HP Nx9110 Software Guide

HP Nx9110 - Compaq Business Notebook Manual

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  • HP Nx9110 | Software Guide - Page 1
    Software Guide HP Notebook Series Document Part Number:355385-001 November 2003 This guide explains how to manage notebook power, use multimedia software, and update or restore system software. It also provides instructions for using the Setup and support utilities.
  • HP Nx9110 | Software Guide - Page 2
    and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Software Guide HP Notebook Series First Edition November 2003 Reference Number: nx9100/nx9105/nx9110/zv5000/zx5000 Document
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    1-10 Setting Power Preferences 1-11 Accessing Power Options Window 1-11 Displaying Power Meter Icon on Taskbar 1-11 Setting or Changing a Power Scheme 1-12 Using a Security Password 1-12 Processor Performance Controls 1-13 Accessing Windows XP Processor Controls 1-13 Software Guide iii
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    HP and Windows Passwords 2-3 About QuickLock (Fn+F6 2-4 About Power-On Passwords 2-5 Setting, Changing or Deleting Power-On Passwords 2-5 Entering Power Options 2-12 Protecting Your Notebook 2-13 Using Security Software Launch Buttons (Select Models 3-2 HP Image Zone (Select Models 3-4
  • HP Nx9110 | Software Guide - Page 5
    Utility 4-10 Setting a Restore Point 4-10 Restoring to a Restore Point 4-10 Repairing or Reinstalling Drivers 4-11 Repairing or Reinstalling Applications 4-12 Reinstalling Applications from Your Hard Drive 4-12 Reinstalling Applications from the Driver Recovery CD 4-13 Software Guide v
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    of an Operating System. . . . 4-19 Configuring Your Notebook 4-19 Opening the Setup Utility 4-19 Navigating and Selecting in the Support Center 4-23 Using Support Telephone Numbers 4-25 Obtaining Support Telephone Numbers 4-25 Preparing to Call Technical Support 4-26 Index vi Software Guide
  • HP Nx9110 | Software Guide - Page 7
    modify system software or write to any drive media. Use This Power Source: ■ Charged battery pack in the notebook. ■ External power, such as an AC adapter or optional HP Notebook Expansion Base. External power, such as an AC adapter or optional HP Notebook Expansion Base. ✎ For more details, refer
  • HP Nx9110 | Software Guide - Page 8
    can hold a charge to support Standby or Hibernation varies by notebook configuration and the condition of the battery pack. Standby Standby reduces power to system components that are not in use. When Standby is initiated, your work is saved in random access memory (RAM) and the screen is cleared
  • HP Nx9110 | Software Guide - Page 9
    system does not automatically save your system memory when the notebook reaches a critical low-battery condition. When possible, save your work before initiating Hibernation so that no data is lost. Do not change the notebook configuration during Hibernation. If a power-on password has been set, the
  • HP Nx9110 | Software Guide - Page 10
    manually after restarting the notebook. When Resuming After a Week or More If the notebook will be idle for a week or more, shut down the notebook to extend the life of an inserted battery pack. If you remove the battery pack during this time, store it in a cool, dry location. When External Power
  • HP Nx9110 | Software Guide - Page 11
    degradation and loss of audio or video playback functionality, do not initiate Standby or Hibernation while using drive media. Standby and Hibernation interfere with the use of infrared communication and drive media. Infrared is included on select notebook models. ■ If the notebook is in Standby or
  • HP Nx9110 | Software Guide - Page 12
    Power Identifying Power Controls and Indicators ✎ In this guide, the function keys are capitalized (Fn, F5). The function keys on your keyboard may be lowercase (fn, f5). 1 Power button 2 Power/Standby light 3 Fn+F5 hotkey (to initiate Standby) Identifying power controls and indicators 1-6
  • HP Nx9110 | Software Guide - Page 13
    Power Identifying power controls and indicators Software Guide 1-7
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    system ■ For Windows XP Home: shuts down. Select Start > Turn off Computer > Turn off. ■ Notebook turns off. Turn off the display if the notebook is closed while power is on. No action required. Closing the notebook activates the display switch that turns off the display. *If the system
  • HP Nx9110 | Software Guide - Page 15
    is not displayed, press and hold shift.) ✎ In the Power Options window, you can change the default settings for the power button or the display switch. If the notebook is running on external power, the system will not initiate Hibernation. If the notebook is running on battery power, the system
