Yes. Yes. Yes. Yes. Sends when first fax job ends. - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 17
If the product is: Send a print job Receiving No. a PC fax Sending a Yes. PC fax Scanning Yes. Receive a paper fax Send a paper fax Can I? Receive Send a PC Scan to a PC fax fax the PC Copy No. No. Sends No. No. Sends No. No. Phone when first Phone when first line is in fax - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 18
some other function, and the product is connected to the network using a supported HP JetDirect print server. If the product is: Can I? Send a print job Receive a Send a paper fax paper fax Receive a Send a PC fax PC fax Scan to the PC Copy Printing a Yes. file Prints Yes. Prints Yes. No - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 19
If the product is: Can I? Send a print job Scanning Yes. Receive a Send a Receive a Send a paper fax paper fax PC fax PC fax Yes. No. No. Not Yes. Document available feeder tray to network is in use. users. Scan to the PC Copy No. No. Document Document feeder tray feeder tray is in - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 20
used to fax paper-based documents, make copies, scan documents, and adjust error conditions. When blinking, indicates the product is processing a job. 3 Control Panel Display - Displays messages 4 Enter/Menu key - Use to gain access to the or Menu settings. Menu, save a selection, or go down one - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 21
Scan key - Starts the scan function. 10 Copy key - Starts the copy function. 11 One-touch keypad - Use the keys on the one incoming and outgoing fax sounds. one-, two-, or three-digit code on the numeric keys to configuration report" on page 48 for instructions. The following is a general - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 22
FONTS ALL FAX REPORTS FAX SETUP SPEED DIALS FAX SEND SETUP FAX RECEIVE SETUP ALL FAXES COMMON SETTINGS LANGUAGE DEFAULT PAPER SIZE PRINT DENSITY VOLUME SETTINGS SERVICE SCAN CALIBRATION PRINT T .30 TRACE CLEANING MODE RESTORE DEFAULTS 20 Chapter 2 - Getting to Know the Product EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 23
Identifying hardware parts The two graphics that follow show the external hardware parts of the product. 4 5 3 2 1 1 Front paper path door 2 Document output slot 3 Document release door/control panel 4 Printer door 5 Printer door release latches EN Identifying product components 21 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 24
8 7 6 10 11 9 6 Document feeder tray 7 Paper output bin 8 Single-sheet input slot 9 Paper input tray 10 Paper input guides 11 Special media lever 22 Chapter 2 - Getting to Know the Product EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 25
recycled fiber content if it meets HP's specifications. To order HP paper or the Print Media Guide for HP LaserJet printers, see "Ordering parts" on page 257. Highly textured stock, such as linen, might not print evenly. Very glossy papers might jam or repel toner. Multipart forms can wrinkle or get - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 26
-sheet input slot is designed to hold one sheet. Both can be adjusted to hold media measuring from 3 by 5 inches (76.2 by 127 mm) to 8.5 by 14 inches (216 by 356 mm). This includes, but is not limited to, the following paper and envelope sizes: Paper type English Metric Letter Legal Executive A4 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 27
, and photographs and other items in carrier sheets. Coarse papers scan more easily than smooth items. Slick papers can go through the product, although they may be more difficult to feed through. For best results, feed slick sheets one at a time and have the special media lever set correctly - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 28
or scanned Whether you want to fax, copy, or scan, the procedure for loading the document is the same. If your document is on a standard-weight paper ( is not on standard-weight paper, see "To load special items" on page 27. To load normal print media 1 Adjust the guides in the document feeder tray - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 29
you can make one by taping a transparency and piece of paper together along one of the short sides. Insert the item to be faxed, copied, or scanned into the the paper. • If you have use of a standard size copier, copy the item first and then send the copy through the scanner. 2 Adjust the guides in - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 30
tray or in the singlesheet input slot. See the instructions in this section for more information. Loading the paper input tray You can load up to 125 sheets of 20 lb (75 g/m2) media into the paper input tray, or you can feed one sheet at a time into the single-sheet input slot. Insert - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 31
feeds or jams. If you have loaded special media, make sure to choose the lower paper output path. See "To select the output path" on page 31. 3 Readjust the guides to center the stack. Note EN Using the single-sheet input slot Using the single-sheet input slot, you can print one sheet of - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 32
2 Insert one sheet of media into the single-sheet input slot. If loading special media or letterhead, insert media top first, facing forward. 3 Readjust the guides to center the sheet. Note If you have loaded special media, make sure to choose the lower paper output path. See "To select the output - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 33
. - Or - l To eliminate curl, use the straight-through paper path by opening the front paper path door. All printed media coming out of the front paper output slot will be in reverse order. Note To avoid jams, keep the area in front of the front paper path slot clear so that media can easily exit - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 34
in the sections listed below are available only through the software that came with the HP LaserJet 3200 product. l Using the HP LaserJet Director l Using the HP LaserJet Document Manager (Windows) or the HP LaserJet Workplace (Mac OS) For more detailed information about how to use the tools - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 35
Director in the Mac OS, double-click the alias for the HP LaserJet Director that appears on the desktop as shown below. Windows The following examples of the HP LaserJet Director for Windows and the Mac OS shows only the default buttons. Mac OS EN Features available only through the software 33 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 36
paper size. Archive Scans the document in the document feeder tray and stores it in a default destination. Toolbox (Windows) Displays tools and Support help. Tools (Mac OS) Customize Displays the Customize dialog box where you can change settings for HP LaserJet Director. To turn off the HP - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 37
the scanner automatic document feeder" to deselect this option, and then click OK. 4 Click Apply, and then click OK. You can still open the HP LaserJet Director double-clicking the alias on the desktop. Using the HP LaserJet Document Manager (Windows) or the HP LaserJet Workplace (Mac OS) The HP - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 38
36 Chapter 2 - Getting to Know the Product EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 39
. The instructions included in this section are those for the control panel. Adjusting settings from the software is sometimes the easiest method. To gain access to default settings in the software on a Windows-compatible computer, click Start, point to Programs, point to HP LaserJet 3200, point - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 40
settings This section contains instructions for: l Changing the default paper size for the paper input tray l Changing sound volume l Changing the language on the display panel l Restoring factory defaults Changing the default paper size for the paper input tray Note The paper size should be set - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 41
with incoming and outgoing faxes. l The ring for incoming faxes. l The alarm sound the product emits when it requires attention, such as when the printer door is open. l The beeps emitted when you press control panel keys. To change the fax sounds (line monitor) volume The default set at the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 42
To change the alarm volume The alarm is heard when the device is presenting an alert or critical error message. The alarm duration length is either one or three seconds, based on the type of error. The default set at the factory for the alarm volume is Soft. 1 Press ENTER/MENU. 2 Use the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 43
header.) This procedure does not clear fax numbers and names associated with one-touch keys and speed-dial codes or delete any pages stored in memory. To restore factory defaults 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE, and then press ENTER/ MENU. 3 Use the < or > key to select - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 44
a fax call report l Setting when the fax call report prints l Including the first page of each fax on the fax call report l Printing a one-touch, speed-dial, and group-dial report l Printing the control panel menu structure l Printing a configuration report l Printing the block fax list l Printing - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 45
-compatible computers directly connected to the product) l All faxes sent from the HP Workplace (for Macintosh-compatible computers directly connected to the product) The HP LaserJet Document Manager is not supported for Microsoft Windows 95. To print the fax activity log 1 Press ENTER/MENU. 2 Use - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 46
to print automatically The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, as well as any errors that occurred. You can decide whether or not you want the fax log to print automatically after every 40 entries. The factory default is On - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 47
contains information about the last sent or received fax. You can choose to have the report print for one of the following: l Every Fax Error (the default) l Send Fax Error l Receive Fax Error l Every Fax l Send Fax Only l Never If you choose Never, you will have no indication that a fax failed - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 48
To set when fax call reports print 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use the < or > key to select FAX CALL REPORT, and then press ENTER/MENU. 4 Press the > key once to select PRINT REPORT, and then press ENTER/MENU. 5 Use the < or > key to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 49
-touch, speed-dial, and groupdial report This report lists the fax numbers that are assigned to the one-touch keys and speed-dial and group-dial codes. To print a one-touch, speed-dial and group-dial report 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 50
