HP OfficeJet Pro 8130 User Guide

HP OfficeJet Pro 8130 Manual

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  • HP OfficeJet Pro 8130 | User Guide - Page 1
  • HP OfficeJet Pro 8130 | User Guide - Page 2
    . - Read and understand all instructions in the documentation that comes with the printer. - Observe all warnings and instructions marked on the product. - Unplug normally, see Solve a problem in this guide. - There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
  • HP OfficeJet Pro 8130 | User Guide - Page 3
    Table of contents 1 Get started ...1 Printer views ...1 Front view...1 Print supplies area ...2 Rear view ...3 Control panel features...3 Tilt the control panel ...3 Control panel display...4 Function buttons ...4 Change printer settings...5 Use HP software...5 Turn printer off ...6 2 Connect your
  • HP OfficeJet Pro 8130 | User Guide - Page 4
    the embedded web server (EWS) ...24 Open the embedded web server (EWS) ...24 Find printer IP address ...25 View or change network settings...25 Manually change IPv4 and IPv6 TCP/IP parameters...25 Assign or change the system password...25 Change energy-conservation settings ...26 Update printer...26
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    the Fax Speed (send or receive) settings...47 Set the dial type ...48 Set fax forward...48 Configure fax archiving...49 Fax and digital phone services...50 Fax on Voice over Internet Protocol ...50 Fax reports ...51 Print the fax reports or logs ...51 Billing Codes Report...51 Caller ID Report
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    print)...90 Fix print quality issues...91 Copy and scan issues...92 Fax issues ...92 What to do if the fax test failed...92 Troubleshoot fax problems ...95 Fax reports ...98 Network and connection issues...99 Fix Wi-Fi connection...99 Fix Wi-Fi Direct connection ...100 Fix Ethernet connection ...100
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    HP support ...107 Contact HP...107 Register printer...108 Additional warranty options ...108 10 users in Korea ...114 VCCI (Class B) compliance statement for users in Japan 114 Power cord instructions ...114 Notice to users in Japan about the power cord...114 Noise emission statement for Germany
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    Disposal of waste equipment by users ...124 Waste disposal for Brazil ...125 The Table of Hazardous Substances/Elements and their Content (China 126 Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey 126 Restriction of hazardous substance (India) ...126 Declaration of
  • HP OfficeJet Pro 8130 | User Guide - Page 9
    Front view Printer parts on the front. Table 1-1 Printer front view Feature Description 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Document feeder output extension 5 Scanner lid 6 Scanner glass 7 Output tray 8 Output tray extension Get started
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    Description 9 Input tray 10 Indicates whether the printer is turned on. 11 Front USB port This feature is only available in HP OfficeJet Pro 8130 series. 12 Front door 13 Control panel display Print supplies area Parts in the print supplies area. Table 1-2 Print supplies area Feature
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    rear view Feature Description 1 Ethernet network port 2 Rear USB port 3 Fax ports / This feature is only available in HP OfficeJet Pro 8130 series. 4 Power connection Control panel features The control panel provides direct interaction, including lights to indicate status, errors, and
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    Control panel display Check printer status, perform printer tasks, and change printer settings. Table 1-4 Control panel display Feature Icon Description 1 Wi-Fi light Indicates the printer Wi-Fi connection status. ● Solid blue light indicates that the Wi-Fi connection is established and you
  • HP OfficeJet Pro 8130 | User Guide - Page 13
    a USB device or stored jobs. Fax USB Trays Set up a fax, send a fax, or reprint a received fax. This feature is only available in HP OfficeJet Pro 8130 series. Scan to or print from a USB device. Check loaded paper size and type, and change paper settings if needed. Supplies Check the estimated