  • HP Nx9110 | Software Guide - Page 16
    down from the drop-down list, and then select OK. ■ If the notebook is running Windows XP Home or does not respond to ctrl+alt+del, press and hold the power button for 5 seconds. ■ Press Fn+power button. ■ Unplug the notebook from external power and remove the battery pack. 1-10 Software Guide
  • HP Nx9110 | Software Guide - Page 17
    can be changed in the Power Options window. For example, you can set an audio alert to warn you when the battery reaches a low-power condition. ✎ On some notebook models, processor performance can also be managed in the Power Options window. For details, see "Processor Performance Controls" later in
  • HP Nx9110 | Software Guide - Page 18
    tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or AC power. You can also set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval
  • HP Nx9110 | Software Guide - Page 19
    an automatic change in processor speed when the power source changes between AC power and battery power, or when notebook use changes between active and idle. Accessing Windows XP Processor Controls To access Windows XP Home and Windows XP Professional processor performance controls, select Start
  • HP Nx9110 | Software Guide - Page 20
    control the performance of your notebook processor. Power Scheme Home/Office Desk Portable/Laptop Presentation Always On Minimal Power Management Max Battery AC Power None Adaptive Adaptive None Adaptive Adaptive Battery Power Adaptive Adaptive Degrade None Adaptive Degrade 1-14 Software Guide
  • HP Nx9110 | Software Guide - Page 21
    2 Security This chapter describes some of the security features that may be provided on your notebook. For information about Windows XP Home or Windows XP Professional security features, refer to your operating system documentation. Software Guide 2-1
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    This Risk Use This Feature Unauthorized use of the notebook QuickLock and power-on password Unauthorized access to the Setup Administrator password utility Unauthorized access to the System Information processor serial number and other system identification information Software viruses
  • HP Nx9110 | Software Guide - Page 23
    . ■ If you forget both your user and master DriveLock passwords, the hard drive is permanently unusable. Using HP and Windows Passwords HP security features and Windows operating system security features work independently from each other. For example, a device disabled in Setup cannot be enabled
  • HP Nx9110 | Software Guide - Page 24
    Administrator password are not interchangeable. However, the same word or series of letters, numerals, or slashes used for an HP password can also be used for another HP password or as a Windows password, with these considerations: ❏ HP passwords can be any combination of up to 32 letters and
  • HP Nx9110 | Software Guide - Page 25
    -on password prevents unauthorized use of the notebook. After being set, a power-on password must be entered each time the notebook is turned on or restarted, or when the notebook resumes from Hibernation. A power-on password: ■ Does not display as it is set, entered, changed, or deleted. ■ Must
  • HP Nx9110 | Software Guide - Page 26
    menu bar). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Changing a Power-On Password To change a power-on password: 1. Open the Setup utility by pressing F10 while the b. Select Exit Saving Changes. c. Then follow the instructions on the screen. 2-6 Software Guide
  • HP Nx9110 | Software Guide - Page 27
    utility: a. Press esc (or select Exit from the menu bar). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Entering Power-On Passwords When you turn the notebook on, restart it, or resume from Hibernation, you are prompted for a password. Type your password using the
  • HP Nx9110 | Software Guide - Page 28
    with a Windows Administrator password, although both can use the same word or series of letters, numbers, or slashes. ■ Does not display as it ) the notebook. 2. Press F10 while the "Press to enter setup" prompt is displayed in the lower left of the screen. For navigation instructions, press
  • HP Nx9110 | Software Guide - Page 29
    Select Exit Saving Changes. c. Then follow the instructions on the screen. Your preferences are set as you exit Setup and are in effect when the notebook restarts. Changing an Administrator Password To change an password in the Confirm New Password field, and then press enter. Software Guide 2-9
  • HP Nx9110 | Software Guide - Page 30