Printing a configuration report Print this report to show the current product settings. To print a configuration report 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use the < or > key to select CONFIGURATION REPORT, and then press ENTER/MENU. The product - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 51
Printing a PCL font list Use this procedure to print a list of the PCL fonts. To print a PCL font list 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use the < or > key to select PCL FONT LIST, and then press ENTER/MENU. The product exits the Menu settings - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 52
Use this procedure to print the following reports at one time: l Fax activity log l One-touch, speed-dial, and group-dial report l . Printing a T.30 protocol trace report This report is used by service technicians to troubleshoot fax transmission issues. To print a T.30 protocol trace report 1 Press - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 53
T.30 protocol trace report to print: l Never (the default) l If an error occurs l At the end of every send and received fax To set when the protocol trace reports prints 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE and press ENTER/MENU. 3 Use the < or > key to select PRINT T.30 TRACE - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 54
52 Chapter 3 - Managing General Default Settings, Logs, and Reports EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 55
product. The product operates just like a regular fax machine; you do not have to install the software or have the computer on for it to work. From the control panel, you can send and receive paper faxes and adjust all settings needed for faxing. Normally, received faxes are printed at the product - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 56
Sending faxes This section contains the following topics: l Sending faxes to one recipient l Quickly programming speed-dial codes or one-touch keys l Sending faxes to multiple recipients l Sending a fax at a future time l Redialing manually l Using the Contrast button to adjust the contrast for the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 57
This procedure details how to send a fax to one recipient. If you want to improve the quality of a paper document before faxing it, scan the document first and straighten or clean the image. Then, send it as a fax from the software. See the software Help for more information. To send a fax 1 Dial - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 58
touch key. The control panel display will notify you that the speed-dial code or one-touch key has not been programmed. 2 Press the ENTER/MENU to program the speed-dial codes or onetouch key. 3 Enter the fax number, and then press ENTER/MENU. Include any pauses, a hook flash, or other needed numbers - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 59
number one at a time, or use the HP LaserJet Director. The HP LaserJet Director is not supported for Microsoft Windows 95. If you want to improve the quality of a paper document before faxing it, scan the document first and straighten or clean the image. Then, send it as a fax from the software. See - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 60
recipients assigned to a group-dial code, press the one-touch key for the group or press SPEED DIAL and the group-dial code for the group, and then press log with the error and then proceed to the next number in the group. The fax activity log feature is not supported for Microsoft Windows 95 but you - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 61
to be sent automatically at a future time to one or more people. When you complete this procedure, the product scans the document into memory and returns to the Ready state so you can do other tasks. This feature is not supported for Microsoft Windows 95. If the product cannot transmit the fax at - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 62
. - Or Accept the default date by pressing ENTER/MENU. 7 Type the fax number, enter the speed-dial code, or press the one-touch key. (This feature does not support ad hoc groups.) Press ENTER/MENU or FAX/SEND. The product scans the document into memory and sends it at the designated time. Redialing - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 63
Using the Contrast button to adjust the contrast for the current fax or copy job Note The contrast setting affects the lightness or darkness of an outgoing fax as it is being sent or the resulting copy. Using the following procedure changes the contrast for the current job only. After the fax has - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 64
than graphics or photos at this setting. l Only a few fax machines receive at this mode. Fax machines that do not will receive at the highest supported resolution. 62 Chapter 4 - Faxing EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 65
the quality of words. l Only a few fax machines receive at this mode. Fax machines that do not will receive at the highest supported resolution. l The document will be scanned as a halftone image (which simulates shades of gray) at up to 300 by 300 dpi. Draft l This setting requires the longest - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 66
clear. 4 Press ENTER/MENU to select the job you want to cancel. 5 Press ENTER/MENU to confirm that you want the job to be canceled. 64 Chapter 4 - Faxing EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 67
line that receives both fax and phone calls and you hear fax tones when you answer the phone, you can start the receiving process in one of two ways: l If you are close to the product, press FAX/SEND on the control panel. l When you answer any phone connected to the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 68
Note If a fax did not print because the toner ran out or if the fax printed on the the jam or refill the media, faxes automatically resume printing. To reprint faxes 1 Print a fax activity log to check which faxes may have been lost. See "Printing the fax activity log" on page 43 for instructions. - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 69
a "discarded" designation. The fax activity log feature is not supported for Microsoft Windows 95 but you can print the fax activity log using the numbers using the control panel You can unblock blocked fax numbers individually or all at one time. 1 Press ENTER/MENU. 2 Use the < or > key to select - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 70
• To unblock a single fax number: use the < or > key to select DELETE ENTRY and then press ENTER/MENU. Use the < or > key to select the fax number you want, and then press ENTER/ MENU to confirm the deletions. • To unblock all blocked fax numbers: use the < or > key to select CLEAR ALL and then - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 71
About speed-dial codes, one-touch keys, and group-dial codes l Programming speed-dial codes and one-touch keys l Programming a one-touch key for alternate long distance l Programming group-dial codes l Deleting all speed-dial codes, one-touch keys, and group-dials codes l Using Manual Dial l Sending - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 72
number you dial frequently from the control panel, store it in a one-touch key, speed-dial code, or group-dial code. In the phone book, there are a total of 250 codes available for the HP LaserJet 3200 product and 275 codes for the HP LaserJet 3200se and 3200m product that can be used for speed-dial - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 73
with speed-dials. A maximum of 50 characters can be entered for a single fax number. Speed-dial codes and one-touch keys are more easily programmed from the software. To program speed-dial codes and one-touch keys 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP and then press ENTER - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 74
press BACK SPACE. 10 Press ENTER/MENU to save the information. 11 If you have more speed-dial codes or one-touch keys to program, repeat steps 1 through 10. To delete speed-dial codes and one-touch keys 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP and then press ENTER/ MENU - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 75
long distance service, you can program a onetouch key to dial the service's access number before a fax number. When you need to use this one-touch key, the software. To program a one-touch key for alternate long distance 1 Follow steps 1 through 6 of "Programming speed-dial codes and one-touch - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 76
in a group-dial code Hint Group-dial codes are more easily programmed from the software. See the software Help for more information. To program group-dial codes 1 Assign a speed-dial code to each fax number you want in this group. See "To delete speed-dial codes and one-touch keys" on page - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 77
ENTER/MENU. Choosing 1 through 10 also associates this group with the corresponding one-touch key. 8 Using the numeric keys, enter a name for the you have more group-dial codes to enter, press ENTER/MENU and repeat steps 1 through 12. For instructions about using a group-dial code to send a fax, see - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 78
finished. Deleting all speed-dial codes, one-touch keys, and group-dials codes CAUTION You can delete all speed-dial codes, one-touch keys, and group-dials codes that are programmed in the product. Once speed-dial codes, one-touch keys, and group-dial codes are deleted, they cannot be recovered - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 79
number and then listen for dial tones before continuing to dial. To use Manual Dial 1 Place the document in the document feeder tray. 2 Press FAX/ the phone's or the product's numeric keys. 3 When the recipient answers, instruct the recipient to start the fax machine. 4 When you hear the fax tones - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 80
dialing sequence. Using dialing characters When using the control panel to type your name in the header or type a name for a one-touch key, speed-dial code, or group-dial code, you press a numeric key repeatedly until the letter you need appears. Then, you press > to select that letter and move to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 81
enter the month and day using both digits (for example, "05" for May), and then press ENTER/MENU. EN Advanced send fax features and settings 79 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 82
is printed at the top of the page. Filling in this information is a legal requirement. The fax header is more easily changed from the software. See the software Help for more information. To change the fax number and company name 1 Press ENTER/MENU. 2 Use the < or > key to select TIME/DATE, HEADER - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 83
