HP Officejet 4630 User Guide

HP Officejet 4630 Manual

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  • HP Officejet 4630 | User Guide - Page 1
    HP Officejet 4630 e-All-in-One series
  • HP Officejet 4630 | User Guide - Page 2
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    1 HP Officejet 4630 e-All-in-One series Help ...1 2 Get to know the HP Officejet 4630 series ...3 Printer parts ...4 Control panel and status lights ...6 Wireless settings ...8 3 Print ...9 Print documents ...10 Print photos ...12 Print envelopes ...14 Print Quick Forms ...16 Print with HP wireless
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    a networked printer 88 Advanced printer management tools (for networked printers 89 10 Solve a problem ...91 Clear a paper jam ...92 Improve print quality ...98 Unable to print ...103 Resolve copy and scan issues ...108 Resolve fax issues ...109 Resolve networking issues ...110 HP support ...111
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    ...119 Hewlett-Packard Company notices ...120 Specifications ...121 Environmental product stewardship program 125 Regulatory notices ...129 Appendix B Additional fax setup ...139 Set up faxing (parallel phone systems) ...140 Serial-type fax setup ...162 Test fax setup ...163 Index ...165 ENWW v
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    vi ENWW
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    1 HP Officejet 4630 e-All-in-One series Help Learn how to use your HP Officejet 4630 series ● Printer parts on page 4 ● Control panel and status lights on page 6 ● Load media on page 28 ● Print on page 9 ● Copy documents on page 36 ● Scan to a computer on page 39 ● Replace the cartridges on page 75
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    2 Chapter 1 HP Officejet 4630 e-All-in-One series Help ENWW
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    2 Get to know the HP Officejet 4630 series ● Printer parts ● Control panel and status lights ● Wireless settings ENWW 3
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    Automatic Document Feeder (ADF) 5 Cartridge access door 6 Cleanout 7 Printer display 8 Control panel 9 Paper tray 10 Paper tray extender (also referred to as the tray extender) 11 Cartridge access area 12 Paper-width guides 4 Chapter 2 Get to know the HP Officejet 4630 series ENWW
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    ● Rear view of the HP Officejet 4630 series 13 Fax port (2-EXT) 14 Fax port (1-LINE) 15 USB port 16 Power connection ENWW Printer parts 5
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    and make ePrint settings. Figure 2-2 On button light Light behavior Off Dimmed Solution The printer is powered off. Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5 minutes of inactivity. 6 Chapter 2 Get to know the HP Officejet 4630 series ENWW
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    Solution Error has occurred. Refer to the messages on the printer display. Indicates that the printer is initializing or is being shut down. The printer is printing, scanning, copying, or is on and ready to print. Figure 2-3 Wireless status light Light behavior Off Slow blinking Fast blinking On
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    Setup (WPS) connection. For more information, see Wi-Fi Protected Setup (WPS - requires WPS router) on page 82. Connect the printer to a wireless network. For more information, see Traditional wireless connection (requires router) on page 83. 8 Chapter 2 Get to know the HP Officejet 4630 series
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    3 Print ● Print documents ● Print photos ● Print envelopes ● Print Quick Forms ● Print with HP wireless direct ● Print using the maximum dpi ● Tips for print success ENWW 9
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    stack of paper into the printer until it stops. 5. Slide the paper-width guides firmly against the edge of the , Options, Printer Setup, Printer Properties, Printer, or Preferences choose Print. 2. Make sure the HP Officejet 4630 series is the selected printer. 3. Specify the page properties.
