HP OfficeJet Pro 9110b User Guide

HP OfficeJet Pro 9110b Manual

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  • HP OfficeJet Pro 9110b | User Guide - Page 1
  • HP OfficeJet Pro 9110b | User Guide - Page 2
    . - Read and understand all instructions in the documentation that comes with the printer. - Observe all warnings and instructions marked on the product. - Unplug normally, see Solve a problem in this guide. - There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
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    of contents 1 Get started ...1 Printer views ...1 Front view...1 Print supplies area ...2 Rear view ...2 Control panel features...3 Tilt the control panel ...3 Control panel display...3 Function buttons ...4 Change printer settings...5 Use HP software...5 Turn printer off ...6 2 Connect your printer
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    locations...31 Remove jammed paper...32 Reset the printer ...36 Learn how to avoid paper jams...36 Solve paper-feed problems ...37 Printer is unable to print ...37 Printing issues ...38 Fix problems with page not printing (unable to print)...38 Fix print quality issues...39 Network and connection
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    printhead and cartridges ...43 Restore settings ...44 HP support ...45 Contact HP...45 Register printer...46 Additional warranty options ...46 8 HP EcoSolutions (HP and the Environment)...47 Power management...47 Quiet Mode ...47 Optimize printing supplies...48 Appendix A Technical information ...49
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    California Perchlorate Material Notice...58 European Union Battery Directive ...58 Battery notice for Brazil ...58 Power consumption...58 China Energy Label for Printer, Fax and Copier...58 Disposal of waste equipment by users ...59 Waste disposal for Brazil ...60 The Table of Hazardous Substances/
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    1 Get started Learn about printer parts, control panel features, and other printer functionalities. Printer views Printer parts and their descriptions. Front view Printer parts on the front. Table 1-1 Printer front view Feature Description 1 Power button 2 Control panel display 3 Cartridge
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    2 Paper path cover 3 Cartridge access door 4 PIN label 5 Printhead 6 Cartridges NOTE: Cartridges must be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn the printer off when a cartridge is
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    Table 1-3 Printer rear view Feature Description 1 Rear USB port 2 Ethernet network port 3 Power connection Control panel features The control panel provides direct interaction, including lights to indicate status, errors, and more. Tilt the control panel Tilt the control panel for easier
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    1 Wi-Fi light Indicates the printer Wi-Fi connection status. ● Solid blue light indicates that the Wi-Fi connection is established and you can print. ● Slow blinking light with pause indicates that Wi-Fi is on, but not configured. See Connect to a Wi-Fi network. ● Slow blinking light indicates
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    be able to modify or use certain features. (HP OfficeJet Pro 9110b series) The default PIN is on the PIN label inside the printer access door. You can change the PIN when you first set up the printer or in the embedded web server (EWS). Print Print from a USB device or stored jobs. USB Trays
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    print reports, and order supplies. NOTE: ● You can download the HP software from the app store for your device. If the printer is managed by your IT department, contact the system administrator to set up the HP software. ● HP software supports to avoid possible problems. 6 Chapter 1 Get started
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    your IT department, follow the system administrator instructions for connecting the printer. Connect to and the Wi-Fi network is set up and working properly. The blue Wi-Fi light on the printer the printer wirelessly. ● If you run into any problem with Wi-Fi connect, see Restore original network
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    HP software. For HP OfficeJet Pro 9110b series, set up the printer using a computer; do not use mobile devices. NOTE: ● HP software uses Bluetooth for printer setup. It does not support printing using Bluetooth. ● Turn on Bluetooth and location services the on-screen instructions to add the printer
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    you can print using a USB cable if needed. 1. Connect the printer and computer using a USB cable. 2. Open the HP software on your computer. If prompted, create or sign in to an HP account and register the printer. 3. In HP software, add the printer, and then follow the on-screen instructions to add
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    loading a different paper type or size. ● Do not load paper while the printer is printing. 1. Pull out the input tray. 2. Slide the paper guides to the edges of the tray. 3. Insert paper with the side to be printed facing down. Make sure the stack of paper is aligned with the appropriate paper-size
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    4. Adjust the paper guides until they touch the edges of the paper stack. Load paper 11