Changing the default contrast and resolution for outgoing faxes Note Hint The contrast affects the lightness and darkness of an outgoing fax as it is being sent. Resolution affects the sharpness of outgoing faxes. It also affects the transmission speed of faxes. See "Resolution options" on page 62 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 84
Note To change the default resolution The choices for this setting are Fine (the factory default), Standard, Superfine, and Photo. See "Resolution options" on page 62 for more information. If you only want to change the resolution for the fax job you are currently sending, see "Adjusting the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 85
OFF and then press ENTER/ MENU. To turn the Redial On No Answer on or off The product is set to redial on no answer one time automatically in the United States and Canada, and two times automatically for all other countries/regions. 1 Press ENTER/MENU. 2 Use the < or > key to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 86
beginning of every fax number you enter at the control panel or from the software. By default, this setting is Off. You may want to turn this you can still dial a fax number without the dial prefix by using Manual Dial. See "Using Manual Dial" on page 77. To set the dial prefix 1 Press ENTER/MENU - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 87
Changing the detect dial tone setting Normally the product waits for a dial tone before attempting to a dial a fax number. If you are using the product on the same line as your phone, turn on the detect dial tone setting. This will prevent the product from sending a fax while someone is on the phone - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 88
incoming faxes l Changing answer ring patterns l Enabling an extension phone l Changing the silence-detect mode l Changing autoreduction for incoming faxes l Enabling stamp received faxes l Setting error correction 86 Chapter 4 - Faxing EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 89
the fax. If it cannot forward a fax after repeated attempts because of an error, such as the number being busy and redials failing, your product will print the stored in memory. When using this feature, the product must be the one receiving faxes (not the computer) and the answer mode must be set to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 90
Requesting a fax from another fax machine (polling) If someone else has set up a fax to be polled, you can request that the fax be sent to your product. (This is also known as polling another machine.) To request a fax from another fax machine 1 Press ENTER/MENU. 2 Use the < or > key to select FAX - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 91
Clearing faxes from memory CAUTION Only use this procedure if you are concerned someone else has access to your product and will try to reprint faxes in the reprint memory. In addition to clearing the reprint memory, this procedure clears fax currently being sent, unsent faxes pending redial, - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 92
only need to change these settings if you change what devices are connected to this phone line. To set the answer mode to automatic or manual 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP and then press ENTER/ MENU. 3 Use the < or > key to select FAX RECEIVE SETUP - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 93
, the product will not be able to receive faxes. What is ring pattern service? Ring pattern service, such as distinctive ring, is available from some local telephone companies. It allows you to have two or three phone numbers on one line. This costs less than paying for two or three separate lines - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 94
. To change answer ring patterns Do not change the All Rings default setting if you do not have ring pattern service from your telephone company. If you do not have ring pattern service, and you change this setting, the product might not be able to receive faxes. 1 Press ENTER/MENU. 2 Use the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 95
by pressing 1-2-3 sequentially on the telephone keypad. The default is Yes. Turn this setting off only you have a service from your telephone company that also uses the 1-2-3 sequence, and the service will not work because of the conflict. 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 96
Changing the silence-detect mode This setting controls whether or not you can receive faxes from oldermodel fax machines that do not emit a fax signal during fax transmissions. At the time of this publication, these silent-model fax machines represented very few of the fax machines in use. The - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 97
reduces long faxes to fit on the paper. If the feature is turned off, long faxes print at full size on multiple pages. If you have paper size setting matches the size of paper loaded in the paper input tray. See "Changing the default paper size for the paper input tray" on page 38 for instructions - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 98
Enabling stamp received faxes Note The product is set up to print the sender's identification at the top of each received fax. You can also choose to have your header information included to confirm the date and time the fax was received. If you want the product to include your header information - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 99
change it to Off if you are having trouble sending or receiving a fax and want to accept the errors in the transmission. Turning the setting off might ALL FAXES and then press ENTER/ MENU. 4 Use the < or > key to select ERROR CORRECTION and then press ENTER/MENU. 5 Use the < or > key to select ON or - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 100
your computer if: l the HP LaserJet product is connected directly to your computer or connected to your computer over the network using an HP JetDirect print server, l the software is installed on your computer, and l you are using Microsoft Windows 98, 2000, or NT 4.0, or Mac OS 8.6 or 9.0. To send - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 101
the HP LaserJet Workplace (Mac OS), the HP LaserJet Document Manager (Windows), or the HP LaserJet Director, the software Help. Receiving faxes to your computer To receive faxes to your computer, you must enable the Receive to PC setting in the software. (See the software Help for instructions.) If - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 102
and how many pages are in the fax. See the software Help for more information about fax cover sheets. To customize your own fax cover sheet (Windows) 1 Click Start, point to Programs, point to HP LaserJet 3200, and then click HP LaserJet Cover Page Editor. 1 From the File menu, select New. 2 Select - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 103
To customize your own fax cover sheet (Mac OS) 1 Open the HP LaserJet Workplace. In the File menu, choose in the Image menu, select Insert Image. • To add text, click one of the text tools from the Graphic toolbar, click on the image, and enter the text Save. EN Faxing using the software 101 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 104
102 Chapter 4 - Faxing EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 105
for instructions about sending jobs to print. You can print to the product if: l The product is connected directly to a computer or to the network using a supported HP JetDirect print server, and the printer drivers for this product are installed. (If you installed the software, the printer drivers - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 106
6 driver to take full advantage of the product's features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. l Use the PCL 5e driver if you need print results to look consistent with those from older HP LaserJet printers - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 107
. Mac OS 1 In the File menu, choose 1 In the File menu, choose Page Setup. Print. 2 Use the Page Setup dialog 2 Use the Print dialog box to to set default options. The set print options. HP LaserJet 3200 product must be the device selected for printing in the Chooser. EN Printer drivers - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 108
Printer tasks Use the product to do the following procedures: l Printing on letterhead and envelopes l Printing on special media l Stopping a print job l Saving toner when printing drafts l Printing on both sides of paper l Printing multiple pages on one sheet of paper l Creating and using - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 109
existing stack in the paper input tray, always remove and realign all paper before reloading to avoid multiple paper feeds. If printing on embossed or preprinted paper, make sure the paper meets HP's paper specifications. To order the Print Media Guide for HP LaserJet printers, see "Ordering parts - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 110
are printing several envelopes in succession, load seven to 10 envelopes at most into the paper input tray (B), depending on envelope construction and operating environment. - Or If you are printing only one envelope, use the single-sheet input slot (A). A B 2 Insert the envelopes print side up - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 111
, and custom-made paper. See "Selecting media to print" on page 23 for more information. It is recommended that you use HP media or media that meets HP's specifications. See "Ordering parts" on page 257 to order HP's special media or refer to the Print Media Guide for HP LaserJet printers. To avoid - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 112
when printing media such as postcards, transparencies, labels, envelopes, and heavy paper (28- to 42-lb [100- to 157-g/m2] bond weight). 2 Do one of the following: l If you are printing on a single sheet of print media, adjust the guides on the single-sheet input slot to fit the approximate size of - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 113
on each page. Selecting this option might extend the life of your toner cartridge and reduce your cost per page but will reduce print quality, so be sure to use it for drafts. You can select the EconoMode option from the printer driver. See "Gaining access to the printer driver" on page 105. EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 114
Note Note When using a Windows-compatible computer or a Macintoshcompatible computer, this option is not available with the PostScript printer driver that is provided with the product. To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 115
from top to bottom. Use the instructions below to manually print on both sides of paper. To print on both sides of paper When using a Windows-compatible computer or a Macintoshcompatible computer, this option is not available with the PostScript printer driver that is provided with the product - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 116
