HP Notebook - 15-f100dx HP 15 Notebook PC Maintenance and Service Guide
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- HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 1
HP 15 Notebook PC Maintenance and Service Guide - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 2
This guide describes features that are common to most models. drivers and/or software to take full advantage of Windows 8 functionality. See http://www.microsoft.com for details. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 4
iv Important Notice about Customer Self-Repair Parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 6
vi Safety warning notice - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 7
assembly subcomponents ...18 Miscellaneous parts ...19 Mass storage devices ...19 Sequential part number listing ...20 4 Removal and replacement procedures preliminary requirements 23 Tools required ...23 Service considerations ...23 Plastic parts ...23 Cables and connectors ...24 Drive handling - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 8
...36 6 Removal and replacement procedures for Authorized Service Provider parts 39 Component replacement procedures ...39 Display HP PC Hardware Diagnostics (UEFI) ...77 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 77 8 Specifications ...78 Computer specifications ...78 15 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 9
Manager 83 What you need to know 83 Using the HP Recovery partition (select models only 83 Using HP Recovery media to recover 84 Changing the computer boot order 84 Removing the HP Recovery partition (select models only 84 10 Power cord set requirements ...85 Requirements for all countries - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 10
x - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 11
HP 15 Notebook PC 15 W ● AMD A6-5200 (2.0 GHz, 2 MB L2, 1600MHz DDR3L), quad core, 15 W ● AMD A4-5000 (1.5 GHz, 2 MB L2, 1600MHz DDR3L), quad core, 15 W ● AMD E1-3000 (1.65 GHz, 1 MB L2, 1600MHz DDR3L), dual core, 15 ) Supports HD 15 15 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 12
tilt with activity LED; 640×480 by 24 frames per second) Single digital microphone HP TrueVision HD camera (E1-6010/A8-6410 models) Integrated 10/100 NIC Integrated wireless options with single antennas (HMC/PCIe) Support for the following WLAN formats: ● Qualcomm Atheros AR9485 802.11bgn 1x1 Wi-Fi - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 13
@ 60Hz Keyboard/ pointing devices Full-size (15.0-in), black textured Island-style Multitouch gestures enabled Supports Windows® 8 Modern TrackPad Gestures Support PS/2 interface Power requirements Supports the following AC adapters: 1M length power cord 45 W HP Smart AC adapter (3-wire, 4.5 mm - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 14
-in (microphone) combo jack (4) USB 2.0 port (5) Optical drive (select models only) Description ● On: The computer is on. ● Blinking: The computer access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 15
NOTE: For disc compatibility information, go to the Help and Support web page. Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the on-screen instructions. Opens the optical drive. Component (1) (2) Power connector AC adapter light - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 16
The webcam is in use. (3) Webcam Records video, captures photographs. Some models allow you to video conference and chat online using streaming video. To use country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 17
button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Top 7 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 18
sound is on. On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on. NOTE: On some models, the wireless light is amber when all wireless devices are off. 8 Chapter 2 External component identification - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 19
Buttons and speakers Component (1) Power button (2) Speakers Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 20
when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key or, on select models, the spacebar. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 21
Bottom Component (1) Battery lock (2) Battery bay (3) Battery release latch (4) Vents (7) (5) Service door Description Locks and unlocks the battery in the battery bay. Holds the battery. Releases the battery. Enable airflow to cool internal components. NOTE: The - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 22
tablet or on the keyboard base. You may need the information when travelling internationally or when you contact support: (1): Serial number (2): Product number (3): Model number (4): Warranty period Using Windows, briefly press the fn+esc key combination to display the System Information screen - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 23
column. A list displays all the devices installed on your computer. To find out information about system hardware components and the system BIOS version number, press fn +esc. Locating software To find out what software is installed on your computer: ▲ From the Start screen, click the down arrow - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 24
on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 25
(spare part number 732067-001) Optical drive connector cable is available with the optical drive (spare part number 779456-001) 001 AMD A8-6410 (2.0 GHz, 2 MB, L2, 1600MHz DDR3L, quad core, 15 W) for use in models with a hard drive and optical drive with Windows 8.1 Standard 785442-501 AMD A6- - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 26