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    can download the HP software from the app store for your device. ● HP software supports mobile devices and computers running on certain versions of iOS, Android, Windows, and macOS. Visit hp.com printer, always make sure to follow this procedure to avoid possible problems. 6 Chapter 1 Get started
  • HP OfficeJet Pro 8130 | User Guide - Page 15
    a Wi-Fi password. TIP: ● Visit hpsmart.com/wirelessprinting for more information about setting up and using the printer wirelessly. ● If you run into any problem with Wi-Fi connect, see Restore original network settings. Check Wi-Fi status You can view the status of the printer Wi-Fi connection from
  • HP OfficeJet Pro 8130 | User Guide - Page 16
    Bluetooth for printer setup. It does not support printing using Bluetooth. ● Turn on Bluetooth and location services on your mobile device. ● Make sure your register the printer. 2. In the software, follow the on-screen instructions to add or connect the printer. If prompted for a password, enter
  • HP OfficeJet Pro 8130 | User Guide - Page 17
    prompted, create or sign in to an HP account and register the printer. 3. In HP software, add the printer, and then follow the on-screen instructions to add or connect the printer. Change the connection type If you have already connected your printer, you can change the connection from USB to
  • HP OfficeJet Pro 8130 | User Guide - Page 18
    paper before loading a different paper type or size. ● Do not load paper while the printer is printing. 1. Pull out the input tray. 2. Slide the paper guides to the edges of the tray. 3. Insert paper with the side to be printed facing down. Make sure the stack of paper is aligned with
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    4. Adjust the paper guides until they touch the edges of the paper stack. Load paper 11
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    5. Gently close the input tray. 6. Change or retain the paper settings on the control panel. Make sure the settings match the paper type and size loaded. 7. Pull out the output tray extension. Load legal paper Load legal paper into the tray. NOTE: ● Remove any paper before loading a different paper
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    2. Slide the paper guides to the edges of the tray. 3. Press the button near the front of the tray to extend the input tray. 4. Insert paper with the side
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    5. Adjust the paper guides until they touch the edges of the paper stack. 14 Chapter 3 Load media
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    6. Reinsert the input tray into the printer. NOTE: When you insert the input tray, the input tray extension remains outside of the printer. This is the expected result. 7. Pull out the output tray extension. Load envelopes Load envelopes into the tray. NOTE: ● Remove any paper before loading a
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    1. Pull out the input tray. 2. Slide the paper guides to the edges of the tray. 3. Insert paper with the side to be printed facing down. Make sure the stack of paper is aligned with
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    4. Adjust the paper guides until they touch the edges of the paper stack. 5. Reinsert the input tray into the printer. 6. Change or retain the paper settings on the control panel. Make sure the settings match the paper type and size loaded. Load envelopes 17
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    paper before loading a different paper type or size. ● Do not load paper while the printer is printing. 1. Pull out the input tray. 2. Slide the paper guides to the edges of the tray. 18 Chapter 3 Load media
  • HP OfficeJet Pro 8130 | User Guide - Page 27
    3. Insert paper with the side to be printed facing down.Make sure the stack of paper is aligned with the appropriate paper-size indicators and does not exceed the stack-height marking in the tray. 4. Adjust the paper guides until they touch the edges of the paper stack. Load cards and photo paper 19
  • HP OfficeJet Pro 8130 | User Guide - Page 28
    5. Reinsert the input tray into the printer. 6. Change or retain the paper settings on the control panel. Make sure the settings match the paper type and size loaded. 7. Pull out the output tray extension. Load an original on the scanner glass Copy or scan an original by placing it on the scanner
