HP Officejet 9000 User Guide

HP Officejet 9000 Manual

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  • HP Officejet 9000 | User Guide - Page 1
    User Guide HP OfficeJet Pro 9010 series
  • HP Officejet 9000 | User Guide - Page 2
    HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES instructions in the documentation that comes with the printer. - Observe all warnings and instructions problem. - There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
  • HP Officejet 9000 | User Guide - Page 3
    on the scanner glass ...34 Load an original in the document feeder ...36 Update the printer ...37 Open the HP printer software (Windows) ...38 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 39 Turn the printer off ...40 2 Print ...41 Print using
  • HP Officejet 9000 | User Guide - Page 4
    web server ...144 9 Solve a problem ...147 Get help with HP online troubleshooting ...148 Get help from the printer control panel ...149 Get help from the HP Smart app ...150 Get help in this guide ...151 Understand printer reports ...177 Solve problems using Web Services ...179 Maintain the printer
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    10 Technical information ...187 Specifications ...188 Regulatory notices ...191 Environmental product stewardship program 199 Index ...207 ENWW v
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    vi ENWW
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    guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from
  • HP Officejet 9000 | User Guide - Page 8
    functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated by users with limited strength and reach
  • HP Officejet 9000 | User Guide - Page 9
    more information about HP's environmental initiatives, visit www.hp.com/ecosolutions. on the printer again. If your printer supports this energy saving feature, Auto-Off is you save energy during the night and weekends. Use the following instructions to schedule the day and time for On and Off. 1.
  • HP Officejet 9000 | User Guide - Page 10
    turn the printer off, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues. Never turn off the printer when cartridges are missing. HP recommends that you replace any missing cartridges as soon as possible to avoid print quality
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    Partners. For more information, visit www.hp.com/recycle. ● Optimize paper usage by printing on both sides of the paper. ● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink. ● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens
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    topics: ● Top and front view ● Printing supplies area ● Back view Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Document feeder output extension 5 Scanner lid 6 Scanner glass 7 Output tray 8 Output tray extension 9 Input tray 10
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    Printing supplies area 1 Cartridge access door 2 Front door 3 Printhead 4 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn the printer off when a
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    3 Rear USB port 4 Ethernet network port 5 Power input 8 Chapter 1 Get started ENWW
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    Use the printer control panel This section contains the following topics: ● Lift the control panel ● Overview of buttons and lights ● Function buttons ● Dashboard icons ● Change printer settings Lift the control panel You can move the control panel for easier use. ● Push the upper part of the
  • HP Officejet 9000 | User Guide - Page 16
    app and saving the list in the printer. For more information about using the HP Smart app, go to: ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows: www.hp.com/go/hpsmartwin-help Copy document, ID card, or photo. Scan document or photo to email, USB flash drive, network folder, SharePoint, or
  • HP Officejet 9000 | User Guide - Page 17
    easy access to the the network status screen. HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status HP ePrint . Wi-Fi Direct: Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You can also change settings and print a guide
  • HP Officejet 9000 | User Guide - Page 18
    Change printer settings Use the control panel to change the printer functions and settings, print reports, or get help for the printer. TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools in the software. For more information
  • HP Officejet 9000 | User Guide - Page 19
    specific scan settings for each scan destination, allowing you to make sure that the best settings are being used for each specific task. HP Digital Fax With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on your network for easy sharing and storage, or you
  • HP Officejet 9000 | User Guide - Page 20
    the shared folder (if necessary) For example, the Windows or Mac username and password used to log onto the network. NOTE: HP Digital Filing does not support Active Directory. For Scan to Email, Fax to Email ● A valid email address ● Outgoing SMTP server information ● An active Internet connection
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    up the digital solutions using the EWS. This section contains the following topics: ● Set up HP Digital Filing ● Set up HP Digital Fax Set up HP Digital Filing To set up HP Digital Filing, follow the appropriate instructions. NOTE: You can also use these steps to change settings in the future. This