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    might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the one page of the document is printed, you are prompted to wait for a few seconds. Then the printer automatically reloads the paper back to print on the other side. You do not need to manually
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    . 4. Push the stack of photo papers into the printer until it stops. 5. Slide the paper-width guides firmly against the edge of the photo papers. To print this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options
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    photo from the computer 1. From the File menu in your software, choose Print. 2. Make sure the HP Officejet 4630 series is the selected printer. 3. Set the The following options are available for your printer. Locations for the options can vary from one application to another. a. Choose the
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    one or more envelopes into the paper tray of the HP Officejet 4630 series envelopes into the printer until it stops. 5. Slide the paper-width guides firmly against the edge Options, Printer Setup, Printer Properties, Printer, HP Officejet 4630 series is the selected printer. 14 Chapter 3 Print ENWW
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    X Lion and Mountain Lion: Click Show Details to access the print options. NOTE: The following options are available for your printer. Locations for the options can vary from one application to another. a. Select the appropriate envelope size from the Paper Size pop-up menu. b. From the pop-up menu
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    paper, and games. To print Quick Forms 1. From the Home screen on the printer display, press the Up and Down buttons to select Quick Forms, and then press until you see Quick Forms. 2. Press the Up and Down buttons to select one of the Quick Forms options, and then press OK. 3. After you have
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    use to connect to a new wireless network or hotspot. Choose the HP wireless direct name from the list of wireless networks shown such as HP-Print-**-Officejet 4630 series (where ** are the unique characters to identify your printer). If HP wireless direct is turned on with security, enter the
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    click Printer Setup & Software. b. Select Connect New Printer. c. When the Connection Options software screen appears, select Wireless. Select HP OFFICEJET 4630 series from the list of detected printers. d. Follow the on-screen instructions. 5. Print your document. 1. Make sure you have turned on HP
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    this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Click the Paper/ the File menu in your software, choose Print. 2. Make sure the HP Officejet 4630 series is the selected printer. 3. Set the print options. Do the following if you do not
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    NOTE: The following options are available for your printer. Locations for the options can vary from one application to another. a. Choose the appropriate paper size in the Paper Size pop-up menu. b. From the pop-up menu, choose Paper Type/Quality, and
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    the app bar, and then click the icon with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. ● To select the number of pages to print per sheet
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    ink only. Select Black Ink Only, and then click the OK button. ◦ Borderless Printing: Select this feature to print photos without border. Not all media types support the Printing Shortcut tab, select one printing shortcut, and then click printing shortcuts. Printer settings tips ● On the Print
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    Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will
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    24 Chapter 3 Print ENWW
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    4 Paper basics ● Recommended papers for printing ● Load media ● Load original ● Order HP paper supplies ENWW 25
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    's highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15 cm), 5 x 7 inches (13 x 18 cm
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    two-sided matte papers perfect for presentation, proposals, reports, and newsletters. They are heavyweight for an impressive look and feel. ● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy These papers are glossy-coated on both sides for two-sided use. They are the perfect choice
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    to continue. To load full-size paper 1. Lower the paper tray, and then pull out the paper tray and tray extender. 2. Slide the paper-width guides outward. 3. Load the paper. ● Insert a stack of paper into the paper tray with the short edge forward and the print side down. ● Slide the stack
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    ● Adjust the paper-width guides so they fit against both sides of the stack of paper. ● Slide the paper tray in. To load small-size paper 1. Lower the paper tray, and then pull out the paper tray and tray extender. 2. Slide the paper-width guides outward. ENWW Load media 29
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    tray with the short edge forward and the print side down. ● Slide the stack of photo paper forward until it stops. ● Adjust the paper-width guides so they fit against both sides of the stack of photo paper. ● Slide the paper tray in. To load envelopes 1. Lower the paper tray, and
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    2. Slide the paper-width guides outward. 3. Load the envelopes. ● Insert one or more envelopes in the center of the paper tray. The side to be printed on should face down. The flap should be on the