you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages will appear decreased in option: 1 Access the printer driver (see "Gaining access to the printer driver" on page 105). 2 Click the Effects tab for Windows-compatible computers, or click the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 117
information about how to use printer settings, see the software Help. Changing the resolution Note The printer's default print quality setting is to print quality settings from the printer driver. The following options are available depending on the printer driver you are using. l Faster Printing - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 118
Quick Set feature allows you to save and reuse the current printer settings. Saved settings are called Quick Sets. For example, you , Quick Sets can be selected and saved from most printer driver tabs. You can also restore printer driver default settings by selecting Defaults from the Quick Sets list - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 119
media with HP LaserJet printers, refer to the Print Media Guide (see "Ordering parts" on page 257). Tips for printing custom sizes l Do not print on media smaller than 3 inches (76.2 mm) wide or 5 inches (127 mm) tall. l Set margins of at least 0.25 inch (6.4 mm) in your software. l Always insert - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 120
Tips for printing labels l Do not use labels that are separating from the backing sheet or that are wrinkled or damaged in any way. l Do not use any sheet of labels that has spaces in it where some of the labels have been removed. l Do not feed a sheet of labels through your product more than once. - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 121
Copying Introduction Anyone can make copies by using the control panel on the product. To use the HP LaserJet Director to make copies, your computer must be directly connected to the product. This section provides information on how make copies from the product as - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 122
copies using the product's control panel is the easiest and fastest method. You can also adjust copy settings from the control panel. Use the software to collate large jobs or make color copies. The topics in this section include: l Making black and white copies l Making color copies l Using the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 123
and the control panel will notify you of the problem. To resolve the problem, try the following alternatives: l Make just one copy at a time. l Turn off the collation. l Split the job into smaller jobs containing fewer pages. l Use the HP LaserJet Director to make the copies. EN Copying tasks 121 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 124
. Making color copies You can create color copies by using the product to scan the original, and then using a color printer to print multiple copies. The HP LaserJet 3200 does not print in color. See the software help for more information about how to make color copies. Using the Contrast button - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 125
items that contain mostly text. When making a copy of a photo or graphic, you can select Photo to increase the quality. If you want to conserve toner and the copy quality is not that important, select Draft. To change the default copy quality, see "Changing the default copy quality" on page 126 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 126
%). 3 Press ENTER/MENU to save your selection. -Or- If you chose CUSTOM (25-200%), type a percentage and press ENTER/MENU. You can change the default paper size in the paper input tray. This can be useful if you want to make Legal to Legal copies. See "Changing the default - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 127
Default Copy Settings You can use the software to change the default copy settings. See the topics listed below for more information: l Changing the default copy quality l Changing the default copy contrast l Changing - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 128
Changing the default copy quality Note The choices for this setting are Text (the factory default), Photo, and Draft. If you only want to adjust the quality for the job you are currently copying, see "Adjusting copy quality for the current job" on page 123. To change the default copy quality 1 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 129
To change the default copy contrast 1 Press ENTER/MENU. 2 Use the < or > key to select COPY SETUP, and then press ENTER/ MENU. 3 Use the < or > key to select DEFAULT CONTRAST. 4 Use the < or > key to move the slider to the left to make the copy lighter than the original, or move the slider to the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 130
is On. This setting can also be set from the software. See the software Help for more information. To use collation, the original document must containing fewer pages. l Make only one copy of the document at a time. l Turn off the collation. l Use the HP LaserJet Copier program to copy and collate - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 131
Changing the default number of copies You can choose to have the default number of copies be any value from 1 to 99. The default set at the factory is 1. To change the default number of copies 1 Press ENTER/MENU. 2 Use the < or > key to select Copy Setup and press ENTER/MENU. 3 Use the < or > key to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 132
130 Chapter 6 - Copying EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 133
how to scan using the software or from the product control panel, how the Optical Character Recognition (OCR) software works, and how to send a scanned item as an e-mail attachment. For more detailed information about and instructions for scanning, beyond what is included in this user guide, see the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 134
basics Note The product offers three ways to scan an item. These include: l From the software: Use the HP LaserJet Director to initiate a scan and then finish the scan using other software. For more information, see "Scanning from the product software" on page 133. l From the product: Insert an - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 135
item. Starting a scan You can start the scanning process from the HP LaserJet Director. The HP LaserJet Director is not supported for Microsoft Windows 95. If you are using Windows 95, see "Scanning with TWAIN-enabled software" on page 142. To scan using the HP LaserJet Director Windows 1 Place the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 136
page-by-page, continue to the "Working with scanned items" section starting on page 136. Mac OS 1 Place the item into the document feeder tray. If the product is connected directly to your computer and the HP LaserJet Director opens after you insert an item into the document feeder tray, proceed - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 137
3 Click Scan on the HP LaserJet Director. The HP LaserJet Scan Control Viewer dialog box appears. 4 Select a scan destination. 5 To select the color scanning option, click "Scan in color." (The product automatically scans the selection in black and white if this option is not selected.) 6 Select - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 138
work with scanned items 1 Click Scan First Page. The first page is scanned and appears in the Preview window. 2 Choose one of the entire scanned page with all regions outlined in color boxes that represent their region types. A region is any part of the image that the scanner software can - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 139
window, displaying the previous view, or the full page view (fully zoomed out). Zoom Out mode 3 Click Scan Next Page to save any edits performed on the previous page and scan scanned automatically. The entire document is sent to the destination. 4 If you send a scanned document to a file, a printer, - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 140
"bleed" along their edges, or that touch other letters l underlined text l text on colored paper Handwriting cannot be converted. If you have problems with your OCR software, see "Problem Solving and Product Maintenance," or the OCR software Help for more information. 138 Chapter 7 - Scanning EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 141
Windows 95. Using the Scan key to scan Using the SCAN key on the control panel to scan is a simple method to scan items (without editing them) and send them to a destination. The SCAN key can be programed to scan to any destination supported by the HP LaserJet Director. To scan using the Scan - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 142
computers, you can choose only one destination for the SCAN key on the device. The two procedures in the following section are for Windows and the Mac OS. To add or delete scan destinations Windows 1 Open the HP LaserJet Director by clicking the HP LaserJet Director icon located on the taskbar - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 143
address, type the e-mail address in the Email Address box. 7 Repeat steps 4 through 6 for other destinations. Mac OS 1 Open the HP LaserJet Director by double-clicking the alias for the HP LaserJet Director that appears on the desktop as shown below. EN Scanning from the product control panel 141 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 144
2 Click the Customize button on the HP LaserJet Director. 3 In the General tab, click "Allow initiating a scan from the device" to select this option. 4 Select an item from the list, and then click Apply. Note You can choose only one destination for the SCAN key on the device. 5 Click OK to close - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 145
4.0, or Mac OS 8.6 and 9.0. It can also be done in Microsoft Windows 95 using a TWAIN-enabled program, and in alternative modes by attaching a scanned file to an e-mail. To send e-mail using Microsoft Windows 98, 2000, and NT 4.0 1 Open the HP LaserJet Director by clicking the HP LaserJet Director - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 146
Windows 95 1 Open a TWAIN-enabled program to scan from the application. 2 Save the file. 3 Open your e-mail program. 4 Attach the document and send the e-mail. For more information, see "Scanning with TWAIN-enabled software." To send e-mail using Macintosh OS 8.6 and 9.0 1 Open the HP LaserJet - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 147
Director. To e-mail in an alternative mode 1 Load the item into the document feeder tray. 2 Use the HP LaserJet Director or software to scan the document to the desktop or document viewer. 3 Save the file in the format you want. 4 Open your e-mail program and attach the file as - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 148
146 Chapter 7 - Scanning EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 149
problems that can occur while using this product. It also provides maintenance tasks to optimize product functionality. Most answers for software-related issues are in the software Help. If the information in this section does not solve your problem, - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 150