  • HP Officejet 9000 | User Guide - Page 22
    HP printer software (Windows). 2. Click Print, Scan & Fax , and then click Scan . 3. Click Scan to E-mail Wizard. NOTE: If the Scan to E-mail Wizard option is not available, use embedded web server (EWS) to set up the outgoing email profiles. 4. Click New, and then follow the onscreen instructions
  • HP Officejet 9000 | User Guide - Page 23
    follow the onscreen instructions. 4. After you have entered the required information about the outgoing email settings, click Save and Test to make sure 3. Change any settings, and then click Apply. Set up HP Digital Fax With HP Digital Fax, the printer automatically receives faxes and saves them
  • HP Officejet 9000 | User Guide - Page 24
    you have entered the required information, click Save and Test to make sure the configuration is working correctly. Use the HP Digital Solutions To use the HP Digital Solutions available with the printer, follow the appropriate instructions. Use HP Scan to Network Folder 1. Load your original print
  • HP Officejet 9000 | User Guide - Page 25
    -either the network folder or email address that you have specified. ● If you are using Fax to Network Folder, this process happens in the background. HP Digital Fax does not notify you when faxes are saved to the network folder. ● If you are using Fax to Email and if your email
  • HP Officejet 9000 | User Guide - Page 26
    with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper. HP recommends plain papers with the ColorLok logo for printing everyday
  • HP Officejet 9000 | User Guide - Page 27
    com . At this time, some portions of the HP website are available in English only. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and
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    the input tray or document feeder. ● Do not overload the tray or document feeder. ● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the tray or document feeder: - Multipart forms - Media that is damaged, curled, or wrinkled - Media with cutouts
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    Load paper To load standard paper 1. Pull out the input tray. NOTE: If there is other paper in the input tray, remove the paper before loading a different paper type or size. 2. Slide the paper-width guides to the edges of the input tray. ENWW Load paper 23
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    the stack height marking on the left edge of the tray. NOTE: Do not load paper while the printer is printing. 4. Adjust the paper-width guides until they touch the left and right edges of the stack of paper. 24 Chapter 1 Get started ENWW
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    5. Reinsert the input tray into the printer. 6. Pull out the output tray extension as shown. To load legal paper 1. Pull out the input tray. NOTE: If there is other paper in the input tray, remove the paper before loading a different paper type or size. ENWW Load paper 25
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    2. Slide the paper-width guides to the edges of the input tray. 3. Press the button near the front left of the tray to extend the input tray. 26 Chapter 1 Get started ENWW
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    the stack height marking on the left edge of the tray. NOTE: Do not load paper while the printer is printing. 5. Adjust the paper-width guides until they touch the left and right edges of the stack of paper. ENWW Load paper 27
  • HP Officejet 9000 | User Guide - Page 34
    6. Reinsert the input tray into the printer. NOTE: When you insert the input tray, the input tray extension remains outside of the printer. This is the expected result. 7. Pull out the output tray extension as shown. To load an envelope 1. Pull out the input tray. NOTE: If there is other paper in
  • HP Officejet 9000 | User Guide - Page 35
    2. Slide the paper-width guides to the edges of the input tray. 3. Insert the envelope in portrait orientation and with the side to be printed facing down. Make sure the
  • HP Officejet 9000 | User Guide - Page 36
    4. Adjust the paper-width guides until they touch the left and right edges of the stack of paper. 5. Reinsert the input tray into the printer. 6. Pull out the output tray
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    2. Slide the paper-width guides to the edges of the input tray. ENWW Load paper 31
  • HP Officejet 9000 | User Guide - Page 38
    the stack height marking on the left edge of the tray. NOTE: Do not load paper while the printer is printing. 4. Adjust the paper-width guides until they touch the left and right edges of the stack of paper. 32 Chapter 1 Get started ENWW
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    5. Reinsert the input tray into the printer. 6. Pull out the output tray extension as shown. ENWW Load paper 33
  • HP Officejet 9000 | User Guide - Page 40
    Load an original on the scanner glass You can copy, scan, or fax originals by loading them on the scanner glass. NOTE: The scanner might not work correctly if the scanner glass and lid backing are not clean. For more information, see Maintain the printer. NOTE: Remove all originals from the document
  • HP Officejet 9000 | User Guide - Page 41