    instructions on the screen. Your preferences are set as you exit Setup and are in effect when the notebook notebook. 2. Press F10 while the "Press to enter setup" prompt is displayed in the lower left of the screen. For navigation instructions instructions on the screen. Your preferences are set as
  • HP Nx9110 | Software Guide - Page 31
    Open the Setup utility by turning on (not restarting) the notebook. 2. Press F10 while the "Press to enter setup" prompt is displayed in the lower left of the screen. 3. Select Security from ). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Software Guide 2-11
  • HP Nx9110 | Software Guide - Page 32
    allow you to: ■ Display or enter the notebook serial number, asset tag, and ownership tag. ■ Display a battery pack serial number. Setting System bar). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Your preferences are set as you exit Setup and are in effect when the
  • HP Nx9110 | Software Guide - Page 33
    and privacy threats in the form of viruses, worms, and hackers. These security and privacy occurrences can potentially disable the notebook operating system, software applications, and personal files. Using a combination of software and hardware security measures can significantly help in the
  • HP Nx9110 | Software Guide - Page 34
    Security Software Measures HP recommends that you follow these three protective security software measures to improve your notebook security and to . against newly discovered viruses. 2 Install Microsoft Windows updates by downloading the updates as they become available. http://windowsupdate
  • HP Nx9110 | Software Guide - Page 35
    or stolen. Refer to the illustration that is the closest match to your notebook. To install an optional security cable: 1. Loop the security cable 1 around into the security cable slot 4 on the notebook. 4. Turn the key counterclockwise and remove it. Connecting the optional security cable
  • HP Nx9110 | Software Guide - Page 36
    Security Connecting the optional security cable 2-16 Software Guide
  • HP Nx9110 | Software Guide - Page 37
    instructions for using select multimedia hotkeys and Quick Launch buttons, playing CDs and DVDs, and using multimedia software. Multimedia software applications included with your notebook vary by model. Protecting Playback Ä CAUTION: To prevent possible video and audio degradation and loss of audio
  • HP Nx9110 | Software Guide - Page 38
    sound recordings. This notebook should not be used for such purposes. Using Hotkeys and Quick Launch Buttons (Select Models) ✎ In this guide same tasks as Windows Media Player or InterVideo WinDVD. ■ To play, pause, or resume an audio CD or DVD, press the Fn+F9 hotkey 1. ■ To stop an audio CD or DVD
  • HP Nx9110 | Software Guide - Page 39
    Multimedia Select notebook models have 2 multimedia Quick Launch buttons-the Picture button and the Media button-to access default software default multimedia software application, press the Media button 3. Identifying the multimedia hotkeys and Quick Launch buttons Software Guide 3-3
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    the notebook multimedia hotkeys HP Image Zone (Select Models) HP Image HP Image Zone, press the Picture button. This will access the My Pictures folder and then launch HP Image Zone. Refer to the HP Image Zone online Help for feature descriptions and detailed user instructions. 3-4 Software Guide
  • HP Nx9110 | Software Guide - Page 41
    records and plays digital media content: audio CDs, MP3s, pictures, video clips Help for feature descriptions and detailed user instructions. Reprogramming the Quick Launch Buttons (Select , changed, or deleted in the Quick Launch buttons window. To reprogram a button: 1. Select Start > Guide 3-5
  • HP Nx9110 | Software Guide - Page 42
    Playing Audio and Video CDs with Windows Media Player The Windows Media Player software application is included with the notebook operating system. Playing CDs To open Windows Media Player to play a CD: 1. Insert a CD into the optical drive and close the tray. Wait several seconds. If Windows Media
  • HP Nx9110 | Software Guide - Page 43
    you select the fifth time becomes the permanent region setting on the drive. ■ The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window. The number in the field includes the fifth and permanent change. Software
  • HP Nx9110 | Software Guide - Page 44
    Region Settings To change the region setting on drive media: 1. Insert the DVD into the optical drive. 2. If the WinDVD window does not open after a short pause, DVDs or video CDs on some notebook models, you must install this application using the InterVideo WinDVD Creator CD included with the
  • HP Nx9110 | Software Guide - Page 45