  • HP OfficeJet Pro 8130 | User Guide - Page 29
    on the scanner glass. Align the original to the indicated corner and the engraved guides along the edges of the scanner glass. 3. Close the lid. Load an feeder, this might cause damage to your photos. Use only paper that is supported by the document feeder. NOTE: Some features, such as the Fit to
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    were detected. TIP: For more help on loading originals in the document feeder, refer to the diagram on the document feeder tray. 2. Adjust the paper guides until they touch the edges of the paper stack. Change the default paper settings The printer can automatically detect whether the input tray has
  • HP OfficeJet Pro 8130 | User Guide - Page 31
    Tips for selecting and using paper ● Load only one type and one size of paper at a time. ● Make sure the paper is loaded correctly. ● Do not overload the tray. ● Avoid loading the following paper to prevent jams and poor print quality: - Multipart forms - Media that is damaged, curled, or wrinkled -
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    password, enter your new password. ● The EWS is not accessible beyond the network firewall. Use the EWS to view or change IP configuration settings, and manually set an IPv4 address, subnet mask and default gateway. Open the embedded web server (EWS) Open a web browser and type the IP address or
  • HP OfficeJet Pro 8130 | User Guide - Page 33
    Wi-Fi, and then touch View Details. View or change network settings When troubleshooting or setting up your printer, it might be necessary to view or edit settings, click Network Settings. Manually change IPv4 and IPv6 TCP/IP parameters It might be necessary to manually configure a printer IP address
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    printer using the control panel You can update your printer firmware manually using the control panel. 1. On the control panel Home screen update and restarts. NOTE: If prompted for proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the details, contact
  • HP OfficeJet Pro 8130 | User Guide - Page 35
    Print to print. Print from mobile devices You can print documents and photos from your mobile devices using HP software, AirPrint, or the HP Print Service Plugin. ● HP software: Visit hp.com/mobileprinting for more information on mobile printing. Print 27
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    have AirPrint preinstalled. ● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store /go/wifidirectprinting to learn how to use Wi-Fi Direct and for troubleshooting information. Tips for successful printing To print successfully, make sure you
  • HP OfficeJet Pro 8130 | User Guide - Page 37
    -side down. ● Make sure paper is loaded in the main tray lays flat and the edges are not bent or torn. ● Adjust the paper-width guides in the main tray to fit snugly against all paper. Make sure that the
  • HP OfficeJet Pro 8130 | User Guide - Page 38
    card on the scanner glass, touch Copy, and then follow the on-screen instructions to load your ID card or complete copy on the scanner glass. Copy or the preview screen. 5. Specify other settings, and follow the on-screen instructions to complete copy or scan. Scan and share files from the printer
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    Load an original in the document feeder. 2. On the control panel Home screen, touch Scan, and then touch the desired option. 3. Follow the on-screen instructions to complete the scan. Scan to a USB device from printer Use the printer control panel to scan a file directly to a USB device. NOTE: You
  • HP OfficeJet Pro 8130 | User Guide - Page 40
    next to WS-Scan to enable Web Scan. If Web Scan is not enabled, click Network and Advanced Settings from the left menu, click Web Services (Microsoft) in the Advanced Settings page, and then click the toggle button next to WS-Scan to enable Web Scan. Scan using Web Scan Web
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    2. Select the Mobile Fax tile. If the tile is missing, tap or click Personalize Tiles to add it to your home screen. NOTE: If you cannot find this feature in the HP software, it might not be available in your country/region. 3. Fill out the necessary information and enable a cover page if required.