    2. Load your original print-side down and align it with the marking on the rear left corner of the glass. TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner glass. 3. Close the lid. ENWW Load an original on the scanner glass 35
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    document feeder, this might cause damage to your photos. Use only paper that is supported by the document feeder. NOTE: Some features, such as the Fit to Page copy document feeder tray. 2. Slide the paper-width guides inward until they stop at the left and right edges of the paper. 36 Chapter
  • HP Officejet 9000 | User Guide - Page 43
    , if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates. To If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the details, contact
  • HP Officejet 9000 | User Guide - Page 44
    From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer name. NOTE: If you have not installed the HP printer software, visit www.support.hp.com to download and install the necessary software. 38 Chapter 1 Get
  • HP Officejet 9000 | User Guide - Page 45
    printer. Get more information about the HP Smart app For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app, Scan using HP Smart and Get help from the HP Smart app . For more information about using HP Smart for printing, scanning, accessing
  • HP Officejet 9000 | User Guide - Page 46
    cord or turning off a power strip. CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing problems with the cartridges and print quality issues. 40 Chapter 1 Get started ENWW
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    are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. ● Print using a computer ● Print using the HP Smart app ● Print with mobile devices ● Tips for successful
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    , Printer Properties, Printer, or Preferences. NOTE: To set print settings for all print jobs, make the changes in the HP software. For more information on the HP software, see Printer management tools. 5. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation
  • HP Officejet 9000 | User Guide - Page 49
    , Printer Setup , Printer , or Preferences . NOTE: To set print settings for all print jobs, make the changes in the HP software. For more information on the HP software, see Printer management tools. 5. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation
  • HP Officejet 9000 | User Guide - Page 50
    use this printer to print documents and photos on your mobile device (such as a smartphone or tablet). For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ). (At this time, this website might not be available in all languages.) To print a photo from the computer
  • HP Officejet 9000 | User Guide - Page 51
    quality of your printout. Print on special and custom-size paper If your application supports custom-size paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom
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    Setup, Printer Properties, Printer, or Preferences. NOTE: To set print settings for all print jobs, make the changes in the HP software. For more information on the HP software, see Printer management tools. 5. On the Layout tab or Paper/Quality tab, click the Advanced button. 6. In the Paper
  • HP Officejet 9000 | User Guide - Page 53
    tabs. For more printing tips, see Printer settings tips . NOTE: The printer supports automatic two-sided printing of A4, Letter, Executive, and JIS B5 paper print, scan, or fax drivers for your printer. These instructions let you print from your Mac. Continue to use the HP Smart app to monitor ink
  • HP Officejet 9000 | User Guide - Page 54
    1. Load paper in the input tray. For more information, see Load paper. 2. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device. 3. On the HP Smart Home screen, make sure your printer is selected. TIP: If you want to
  • HP Officejet 9000 | User Guide - Page 55
    Use the Print option from the Share menu or . NOTE: Devices running iOS 4.2 or later have AirPrint preinstalled. ● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it on your device. NOTE: Devices running Android 4.4 or later are
  • HP Officejet 9000 | User Guide - Page 56
    for more information. ● Use Original HP cartridges. Original HP cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as
  • HP Officejet 9000 | User Guide - Page 57
    settings tips Software settings selected in the print driver only apply to printing, they do not , and then click Set Preferences. For information how to open the printer software, see Open the HP printer software (Windows). ● To understand paper and paper tray settings: - Paper Size: Select the
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    3 Copy and scan ● Copy ● Scan ● Tips for copy and scan success 52 Chapter 3 Copy and scan ENWW
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    Copy To copy document or ID card 1. Make sure you have paper loaded in the input tray. For more information, see Load paper. 2. Place your original print-side down on the scanner glass or print-side up in the document feeder. 3. From the printer control panel display, touch Copy . 4. Select
  • HP Officejet 9000 | User Guide - Page 60
    Some scan functions are only available after you have installed the HP printer software. TIP: If you have problems scanning documents, see Copy and scan issues. ● Scan to If you are using network connection, follow these instructions if the feature has been disabled, and you wish to enable it again.