    from a DVD or network drive to your hard drive, and then copy from your hard drive to the DVD. ■ Do not type on the notebook keyboard or move the notebook while the notebook is writing to a DVD. The write process is sensitive to vibration. Choosing Recording Media HP recommends using high-quality
  • HP Nx9110 | Software Guide - Page 46
    files from CDs to a hard drive, and create personalized audio CDs. RecordNow! is preinstalled on your notebook. For more information about RecordNow! capabilities and instructions on creating data and audio CDs and DVDs, refer to the Sonic RecordNow! Tutorial and online Help. 3-10 Software Guide
  • HP Nx9110 | Software Guide - Page 47
    Access the updates at the HP Web site. 3. Download and install the updates. ✎ The notebook ROM stores the BIOS (basic input-output system). The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date
  • HP Nx9110 | Software Guide - Page 48
    the version of the currently installed ROM. ROM information is displayed in the Setup utility. The Setup utility is a non-Windows utility that does not support the TouchPad. 1. Open the Setup utility by turning on or restarting the notebook. 2. Press F10 while the "Press to enter setup" prompt
  • HP Nx9110 | Software Guide - Page 49
    bar). b. Select Exit Saving Changes. c. Then follow the instructions on the screen. Your preferences are set as you exit Setup and are in effect when the notebook restarts. Downloading and Installing Software Updates Most software at the HP Web site is packaged in a compressed file called a SoftPaq
  • HP Nx9110 | Software Guide - Page 50
    and install a ROM update only while the notebook is connected to reliable external power. (Do not download or install a ROM update while the notebook is docked or running on battery power.) During the download and installation: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut
  • HP Nx9110 | Software Guide - Page 51
    , and then select a software update link. -or❏ Visit the HP Web site at: http://www.hp.com/support 2. Follow the instructions on the screen to identify your notebook and access the ROM update you want to download. 3. At the download area: a. Record the date, name, or other identifier of any ROM
  • HP Nx9110 | Software Guide - Page 52
    after the download is complete. If no instructions are displayed: 1. Open Windows Explorer by selecting Start > All Programs > Accessories > Windows Explorer. 2. In the left pane of the Windows Explorer window: a. Select My Computer and then your hard drive designation. (The hard drive designation
  • HP Nx9110 | Software Guide - Page 53
    the update later, after it has been downloaded to the hard drive.) b. Follow the online instructions to download the software to the hard drive. 4. When the download is complete, open Windows Explorer by selecting Start > All Programs > Accessories > Windows Explorer. 5. In the left pane of the
  • HP Nx9110 | Software Guide - Page 54
    , you can delete the downloaded file from the HP folder. Recovery Procedures Ä CAUTION: To prevent loss of notebook functionality, perform the procedures described in this section only while the notebook is connected to reliable external power through the AC adapter. During a software restoration
  • HP Nx9110 | Software Guide - Page 55
    solve or diagnose the problem by using the Help and Support Center. Start > Help and Support > Fixing a problem Review troubleshooting procedures. The Troubleshooting guide on the Documentation Library CD Reinstall all HP drivers. The "Repairing or Reinstalling Drivers" section If you suspect
  • HP Nx9110 | Software Guide - Page 56
    . Setting a Restore Point To set a system restore point manually: 1. Select Start > Help and Support > System Restore. 2. Select Create a restore point, and then follow the instructions on the screen. Restoring to a Restore Point To restore the notebook to a restore point: 1. Select Start > Help and
  • HP Nx9110 | Software Guide - Page 57
    your hard drive. The driver reinstallation process repairs or replaces most corrupted drivers and reinstalls most deleted drivers. ■ To reinstall the drivers required for notebook functionality from your hard drive-Select Start > All Programs > Software Setup, and then follow the instructions on
  • HP Nx9110 | Software Guide - Page 58
    using the Driver Recovery CD. ✎ If you have not reinstalled your operating system, some applications preloaded on your notebook, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive. The application reinstallation process repairs or replaces
  • HP Nx9110 | Software Guide - Page 59
    application from the Driver Recovery CD : » While running Windows, insert the CD into the optical drive, and then follow the instructions on the screen. all files on the notebook. After the operating system has been reinstalled, all drivers required for notebook functionality must be reinstalled.