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    front corner of the scanner glass. To load original in the automatic document feeder 1. Slide paper-width guides outwards. 2. Load original print-side up, head first, in the ADF. 3. Slide paper-width guides inward until they stop at the edge of paper. To load original on the scanner glass 1. Lift
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    2. Load original print-side down on the right corner of the scanner glass. 3. Close the scanner lid. ENWW Load original 33
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    printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP . To purchase HP papers, go to Shop for Products and Services and select ink, toner and paper. 34 Chapter 4 Paper
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    5 Copy and scan ● Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success ENWW 35
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    . If you do not see Copy on the printer display, press the Home button, and then press the Up and Down buttons until you see Copy. 4. From the Copy menu, select Copies to increase or decrease the number of copies, and then press OK to confirm. 36 Chapter 5 Copy and scan ENWW
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    pages of 1-sided originals make four pages of 2-sided copy. 3. Select Copy from the Home screen on the printer display to access the copy menu. If you do not see Copy on the printer display, press the Home button, and then press the Up and Down buttons until you see Copy. 4. From
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    of inactivity the copy options will automatically return to the default settings of plain paper A4 or 8.5" x 11" (depending on region). 38 Chapter 5 Copy and scan ENWW
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    Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. 2. In the printer software, click the Print, Scan & Fax icon, and then select Scan a Document or Photo. 3. Select the type of
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    Scan from your computer 1. Open HP Scan. HP Scan is located in the Applications/Hewlett-Packard folder at the top level of the hard disk. 2. Choose the type of scan profile you want and follow the on-screen instructions. 40 Chapter 5 Copy and scan ENWW
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    make sure that there are no foreign materials adhering to it. ● To increase or decrease the contrast of your printed output, select Copy from the printer display and then select Lighter/Darker to adjust the contrast. ● To select the paper size and paper type of the printed output, select Copy from
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    of printers on the printer display. ● If you have a wireless connection from your printer to your computer, and you want to always be able to quickly scan to your connected computer, make sure to have Scan to Computer always active. ● If you want to scan a document with several pages into one file
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    . NOTE: Before you begin faxing, make sure you have set up the printer correctly for faxing. You might have already done this as part of the initial setup, by using either the control panel or the HP software provided with the printer. You can verify the fax is set up correctly by running the
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    topics: ● Send a standard fax ● Send a standard fax from the computer ● Send a fax manually from a phone ● Send a fax using monitor dialing ● Schedule a fax , see Load original on page 32. 2. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK
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    printer software using the installation program provided on the HP software CD provided with the printer. To send a standard fax from the computer 1. Open the document on your computer , Options, Printer Setup, Printer, or Preferences a fax manually from a phone Sending a fax manually allows you
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    Fax Manually on service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. For more information, see Set up speeddial entries on page 53. NOTE: Make sure the volume is turned on to hear a dial tone. To send a fax using monitor dialing from the printer
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    for example. The printer automatically sends your fax at the specified time. You can only schedule one fax to be the keypad on the printer control panel. 6. Select Scan, and then select Start. The printer scans all pages and sends The default setting is On. Turn ECM off only if it increases phone charges
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    . ● You can no longer send or receive faxes in color. To change the ECM setting from the control panel 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. 2. Select Settings, and then select Advanced Settings. 3. Select Error Correction
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    This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE: You can printer answers. Or, turn off the Auto Answer setting so that the printer does not automatically answer incoming calls. 4. If you are currently on the phone with the sender, instruct
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    can set up the printer to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify machine (for example, if it is not turned on), the printer prints the fax. If you set up the printer to print error reports for received faxes, it
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    you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes received from varies by model.) NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does
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    To manually enter a fax number to block, select Enter New Number. 6. After entering a your junk fax list. To remove numbers from the list of junk fax numbers 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. 2. Select Settings, and then