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    7 Fax This feature is only available in HP OfficeJet Pro 8130 series. Configure the fax features, and send and receive faxes using the printer. You can use the printer to send and receive faxes. You can
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    , you will hear fax tones from the receiving fax machine. 3. When you are ready to send, touch Send Fax, and then follow the on-screen instructions to proceed. TIP: By default, the printer is set to send a black-and-white fax. If you want to send a color fax, touch Options to
  • HP OfficeJet Pro 8130 | User Guide - Page 44
    number. ● Touch the Address Book icon next to the Enter the Fax Number field to open the Address Book. 6. Touch Send. Follow the on-screen instructions that might occur. Send a fax using the printer memory You can scan a black-and-white fax into memory and then send the fax from memory
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    fax is stored in the printer memory until the copying finishes. Receive a fax manually When you are on the phone, the person you are speaking with can send handset to talk or listen for fax tones. ● You can receive faxes manually from a phone that is directly connected to the Fax port on the back
  • HP OfficeJet Pro 8130 | User Guide - Page 46
    off the Auto Answer setting so that the printer does not automatically answer incoming calls. 7. If you are currently on the phone with the sender, instruct the sender to press Send Fax on their fax machine. 8. Do the following when you hear fax tones from a sending fax machine. a. On the printer
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    to remove and then touch Remove. 5. Touch OK. Follow the on-screen instructions. Print a Blocked Fax Report Use the following steps to print a blocked fax company display name manually, and then touch OK. 5. Touch Enter Address to enter your personal or company email address manually, and then touch
  • HP OfficeJet Pro 8130 | User Guide - Page 48
    Menu. 2. Scroll to Utilities and touch Contacts. 3. Touch Add Group to enter your personal or company group name manually, and then touch OK. 4. Touch Group Name* to enter a group name manually by using the keyboard, and then touch OK. 5. Touch Members, select the contacts that you want to include
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    4. Touch Edit to change the group name manually and choose the members of the group. 5. Touch Save and Fax method turned on. ● Redial on Error: Redials automatically if there has been a problem communicating with the receiving fax machine. ● Redial on No Answer: Redials automatically if the receiving
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    ● Pulse Dialing Mode: Change to pulse dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing. ● Dialing Prefix: Make sure to include any pauses or other required numbers such as an area code, an access code for numbers
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    scroll to select the country/region. 5. Touch Fax Header Name* to manually enter your personal or company fax header name using the keyboard, and then touch every fax you send. 7. Touch Next, and then follow the on-screen instructions. 8. Touch OK. Set the billing code You can set to print the
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    For an undefined group or a group-dial fax, the billing code count is increased for each successful fax that is sent to each destination. By default, the billing code setting is turned off. 1. On the control panel Home screen, touch Menu. 2. Scroll to Utilities and touch Settings. 3. Touch Fax
  • HP OfficeJet Pro 8130 | User Guide - Page 53
    the Auto Answer setting if you want the printer to answer faxes automatically. ● Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call or else the printer does not receive faxes. 1. On the control panel
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    . Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the printer to answer incoming calls that have a specific ring pattern. If you
  • HP OfficeJet Pro 8130 | User Guide - Page 55
    want to add and then touch Add. 5. Touch OK. Follow the on-screen instructions. Set the Fax Speed (send or receive) settings If you use one of phone service ● A PBX (private branch exchange) system ● Fax on Voice over Internet Protocol (VoIP) ● An integrated services digital network (ISDN) service
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    If you experience problems sending and receiving faxes, try using a slower Speed. The following table provides the available fax speed settings. Table 7-2 Set the send and receive speed Fax
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    fax. ● Touch the toggle button next to Fax Forwarding + Print to print and forward the fax. ● Touch Enter Fax Number to enter the fax number manually of the fax machine intended to receive the forwarded faxes. NOTE: ● If the printer loses power when fax forwarding is set up, it saves the
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    . If you experience problems faxing, try using a slower fax speed or disabling the fax Error Correction Mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. If you have questions about Internet faxing, contact your Internet faxing services support department or your
  • HP OfficeJet Pro 8130 | User Guide - Page 59
    Fax reports You can manually print fax reports as required to obtain the information about the fax calls that you send and receive. By default, the printer does not print a
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    and Blocked Fax Report. 4. Touch Print to begin printing. Fax Trace Report A fax trace report has information that can help resolve fax transmission problems. 1. On the control panel Home screen, touch Menu. 2. Scroll to Utilities and touch Tools. 3. Touch Reports, Fax Reports, and Fax Trace Report
  • HP OfficeJet Pro 8130 | User Guide - Page 61
    , use the instructions in this section to complete your fax setup. Keep your Getting Started Guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line. TIP: You can also use
  • HP OfficeJet Pro 8130 | User Guide - Page 62
    machine machine Case K: Shared voice/fax line with computer dial-up modem and voice mail Voice calls, computer dial-up modem, and/or voice mail service Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no
  • HP OfficeJet Pro 8130 | User Guide - Page 63
    fax machine and receives the fax. Case B: Set up the printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL filter between the telephone wall jack and the printer. The DSL
  • HP OfficeJet Pro 8130 | User Guide - Page 64
    wall jack. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the callwaiting tone. ● If you are
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    You might need to connect the phone cord to your country/region adapter. Set up the printer with a distinctive ring service Follow these steps to set up the printer with a distinctive ring service. 1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the
  • HP OfficeJet Pro 8130 | User Guide - Page 66
    printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you receive both voice calls
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    the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case F: Shared voice/fax line with voice mail If you
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    fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case G: Fax line shared with computer
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    Table 7-9 Rear view of printer Feature Description 1 Telephone wall jack. 2 Use a minimum 26 AWG phone cord to connect to the port on the printer. CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (For example, 24 AWG) UL Listed or CSA Certified Telecommunications Line Cord.