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    envelopes Load envelopes into the tray. NOTE: ● Remove any paper before loading a different paper type or size. ● Do not load paper while the printer is printing. 12 Chapter 3 Load media
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    1. Pull out the input tray. 2. Slide the paper guides to the edges of the tray. 3. Insert envelopes in portrait orientation and with the side to be printed facing down. Make sure the stack of envelopes is aligned with the appropriate paper-size indicators and does not exceed the stack-height marking
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    TIP: Use the envelope guide to load C5 and #10 envelopes with long flaps. You do not need to use the guide for envelopes with short flaps. 4. Adjust the paper guides until they touch the edges of the paper stack. 14 Chapter 3 Load media
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    and photo paper into the tray. NOTE: ● Remove any paper before loading a different paper type or size. ● Do not load paper while the printer is printing. Load cards and photo paper 15
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    1. Pull out the input tray. 2. Slide the paper guides to the edges of the tray. 3. Insert paper with the side to be printed facing down. Make sure the stack of paper is aligned with the appropriate paper-size indicators and does not exceed the stack-height marking in
  • HP OfficeJet Pro 9110b | User Guide - Page 23
    4. Adjust the paper guides until they touch the edges of the paper stack. 5. Gently close the input tray. 6. Change or retain the paper settings on the control panel. Make sure the settings match the paper type and size loaded. Load cards and photo paper 17
  • HP OfficeJet Pro 9110b | User Guide - Page 24
    . Paper basics The printer is designed to work well with most types of office paper. It is best to test a variety of paper types before buying large quantities. Use HP paper for optimum print quality. Visit hp.com for more information about HP paper. HP recommends plain papers with the ColorLok logo
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    ● Avoid loading the following paper to prevent jams and poor print quality: - Multipart forms - Media that is damaged, curled, or wrinkled - Media with cutouts or perforations - Media that is heavily textured, embossed, or does not accept
  • HP OfficeJet Pro 9110b | User Guide - Page 26
    status information. ● Check the information and status of the printing supplies. ● Receive notification of printer and supplies events. ● firewall. Use the EWS to view or change IP configuration settings, and manually set an IPv4 address, subnet mask and default gateway. Open the embedded web
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    EWS using the HP software. Find and then touch View Details. View or change network settings When troubleshooting or setting up your printer, it might be necessary to view click Network Settings. Manually change IPv4 and IPv6 TCP/IP parameters It might be necessary to manually configure a printer
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    information on printer energy-conservation settings. Update printer HP periodically releases firmware updates to enhance product functionality and updates or follow instructions from your IT administrator. Update printer using the control panel You can update your printer firmware manually using the
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    on smartphone, laptop, desktop computer, or other devices to print, scan, and manage your printer. Visit 123.hp.com for more information. Follow your IT administrator instructions to install the drivers. Print from a Windows computer You can print from the file menu of most apps. Make sure you
  • HP OfficeJet Pro 9110b | User Guide - Page 30
    devices using HP software, AirPrint, or the HP Print Service Plugin. ● HP software: Visit hp.com/mobileprinting for more information on mobile printing. ● iOS: Devices running iOS 4.2 or later have AirPrint preinstalled. ● Android: Download the HP Print Service Plugin (supported by most Android
  • HP OfficeJet Pro 9110b | User Guide - Page 31
    purchased Original HP cartridges, visit hp.com/go/ and type to avoid a paper jam. ● Load paper with the print-side down. ● Make sure paper is loaded in the main tray Adjust the paper-width guides in the main tray to fit snugly against all paper. Make sure that the guides do not bend the
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    HP chip from working in the printer, including cartridges that work today. Unless you are enrolled in certain HP programs such as Instant Ink or use other services that require automatic online firmware updates, most HP during installation can cause temporary printing problems. ● If you have
  • HP OfficeJet Pro 9110b | User Guide - Page 33
    the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing supported in all countries/regions. If it is not available in your country/ region, you may still view supplies information and print a list for reference when shopping at a local HP
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    inkjet supplies recycling program. CAUTION: HP recommends that you replace any missing or damaged cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when cartridges are missing. NOTE: ● Not all