troubleshooting checklist If the product does not work properly, first verify the following: l The Ready (green) light is on and not blinking. If the Error (yellow) light is blinking, check the control panel display for a message. l No error 148 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 151
See the following sections to troubleshoot general fax issues, as well as issues that might occur when sending or receiving a fax: l Fax setup checklist l General fax problems l Sending fax problems l Receiving fax problems Fax setup checklist Use the following checklist to help you define what - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 152
l Roll-over lines: A phone system feature where, when one incoming line is busy, the next call "rolls over" to distinctive ring pattern assigned by your phone service provider. Phone company services: l Phone Line Splitters: Device some fax communication problems; try direct phone cord connection - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 153
HP LaserJet product shared with another device: line extension. l Set the product's Rings to Answer for one ring more than the Telephone Answering Machine is set. See the software Help for more information. l If the product is connected to , and wait three seconds. EN Resolving fax problems 151 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 154
section to resolve fax problems. Cause Solution No (889 mm). STOP/CLEAR. faxing. If there is a jam, see "Clearing jams from the scanner path areas" on page 177. Then, resend the job. The minimum scannable page 39 for instructions about changing from the volume settings. product is too high or too - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 155
Use the table in this section to solve problems that might occur when sending faxes. Cause change the setting. One-touch keys, speeddial codes, or group-dial codes are not working. The one-touch key, speed-dial code, or Print a one-touch, speed-dial, and group- group-dial code might not be - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 156
Problem Cause Solution Faxes you send The receiving fax machine might be off or Call the recipient to make sure the fax are not arriving have an error condition, such as being out machine is on and ready to receive faxes. at the receiving of paper number in manual mode. See "Using Manual Dial" - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 157
Problem Cause Solution Unable to start receiving faxes from an extension phone. The Extension Phone setting might be disabled. The telephone cord might not be securely connected. See "Enabling an extension phone" on page 93 for instructions the Getting Started Guide to check the software Help - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 158
Problem Cause Solution Incoming fax The answer mode might be set to Manual. If the answer mode is set to Manual, the calls are Started Guide to check the installation, or replace the telephone cord. The product might be out of paper, and the memory is full. Refill the paper input tray - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 159
one with many graphics. The receiving fax machine might have a slow modem speed. Solution Turn off the Receive to PC option in the HP LaserJet Device Configuration tool: 1 Click Start, point to Programs, point to HP LaserJet 3200 to adjust for phone line. errors. EN Resolving fax problems 157 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 160
the computer. 1 Click Start, point to Programs, point to HP LaserJet 3200, point to Tools, and then click HP LaserJet Device Configuration. 2 Click the Fax tab, and then click the Receive tab. Faxes are printing on two pages instead of one. Received faxes are too light or are printing only on - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 161
problems: l General printing problems l Printing problems when using MS-DOS See also "Resolving image quality problems" on page 181. General printing problems Use the table in this section to solve printing problems. Problem cable if you have one. If you have another the front paper output - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 162
was selected in your error printing to software. the parallel or USB port. The software for your product is not configured for the correct port. Solution Allow extra time for the computer to send the image. Resume printing from the Printers window. Disconnect and reconnect the parallel or - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 163
the using (if it has this feature), or the software Help for printer driver issues. reduction/enlargement setting is incorrect in the program or printer driver. When printing When you print on both sides, there will be Instead of duplexing manually, use the on both sides a difference in the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 164
Problem Cause When printing The Spool MS-DOS Print Jobs check from an MS- box might be selected for other printer DOS program drivers on your computer. running in Windows, this message appears: "There was an error writing to LPT1: for the printer (name of a printer, unknown, or it is - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 165
information in this section to troubleshoot printing problems when printing from MS-DOS. To establish basic communication to the product 1 For Windows 95 and 98, click cable. MS-DOS message appears on computer screen: "Write fault error writing device PRN." Verify that the Ready light is on. In - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 166
to troubleshoot common copy problems. See also "Resolving image quality problems" on page 181 and "Resolving paper feed problems" on page 170. Cause Solution No parallel or If you are copying using the Document If you have a device such as an external USB port is Director or the HP LaserJet - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 167
scanner glass might be dirty. Clean and recalibrate the scanner. See "Cleaning the scanner path" on page 213 and "Recalibrating the scanner" on page 216. See the "Resolving image quality problems panel. The print cartridge might need to be replaced. Replace the print cartridge. See "Ordering parts - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 168
of scans. See also "Resolving image quality problems" on page 181 and "Resolving paper feed problems" on page 170. Cause Solution The message on the computer screen says there was a problem opening scanner: Unable to activate TWAIN source. The computer parallel port might not adequately support - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 169
not supported). Change the parallel port mode setting in the computer's BIOS. HP recommends setting it to ECP or bidirectional, but other modes might also work. For instructions on changing the setting, see the computer documentation, or contact the computer manufacturer. The HP LaserJet Director - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 170
300 dpi, 1 bit per pixel setting. See "About OCR software" on page 138. Print a document from a word-processing program, scan it, and then OCR it to see if the results are better. Calibrate the scanner. See "Cleaning the scanner path" on page 213. 168 Chapter 8 - Problem Solving and Product - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 171
the tray. Do not try to pull the page out, because you can damage the scanner. To remove the page, see "Clearing jams from the scanner path areas" on page 177. Then, curl or roll the item in the direction of the printed side, unroll it, and reload the item. EN Resolving scanning problems 169 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 172
below resolve paper feed problems: l Clearing jams from the printer path areas l Clearing jams from the scanner path areas Clearing jams from the printer path areas Occasionally, media can become jammed in the paper input tray, single-sheet input slot, paper output bin, or front paper output slot - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 173
Clearing jams from the scanner path areas (page 177). If you want to scan an item that is longer than 35 inches (889 mm), first copy the item onto multiple pages and then scan the copies. Print is misaligned on the page (skewed pages). The paper input tray might be too full. The paper guides might - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 174
from the paper input the product from feeding multiple sheets or jamming is dirty or worn. tray or single- sheet input slot (continued). Contact the Customer Service Center for service. See "HP sales and service offices" on page 253. Replace the printer separation pad. A printer separation pad - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 175
Problem Cause Solution The product is Guides are not adjusted properly. feeding multiple sheets or jams frequently from the paper input tray or singlesheet input slot. Remove the media from the paper input tray or the single-sheet input slot. Tap the sides of the media stack together, then - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 176
pages printed. To clear a jam from the interior area 1 If the jam is not visible in the input area, use the two printer door release latches to pull open the printer door (the front paper path door opens automatically whenever the print door is opened). 174 Chapter 8 - Problem Solving and Product - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 177
is in the toner cartridge area but has not reached the fuser and roller area, reach inside and carefully pull the sheet straight forward and out. Do not pull the sheet straight up. This can damage the printer. Only use your hands to remove jammed media. Using other objects can damage internal parts - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 178
cover part way with one hand. With the other hand, grasp the sheet and pull it toward you. 7 After removing all sheets and fragments of media, replace the toner cartridge, and close the printer door and the front paper path door. The product, in most cases, reprints the jammed page and finishes - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 179
. This section contains the following two topics: l Paper feed problems in scanner path areas l Clearing jams from the scanner path area Paper feed problems in scanner path areas The following is a list of possible causes for jams in the scanning mechanism: l Too many pages were loaded into the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 180
can only be loaded one page at a time. Remove the document from the document feeder tray. Straighten the item, then reinsert it. Slide the guides against the sides of the items to center it. Make sure the guides are not adjusted too loosely. The document feeder tray is too full. Remove some of the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 181
