HP M3027 HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
HP M3027 - LaserJet MFP B/W Laser Manual
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- HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 1
- HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 2
- HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 3
HP LaserJet MFP Analog Fax Accessory 300 Send Fax Driver Guide - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 4
in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 5
system requirements ...2 Operating system ...2 Displays ...2 Printer ...2 Hardware ...2 Network ...3 Installing the MFP Send Fax driver ...4 Determining if the MFP supports the MFP Send Fax driver 4 Upgrading the MFP firmware and downloading the driver 5 Verifying that the MFP e-mail feature is - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 6
cover page information ...63 Setting the preview preference ...65 Setting the fax driver printer preferences 66 Setting the billing-code configuration 68 4 Troubleshooting Functional errors ...70 The test page does not print 70 The e-mail notification is disabled 70 An e-mail confirmation is not - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 7
driver can be accessed by printing to the MFP Send Fax driver. This guide describes the fax functions that are included with the MFP Send Fax driver and provides instructions about the following tasks: ● Install the fax driver ● Send faxes ● Configure fax settings ● Troubleshoot problems ENWW 1 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 8
2003 ● Windows® Server 2003 x64 ● Windows® Vista Displays The MFP Send Fax module supports display types that have a super video graphics adapter (SVGA) resolution of 800 x 600 Analog Fax Accessory 300 Fax Guide for more information about installing this hardware. 2 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 9
Network The MFP Send Fax driver must be used on a network printer. It is not intended to be used on a local printer, USB, and serial or parallel connections. ENWW Understanding system requirements 3 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 10
Installing the MFP Send Fax driver This section provides instructions about the following tasks: ● Determining if the MFP supports the MFP Send Fax driver ● Upgrading the MFP firmware and downloading the driver ● Verifying that the MFP e-mail feature is configured (optional) ● Configuring the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 11
Upgrading the MFP firmware and downloading the driver To upgrade the MFP firmware and download the MFP Send Fax driver on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp, use the following steps: 1. View the configuration information on the MFP control panel to - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 12
The MFP Send Fax driver is supported in Windows 2000, Windows XP, guide for instructions about installing the remote firmware update (RFU): ● HP LaserJet 4345mfp Series User Guide ● HP Color LaserJet 4730mfp User Guide ● HP LaserJet 9040mfp/9050mfp User Guide ● HP Color LaserJet 9500mfp User Guide - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 13
operating system pane when you click Back, see step 2 for instructions about navigating to it. b. In the Select operating system pane, click the appropriate operating system. NOTE: The MFP Send Fax driver is supported in Windows 2000, Windows XP, Windows XP Professional x64, Windows Server - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 14
file. See the appropriate MFP user guide for instructions about installing the remote firmware update (RFU Guide ● HP LaserJet M3037MFP User Guide ● HP LaserJet M4345MFP User Guide ● HP LaserJet M5025MFP and M5035MFP User Guide Configuring the billing-code feature (optional) HP MFP Send Fax supports - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 15
NOTE: If the billing-code feature is enabled on the MFP, a billing-code entry is required for walkup fax jobs sent from the MFP. Enable the billing code on the HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP: 1. On the MFP control panel, - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 16
5. Under Local or Network Printer, select Local printer attached to this computer. Click Next. NOTE: Select Local printer attached to this computer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 17
7. In the Use the following port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 13. ENWW Installing the MFP Send Fax driver 11 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 18
8. If your computer is not connected to the MFP, select Create a new port under Select a Printer Port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. 12 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 19
10. In the Add Standard TCP/IPPrinter Port Wizard dialog box, click Next. ENWW Installing the MFP Send Fax driver 13 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 20
11. Under Add Port, type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next. NOTE: The default port name is the name that you typed in the Printer Name or IP Address text box. You can change this name by typing a new name in the Port Name text box. 12. - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 21
13. Under Install Printer Software, click Have Disk. 14. In the Install From Disk dialog box, click Browse. 15. Browse to and select the MFP Send Fax driver .INF file extracted in step 1. NOTE: Two versions of the .INF file are available: a 32-bit version for Windows 2000, Windows XP, and Windows - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 22
17. Click OK. 18. Under Install Printer Software, click Next. 16 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 23
19. In the Printer name text box under Name Your Printer, type a name for the printer. The default printer name is HP MFP Send Fax. 20. Click Next. ENWW Installing the MFP Send Fax driver 17 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 24
21. Under Printer Sharing, click Next. NOTE: You can share the printer by selecting Share name on the Printer Sharing window. The MFP Send Fax driver is then available for a Point-and-Print connection. Some features, such as fax preview, are not available if the driver is accessed by using a Point- - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 25