  • HP OfficeJet Pro 9110b | User Guide - Page 35
    4. Remove the new cartridge from its packaging. 5. Recycle the used cartridge. Visit hp.com/recycle to recycle the used cartridge. 6. Insert each cartridge securely into the indicated slot. Make sure the color-coded letter on the cartridge matches
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    printing frequency. HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: hp.com/recycle). HP memory chip. This information helps HP perform analytics for business operations, customer support, and product improvement. 1. On
  • HP OfficeJet Pro 9110b | User Guide - Page 37
    help, and also If the suggestions do not solve the problems, try getting help using one of the support services, contact HP support. Visit hp.com/support for more information. Jams and paper-feed issues Learn how to troubleshoot jams and paper-feed issues. Possible jam locations Paper jams
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    the printer. ● To help avoid additional paper jams, make sure to remove all small pieces of paper and foreign objects found. Clear a paper jam from print zone Remove any objects, such as paper, blocking the print zone. 1. Open the front door. 2. Open the cartridge access door. 32 Chapter 7 Solve
  • HP OfficeJet Pro 9110b | User Guide - Page 39
    printer and remove any jammed paper found. Move the carriage to the left and right to fully inspect the print area for any jammed paper. 4. Lift the handle of the paper path cover and remove the cover. 5. Reinsert the paper path cover until it snaps into place. Clear a paper jam from print zone 33
  • HP OfficeJet Pro 9110b | User Guide - Page 40
    7. Close the cartridge access door. 8. Close the front door. Clear a paper jam from the input tray Follow these steps to clear a paper from the input tray. 1. Press and hold the two buttons on both sides of the output tray to move out the output tray from the printer. 34 Chapter 7 Solve a problem
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    2. Remove the input tray by pulling it all the way out of the printer. 3. Check the input tray area underneath the printer. Remove any jammed paper. 4. Insert the input tray back until it snaps into place. Clear a paper jam from the input tray 35
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    print carriage. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Reset the printer Reset the paper-width guides in the input tray to fit snugly against all paper. Make sure the paper-width guides do not bend
  • HP OfficeJet Pro 9110b | User Guide - Page 43
    by one or more label on the side or paper-width guide of the input tray. - Make sure the tray is not overloaded with paper. - Use HP paper for optimum performance and efficiency. Printer is unable to print Learn how to troubleshoot when the printer is unable to print. Solve paper-feed problems 37
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    using the control panel. If you are still unable to print, visit hp.com/support Printing issues Learn how to troubleshoot printing issues. Fix problems with page not printing (unable to print) Learn how to troubleshoot printing issues. Resolve print issues Make sure that the printer is turned on and
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    the printer again. Fix print quality issues Learn how to troubleshoot print quality issues. NOTE: To avoid print quality problems, always turn the printer off print quality using the control panel Complete the following steps to improve print quality. 1. Make sure you are using original HP
  • HP OfficeJet Pro 9110b | User Guide - Page 46
    . c. Scroll to Utilities and touch Tools. d. Touch Troubleshooting, and then touch Print Quality. e. Select the desired option to resolve the identified issues. 6. If this does not solve the problem, then contact HP support. Visit hp.com/support for more information. Network and connection issues
  • HP OfficeJet Pro 9110b | User Guide - Page 47
    that antivirus or firewall software is preventing your computer from connecting to the printer, use HP online firewall troubleshooter to help solve the problem. ● HP Print and Scan Doctor: Download and run HP Print and Scan Doctor to help diagnose and fix issues automatically. NOTE: This tool is for
  • HP OfficeJet Pro 9110b | User Guide - Page 48
    button to turn on the printer. If this problem persists, write down the error code provided in the message, and then contact HP support. Visit hp.com/support for more information. Understand printer reports Learn more about how to print some useful printer reports. ● Printer Status Report Provides
  • HP OfficeJet Pro 9110b | User Guide - Page 49
    to improve print quality. ● Wi-Fi Network Test Results Provides information about your printer network connection or to troubleshoot connection issues the printhead and cartridges If you are experiencing problems with printing, you might have a problem with the printhead. You must perform the
  • HP OfficeJet Pro 9110b | User Guide - Page 50
    print quality problems persist after cleaning and aligning, contact HP support. Visit hp.com/support Troubleshooting, and then touch Print Quality. 5. Select the desired option, and then follow the on-screen instructions. You can also do the same from the HP user data, you can reset the printer to the
  • HP OfficeJet Pro 9110b | User Guide - Page 51