, pull the document release door (control panel) toward you. 2 Remove any jammed media. CAUTION Only use your hands to remove jammed media. Using other objects can damage internal parts. 3 Make sure all pieces of media are removed, and then close the door. EN Resolving paper feed problems 179 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 182
4 To prevent jams in the future, make sure the special media lever is in the correct position for the document you are loading. See "Loading print media" on page 26. 180 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 183
are experiencing, and then see the corresponding reference pages to troubleshoot. These examples consist of the most common methods to remedy print quality problems. If you still have problems after trying the suggested remedies, see "HP sales and service offices" on page 253. See "Light print See - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 184
187 See "Repeating See "Repeating image" on defects" on page 187 page 187 See "Toner smear" on page 188 See "Loose toner" on page 188 See "Page skew" See "Wrinkles See "Misformed on page 189 or 192 See "Blank pages" on page 193 182 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 185
print (partial page) The toner cartridge might be low. Replace the toner cartridge. Light print (entire page) 1 If you are printing, use the Finishing tab in your printer driver to turn EconoMode off. 2 At the control panel, use the COMMON SETTINGS menu to increase the toner density setting. 3 The - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 186
"Reducing or enlarging copies for the current job" on page 123) or from the HP LaserJet Director. Dropouts 1 Make sure that the environmental specifications for the printer are maintained. 2 Remove the media from the paper insert tray, turn the stack over, and reinsert it. (The wrapper on many reams - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 187
.See "Managing HP LaserJet toner cartridges" on page 216. 5 Adjust the setting from the front panel. 6 Contact the HP Customer Care for service. Lines 1 Print a few more pages to see if the problem corrects itself. 2 Clean the inside of the printer or run a manual cleaning page to clean the fuser - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 188
in HP's paper specification guide. 5 See "Cleaning the scanner path" on page 213 and "Cleaning the print paper path" on page 211. 6 See "Managing HP LaserJet toner cartridges" on page 216. Replace the toner cartridge if maintenance procedures do not improve print quality. 186 Chapter 8 - Problem - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 189
media type and quality meet HP specifications. Repeating defects 1 Print a few more pages to see if the problem corrects itself. 2 If the distance between defects is 1.5 in (38 mm) or 3.76 in (94 mm), the toner cartridge might need to be replaced. 3 See "Cleaning the print paper path" on page 211 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 190
(see "Overall specifications" on page 228). 4 Clean the inside of the printer or run a manual cleaning page to clean the fuser (see "Cleaning the print paper path" on page 211). 5 Replace the toner cartridge. Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 191
the paper 180°. 4 At the printer control panel, use the Print Quality Menu to decrease the toner density setting. 5 Make sure that the environmental specifications for the printer are maintained. See "Overall specifications". 6 Replace the toner cartridge. EN Resolving image quality problems 189 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 192
paper, the text might not be clear. Try adjusting the resolution, contrast, and/or brightness settings from the dialog box that appears after you click Scan on the HP LaserJet Director. 3 The product might need recalibration. See "Recalibrating the scanner" on page 216. 190 Chapter 8 - Problem - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 193
lines 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that media type and quality meet HP specifications. 3 Replace the toner cartridge. 4 If you noticed the lines on a copy output page or on a fax you sent to a recipient, scan an item and see if similar lines appear on - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 194
cartridge and reinstall it. 2 The toner cartridge might be defective. The toner cartridge might still be under warranty. See "Warranty information" on page 245. 3 The product might need to be repaired if the problem continues after the toner cartridge has been replaced. See "Service and Support - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 195
you installed it. 2 Replace the toner cartridge. 3 Print a self-test page. Wrinkles or creases 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that the environmental specifications for the printer are maintained. 3 Turn over the stack of paper in the tray. Also, try - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 196
sure the media type and quality meet HP specifications. 6 If envelopes are creasing, try storing envelopes so that they lie flat. Tire tracks This defect occurs when the toner cartridge needs to be changed. Replace the toner cartridge. 194 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 197
problem. Message ###: [GROUP NAME] ONETOUCH/SPEED DIAL 50.X FUSER ERROR 51 LASER ERROR 52 SCANNER ERROR 53.X PRINTER ERROR 54.X PRINTER ERROR 55 DC CONTROLLER ERROR Cause The product is waiting for you to press a programmed one-touch key or to enter a speed-dial code to a group-dial code service. - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 198
62.X PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, the product will need service. 79 SERVICE - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 199
error in the product. Press ENTER/MENU to resume the job. DOCUMENT FEEDER JAM A piece of media is jammed in the document feeder tray. Open the document release door, clear the jam, close the document feeder tray, and reload the paper phone line. See "Resolving fax problems" on page 149. FAX - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 200
ERROR FAX SEND ERROR GROUP DIAL NOT ALLOWED IN GROUP GROUP IS FULL. [FAX] TO STARTT IN CLEANING MODE. PLEASE WAIT 1-3 MIN. Cause Solution During the fax transmission, the product Have sender resend the fax. If this ran out of memory. Only the pages that fit problem code you entered is Enter one- - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 201
product completed making one copy. Press ENTER/MENU to clear the error. The remaining copies have been Use the HP LaserJet Director to make phone line. See "Changing the detect dial tone setting". See "Resolving fax problems" on page 149. NO DOCUMENT SENT The fax forwarding setting is on, and - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 202
install the toner cartridge" in the Getting Started Guide for instructions. PRINTER PAPER The paper input tray is empty. TRAY IS EMPTY. ADD PAPER Load media. If media is already loaded, remove it. Check for and remove any jam, and then reload the paper stack in the paper input tray. PRINTER TRAY - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 203
another phone line. See "Resolving fax problems" on page 149. SCANNER RESERVED FOR PC SCAN The product is being used to create a scan by a PC. Wait until the PC scan has finished, cancel the scan from the PC software, or press STOP/CLEAR. SCANNING ERROR. CANNOT CONNTECT TO PC The product cannot - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 204
Common Macintosh problems This section covers the following common Macintosh problems: l Problems in the Chooser l Printing errors l USB problems l Selecting an alternate PPD l Renaming the printer driver l Resolving PostScript Errors 202 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 205
in the Chooser For more information about the Chooser, see the Mac OS Help on your computer. Problem Cause Solution The printer driver Software was not installed correctly. icon, scan icon, or fax icon does not appear in the Chooser. Make sure you are using a highquality cable. Make sure - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 206
Problem Printing errors For more information about the Chooser, see the Mac OS Help on your computer. Cause Solution A print job was Another printer with the same or Check the AppleTalk name of the not sent to your similar name may have received your printer displayed on the self-test desired - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 207
Cause Solution The HP LaserJet This problem is caused by either a USB product software or hardware component. does not appear in the Macintosh Chooser after the driver is selected. Software troubleshooting Check that your Macintosh supports USB. Verify if your Macintosh has Mac OS 8.6 or later - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 208
Problem Cause The HP LaserJet 3200 product does not appear in the All-in-one setup utility. Solution Software troubleshooting Check that your Macintosh supports USB. Verify if your Macintosh has Mac OS 8.6 or later. Hardware troubleshooting Check that the printer is turned on. Verify that the USB - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 209
will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer driver. This will not work for the fax or scanner driver. Resolving PostScript Errors The following situations are PS language specific and may occur when several - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 210
the software application expected a setup or PS header file to be sent to the printer. Limit Check Error Print job Error Font Error Select unlimited downloadable fonts from printer driver. Range Check Font Error Select unlimited downloadable fonts from printer driver. 208 Chapter 8 - Problem - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 211
settings back to the factory default settings, including the fax header and company name, following the instructions below. To reset the product 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE and then press ENTER/ MENU. 3 Use the < or > key to select RESTORE DEFAULTS, press ENTER/ MENU - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 212
folder l HP Scan DS l HP LaserJet 3200 (PPD) l All In One Prefs l Readiris Prefs l HP LaserJet 3200 communications Applications Folder System Folder: Extensions System Folder: Extensions: Printer Descriptions System Folder: Preferences System Folder: Startup Items 210 Chapter 8 - Problem Solving - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 213
This section provides the following topics: l Cleaning the print paper path l Cleaning the scanner path l Recalibrating the scanner l Managing HP LaserJet toner cartridges l Using Memory (DIMMs) l Installing a new document scanner separation pad Cleaning the print paper path Use this process if you - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 214
The device displays the message IN CLEANING MODE until this process is completed. 212 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 215