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    panel. TIP: In addition to creating and managing speed-dial entries from the printer's control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer's embedded web server (EWS). This section contains the following topics: ● Set up
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    Delete speed-dial entries To delete speed-dial entries 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. 2. Select Settings, and then select Phone Book. 3. Select the entry you
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    mode determines whether the printer answers incoming calls. ● Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The printer answers all incoming calls and faxes. ● Turn off the Auto Answer setting if you want to receive faxes manually. You must be available
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    by country/region.) In this setup, the answering machine answers the call and the printer monitors the line. If the printer detects fax tones, it receives the on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the printer to
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    one of the following: ● Select the ring pattern assigned by your telephone company to fax calls. - Or ● Select Auto Detect, and then follow the instructions on the printer . ● When No answer: If this option is turned on, the printer redials automatically if the receiving fax machine does not answer
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    can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one of the following, setting the fax speed to a slower speed might be required: ● An Internet phone service ● A PBX system ● Fax on Voice over Internet Protocol (VoIP
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    . NOTE: HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, or with all digital-to-analog converters. It is always recommended that you discuss with the telephone company directly for the correct setup options based
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    phone service that allows you to send and receive faxes with your printer by problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn services support department or your local service provider for further assistance. 60 Chapter 6 Fax
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    for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer. By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates
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    Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. 2. Select Settings, select Advanced Settings, and then select Fax Reports
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    To view the Call History 1. From the Home screen on the printer display, press the Up and Down buttons to select Fax, and then press OK. 2. Select Settings, and then select Junk Fax. 3. Select Add a Number, select From Call History, and then press OK. ENWW Use reports 63
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    ● Turn on Error Correction Mode (ECM) to send color faxes. For more information about turning on printer to answer incoming calls with a specific ring pattern. Use this feature only when you have subscribed to the service, which allows several phone numbers on one phone line from your phone service
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    7 Use Web Services ● HP ePrint ● Use HP Printables ● Use the HP Connected website ● Tips for using Web Services ENWW 65
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    the printer control panel, press the ePrint button. b. Accept the Terms of Use, and then follow the on-screen instructions to enable Web Services. c. Print the ePrint information page, and then follow the instructions on the page to sign up for an HP ePrint account. 2. On your computer or mobile
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    contains the printer code and instructions on how to customize the email address. To turn off ePrint 1. Press the ePrint button on the control panel. You will see the Web Services Settings menu on the printer display. 2. Select ePrint from the printer display, and then select Off. ENWW HP ePrint
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    cut-off text and pictures and no extra pages with only one line of text. NOTE: To use HP Printables, the printer must be connected to a network that provides an Internet connection, and you must register for this service. Printable availability varies by country, language, and agreements, and might
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    Use the HP Connected website Use HP's free HP Connected website to set up increased security for HP ePrint, and specify the email addresses that are allowed to send email to your printer. You can also get product updates, more HP Printables, and other free services. Go to the HP Connected website
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    Tips for using Web Services Use the following tips to print HP Printables and use HP ePrint. Tips for printing HP Printables and using HP ePrint ● Learn about HP Printables for printing recipes, coupons, and other content from the web, simply and easily. Click here to go online for more information.
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    8 Work with cartridges ● Check the estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace the cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 71
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    and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. 2. In the printer software, click Estimated Ink Levels. To check the ink levels from HP Utility 1. Open HP Utility. HP Utility is located in
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    Information and Support pane. To order original HP supplies for the HP Officejet 4630 series, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: Ordering ink cartridges online