    . HP support HP online support provides information and utilities that can help you solve common printer problems. ● View video tutorials Learn how to set up printer and perform common tasks. ● Get troubleshooting assistance Find information for resolving paper jams, network connection issues, print
  • HP OfficeJet Pro 9110b | User Guide - Page 52
    anytime on the register.hp.com website. Additional warranty options Extended service plans are available for the printer at additional costs. Visit hp.com/support, select your country/region and language, then explore the service plan options available for your printer. 46 Chapter 7 Solve a problem
  • HP OfficeJet Pro 9110b | User Guide - Page 53
    It only works when printing on plain paper. Additionally, this feature is disabled if you are printing using the best or presentation print quality. To reduce printing noise, turn on this feature. To print at normal speed, turn this feature off. NOTE: Quiet Mode is not supported when printing photos
  • HP OfficeJet Pro 9110b | User Guide - Page 54
    supplies such as ink and paper, try the following: ● Visit hp.com/recycle to recycle used Original HP ink cartridges through HP Planet Partners. ● Optimize paper usage by printing on both sides of the paper. ● Change the print quality in the printer driver to a draft setting. The draft setting
  • HP OfficeJet Pro 9110b | User Guide - Page 55
    your printer or all countries/regions. Specifications HP support website provides information about the product specifications including acoustic information, print resolutions, and system requirements. Visit hp.com/support for more information. Environmental specifications ● Operating temperature
  • HP OfficeJet Pro 9110b | User Guide - Page 56
    PCL 6, PostScript ● Print resolution: Visit hp.com/support for a list of supported print resolutions. ● Print margins: Visit hp.com/support for margin settings of , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
  • HP OfficeJet Pro 9110b | User Guide - Page 57
    made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. For further information, B VCCI (Class B) compliance statement for users in Japan Power cord instructions Make sure your power source is adequate for the product voltage rating
  • HP OfficeJet Pro 9110b | User Guide - Page 58
    at least one EU Member State and in United Kingdom. The full EU and UK Declaration of Conformity can be found at the following website: hp.eu/certificates (Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.) The point of
  • HP OfficeJet Pro 9110b | User Guide - Page 59
    application outdoor might lead to interference issues with existing radio services. Visual display workplaces statement for Germany GS-Erklärung normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for
  • HP OfficeJet Pro 9110b | User Guide - Page 60
    Notice to users in Taiwan (5 GHz) Notice to users in Serbia (5 GHz) Upotreba ovog uredjaja je ogranicna na zatvorene prostore u slucajevima koriscenja na frekvencijama od 5150-5350 MHz. Notice to users in Thailand (5 GHz) This radio communication equipment has the electromagnetic field
  • HP OfficeJet Pro 9110b | User Guide - Page 61
    can also block cartridges using a non-HP chip from working in the printer, including cartridges that work today. Unless you are enrolled in certain HP programs such as Instant Ink or use other services that require automatic online firmware updates, most HP printers can be configured to receive
  • HP OfficeJet Pro 9110b | User Guide - Page 62
    resources-look for paper made with recycled content. ● Recycle your Original HP cartridges-it's easy and free with the HP Planet Partners program, available in 47 countries and territories worldwide.2 ● Save paper by printing on both sides of the page. ● Conserve energy by choosing ENERGY STAR
  • HP OfficeJet Pro 9110b | User Guide - Page 63
    regarding recycling of HP products, please visit: hp.com/recycle HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
  • HP OfficeJet Pro 9110b | User Guide - Page 64
    of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria deste equipamento nao foi projetada para ser removida pelo cliente. Power consumption HP printing and imaging equipment marked with the ENERGY
  • HP OfficeJet Pro 9110b | User Guide - Page 65
    your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to hp.com/recycle. Disposal of waste equipment by users 59
  • HP OfficeJet Pro 9110b | User Guide - Page 66
    , podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente. Ao final da vida útil deste produto, o usuário deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei. Após o uso, as pilhas e/ou baterias dos produtos
  • HP OfficeJet Pro 9110b | User Guide - Page 67
    The Table of Hazardous Substances/Elements and their Content (China) Table A-1 The Table of Hazardous Substances/Elements and their Content (China) 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) ◯ ◯ ◯ ◯ ◯ 电线 ◯ ◯ ◯ ◯ ◯ X ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯
  • HP OfficeJet Pro 9110b | User Guide - Page 68
    Region) Taiwan Declaration of the Presence Condition of the Restricted Substances Marking hp.com/support To access the latest user guides or manuals for your product, go to hp.com/support. Select Find your product, and then follow the on-screen instructions 62 Appendix A Technical information
  • HP OfficeJet Pro 9110b | User Guide - Page 69
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