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    you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions
  • HP OfficeJet Pro 8130 | User Guide - Page 71
    receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance you use your phone line for both fax and telephone calls, use these instructions to set up your fax. There are two different ways to set up
  • HP OfficeJet Pro 8130 | User Guide - Page 72
    Table 7-11 Rear view of printer Feature Description 1 Telephone wall jack. 2 Parallel splitter. 3 Use a minimum 26 AWG phone cord to connect to the port on the printer. CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (For example, 24 AWG) UL Listed or CSA Certified
  • HP OfficeJet Pro 8130 | User Guide - Page 73
    Auto Answer setting. ● If you set up the printer to answer faxes manually, you must be available to respond in person to incoming fax calls or up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.
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    in other parts of the home/office sharing the same phone number with DSL service need to be connected to additional DSL filters to avoid noise when making voice fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.
  • HP OfficeJet Pro 8130 | User Guide - Page 75
    Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the printer as described in this section. Table 7-13 Rear view of printer
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    Rings to Answer setting on the printer to the maximum number of rings supported by your printer (The maximum number of rings varies by country/region). voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
  • HP OfficeJet Pro 8130 | User Guide - Page 77
    Table 7-14 Rear view of printer Feature Description 1 Telephone wall jack 2 "IN" phone port on your computer. 3 "OUT" phone port on your computer. 4 Telephone (optional). 5 Answering machine. 6 Computer with modem. 7 Use a minimum 26 AWG phone cord to connect to the port on the
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    11. Set Rings to Answer on the printer to the maximum number of rings supported by the product (The maximum number of rings varies by country/region) When message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
  • HP OfficeJet Pro 8130 | User Guide - Page 79
    Table 7-15 Rear view of printer Feature Description 1 Telephone wall jack 2 Parallel splitter. 3 DSL/ADSL filter. 4 Use a minimum 26 AWG phone cord to connect to the port on the printer. CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (For example, 24 AWG) UL Listed or
  • HP OfficeJet Pro 8130 | User Guide - Page 80
    printer to the maximum number of rings supported by the printer. NOTE: The instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service service at the same phone number you use for fax calls. You must receive faxes manually
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    incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Since your computer dial-up modem shares the phone line with the printer, you cannot use both
  • HP OfficeJet Pro 8130 | User Guide - Page 82
    receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further up the printer for faxing according to your particular home or office setup instructions. 2. On the control panel Home screen, touch Menu. 3. Scroll to
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    in certain HP programs such as Instant Ink or use other services that require automatic online firmware updates, most HP printers can ● Dropping, jarring, or rough handling during installation can cause temporary printing problems. ● If you have installed a refilled or re-manufactured cartridge or
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    which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In find the right ink for your printer. NOTE: Ordering ink online is not supported in all countries/regions. If it is not available in your country/ region
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    See HP inkjet supplies recycling program. CAUTION: HP recommends that you replace any missing or damaged cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when cartridges are missing. NOTE: ● Not all
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    3. Press the front of the cartridge to release it, and then remove it from the slot. 4. Remove the new cartridge from its packaging. 5. Recycle the used cartridge. Visit hp.com/recycle to recycle the used cartridge. 6. Insert each cartridge securely into the indicated slot. Make sure the color-coded
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    the cartridge might have access to information on the memory chip. This information helps HP perform analytics for business operations, customer support, and product improvement. 1. On the control panel Home screen, touch Menu. 2. Scroll to Utilities and touch Settings. 3. Touch Supplies, and then