NOTE: Selecting Yes to print a test page sends a fax. No page is printed. a. In the Completing the Add Printer Wizard dialog box, click Finish to complete the wizard and continue sending a test fax. ENWW Installing the MFP Send Fax driver 19 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 26
b. In the HP MFP Send Fax dialog box, click the Fax Job tab. NOTE: The Setup information is not required to send a test page. To set the default sender information and fax settings for all faxes, see Configuration on page 57. 20 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 27
c. In the Fax Number text box under Fax To, type the fax number where the test page will be sent, click To -> to enter the number in the Fax Recipients list. d. Click Send. ENWW Installing the MFP Send Fax driver 21 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 28
e. The preview window opens if you selected Show Preview Before Sending Fax on the Setup tab. On the toolbar, click Send Fax. f. A message appears asking if the test page printed. Verify that the test page printed on the receiving fax machine and then click OK. NOTE: The test page is delivered to - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 29
5. Under Choose a local or network printer, click the Add a local printer button. NOTE: Select Choose a local or network printer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer. If you select Add a network, - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 30
7. In the Use an existing port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 12. 24 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 31
8. If your computer is not connected to the MFP, select Create a new port under Choose a printer port. 9. In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next. ENWW Installing the MFP Send Fax driver 25 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 32
10. Under Type a printer hostname or IP address, type the MFP printer name or IP address in the Hostname or IP address text box and then click Next. NOTE: The default port name is the name that you typed in the Hostname or IP address text box. You can change this name by typing a new name in the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 33
11. Under Install the print driver, click Have Disk. 12. In the Install From Disk dialog box, click Browse. 13. Browse to and select the MFP Send Fax driver .INF file extracted in step 1. NOTE: Two versions of the .INF file are available: a 32-bit version for Windows 2000, Windows XP, Windows - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 34
15. Click OK. 16. Under Install the printer driver, click Next. 28 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 35
17. In the Printer name text box the default name HP MFP Send Fax is displayed. You can change this name by typing a new name in the text box. 18. Click Next. ENWW Installing the MFP Send Fax driver 29 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 36
19. A screen with a test page option is displayed. To send a test fax to another machine, click Print a test page NOTE: Although the button option is labeled Print a test page, no page is printed locally. 20. Click Finish. 30 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 37
Uninstalling the HP MFP Send Fax driver To uninstall the MFP Send Fax driver, use the following steps: To uninstall the MFP Send Fax driver in Windows XP 1. Click Start, click Settings, and then click Printers and Faxes. 2. In the Printers and Faxes window, right-click the MFP printer where MFP Send - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 38
32 Chapter 1 Setting up ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 39
2 Faxing This chapter provides information about sending faxes and using the MFP Send Fax phone book: ● Sending a fax to a single recipient ● Sending a fax to multiple recipients ● Sending a fax by using the phone book ● Canceling a fax job ● Inserting special characters in the fax number ● Editing - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 40
Sending a fax to a single recipient To send a fax to a single recipient, use the following steps: 1. Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or Print - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 41
6. Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book. This step is optional. NOTE: Click Clear Fields to remove all of the values in the Recipient Name, Fax Number, and Company Name text boxes. 7. The default cover page information appears under Include With Fax - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 42
10. If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is not available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 43
Sending a fax to multiple recipients To send a fax to a multiple recipients, use the following steps: 1. Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 44
6. Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book. This step is optional. NOTE: Click Clear Fields to remove all of the values in the Recipient Name, Fax Number, and Company Name text boxes. 7. Click To -> to add the recipient information to the Fax - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 45
11. If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is not available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 46
Sending a fax by using the phone book To send a fax by using the phone book, use the following steps: 1. Open the document to be faxed in the software program in which it was created. 2. Click File and then click Print. 3. Select the HP MFP Send Fax driver from the list of printers. 4. Click OK or - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 47
6. In the Add Recipients From Phone Book dialog box, select the name of each fax recipient and click To -> to populate the Fax Recipients field. 7. After you have added all of the fax recipients to the Fax Recipients field, click OK. NOTE: The maximum number of fax recipients is 100. 8. The default - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 48