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    Choose right ink cartridges HP recommends that you use Original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. 74 Chapter 8 Work with cartridges ENWW
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    the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a. Open the cartridge access door. Wait for print carriage to move to the right side of the printer. b. Lift up the cartridge tab, and then remove it from the slot. 3. Insert new cartridge. a. Remove cartridge
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    b. Remove the plastic tape using the pull tab. c. Place new cartridge in slot at an angle under the opened tab, and then squeeze the tab closed as the cartridge slides into place. d. Close the cartridge access door. 4. Load plain paper and print out the alignment page. 5. Load the alignment page
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    to operate the HP Officejet 4630 series with only one ink cartridge. The singlecartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the HP Officejet 4630 series operates in single-cartridge mode, a message is displayed on the printer display. If
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    with. During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the printer. 78 Chapter 8 Work with cartridges ENWW
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    protect the cartridges from drying out, always turn the printer off using the On button, and wait printer for best print quality. See Improve print quality on page 98 for more information. ● When the Estimated Ink Levels screen shows one or both cartridges in a low state, consider getting replacement
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    80 Chapter 8 Work with cartridges ENWW
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    9 Connectivity ● Wi-Fi Protected Setup (WPS - requires WPS router) ● Traditional wireless connection (requires router) ● USB connection (non-network connection) ● Change from a USB connection to a wireless network ● Connect wirelessly to the printer without a router ● Tips for setting up and using a
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    and the printer network drives. To connect the HP Officejet 4630 series to a wireless network using Wi-Fi Protected Setup (WPS), you will need the following: ● A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point. NOTE: The HP Officejet 4630 series only supports
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    Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, and then click HP Officejet 4630 series. 5. Select Printer Setup & Software. 6. Select Connect a new printer. Follow the on-screen instructions. ENWW Traditional wireless connection (requires router) 83
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    1. In System Preferences, select Print & Fax. 2. Click + below the printer list on the left. 3. Select the new printer from the list. To change network settings To change the printer wireless settings, run the Wireless Setup Wizard. To change more advanced settings, NOTE: Only the person who manages
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    network connection) The HP Officejet 4630 series supports a rear USB 2.0 High Speed port for connection to a computer. NOTE: Web services will not be available with a USB direct connection. To connect the printer with the USB cable 1. Insert the printer software CD in the computer CD-ROM drive. NOTE
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    Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, and then click HP Officejet 4630 series. 2. Select Printer Setup & Software. 3. Select Convert a USB connected printer to wireless. Follow the on-screen instructions. To change from a USB connection to
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    TIP: You can also turn on HP wireless direct from the embedded web server (EWS). For more information about using the EWS, see To open the embedded Web server on page 89. 6. After connecting to wireless direct, you need to install the printer software if you use a desktop computer or laptop. If you
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    the following tips to set up and use a networked printer: ● When the Wireless Setup Wizard on the printer is launched, the printer searches for wireless routers, and then lists the detected network names on the printer display. ● If your computer is connected to a Virtual Private Network (VPN), you
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    . 3. From your wireless computer, turn wireless on, search for and connect to the wireless direct name, for example: HP-Print-XX-Deskjet 3510 series. If you have wireless direct security on, enter the wireless direct password when prompted. 4. In a supported Web browser on your computer, type the
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    ● Starting where you left the application (especially useful when using setup wizards) ● Remembering the EWS browser language setting ● Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how
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    10 Solve a problem This section contains the following topics: ● Clear a paper jam ● Improve print quality ● Unable to print ● Resolve copy and scan issues ● Resolve fax issues ● Resolve networking issues ● HP support ENWW 91
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    Clear a paper jam Clear a paper jam from the paper path. To clear a paper jam from paper path 1. Open the cartridge access door. 2. Remove the cleanout. 3. Remove the jammed paper from the rear roller. 4. Place the cleanout back. 92 Chapter 10 Solve a problem ENWW
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    5. Close the cartridge access door. 6. Press the OK button on the control panel to continue the current job. Clear a paper jam from the duplexer. To clear a paper jam from duplexer 1. Open the cartridge access door. 2. Remove the cleanout. 3. Press on the hole of the duplexer path cover to lift it