Item (11) (12) (13) (14) Component Spare part number AMD E2-3000 1.65-GHz (1-MB L2, 1333MHz DDR3L dual core, 15 W) for use with Windows 781935-501 8.1 Standard AMD E1-2100 (1.0 GHz, 1 MB L2, 1333MHz DDR3L dual core, 9W) for use in models without Windows 8.1 776783-001 AMD E1-2100 (1.0 GHz, 1 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 27
drive For use in models without an optical drive DVD±RW Double-Layer SuperMulti Drive (includes cable, bezel, bracket, and screws) Service door (part of the plastics kit 776781-001) eMMC board (32 GB; not illustrated) eMMC cable (not illustrated) Spare part number 691739-001 691740-001 693374 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 28
Component Display bezel (includes 2 rubber screws) Raw display panel, 15.6-in, BrightView, HD, LED, SVA, touchscreen Webcam/microphone module screws): Display back enclosure (includes 2 rubber screw covers): Spare part number 776774-001 732080-001 776787-001 786679-001 732066-001 776770-001 732072 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 29
(nPFC, RC, 3-wire, 4.5 mm) Power cord (3-pin, black, 1.00-m) Screw Kit HDMI to VGA Adapter HP X3000 wireless mouse Mass storage devices Spare part number 741727-001 755530-001 776782-001 701943-001 684978-001 Item (1) (2) Component Spare part number Hard drive (does not include the hard drive - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 30
number listing Spare part number (SATA, 7.0-mm; does not include hardware) HP X3000 wireless mouse WLAN Ralink RT3290LE 802.11 bgn TouchPad button board (includes cable) 15.6-in, LED. HD, BrightView raw models with all processors except for AMD A6-5200 processors eMMC board, 32 GB Keyboard in black - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 31
) Cover Kit (includes service door and wireless module 15 W) for use in models with a 32 GB eMMC without Windows 8.1 System board with AMD E2-3000 1.65-GHz processor (1-MB L2, 1333MHz DDR3L dual core, 15 W) for use in models with a 32 GB eMMC with Windows 8.1 Standard Sequential part number - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 32
number 783120-001 785442-001 785442-501 786679-001 790340-001 790340-501 790630-001 790630-501 790631-001 790631-501 797202-001 797202-501 Description 15.6- (2.0 GHz, 2 MB, L2, 1600MHz DDR3L, quad core, 15 W) for use in models with a hard drive and optical drive with Windows 8.1 Standard Webcamera - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 33
need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 34
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 35
-lined box Typical electrostatic voltage levels 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V Relative humidity 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Grounding guidelines 25 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 36
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 37
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 38
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 39
Battery Description 4 cell, 41-Wh, 2.8-Ah, Li-ion battery 3 cell, 31 Wh, 2.8-Ah, Li-ion battery Spare part number 752237-001 776622-001 Before disassembling the computer, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 40
door is available with the plastics kit. 1. Using a small Phillips screwdriver, loosen the service door screws (1). 2. Lift the door (2). 3. Slide the service door (3) forward to remove. Spare part number 776781-001 30 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 41
, 1600-MHz) 2 GB memory module (PC3, 12800, 1600-MHz) Spare part number 693374-001 691740-001 691739-001 Before removing a memory module, follow these steps: Remove the battery (see Battery on page 29). 5. Remove the service door (see Service door on page 30). Remove the memory module: NOTE: Note - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 42
.11 bgn Wi-Fi adapter Spare part number 690020-001 709848-001 CAUTION: To prevent to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps Battery on page 29). 5. Remove the service door (see Service door on page 30). 6. Locate the - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 43
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 44
spare part kit includes a bezel and bracket. Description DVD±RW Double-Layer SuperMulti Drive (includes bezel, bracket, cable, and screws) Spare part number 779456-001 Before removing the optical drive, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 45
1. Remove the two Phillips screws from the optical drive (1) and remove the bracket (2). 2. Use an unbent paperclip and press in gently on the paper clip (1) and release from the tab (2) until the disc tray releases. Tilt the tray (3) and pull the bezel (4) to remove it. Reverse this procedure to - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 46
NOTE: The keyboard spare part kit includes a keyboard cable. Description Keyboard for use in the United States Keyboard for use in Canada Spare part number 776778-001 776778-DB1 Before removing the keyboard, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 47
4. Insert a thin tool or a keyboard push tool into the keyboard screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Turn the computer right-side up with the front toward you. Component replacement procedures 37 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 48
6. Gently slide your finger along the top edge of the keyboard to release the keyboard clips (1). Lift the rear edge of the keyboard (2), and then swing the keyboard up and forward until it rests upside down on the palm rest. 7. Release the ZIF connector (1) by lifting the connector tab to which the - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 49
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 50