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    Visit hp.com/supplies for more information about the supplies limited warranty, and then navigate to the warranty section of the site. 80 Chapter 8 Manage cartridges
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    help, and also If the suggestions do not solve the problems, try getting help using one of the support services, contact HP support. Visit hp.com/support for more information. Jams and paper-feed issues Learn how to troubleshoot jams and paper-feed issues. Possible jam locations Paper jams
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    objects found. Clear a paper jam from print zone Remove any objects, such as paper, blocking the print zone. 1. Open the front door. 82 Chapter 9 Solve a problem
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    2. Open the cartridge access door. 3. Look inside the printer and remove any jammed paper found. Move the carriage to the left and right to fully inspect the print area for any jammed paper. 4. Lift the handle of the paper path cover and remove the cover. 5. Locate any jammed paper inside the
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    6. Reinsert the paper path cover until it snaps into place. 7. Close the cartridge access door. 8. Close the front door. Clear a paper jam from the input tray Remove the input tray and clear any jams found inside the paper feed path. 84 Chapter 9 Solve a problem
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    1. Press and hold the two buttons on both sides of the output tray to remove the output tray from the printer. 2. Remove the input tray by pulling it all the way out of the printer. 3. Check the input tray area underneath the printer. Remove any jammed paper. Clear a paper jam from the input tray 85
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    4. Insert the input tray back until it snaps into place. 5. Insert the output tray back into the printer. Clear a paper jam from the document feeder Open the cover and remove any paper found in the feeder. 1. Lift the document feeder cover. 86 Chapter 9 Solve a problem
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    2. Pull any jammed paper out of the rollers. 3. Close the cover of the document feeder until it snaps into space. 4. Lift the document feeder tray. 5. Remove any jammed paper under the tray. Clear a paper jam from the document feeder 87
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    sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. ● Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the paper-width
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    kind of problem are you having? ● Paper is not picked up from a tray - Make sure paper is loaded in the tray. See Load media. - Make sure the paper-width guides are set to the correct markings in the tray for the paper size you are loading. Also make sure the paper guides are
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    using the control panel. If you are still unable to print, visit hp.com/support Printing issues Learn how to troubleshoot printing issues. Fix problems with page not printing (unable to print) Learn how to troubleshoot printing issues. Resolve print issues Make sure that the printer is turned on and
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    , press the Power button to turn on printer. 9. Try using the printer again. Fix print quality issues Learn how to troubleshoot print quality issues. NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you
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    for more information. Fax issues This feature is only available in HP OfficeJet Pro 8130 series. Run the fax test report first to see if there is a problem with your fax setup. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify that
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    the test again. If the test fails again, continue reviewing the troubleshooting information in this section. ● Try to send or receive a test fax. If you Test continues to fail and you experience problems faxing, contact HP support. Visit hp.com/support for more information. - This website
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    the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a phone splitter, this can cause faxing problems (A splitter is a two-cord connector that plugs into a telephone wall jack). Try removing the
  • HP OfficeJet Pro 8130 | User Guide - Page 103
    service. ● Other equipment, which uses the same phone line as the printer, might be in use. For example, you cannot use the printer for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send an email or access the Internet. Troubleshoot fax problems