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    a paper jam from the print zone. To clear a paper jam from print zone 1. Open the cartridge access door. 2. Remove the jammed paper from inside the printer. 94 Chapter 10 Solve a problem ENWW
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    it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the printer. If you do not remove all the pieces of paper from the printer, more paper jams are likely to occur. 4. Close the cover of the ADF, pressing down firmly until it snaps
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    in the paper tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. If the above solutions do not resolve the problem, click here for more online troubleshooting. 96 Chapter 10 Solve
  • HP Officejet 4630 | User Guide - Page 103
    more information. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Click here to go online for more information. ENWW Clear the print carriage 97
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    HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. c. In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to access the Printer Toolbox. d. The Printer Toolbox appears. e. Click Align Ink Cartridges on the Device Services tab. The printer
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    Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. c. In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to access the printer toolbox. ENWW Improve print
  • HP Officejet 4630 | User Guide - Page 106
    ink in portions of the boxes, then automatically clean the cartridges. To print a diagnostics page from the printer display a. From the Home screen on the printer menu on the printer display, select Print Quality Report. Follow the on-screen instructions. 6. Clean the ink cartridges automatically,
  • HP Officejet 4630 | User Guide - Page 107
    click HP, click HP Officejet 4630 series, and then click HP Officejet 4630 series. c. In the printer software, click Print, Scan & Fax, and then click Maintain Your Printer to access the Printer Toolbox. d. Click Clean Ink Cartridges on the Device Services tab. Follow the on-screen instructions. To
  • HP Officejet 4630 | User Guide - Page 108
    the hard disk. c. Select the HP Officejet 4630 series from the list of devices at the left of the window. d. Click Clean Printheads. e. Click Clean, and follow the on-screen instructions. CAUTION: Clean the print head only when necessary. Unnecessary cleaning wastes ink and shortens the life of the
  • HP Officejet 4630 | User Guide - Page 109
    can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print and Scan Doctor download page. To resolve print issues NOTE: Make sure that the printer is turned on
  • HP Officejet 4630 | User Guide - Page 110
    is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again. 5. Restart the print spooler. To restart the print spooler a. Depending upon your operating system, do one of the following: Windows 8 i. Point to or tap the upper
  • HP Officejet 4630 | User Guide - Page 111
    From the Windows Start menu, right click My Computer. ii. Click Manage, and then click Services and Applications. iii. Double-click Services, and then select Print Spooler. iv. Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct printer is set as the default
  • HP Officejet 4630 | User Guide - Page 112
    power outlet. 4. With the printer turned on, disconnect the power cord from the side of the printer under the cartridge access door. 5. Unplug the power cord from the wall outlet. 6. Wait at least 15 seconds. 7. Plug the power cord back into the wall outlet. 106 Chapter 10 Solve a problem ENWW
  • HP Officejet 4630 | User Guide - Page 113
    to the side of the printer under the cartridge access door. 9. If the printer does not turn on by itself, press the On button to turn on the printer. 10. Try using the printer again. If the above solutions do not resolve the problem, click here for more online troubleshooting. ENWW Unable to print
  • HP Officejet 4630 | User Guide - Page 114
    may not be available in all languages. Take me to the HP Print and Scan Doctor download page. Learn more about how to solve scan issues. Click here to go online for more information. Learn how to solve copy issues. Click here to go online for more information. 108 Chapter 10 Solve a problem ENWW
  • HP Officejet 4630 | User Guide - Page 115
    have completed setting up the printer for faxing. For more information, see Test fax setup on page 163. Learn more about how to solve fax issues. Click here to go online for more information. For further assistance, visit the HP online support website: www.hp.com/support. ENWW Resolve fax issues
  • HP Officejet 4630 | User Guide - Page 116
    . ● Learn about the network troubleshooting tips. Click here to go online for more information. ● Learn how to change from a USB to wireless connection. Click here to go online for more information. ● Learn how to work with your firewall and antivirus programs during printer setup. Click here to go
  • HP Officejet 4630 | User Guide - Page 117
    ● Software and driver updates for the printer ● Valuable troubleshooting information for common problems ● Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer 3. Call HP support. Support options and availability vary by printer, country/region
  • HP Officejet 4630 | User Guide - Page 118
    options Extended service plans are available for the HP Officejet 4630 series at additional costs. Go to www.hp.com/ support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. 112 Chapter 10 Solve a problem ENWW
  • HP Officejet 4630 | User Guide - Page 119
    Prepare paper trays To open paper tray ▲ Paper tray must be open to begin printing. To close cartridge access door ▲ Cartridge door must be closed to begin printing. Click here to go online for more information. ENWW Prepare paper trays 113
  • HP Officejet 4630 | User Guide - Page 120
    Printer failure To resolve printer failure ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help . 114 Chapter 10 Solve a problem ENWW