if there are smudges or other marks on documents or scans of documents. Before cleaning the HP LaserJet 3200 product, disconnect it from the power source. To clean the scanner path 1 Press the two printer door release latches, and open the printer door. 2 If the long, white strip on the inside of - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 216
of the six rollers in the scanner area for dirt or debris. Clean any dirty rollers with a lint-free cloth (such as lens tissues) dampened with a small amount of isopropyl alcohol. CAUTION Do not spray alcohol or any other liquid directly into the HP LaserJet 3200 product. Doing so can damage the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 217
door, inspect the three pressure feet and pads for dirt or debris. If they are dirty, clean them with a lint-free cloth dampened with a small amount of alcohol. 6 Using a dry 7 After the alcohol inside the scanner area has dried completely, close the document release door. 8 Go to "Recalibrating the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 218
To recalibrate the scanner 1 Clean the HP LaserJet 3200 product before recalibrating it. (See "To clean the scanner path" on page 213.) 2 On the control panel, press ENTER/MENU. 3 Press the < key once to display SERVICE and press ENTER/MENU. 4 Use the < or > key to select SCAN CALIBRATION and press - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 219
To join this recycling effort, follow the instructions provided in the box that contains the new toner cartridge. Extending toner life by redistributing toner Areas of faded print are often an indicator that the toner cartridge is near the end of its toner life. You can temporarily reestablish print - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 220
release latches and open the printer door. 2 Using the handle on the toner cartridge, remove the toner cartridge from the product. 3 Shake the toner cartridge from side to side about two times per second to distribute the toner evenly. 218 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 221
4 Hold the cartridge by the handle, with the arrows facing the product, and slide the cartridge into the black grooves in the product. Rotate the cartridge firmly into place, close the printer door, and close the front paper path door. EN Product Maintenance 219 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 222
package and then touch bare metal on the printer. To install a DIMM, follow the instructions below: 1 Unplug the product. 2 Open the product memory door by gently pulling out and upward on the bottom edge until the door supports itself. 220 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 223
bag in which it came by grasping the chip on the top edge. 4 Position the DIMM chip over the outermost slot located closest to the printer memory door. The gold contacts should be pointing down and the cutouts should be on the left side. 5 Carefully press the DIMM chip into the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 224
DIMM, print a configuration report. See "Printing a configuration report" on page 48. The configuration reports lists the amount of memory the product is using. 222 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 225
CAUTION Removing DIMMs To remove DIMMs, follow the instructions below: Static electricity can damage DIMMs. When handling DIMMs, either gently pulling out and upward on the bottom edge until the door supports itself. 3 Unlock the cam latches by pressing them outward. EN Product Maintenance 223 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 226
4 Grasp the DIMM chip on the top edge, gently pull straight up, and then remove the chip from the product. CAUTION Store the DIMM chip in an antistatic bag. 5 Close the product memory door. 224 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 227
pad is a user-replacable part that is ordered as part of a kit for the HP LaserJet 3200 product. The separation pad kit for document scanner path - part number RY7-5055-000CN - contains three pieces: l Document scanner separation pad l Separation mylar l Pad holder When to replace the document - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 228
226 Chapter 8 - Problem Solving and Product Maintenance EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 229
Specifications Introduction This section contains product specifications and regulatory information. EN Introduction 227 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 230
: -20° C to 40° C (toner cartridge) -20° C to 60° C (device) Humidity: 10% to 90% relative humidity (no condensation) Location Memory Place product on sturdy, level surface in a well-ventilated area. Memory 8 megabytes (MB) (HP LaserJet 3200 and 3200se) 16 MB (HP LaserJet 3200m) 228 Chapter - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 231
Up to 33,600 bits per second (bps) Yes Yes Standard: 203 by 98 dpi; Fine: 203 by 196 dpi; Superfine: 300 by 300 dpi (no halftone); Photo: 300 by 300 dpi (halftone enabled) Printing specifications Description Specification Print speed 9 pages per minute (ppm) Printer Duty Cycle 7,000 single - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 232
to 200% 6.3 Bel sound power level Scanning specifications Description Specification Margins for scanned items .12 in (3.05 mm) right and left .16 in (4.06 mm) top and bottom Scanner Duty Cycle 2,000 single-sided items per month Scan resolution 600 PPI color 230 Chapter A - Specifications - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 233
guidelines in this manual. Paper that does not meet these guidelines can cause the following problems: l Poor print quality l Increased jams l Premature wear on the printer, requiring repair For more information regarding paper or other print media that is not included in this user guide, refer to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 234
of 20 lb. U.S. bond weight paper in U.S. cover weight, locate the bond weight in the second column and scan across the row to the cover weight 104# 108# 117# 122# 125# 133# 150# 154# 155# 162# 166# Metric wt. 60 g/m2 64 g/m2 75 g/m2 80 g/m2 90 g/m2 100 g/m2 105 g/m2 110 g/m2 120 g/m2 135 g/m2 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 235
to Non-operating Magnetic Field Emissions, IATA Packaging Instructions 902 Laser safety statement WARNING! The Center for in the United States. This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 236
and used in accordance with the instructions, it may cause harmful interference to is encouraged to try to correct the interference by one or more of the following measures: l Reorient Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 237
to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 238
The following repairs can be done by the customer: Replace any original equipment that came with the product. This includes the toner cartridge, the supports for trays and bins, the power cord and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 239
compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated all the devices does not exceed 5. The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 240
software settings. Contact you equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in the front of this user guide problem should not be referred to the Telecom Faults Service. - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 241
Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: LaserJet 3200 Series (Printer/Fax/Scanner Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 242
program Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 243
, you may be able to select a "draft" mode, which uses about 50% less toner, thereby extending the life of the toner cartridge. This is only available using printer driver properties when printing or making copies from the software. Paper use Depending on the type of program you use, you may be able - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 244
htm Europe: http://www.hp.com/pays/eur_supplies/english/planetpartners/ Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the Print Media Guide for HP LaserJet Printers. This printer is suited for the use of recycled paper according to DIN 19 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 245
Sheets (MSDS) for the toner cartridge and print drum can be obtained by going to HP's website at http:// www.hp.com/go/msds and selecting HP LaserJet Printer Supplies. If you are in the U.S. or Canada and do not have access to the Internet, call U.S. HP First (fax-on-demand service) at 1-800-2319300 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 246
244 Chapter A - Specifications EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 247
Service and Support Information Warranty information Hewlett-Packard limited warranty statement HP LaserJet 3200 product ONE-YEAR LIMITED WARRANTY 1 HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 248
resulting from (a) improper or inadequate maintenance or calibration; (b) software, interfacing, parts or supplies not supplied by HP; (c) unauthorized modification or misuse; (d) operation outside of APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 246 Chapter B - Service and Support Information EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 249
during the warranty period, HP offers the following support options: l HP repair services. You can return the product to an HP repair center, depending on your location. l Express Exchange. In the United States and Canada only, HP provides a reconditioned permanent replacement printer to you on the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 250
accessories that are not required to complete the repair (manuals, cleaning supplies, etc.). What needs to be done? 1. Describe the conditions of the failure. (What was the failure? What were you doing when the failure occurred? What software were you running? Is the failure repeatable?) 2. If the - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 251
THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying software unless you have a separate signed agreement with HP. License Grant. HP grants you a license to use one copy of the software. "Use" means storing, loading - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 252
regulation or contract clause), whichever is applicable. You have only those rights provided for such software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. 250 Chapter B - Service and Support Information EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 253
services. World Wide Web URL - For information specific to the HP LaserJet 3200 product: http://www.hp.com/support/lj3200/ America Online - America Online/Bertelsmann is available in the U.S., Austria, France, Germany, Switzerland, and the U.K. - Printer drivers, updated HP printer software - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 254
number below. If you require additional product repair services, see "HP sales and service offices" on page 253. Australia:(61) (3) 8877-8000 Hong Kong SAR:800 96 7729 Malaysia:+60 3 295 2566 New Zealand: Singapore: +64 9 356 6640 +65 272 5300 252 Chapter B - Service and Support Information EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 255