9. If the billing-code feature is enabled, type the billing code under Billing Information in the HP MFP Send Fax dialog box. The billing code can be changed for any individual fax job. 10. To send the fax to all of the fax recipients with the default sender, fax quality, notification information, - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 49
11. If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy. NOTE: The preview function is not available when you use Point-and-Print. Point-and-Print is a Windows feature that you can use to connect, print, or fax to a remote - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 50
Canceling a fax job Three methods are available to cancel a fax job on the HP LaserJet 4345mfp and 9040/9050mfp and the HP Color LaserJet 4730mfp and 9500mfp: 1. Click Cancel Fax in the fax preview window. 2. On the MFP control panel, press the fax icon and then press the red Stop/Cancel button. - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 51
Inserting special characters in the fax number The Fax Number text field accepts special characters in addition to the numbers 0 through 9. Table 2-1 Special characters Special Character Function - Use a hyphen in the fax number to make the number easier to read. ( ) Use parenthesis in the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 52
Editing the phone book The phone book can be used to store the contact information that appears under Fax To in the HP MFP Send Fax dialog box. Names can be added and removed from the phone book. The MFP Send Fax phone book can be imported and exported. Adding names to the phone book NOTE: You can - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 53
2. In the Add Recipients from Phone Book dialog box click Edit Phone Book. This opens the Edit Phone Book dialog box. In the Edit Phone Book dialog box, click Add Entry to open the Add Entry to Phone Book dialog box. Type the recipient name, fax number, and company name, and then click OK. 3. Click - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 54
Adding groups to the phone book NOTE: You can add a group to the phone book on the Fax Job tab by clicking the book icon, or on the Setup tab by clicking Edit Phone Book. If you add a group from the Setup tab, go to step 3 of this procedure. To add a group to the phone book, use the following steps: - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 55
To remove names from the phone book, use the following steps: 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. This opens the Add Recipients from Phone Book dialog box. ENWW Editing the phone book 49 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 56
2. In the Add Recipients from Phone Book dialog box, highlight a name in the list and click Edit Phone Book. 50 Chapter 2 Faxing ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 57
3. In the Edit Phone Book dialog box, select the name that you want to delete and then click Delete. Verify the delete in the CONFIRM dialog box. Clicking Yes permanently deletes this entry from the Phone Book. Editing names in the phone book NOTE: You can edit names in the phone book on the Fax - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 58
To edit names in the phone book, use the following steps: 1. On the Fax Job tab under Fax To in the HP MFP Send Fax dialog box, click the book icon. 52 Chapter 2 Faxing ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 59
2. In the Add Recipients From Phone Book dialog box, select the name that you want to edit and then click Edit Phone Book. This opens the Edit Phone Book dialog box. 3. In the Edit Phone Book dialog box, highlight an existing name and click Edit. The Edit Phone Book Entry dialog box opens and - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 60
Exporting phone book entries to a comma-separated values (CSV) formatted file You can export contact information from the phone book to a .CSV file. 1. You can export names from the phone book from the Fax Job or the Setup tab. ● Fax Job tab: Click the book icon and then click Edit Phone Book in the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 61
Importing phone book entries from a CSV formatted file You can import contact information to the phone book from a properly formatted CSV file. When importing from a CSV file, the software assumes that the first record in the file is a header record so the contents of the first record are not - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 62
Report does not print for voice calls. NOTE: A Fax Call Report only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero. Fax Activity Log Voice - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 63
3 Configuration This chapter provides information about configuring the default settings for the MFP Send Fax driver by using the Edit Defaults button on the Setup tab: ● Setting the sender information ● Setting the fax quality ● Setting the notification settings ● Setting the cover page information - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 64
Setting the sender information The default sender information is included on all faxes that you send by using the MFP Send Fax driver, including cover pages. The sender information can be changed for individual faxes by using the text fields on the Setup tab. NOTE: To apply any changes to the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 65
2. Under Sender Information in the Default Settings dialog box, type the default sender name, company name, fax number, and voice phone number. NOTE: The information in the sender information fields on the Setup tab is updated the first time that the sender information is typed in the sender - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 66
Setting the fax quality The fax quality setting defines the resolution that the MFP uses to send the fax. The following are the available quality settings: ● Standard: 200 x 100 dots per inch (dpi) ● Fine: 200 x 200 dpi ● Superfine: 300 x 300 dpi To set the fax quality, use the following steps: 1. - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 67
Setting the notification settings The notification settings determine when and how notification of the status of an outgoing fax is sent. To change the notification settings, use the following steps: 1. On the Setup tab, click Edit Defaults. 2. Under Notification in the Default Settings dialog box, - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 68