  • HP Officejet 4630 | User Guide - Page 121
    . If your problem is still not resolved, see Replace the cartridges on page 75 for more information. To clean the ink cartridge contacts CAUTION the ink cartridges are reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the printer longer
  • HP Officejet 4630 | User Guide - Page 122
    away. 10. If you still receive the error message, turn the printer off, and then on again. NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP Officejet 4630 series with only one cartridge. Click here to go online for more information
  • HP Officejet 4630 | User Guide - Page 123
    a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program. Visit the HP Instant Ink program website for more information. ENWW Ink cartridge problem 117
  • HP Officejet 4630 | User Guide - Page 124
    'v1' several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement. Click here to go online for more information. 118 Chapter 10 Solve
  • HP Officejet 4630 | User Guide - Page 125
    The technical specifications and international regulatory information for the HP Officejet 4630 series are provided in this section. For additional specifications, see the printed documentation that came with the HP Officejet 4630 series. This section contains the following topics: ● Hewlett-Packard
  • HP Officejet 4630 | User Guide - Page 126
    under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP Officejet 4630 | User Guide - Page 127
    Specifications Technical specifications for the HP Officejet 4630 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support. ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity ● Paper size ●
  • HP Officejet 4630 | User Guide - Page 128
    paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software. Paper weights Plain Paper: 64 to 90 g/m² (16 to and model ● Resolution for photo paper copy: up to 600 dpi Scan specifications ● Optical resolution: up to 1200 dpi ● Hardware resolution: up
  • HP Officejet 4630 | User Guide - Page 129
    ● Supported file types: BMP, resolution takes longer and uses more memory. ● Manual fax send and receive. ● Automatic busy redial up to five times (varies by model). ● Automatic no-answer redial one time or two times (varies by model). ● Confirmation and activity reports
  • HP Officejet 4630 | User Guide - Page 130
    ● Output: Automatic (Black), 4800x1200 optimized dpi (Color) Power safety NOTE: Use only with the power cord supplied by HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get
  • HP Officejet 4630 | User Guide - Page 131
    priority parts have been designed to access quickly for efficient disassembly and repair. For more information, visit HP's Commitment to the Environment website at: www.hp.com/hpinfo/globalcitizenship/environment/index.html ● Eco-Tips ● Paper use ● Plastics ● Material safety data sheets ● Recycling
  • HP Officejet 4630 | User Guide - Page 132
    print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/ listed at: www.hp.com/go/ energystar Sleep mode Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
  • HP Officejet 4630 | User Guide - Page 133
    the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as
  • HP Officejet 4630 | User Guide - Page 134
    Restriction of hazardous substance (India) Battery disposal in the Netherlands Battery disposal in the Taiwan California Perchlorate Material Notice 128 Appendix A Technical information ENWW
  • HP Officejet 4630 | User Guide - Page 135
    display workplaces statement for Germany ● Declaration of conformity ● Regulatory wireless statements ● Notice to users of the U.S. telephone network: should not be confused with the marketing name (HP Officejet 4630 e-All-in-One series, etc.) or product numbers (B4L03A, B4L03B, etc.). ENWW
  • HP Officejet 4630 | User Guide - Page 136
    FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord 130 Appendix A Technical information ENWW
  • HP Officejet 4630 | User Guide - Page 137
    the correct CE-marked AC adapter provided by HP. If this product has wired and/or wireless telecommunications functionality, it also complies with the following website: www.hp.com/go/certificates (type the product number in the search field). The compliance is indicated by one of the following
  • HP Officejet 4630 | User Guide - Page 138
    such as indoor use only or restrictions of the channels available. Please make sure that the country settings of the wireless network are correct. France ● For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used indoors for the entire 2400-MHz to
  • HP Officejet 4630 | User Guide - Page 139
    section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● Notice to users in Brazil ● Notice to users in Canada ● Notice to users in Mexico ● Notice to users in Taiwan ● Wireless notice to users in Japan ENWW Regulatory notices
  • HP Officejet 4630 | User Guide - Page 140
    Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada 134 Appendix A Technical information ENWW
  • HP Officejet 4630 | User Guide - Page 141
    Notice to users in Mexico Notice to users in Taiwan Wireless notice to users in Japan ENWW Regulatory notices 135
  • HP Officejet 4630 | User Guide - Page 142
    Notice to users of the U.S. telephone network: FCC requirements 136 Appendix A Technical information ENWW
  • HP Officejet 4630 | User Guide - Page 143
    Notice to users of the Canadian telephone network Notice to users in the European Economic Area ENWW Regulatory notices 137
  • HP Officejet 4630 | User Guide - Page 144
    Notice to users of the German telephone network Australia wired fax statement 138 Appendix A Technical information ENWW
  • HP Officejet 4630 | User Guide - Page 145
    this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the same phone line. TIP: You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X) to help you quickly set up some important fax settings
  • HP Officejet 4630 | User Guide - Page 146