HP Pavilion Notebook. For procedures to replace the HP Pavilion Notebook display assembly subcomponents, see Display assembly on page 69. Description Display bezel Display panel, raw (15.6 in HD WLED BrightView flat panel) Spare part number procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 51
c. Remove the four Phillips M2.0×2.5 screws (1) and carefully move the display panel (2) to the keyboard . d. Release the tab (1) and disconnect the connector (2). Lift the panel (3) to remove it. Reverse this procedure to replace the panel. Component replacement procedures 41 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 52
cable. Description Top cover Top cover with eMMC Spare part number 776785-001 776786-001 IMPORTANT: Make special note of each components: a. Optical drive (see Optical drive on page 34). b. Remove the service door (see Service door on page 30). c. Remove the WLAN module (see WLAN module on page - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 53
2. Disconnect the power button cable (1) and the TouchPad cable (2). 3. Close the display and turn the computer upside down. Component replacement procedures 43 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 54
bottom of the computer. 5. Remove the additional three Phillips M2.0×1.5 screws from the optical drive bay (1) and the three Phillips M2.5×6.5 screws from under the service door (2). 6. Turn the computer over and open the display. 44 Chapter 6 Removal and replacement procedures for Authorized - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 55
7. Gently press on the right upper corner (1) where the display hinge and top cover meet. Lift around the edges of the top cover (2). Lift to remove the top cover (3). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 56
These components are included in the Hard Drive Hardware Kit, spare part number 732071-001. Description 750 GB, 5400 rpm, 7.0 mm 500 GB, following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 57
2. Lift the front of the hard drive (1) and slide the hard drive (2) forward . Component replacement procedures 47 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 58
the front edges of the hard drive rubber bracket from the hard drive b. Disassemblying the hard drive 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 59
board Description Power button board (includes cable) Spare part number 776780-001 Before removing the power button board, follow these following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 60
3. Remove the power button board (2) with cable (the cable was disconnected from the top cover when removing the top cover). Reverse this procedure to install the power button board. 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 61
TouchPad button board (includes cable) Spare part number 732078-001 Before removing the TouchPad button board, then remove the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). d. Memory - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 62
4. Lift up and remove the TouchPad button board (3). Reverse this procedure to install the TouchPad button board. 52 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 63
connector cable is included with the optical drive, spare part number 779456-001. Before removing the optical drive connector cable, the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 64
board Description eMMC board, 32 GB eMMC cable Spare part number 776777-001 776775-001 Before removing the eMMC board, follow these the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 65
3. Remove the eMMC board (3). Reverse this procedure to install the eMMC board. Component replacement procedures 55 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 66
number Models with a hard drive and optical drive: AMD A8-6410 (2.0 GHz, 2 MB L2 cache, 1600MHz DDR3L, quad core, 15 W) for use in models 15 W) for use in models use in models with a use in models with in models with in models with models in models without Models with a use in models with models - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 67
15 W) for use with Windows 8.1 Standard AMD E1-2100 (1.0 GHz, 1 MB L2 cache, 1333MHz DDR3L dual core, 9W) for use in models without Windows 8.1 AMD E1-2100 (1.0 GHz, 1 MB L2 cache, 1333MHz DDR3L dual core, 9W) for use with Windows 8.1 Standard Spare part number Service door (see Service door - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 68
the base enclosure. 4. Lift the right side of the system board (2) until it rests at an angle. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 69
5. Carefully remove from the power connector (3). Remove the system board by sliding it up and to the right at an angle and pull the system board (4) carefully to the right. 6. Remove the hard drive connector cable: a. Turn the system board upside down, with the front toward you. Component - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 70
b. Disconnect the hard drive connector cable from the system board. The hard drive cable is part of the Hard Drive Hardware Kit, part number 732071-001. Reverse this procedure to install the system board. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 71
RTC battery Description RTC battery Spare part number 697917-001 Before removing the RTC battery, and then remove the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). d. Memory module - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 72
2. Remove the RTC battery (2). Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the "+" sign faces up. 62 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 73
Fan Description Fan Spare part number 732068-001 NOTE: To properly ventilate the computer, ), and then remove the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). d. Memory module ( - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 74