: (43) (1) 25000-555 Fax: (43) (1) 25000-500 China China Hewlett-Packard Co. Ltd. 9/F, HP Building No. 2 Dong San Huan Nan Lu Chao Yang District Beijing 100022, China Phone: +86-10-6564-5959 Fax: +86-10-6566-8280 Service and Support Hewlett-Packard 351 Burwood Hwy Forest Hill VIC 3131 Phone: (61 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 256
619-6512 Hungary Hewlett-Packard Asia Pacific Ltd. 19/F Cityplaza One, 111 King's Road, Taikoo Shing Hong Kong SAR Phone: (852) 2599-7777 Fax: (852) 2506-9261 Hardware Repair Center: Phone: (852) 2599-7000 Extended Warranty Support: Phone: (852) 2599-7000 Hewlett-Packard Magyarország Kft. Neumann - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 257
70 02 Singapore Hewlett-Packard Singapore (Sales) Pte Ltd 450 Alexandra Road Singapore (119960) Phone: (65) 275-3888 Fax: (65) 275-6839 Hardware Repair Center and Customer Information Center: Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333 EN HP sales and service offices 255 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 258
Sweden Hewlett-Packard Sverige AB Skalholtsgatan 9 S-164 97 Kista Phone: (46) (8) 444-2000 Fax: (46) (8) 444-2666 Ukraine Hewlett-Packard Trading S.A. 14, Bekhterevskiy Pereulok, Block E 04053 Kiev Phone: (380) 44 490 61 20 Fax: (380) 44 490 61 21 256 Chapter B - Service and Support Information - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 259
Document Feeder Support Document Output Support Document Legal Extension Description or use Part Number: Allows more information to be stored in the product. 8 MB: C7842A 16 MB: C7843A 32 MB: C7845A 64 MB: C7846A Replacement toner cartridge for C4092A the HP LaserJet 3200. One of the methods - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 260
Guide for HP documentation LaserJet printers Printing supplies HP MultiPurpose Paper HP LaserJet Paper Transparencies Compatible with the HP LaserJet 3200 product. A guide to using paper and other print media with HP LaserJet printers. HP brand paper for a variety of uses. Premium HP brand paper - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 261
or missing, contact Hewlett-Packard Support. In the United States and Canada: Request by Internet Request by Phone: Request by Fax: Request by Mail: http://www.software.hp.com 661-257-5565 (Mon. - Sat., 24 hours a day) 661-257-6995 U.S. Driver Fulfillment for Hewlett-Packard P.O. Box 907 Santa - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 262
260 Chapter B - Service and Support Information EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 263
including some HP JetDirect print server models. actual size The size of the page when it was scanned (not enlarged bit depth The number of bits used to process scanned images. The greater the number of bits, the more levels of gray that can be used to display the image. .bmp file A Microsoft Windows - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 264
and select among devices (such as printers, file servers, or other computers) connected to the network. collapse The process of reducing a sticky note to an icon. collate The process of printing a multiple-copy job in sets. When collate is selected, the HP LaserJet 3200 product prints an entire set - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 265
-saving feature on your HP LaserJet product. Economode reduces the amount of toner on a the printed page, so that the toner cartridge lasts longer. The printed result is similar to printing a document is draft mode. e-mail (electronic mail) An abbreviation for electronic mail. Software that you can - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 266
number of dots. .hpd .HPD files are scanned documents that are saved using the HP LaserJet Document Manager. HP JetDirect print server An external, standalone print server. To use the HP LaserJet 3200 product on the network, you can connect the product (or a printer) to the print server, instead of - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 267
connector. For the HP LaserJet 3200 product and its supported HP JetDirect external prints servers, the connector can be 10-BaseT, 10/ 100BaseTX, BNC, or token ring. HP LaserJet Director toolbar An HP LaserJet 3200 product software screen used when working with documents. When the document is loaded - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 268
TCP/IP network protocols. It supports MS-DOS, Microsoft Windows, OS/2, Macintosh and Unix clients. NetWare 2.2 is a 16-bit operating system, versions 4.x and 3.x are 32-bit operating systems. node A computer (server or user) or peripheral, such as the HP LaserJet 3200 product, that is connected to - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 269
HP JetDirect print server. printer driver A printer driver is a program that enables your applications to access your product's features. A printer driver translates an applications's formatting commands (such as page breaks and font selection) into a printer manual services to a paper sticky note, - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 270
Protocol over Internet Protocol). In order for the HP LaserJet 3200 product to work on the network, you must scanners and software. Using a TWAINcompliant scanner with a TWAIN-compliant program, you can initiate a scan whether the printer will place the watermark on the first page only or all - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 271
tools such as Explorer and Print Manager. When the HP LaserJet 3200 product (or any printer) is shared using Windows sharing, network users need to install the printer drivers using the Add Printers utility in the Windows Printers folder. zoom in To make a page larger on the screen so you can - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 272
270 Chapter - Glossary EN - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 273
67 both sides, printing on instructions for 112 troubleshooting 161 breaking paper 173 bulk returns 242 business cards, loading 28 busy signals canceling faxes after 64 delayed faxing 59 group faxes 57 buttons control panel 18 HP LaserJet Director 33 C calibrating scanner 216 call reports, printing - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 274
and service offices 253 contrast control panel key 19 copy job settings, adjusting 122 copy settings, default 126 fax job settings, adjusting 61 fax settings, default 81 scanned images 190 troubleshooting 183 control panel blocking fax numbers 67 entering characters 78 entering numbers 79 error - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 275
and supplies 251 Director. See HP LaserJet Director disabling dial tone detection 85 error correction 97 extension phone settings 93 disk drives, external 152 disk space, insufficient 168 distinctive ringing setting up 91 troubleshooting 156 document feeder support part number 257 document feeder - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 276
274 Index Draft quality 126 drivers, printer part numbers 258 requirements for 103 dropouts, character 184 duplexing instructions for 112 troubleshooting 161 duty cycle printer 229 scanner 230 toner cartridges 216 E EconoMode 111 ECP ports 161 edges not printing 184 electrical specifications 228 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 277
, icons for 12 G glass, cleaning 214 glossary of terms 261 glossy paper, problems with 23 graphics See also image quality, troubleshooting adding using HP LaserJet Document Manager (Windows) or HP LaserJet Workplace (Mac OS) 35 converting to text 138 fax resolution 62, 63 saving scans as 138 gray - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 278
off 34 HP LaserJet Document Manager using 35 HP LaserJet paper ordering 258 using 23 HP LaserJet Workplace using 35 HP Multipurpose paper ordering 258 using 23 HP Planet Partners Printing Supplies Environmental Program 241 HP repair services 247 HP Sales and Service offices 253 HP Support Assistant - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 279
media identifying 22 using 27, 109 license, software 249 life span battery 243 life span, toner cartridges 216 light print, troubleshooting 183 lightness. See contrast lights, control panel 18, 148 lightweight media, loading 27 linen paper, avoiding 23 lines, troubleshooting 168, 185 lists. See logs - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 280
56, 70 restoring defaults 41 troubleshooting 153 online support services 251 optical character recognition (OCR) HP LaserJet Director button 34 troubleshooting 168 using 138 ordering accessories and supplies 251 paper 258 paper specification guide 258 parts 257 software 259 orientation, page 28 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 281
228, 240 power loss pending faxes, affect on 59 power, troubleshooting 160 prefixes, dialing 84 preventing jams 25, 28, 29 print cartridges. See toner cartridges print jobs, stopping 111 print path, cleaning 211 printer drivers for 103 duty cycle 229 not responding 160 resolution, changing 115 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 282
testing 222 Ready light 18, 148 recalibrating scanner 216 receipts, loading 27 receiving faxes extension phones 93 from silent machines 94 instructions for 65 to computer 99 troubleshooting 155 recycling paper 242 plastics 241 supplies 241 toner cartridges 216 Redial/Pause key 19 redialing automatic - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 283
paper 23, 25 sending faxes ad-hoc groups 58 delaying 59 from memory 59 group-dial codes 57 multiple recipient 57 one recipient 55 troubleshooting 153 using software 98 separation pads installing scanner 225 part number 257 servers. See HP JetDirect print servers; printer drivers service information - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 284
slow fax transmission 157 scanning 167 smears, troubleshooting 187, 188 smudges, troubleshooting 186 software See also printer drivers adjusting settings using 37 license agreement 249 ordering 259 sending faxes from 98 uninstalling 210 solving problems. See troubleshooting sound volume, adjusting - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 285
111 smeared 188 toner cartridges duty cycle 216 installation, troubleshooting 187 life span 216 low 183 Material Data Safety Sheet 243 part numbers 257 protecting 175 recycling 216, 241 redistributing toner 217 removing before service 247 tones, dial 199 toolbars, HP LaserJet Director 32 toolbox - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 286
speed, scanning 167 speed-dial codes 153, 201 stains 186 streaks 185, 187 tire tracks 194 toner cartridge installation 187 USB ports 160 voice calls 155 voice messaging services 156 white spots 191 wrinkling 193 wrong size pages 161, 164 turning off HP LaserJet Director 34 TWAIN troubleshooting 166 - HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 287
- HP LaserJet 3200 | HP LaserJet 3200 Series Product - (English) User Guide - Page 288
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