  • HP OfficeJet Pro 8130 | User Guide - Page 104
    off, contact your DSL provider for support. ● If you are using a phone splitter, this can cause faxing problems (a splitter is a two-cord ● If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must
  • HP OfficeJet Pro 8130 | User Guide - Page 105
    one at a time and receiving a fax each time, until you identify which equipment is causing the problem. ● If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is set
  • HP OfficeJet Pro 8130 | User Guide - Page 106
    supported. In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, the printer receives the fax. If the call is a voice call, the answering machine records the incoming message. Fax reports Learn how to troubleshoot problems with
  • HP OfficeJet Pro 8130 | User Guide - Page 107
    touch Menu. 3. Scroll to Utilities and touch Tools. 4. Touch Troubleshooting, and then touch Fax. 5. Touch Fax Test Report to print. The printer prints the test report. 6. Review the report. ● If the test passes and you are still having problems faxing, check the fax settings listed in the report to
  • HP OfficeJet Pro 8130 | User Guide - Page 108
    . If you know that antivirus or firewall software is preventing your computer from connecting to the printer, use HP online firewall troubleshooter to help solve the problem. ● HP Print and Scan Doctor: Download and run HP Print and Scan Doctor to help diagnose and fix issues automatically. NOTE
  • HP OfficeJet Pro 8130 | User Guide - Page 109
    If you want to restart Wi-Fi setup mode or troubleshoot network-related issues, you can restore the printer to its fix issues automatically. - Visit hp.com/support for information and utilities that can help you fix many common printer problems. See Restore settings. Printer hardware issues Complete
  • HP OfficeJet Pro 8130 | User Guide - Page 110
    quality. ● Wi-Fi Network Test Results Provides information about your printer network connection or to troubleshoot connection issues. ● Web Access Test Report Provides information about the printer status, DNS setting unplug the power cord from the electrical socket. 102 Chapter 9 Solve a problem
  • HP OfficeJet Pro 8130 | User Guide - Page 111
    1. Lift the scanner lid. 2. Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. CAUTION: ● Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all
  • HP OfficeJet Pro 8130 | User Guide - Page 112
    all originals from the document feeder tray. 2. Lift the document feeder cover. This provides easy access to the rollers (1) and separator pad (2). 104 Chapter 9 Solve a problem
  • HP OfficeJet Pro 8130 | User Guide - Page 113
    still seems poor after you complete all stages of cleaning, try aligning the printhead. If print quality problems persist after cleaning and aligning, contact HP support. Visit hp.com/support for more information. ● Align the printhead when the printer status page shows streaking or white lines
  • HP OfficeJet Pro 8130 | User Guide - Page 114
    2. On the control panel Home screen, touch Menu. 3. Scroll to Utilities and touch Supplies. 4. Touch Troubleshooting, and then touch Print Quality. 5. Select the desired option, and then follow the on-screen instructions. You can also do the same from the HP software or the embedded web server (EWS
  • HP OfficeJet Pro 8130 | User Guide - Page 115
    HP support HP online support provides information and utilities that can help you solve common printer problems. ● View video tutorials Learn how to set up printer and perform common tasks. ● Get troubleshooting assistance Find information for resolving paper jams, network connection issues, print
  • HP OfficeJet Pro 8130 | User Guide - Page 116
    quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer service plans are available for the printer at additional costs. Visit hp.com/support, select your country/region and language, then explore the service
  • HP OfficeJet Pro 8130 | User Guide - Page 117
    presentation print quality. To reduce printing noise, turn on this feature. To print at normal speed, turn this feature off. NOTE: Quiet Mode is not supported when printing photos or envelopes. 1. On the control panel Home screen, touch Menu. HP EcoSolutions (HP and the Environment) 109
  • HP OfficeJet Pro 8130 | User Guide - Page 118
    2. Scroll to Utilities and touch Settings. 3. Touch General, and then touch the toggle button next to Quiet Mode to turn it on or off. NOTE: ● While the printer is printing or while making a copy, you can turn on or turn off this feature. The new settings will take effect after the current page has
  • HP OfficeJet Pro 8130 | User Guide - Page 119