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    at the top right corner of the Scan dialog box to review and modify detailed settings. For more information, see Change scan light is not blinking. NOTE: The printer does not support encrypted USB flash drives. You can also use the HP printer software to scan documents into editable text. For
  • HP Officejet 9000 | User Guide - Page 62
    Scan to Email. 1. From Home screen, touch Scan, and then touch Email. 2. On the Email Profile Not Set Up screen, touch Next. 3. Touch Using the HP Software Installed on a Computer or Using a Web Browser, and then follow the onscreen message to set up email profile. For more information, see Set up
  • HP Officejet 9000 | User Guide - Page 63
    account settings Set up Scan to Email 1. Enable Web Services on the printer. For more information, see Set up Web Services. 2. From Home screen, touch Apps, and then to email You can scan to email from either the control panel or HP printer software. To scan a document or photo to email from the
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    , or No to finish. To scan a document or photo to email from HP printer software (Windows) 1. Load your original print-side down on the scanner glass or print- More link at the top right corner of the Scan dialog box to review and modify detailed settings. For more information, see Change scan settings
  • HP Officejet 9000 | User Guide - Page 65
    , see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device. 3. Select Scan, and then select Scanner. 4. Click or tap the Settings icon to modify the basic settings. NOTE: Be sure to select the correct input source if your printer supports scan from both
  • HP Officejet 9000 | User Guide - Page 66
    photo on your device. 1. Open HP Smart. For more information, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows . NOTE: Be sure to select the correct input source if your printer supports scan from both the document feeder and scanner glass. 2. When you have
  • HP Officejet 9000 | User Guide - Page 67
    Webscan. 5. Click Apply. To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1. Load your original print-side down on the scanner glass or print-side up in the document feeder. 2. Open the embedded
  • HP Officejet 9000 | User Guide - Page 68
    . For more information, see Open the HP printer software (Windows). 3. Click Print, Scan & Fax , and then click Scan . 4. Click Scan a Document or Photo . 5. Select Save as Editable Text (OCR) and click Scan . NOTE: The initial screen allows you to review and modify basic settings. Click the More
  • HP Officejet 9000 | User Guide - Page 69
    at the top right corner of the Scan dialog box to review and modify detailed settings. For more information, see Change scan Document or Photo . 5. Click the More link in the top right corner of the HP Scan dialog box. The detailed settings pane appears on the right. The left column summarizes the
  • HP Officejet 9000 | User Guide - Page 70
    you can reuse them next time. Otherwise, the changes only affect the current scan. Then click Scan . Go online to learn more about using the HP Scan software. Learn how to do the following: ● Customize scan settings, such as image file type, scan resolution, and contrast levels. ● Scan to network
  • HP Officejet 9000 | User Guide - Page 71
    Tips for copy and scan success Use the following tips to copy and scan successfully: ● Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as part of the image. ● Load your original print-side down on the scanner glass and align it with the marking
  • HP Officejet 9000 | User Guide - Page 72
    can verify the fax is set up correctly by running the fax setup test from the printer control panel. ● Send a fax ● Receive a fax ● Set up phone book contacts ● Change fax settings ● Fax and digital phone services ● Fax on Voice over Internet Protocol ● Use reports ● Additional fax setup 66 Chapter
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    Send a fax You can send a fax in a variety of ways, depending on your situation or need. ● Send a standard fax ● Send a standard fax from the computer ● Send a fax from a phone ● Send a fax using monitor dialing ● Send a fax using printer memory ● Send a fax to multiple recipients ● Send a fax in
  • HP Officejet 9000 | User Guide - Page 74
    To use this feature, make sure you have installed the HP printer software on your computer, the printer is connected to a working telephone line, and the fax function is set up and functioning correctly. To send a
  • HP Officejet 9000 | User Guide - Page 75
    your PIN fast enough, the printer might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, create a phone book contact to store the PIN for your calling card. NOTE: Make sure the volume is turned on
  • HP Officejet 9000 | User Guide - Page 76
    5. Enter the fax number by using the keypad. Or touch ( Phone Book ), and then touch Local Phone Book or Call History to select a number or group to dial. 6. Touch Send . The printer scans the originals into memory and sends the fax when the receiving fax machine is available. Send a fax to multiple
  • HP Officejet 9000 | User Guide - Page 77
    To change the ECM setting from the control panel 1. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Preferences . 4. Scroll to Error Correction Mode to touch to turn the feature on or off. ENWW Send a fax 71
  • HP Officejet 9000 | User Guide - Page 78
    faxes ● Block unwanted fax numbers ● Receive faxes using HP Digital Fax Receive a fax manually When you are on the phone, the person you are incoming calls. 4. If you are currently on the phone with the sender, instruct the sender to press Send on their fax machine. 5. Do the following when