NOTE: The e-mail function must be configured on the MFP in order to receive an e-mail notification. 4. Click OK. NOTE: To set all of the default information at the same time, select the sender information, fax quality, cover page, and preview settings and then click OK. 62 Chapter 3 Configuration - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 69
Setting the cover page information Standardize the look of the fax cover page by using a default cover page. Fields are available for notes, a subject line, and a company logo or other image. The cover-page settings can be modified on the Fax Job tab for individual fax jobs. To change the cover page - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 70
NOTE: To set all of the default information at the same time, select the sender information, fax quality, notification, and preview settings and then click OK. NOTE: When cover page is used with multiple recipients, the preview will only show the cover page for the first recipient. However, the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 71
Setting the preview preference The preview preference can be set to automatically preview every fax job before it is sent. To preview every fax job before it is sent, use the following steps: 1. On the Setup tab, click Edit Defaults. 2. Under Preview in the Default Settings dialog box, select Show - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 72
Setting the fax driver printer preferences To set the basic MFP Send Fax driver printing options through Windows, use the following steps: 1. Click Start, click Settings, and then click Printers and Faxes. 2. On the Printers and Faxes window, right-click HP MFP Send Fax and then click Printing - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 73
status of the printer and supplies or to start the embedded Web server. The Services tab options only appear if the MFP Send Fax driver is connected to a valid TCP/IP port. NOTE: See the appropriate MFP user guide for more information about the Embedded Web server. 5. To save any changes to - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 74
Setting the billing-code configuration HP MFP Send Fax supports the use of billing codes when sending faxes. To enable or disable the billing-code feature on the HP LaserJet 4345mfp and 9040/9050mfp and - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 75
4 Troubleshooting Use the information in this chapter to troubleshoot general fax issues: ● Functional errors ● Warning messages ● Error messages ENWW 69 - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 76
Setup tab in the HP MFP Send Fax dialog box because the e-mail function is not enabled on the MFP. See the appropriate user guide for instructions about configuring the e-mail function: ● HP LaserJet 4345mfp Series User Guide ● HP Color LaserJet 4730mfp User Guide 70 Chapter 4 Troubleshooting ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 77
● HP LaserJet 9040mfp/9050mfp User Guide ● HP Color LaserJet 9500mfp User Guide To update the HP MFP Send Fax settings after enabling the e-mail feature on the MFP, use the following steps: 1. Click Start, click Settings, and - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 78
FAX SEND or PC Fax Send still does not appear on the MFP control panel, see the HP LaserJet MFP Analog Fax Accessory 300 Fax Guide to ensure that the analog fax accessory is configured correctly. If the analog fax accessory is configured correctly and PC FAX SEND or PC Fax - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 79
The bitmap does not appear or print on the cover page The bitmap file will not appear or print on the cover page if the bitmap file is too large. The fax imagerendering process will bypass rendering the image on the cover page if the performance of the computer would be significantly reduced. Reduce - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 80
. 6. Use the up and down arrows to select the minimum number of digits in the billing code. 7. Touch OK to enable billing codes. 74 Chapter 4 Troubleshooting ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 81
MFP Send Fax driver captures MFP fax configuration information during installation. If the MFP settings are changed after the driver is installed, complete a manual update by using the Update Now feature to synchronize the driver with the MFP settings. Normally, closing and reopening the driver will - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 82
the Send Fax printer and then reinstall the printer. NOTE: The fax preview function is not available when you use Point-and-Print. 76 Chapter 4 Troubleshooting ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 83
Send Fax Warning message box, click OK. 2. Verify that the MFP firmware has been updated to the most current version available. Determining if the MFP supports the MFP Send Fax driver on page 4 3. Verify that the PC FAX SEND or PC Fax Send feature is enabled on the MFP. Uninstalling the - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 84
or interrupts sending or receiving a fax, an error message is generated that helps determine the cause of the problem. Here is a list of messages and their cause/ solution. Table 4-1 Error messages At least one fax Setup tab. the Fax Job tab or the Setup tab. 78 Chapter 4 Troubleshooting ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 85
Table 4-1 Error messages (continued) The e-mail address is not in a recognized format. Do you still want to use it? Cause Solution The e-mail address in the E-mail address text box on the Setup tab is not a valid e-mail address. Click Yes to send the e-mail to the specified address. Click No to - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 86
is not corrupt and is organized for all fields could not be found or a duplicate entry exists. correctly. Eliminate duplicate entries before importing. 80 Chapter 4 Troubleshooting ENWW - HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 87
- HP M3027 | HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver - Page 88