    , print resolutions, and system requirements. Visit hp.com/support for more information. Environmental specifications ● Operating temperature: 5° 16 to 24 lb]): Up to 35 Paper size and weights For the list of supported paper sizes, see HP software. ● Plain paper: 60 to 105 grams per square
  • HP OfficeJet Pro 8130 | User Guide - Page 120
    resolution: Visit hp.com/support for a list of supported print resolutions. ● Print margins: Visit hp.com/support for margin settings of different feature is only available in HP OfficeJet Pro 8130 series. ● Walk-up black-and-white and color fax capability. ● Manual fax send and receive. ● Automatic
  • HP OfficeJet Pro 8130 | User Guide - Page 121
    support for more information on estimated cartridge yields. Regulatory notices The printer meets product requirements from regulatory agencies in your country/region that the product is shipping to. Notices related to Fax features are only applicable to HP OfficeJet Pro 8130 the instructions, may
  • HP OfficeJet Pro 8130 | User Guide - Page 122
    interference that may cause undesired operation. Notice to users in Korea B B VCCI (Class B) compliance statement for users in Japan Power cord instructions Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product
  • HP OfficeJet Pro 8130 | User Guide - Page 123
    LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 European Union and United Kingdom Regulatory Notice Products bearing the CE marking and UK marking comply to applicable EU Directives and the equivalent UK Statutory Instruments and can operate in at least one EU Member State and in
  • HP OfficeJet Pro 8130 | User Guide - Page 124
    this product to the premises wiring and telephone network. See installation instructions for details. The REN is used to determine the quantity of maintain uninterrupted service. If trouble is experienced with this equipment, please contact the manufacturer, or look elsewhere in this manual, for
  • HP OfficeJet Pro 8130 | User Guide - Page 125
    may request that you disconnect the equipment from the network until the problem is resolved. Connection to Party Line Service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. CAUTION: If your home has
  • HP OfficeJet Pro 8130 | User Guide - Page 126
    be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of
  • HP OfficeJet Pro 8130 | User Guide - Page 127
    Notice to users in Taiwan (5 GHz) Notice to users in Serbia (5 GHz) Upotreba ovog uredjaja je ogranicna na zatvorene prostore u slucajevima koriscenja na frekvencijama od 5150-5350 MHz. Notice to users in Thailand (5 GHz) This radio communication equipment has the electromagnetic field
  • HP OfficeJet Pro 8130 | User Guide - Page 128
    in certain HP programs such as Instant Ink or use other services that require automatic online firmware updates, most HP printers can be to create accessible products, share your story, or connect with customer support for accessibility help all at: hp.com/accessibility For more information about
  • HP OfficeJet Pro 8130 | User Guide - Page 129
    Environmental product stewardship program HP is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar
  • HP OfficeJet Pro 8130 | User Guide - Page 130
    Information' of the product IT ECO Declaration at hp.com/us-en/hp-information/sustainable-impact/documentreports.html. Safety data sheets Safety Data Sheets, product safety and environmental information are available at hp.com/go/ecodata or on request. Chemical substances HP is committed to
  • HP OfficeJet Pro 8130 | User Guide - Page 131
    of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria deste equipamento nao foi projetada para ser removida pelo cliente. Power
  • HP OfficeJet Pro 8130 | User Guide - Page 132
    your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to hp.com/recycle. 124 Appendix A Technical information
  • HP OfficeJet Pro 8130 | User Guide - Page 133
    Waste disposal for Brazil Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao
  • HP OfficeJet Pro 8130 | User Guide - Page 134
    The Table of Hazardous Substances/Elements and their Content (China) Table A-2 The Table of Hazardous Substances/Elements and their Content (China) 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) ◯ ◯ ◯ ◯ ◯ 电线 ◯ ◯ ◯ ◯ ◯ X ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯
  • HP OfficeJet Pro 8130 | User Guide - Page 135
    the Presence Condition of the Restricted Substances Marking hp.com/support To access the latest user guides or manuals for your product, go to hp.com/support. Select Find your product, and then follow the on-screen instructions. Declaration of the Presence Condition of the Restricted Substances
  • HP OfficeJet Pro 8130 | User Guide - Page 136
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