  • HP Nx9110 | Software Guide - Page 60
    from the drop-down list, and then select OK. b. If the notebook is running Windows XP Home or does not respond to ctrl+alt+del, press and hold the power button for 5 seconds. 3. Turn on the notebook by briefly pressing the power button. If the Operating System Recovery CD does not open after several
  • HP Nx9110 | Software Guide - Page 61
    following: ■ Purchase optional system backup software. ■ Copy individual data files to storage devices other than your hard drive. ■ Use the system backup utility available in Windows XP Professional: Select Start > All Programs > Accessories > System Tools > Backup. If you plan to select the items
  • HP Nx9110 | Software Guide - Page 62
    a Word document: a. Display the element on the screen. b. Copy the element or entire screen: ◆ To copy only the active window, press alt+prt sc. drive. 2. Turn off the notebook by using the standard Windows shutdown procedure. If the notebook is unresponsive: a. If the notebook is running Windows XP
  • HP Nx9110 | Software Guide - Page 63
    the drive. (The reinstallation process begins.) After the reinstallation process is complete, which might take a few hours, the notebook restarts in Windows. To properly set up Windows, follow the on-screen instructions. ✎ After you reinstall the operating system, you must reinstall the drivers
  • HP Nx9110 | Software Guide - Page 64
    your operating system, select Start > Help and Support > Windows Update, and then follow the instructions on the screen. ■ For information about updating the drivers on a device connected to the notebook, select Start > Help and Support. Type update device driver in the Search text field, and then
  • HP Nx9110 | Software Guide - Page 65
    Windows operating system provided on the notebook or on the Operating System Recovery CD is enhanced by HP. The HP enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards. Ä CAUTION: Replacing an operating system enhanced by HP
  • HP Nx9110 | Software Guide - Page 66
    the Setup utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To navigate, use the up and down arrow keys or tab. ■ To select an item, use the arrow keys to select the item, and then press enter. ■ To close a display but remain in the
  • HP Nx9110 | Software Guide - Page 67
    English, which uses mm/dd/yy format). Shows the extended memory size. Displays the serial number as shown on the bottom of unit. Displays an identifier used for repair service. Default Detected automatically Detected automatically Detected automatically Detected automatically Detected automatically
  • HP Nx9110 | Software Guide - Page 68
    Software Updates and Restorations Boot Menu Setting 1. Floppy Diskette Devices 2. CD-ROM 3. +Hard Drive 4. Network Adapter Description Shows the order of boot devices. Move the entries to change the order. If the notebook has more than one device in a + category, you can select the one scanned.
  • HP Nx9110 | Software Guide - Page 69
    Center provides a comprehensive online resource tool for contacting an HP support specialist, for downloading the latest software driver updates and product information, and for learning more about using and maintaining your notebook. In the Help and Support Center, you can: ■ Learn how to use the
  • HP Nx9110 | Software Guide - Page 70
    of your hard drive and battery pack. ■ Contact an HP support specialist or use Remote Assistance to get additional help. ■ Download the latest drivers, utilities, software updates, and product documentation for your notebook. ■ Use tools and resources to manage and support your Windows operating
  • HP Nx9110 | Software Guide - Page 71
    Updates and Restorations Using Support Telephone Numbers Obtaining Support Telephone Numbers If you cannot solve a notebook problem by using the online Help and Support Center installed on your notebook or the documentation included with the notebook, you may need to contact HP. To obtain a list of
  • HP Nx9110 | Software Guide - Page 72
    name, serial number, and product number are provided on Service Tag label affixed to the bottom of the notebook. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed. ■ Operating system version number and registration number. To
  • HP Nx9110 | Software Guide - Page 73
    1-3 battery power vs. AC power 4-8 BIOS (basic input output system) 4-1 boot order 4-14 C CDs CD-R vs. CD-RW 3-9 Driver Recovery 4-11, 4-12 Operating System Recovery 4-16 playing audio and video CDs 3-6 playing, with WinDVD 3-7 customer support 4-25 D device security 2-11 display switch default
  • HP Nx9110 | Software Guide - Page 74
    4-19 combining 2-3 DriveLock 2-3 forgotten 2-3 power-on 2-4, 2-5 Windows 2-4 playback tips 3-6 power button default settings 1-8 identifying 1-6 power conservation using Hibernation 1-2 using Standby 1-2 power features displaying Power Meter icon 1-11 emergency shutdown 1-10 Index-2 Software Guide
  • HP Nx9110 | Software Guide - Page 75
    on passwords 1-12 setting preferences 1-11 shutting down notebook 1-8 turning on notebook 1-8 power settings, default 1-8 power, AC vs battery 4-8 power/Standby light 1-6 power-on password about 2-4 combining with other passwords 2-3 defined 2-5 setting, changing, deleting 2-5 Q Quick Launch buttons
  • HP Nx9110 | Software Guide - Page 76
    1-10 defined 1-2 interfering with infrared or drive media 1-5, 3-1 setting preferences 1-11 when to use 1-2 system information, using 2-12 System Restore 4-10 T technical support 2-3, 4-25 telephone numbers, service and support 4-25 troubleshooting, System Restore 4-10 U unresponsive system
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Software Guide
HP Notebook Series
Document Part Number:355385-001
November 2003
This guide explains how to manage notebook power, use
multimedia software, and update or restore system software. It
also provides instructions for using the Setup and support
utilities.