HP M5035x HP LaserJet M5025 and M5035 MFP Product Series - HP Easy Select Cont
HP M5035x - LaserJet MFP B/W Laser Manual
UPC - 882780574830
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HP M5035x manual content summary:
- HP M5035x | HP LaserJet M5025 and M5035 MFP Product Series - HP Easy Select Cont - Page 1
Solution HP LaserJet M5025 and M5035 MFP Product Series - HP Easy Select Control panel hangs on the HP Event Logo Security Level: Public Date Written/Updated: 6/25/2007 Document Summary D This document provides information on an issue where the device hangs on the HP Event logo and a 49.4c02 error - HP M5035x | HP LaserJet M5025 and M5035 MFP Product Series - HP Easy Select Cont - Page 2
. Obtaining Firmware: ¾ http://www.hp.com/go/ljm5035MFP firmware ¾ http://www.hp.com/go/ljm5025MFP firmware ¾ Document Attributes Product Models: HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP Product Numbers: Q7829A, Q7830A, Q7831A, Q7840A Page
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Issue Description
This error condition will only happen if the device is power cycled.
Once the MFP
has been power cycled the MFP will not come to a READY state and the HP Event
logo will be displayed on the HP Easy Select Control Panel. If the device is viewed
from the Embedded Web Server, you will only be able to see the Embedded Jet
Direct Web Server and a 49.4c02 error message will be displayed by the Web
Server.
Solution or Workaround
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NOTE: This specific issue only happens when the Default Original Size is set to
Mixed Letter Legal and the MFP is power cycled.
The MFP will not hang on the HP
Event Logo unless a power cycle is performed.
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To recover from the hanging logo the MFP must be cold reset to be brought back
to the READY state. This can be done using the following steps.
Issue/
Solution
HP LaserJet M5025 and M5035 MFP
Product Series - HP Easy Select
Control panel hangs on the HP Event
Logo
Security Level:
Public
Date Written/Updated:
6/25/2007
Document Summary
This document provides information on an issue where the device hangs on the HP
Event logo and a 49.4c02 error can bee seen when viewing the device from the
Embedded Jet Direct Embedded Web Server.
This specific issue is only related to the Default Original Size being set to Mixed
Letter/Legal.