4. Remove the fan (3) from the system board. Reverse this procedure to install the fan. 64 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 75
A6-5200 processors Heat sink for use in models with AMD A6-5200 processors (25W) Spare part number 776776-001 734449-001 NOTE: To properly following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 76
following illustration shows the replacement thermal material locations on a computer model equipped with a graphics subsystem with UMA memory. Thermal paste is the processor (1) and the fan/heat sink assembly section (2) that services it. 5. Reverse this procedure to install the fan/heat sink - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 77
Power connector cable (includes bracket) Spare part number 732067-001 Before removing the power connector cable then remove the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). d. - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 78
(include, speaker cable, and 4 rubber isolators) Spare part number 732084-001 Before removing the speakers, follow these steps: 1. the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 79
assembly, 15.6-in, BrightView, HD, LED, SVA, touchscreen Display bezel (includes 2 rubber screws) Raw display panel, 15.6-in, BrightView 2 rubber screws): Display enclosure (includes 2 rubber screw covers): Spare part number 783120-001 776774-001 732080-001 776787-001 786679-001 732066-001 776770- - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 80
. 4. Remove the battery (see Battery on page 29), and then remove the following components: a. Optical drive (see Optical drive on page 34). b. Service door (see Service door on page 30). c. WLAN module (see WLAN module on page 32). d. Memory module (see Memory module on page 31). e. Keyboard (see - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 81
that secure the display bezel to the display assembly. The display bezel screw covers are included in the display bezel spare part kit, spare part number 676644-001, and in all display assembly subcomponent spare part kits. b. Flex the inside edges of the bottom edge (3), the left and right sides - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 82
Phillips M2.5×4.0 screws (1) and (2) that secure the hinges to the display enclosure. b. Remove the display hinge covers (2). 72 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 83
the display panel cable from the clips (1) and routing channel built into the display enclosure. b. Carefully release the cable from the channel guides (2) and remove the display panel cable (3). 8. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 84
the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available in the Antenna Kit, spare part number 776770-001. Reverse this procedure to install the display assembly. 74 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 85
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 86
instructions support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions instructions to instructions that are revealed on the screen after the download is complete. If no instructions instructions - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 87
options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage- Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers page-Provides downloads - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 88
19.5 V dc @ 2.31 - 45 W (select models only) Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 89
Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 20.77 cm 37.78 cm 39.62 cm Up to 16.8 million 500:1 (typical) 200 nits 8.175 in 14.875 in 15.6 in 0.252mm - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 90
°F) *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. 80 Chapter 8 Specifications - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 91
system and all hardware-related drivers and software, but not Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 92
screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 93
for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 94
Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 95
The People's Republic of China South Korea Accredited agency EANSW OVE CEBC CSA DEMKO FIMKO UTE VDE IMQ METI KEMA NEMKO COC EK Applicable note number 1 1 1 2 1 1 1 1 1 3 1 1 5 4 Requirements for all countries 85 - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 96
. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 97
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 98
, product description 1 H hard drive product description 2 removal 46 spare part numbers 15, 19, 20, 21, 46 specifications 80 hard drive connector cable illustrated 19 Hard Drive Hardware Kit contents 19 spare part number 15, 19, 20, 46 hard drive light 4 hard drive rubber bracket illustrated - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 99
numbers 20 heat sink assembly spare part numbers 20 HP PC Hardware Diagnostics (UEFI) downloading 77 using 77 HP Recovery Manager correcting boot problems 84 starting 83 HP Recovery media creating 81 recovery 84 HP description 3 removal 36 spare part numbers 15, 20, 36 keypad, integrated numeric - HP Notebook - 15-f100dx | HP 15 Notebook PC Maintenance and Service Guide - Page 100
computer 78 display 79 hard drive 80 supported discs recovery 81 system board removal 56 spare part numbers 56 system information locating 12 system recovery 83 system restore point creating 81 15, 21, 22, T top cover removal 42 spare part numbers 15, 21, 42 TouchPad buttons 7 TouchPad button
HP 15 Notebook PC
Maintenance and Service Guide