    up the printer for faxing, determine which kind of phone system your country/ region uses. The instructions for fax setup differ depending on back of the printer. NOTE: If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the printer to connect it
  • HP Officejet 4630 | User Guide - Page 147
    at the same number you use for fax calls on the printer. 3. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow
  • HP Officejet 4630 | User Guide - Page 148
    DSL PBX Distinctive Voice Computer dail- Answering ring service calls up modem machine Voice mail service Recommended fax setup Case A: Separate fax line (no voice calls received) on page 142 Case B: Set up the printer with DSL on page 143 Case C: Set up the printer with a PBX phone system
  • HP Officejet 4630 | User Guide - Page 149
    printer with a separate fax line 1. Using the phone cord supplied in the box with the printer, connect one home or office. 2. Turn on the Auto Answer setting printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions
  • HP Officejet 4630 | User Guide - Page 150
    only one phone cord is supplied, you might need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Officejet 4630 | User Guide - Page 151
    or receive faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. To set up the printer with a distinctive ring service 1. Using the phone cord supplied in the box with the printer, connect one end to your
  • HP Officejet 4630 | User Guide - Page 152
    the phone cords you might already have in your home or office. 2. Turn on the Auto Answer setting. 3. Change the Distinctive Ring setting to match the the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
  • HP Officejet 4630 | User Guide - Page 153
    2. Do one of the following: printer answers the call. To set up the printer to answer calls automatically, turn on the Auto Answer setting. ● If you set up the printer to answer faxes manually manually. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Officejet 4630 | User Guide - Page 154
    receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case G: Fax line shared with computer modem (no voice calls received) If
  • HP Officejet 4630 | User Guide - Page 155
    . 4. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 5. Turn on the Auto Answer setting. 6. (Optional) Change the Rings to
  • HP Officejet 4630 | User Guide - Page 156
    . If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your
  • HP Officejet 4630 | User Guide - Page 157
    for both fax and telephone calls, use these instructions to set up your fax. There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. NOTE: If your
  • HP Officejet 4630 | User Guide - Page 158
    receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Now you need to decide how you want the printer to answer calls, automatically or manually: 152 Appendix
  • HP Officejet 4630 | User Guide - Page 159
    to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem Figure B-10 Back view
  • HP Officejet 4630 | User Guide - Page 160
    begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case I: Shared voice/fax line with answering machine If you receive
  • HP Officejet 4630 | User Guide - Page 161
    you might not receive faxes with the printer. 3. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, the answering machine and telephone to the printer. You can use standard phone cords for these connections. 5. Turn on the Auto Answer setting. 6.
  • HP Officejet 4630 | User Guide - Page 162
    your answering machine can record a voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls
  • HP Officejet 4630 | User Guide - Page 163
    the telephone wall jack, and connect it to the port labeled "OUT" on the back of the computer (the computer dial-up modem). 4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1_LINE on the
  • HP Officejet 4630 | User Guide - Page 164
    and your answering machine can record a voice message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax line with computer DSL/ADSL modem and answering machine Figure B-15 Back view of the
  • HP Officejet 4630 | User Guide - Page 165
    your Rings to Answer setting on the printer to the maximum number of rings supported by the printer. NOTE: The maximum number of rings computer DSL modem, follow these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service
  • HP Officejet 4630 | User Guide - Page 166
    . There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. ● If your computer has only one phone port, you need to purchase a parallel splitter (also
  • HP Officejet 4630 | User Guide - Page 167
    cannot receive faxes. 6. Turn off the Auto Answer setting. 7. Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor
  • HP Officejet 4630 | User Guide - Page 168
    www.hp.fi/faxconfig www.hp.dk/faxconfig www.hp.se/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www.hp.be/nl/faxconfig www.hp.be/fr/faxconfig www.hp.pt/faxconfig www.hp.es/faxconfig www.hp.com/fr/faxconfig www.hp.com/ie/faxconfig www.hp.com/it/faxconfig 162 Appendix B Additional fax setup ENWW
  • HP Officejet 4630 | User Guide - Page 169
    review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the ink cartridges are installed, and that full-size paper is
  • HP Officejet 4630 | User Guide - Page 170
    164 Appendix B Additional fax setup ENWW
  • HP Officejet 4630 | User Guide - Page 171
    Index A ADSL, fax setup with parallel phone systems 143 after the support period 112 answer ring pattern parallel phone systems 145 answering machine set up with fax (parallel phone systems) 154 set up with fax and modem 156 B buttons, control panel 6 C computer modem shared with fax (parallel
  • HP Officejet 4630 | User Guide - Page 172
    support 111 phone support period period for support 112 print specifications 122 R recycle ink cartridges 126 regulatory notices 129 regulatory model identification number 129 wireless statements 133 S scan scan specifications 122 setup and computer modem (parallel phone systems) 159 support process
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HP Officejet 4630 e-All-in-One series