HP NetServer LH 3000 Warranty and Support for Your HP Server
HP NetServer LH 3000 Manual
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- HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 1
hp server services & support warranty & support for your hp server Warranty and Service/Support Booklet Part Number 5990-2667 *5990-2667* - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 2
Packard Company. Congratulations! Congratulations on your purchase of an HP Server/HP Netserver. You have purchased an exceptional product that comes with exceptional support services. This booklet shows you how to obtain service if you have a problem, and also shows you how to find more information - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 3
wide range of service and support information for HP Servers/HP Netservers can be found at the HP Server/HP Netserver website. It provides convenient, around-the-clock access to product and part information, tested product lists, software and hardware updates, plus a troubleshooting center for fast - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 4
What's included with a standard HP Server/HP Netserver warranty? How long is the standard warranty? Your HP Server's/HP Netserver's standard warranty includes: · Phone support · Free exchange parts · Next Business Day (NBD)*, on-site service * HP strives to have a technician at your site by the - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 5
Center at 800-593-6631 for RX series HP Servers · HP Customer Support Center at 970-635-1000 for L series & E series HP Netservers Europe For hardware service and telephone support, contact: · An HP-authorized reseller or · HP Customer Support Center (Netherlands): Country and Number Austria - 0660 - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 6
2 6613891 Vietnam - Hanoi - 84 4 9430101 - Ho Chi Minh City - 84 8 8324155 Latin America For hardware service and telephone support, contact an HP-authorized reseller or one of these support centers: Country and Number Argentina - - Within Argentina - 0810-555-5520 - Outside Argentina - (5411) 4778 - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 7
return the accessory to HP for service for one year after its purchase. If you are calling for support regarding an internal accessory, please tell the agent that it is installed inside an HP Server/HP Netserver. Important Note: HP factory integrated third party parts are included in the system - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 8
for system configurations, including hard drive partitioning and setting RAID levels. How can I upgrade my HP Server/HP Netserver warranty? HP Supportpack - provides enhanced service such as faster response time or around-the-clock support. More information on HP SupportPacks can be found at - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 9
an easily installed part, HP will ship the required part and provide installation instructions. 3. If the problem cannot be resolved over the phone, HP will dispatch a technician to your site. The response time depends on the level of support that you purchased with your HP Server/HP Netserver. For - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 10
the right to charge for resolving problems caused by untrained nonHP personnel who have serviced your computer equipment. What is the warranty on replacement parts used to repair my HP Server/HP Netserver? HP replacement parts assume the remaining warranty of the parts they replace. How do I get - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 11
Damage caused when warranted parts were repaired or replaced by an organization other than HP or by a service provider not authorized by HP During the warranty period of the HP Netserver system processor unit, selected HP hardware components monitored by HP TopTools for Servers are eligible for the - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 12
HP Server/HP Netserver into or out of the country? Notice for Consumers in Australia Notice for Consumers in New Zealand Notice for Mexico: Hardware Warranty Statement Your HP Server/HP in the enclosed manual(s) or any other contact the Hewlett-Packard End User Support Line at (09) 3566640. This - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 13
HP hardware product, specifically designated for use with HP Servers/HP Netservers, that is added on or integrated into an HP Server/HP Netserver in order to provide higher performance, capacity, or increased capability. Upon installation inside an HP Server/HP Netserver, the HP Server/HP Netserver - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 14
related support are not covered under this warranty and may be obtained at additional expense. Software Product Limited Replacement Warranty The HP Software Product Limited Replacement Warranty will apply to all Software that is provided to you by HP as part of the HP Server/HP Netserver, such as HP - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 15
not agree with the terms of the license agreement, you must now either remove the software from your hard disk drive or destroy the master diskettes or return the complete HP product and software for a full refund. Proceeding with configuration signifies your acceptance of the license terms. Unless - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 16
only as part of the upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. HP - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 17
or damages. HP Servers/HP Netservers are not specifically designed, manufactured or intended for sale as parts, components or assemblies for the planning, construction, maintenance, or direct operation of a nuclear facility. Customer is solely liable if Products or Support purchased by Customer - HP NetServer LH 3000 | Warranty and Support for Your HP Server - Page 18
ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE
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hp
server
services & support
warranty &
support
for your
hp server
Warranty and Service/Support Booklet
Part Number 5990-2667
*5990-2667*