  • HP Officejet 9000 | User Guide - Page 79
    Set up backup fax Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives. To set backup fax from the printer control panel 1. From
  • HP Officejet 9000 | User Guide - Page 80
    fax number. All faxes are forwarded in black and white, regardless of how they were originally sent. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes. To forward faxes from
  • HP Officejet 9000 | User Guide - Page 81
    supported in your country/region, Junk Fax Blocking does not appear in the Preferences menu. NOTE: If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a Caller ID service list, touch ( Call History ). ● Manually enter a fax number to block, and touch
  • HP Officejet 9000 | User Guide - Page 82
    Fax. 3. Click Digital Fax Setup Wizard . 4. Follow the onscreen instructions. To turn off HP Digital Fax 1. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Preferences and then touch HP Digital Fax. 4. Touch Turn Off HP Digital Fax. 5. Touch Yes. 76 Chapter 4 Fax ENWW
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    to creating and managing phone book contacts from the printer control panel, you can also use tools available on your computer, such as the HP printer software and the printer EWS. For more information, see Printer management tools. ● Create and edit a phone book contact ● Create and edit a group
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    To set up group phone book contacts NOTE: Before you can create a group phone book contact, you must have already created at least one phone book contact. 1. From the printer control panel display, touch Fax . 2. Touch Phone Book , then touch and select ( Group ) to switch to the group phone book.
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    3. Touch the name of the phone book contact you want to delete. 4. Touch Delete. 5. Touch Yes to confirm. ENWW Set up phone book contacts 79
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    steps in the Reference Guide that came with the of every fax you send. HP recommends that you set up the fax header by using the HP printer software. You can also Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax
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    assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When telephone company to fax calls. If you do not have a distinctive ring service, use the default ring pattern, which is All Standard Rings . NOTE:
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    5. Touch one ring pattern and then follow the onscreen instruction. NOTE: If you are using a PBX phone system that Preferences . 3. Touch Auto Redial . 4. Touch Busy Redial , No Answer Redial , or Connection Problem Redial to switch it on or off. Set the fax speed You can set the fax speed used
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    ● A PBX (private branch exchange) system ● Fax on Voice over Internet Protocol (VoIP) ● An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, try using a slower Speed . The following table provides the available fax speed settings. Fax speed
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    is called Fax on Voice over Internet Protocol (VoIP). For more information, see Fax on Voice over Internet Protocol. HP printers are designed specifically for use with traditional analog phone services. If you are in a digital phone environment (such as DSL/ADSL, PBX, or ISDN), you might need to use
  • HP Officejet 9000 | User Guide - Page 91
    . If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM, you cannot send and receive color faxes. If you have questions about Internet faxing, contact your Internet faxing services support department or your
  • HP Officejet 9000 | User Guide - Page 92
    fax you send and receive. You can also manually print system reports as required; these reports provide print a report only if there is a problem sending or receiving a fax. A confirmation message estimated ink levels from the control panel or the HP software. For more information, see Check the
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    On (Fax Send and Fax Receive) Off Prints a fax confirmation report for every fax you send and receive. Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting. To include an image of the fax on the report 1. From the printer control panel
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    Clear the fax log Clearing the fax log also deletes all faxes stored in memory. To clear the fax log 1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Tools. 3. Touch Clear Fax Logs/Memory. Print the details of the last fax transaction The Last Fax Transaction
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    3. Touch ( Phone Book ). 4. Touch Call History . ENWW Use reports 89
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    all the steps in the Getting Started Guide, use the instructions in this section to complete your fax setup. Keep your Getting Started Guide for later use. In this section, you learn how to set up the printer so that faxing works successfully with equipment and services you might already have on the
  • HP Officejet 9000 | User Guide - Page 97
    ● Case B: Set up the printer with DSL ● Case C: Set up the printer with a PBX phone system or an ISDN line ● Case D: Fax with a distinctive ring service on the same line ● Case E: Shared voice/fax line ● Case F: Shared voice/fax line with voice mail ● Case G: Fax line shared with computer modem (no
  • HP Officejet 9000 | User Guide - Page 98
    fax calls on the printer. 3. From the following table, select the combination of equipment and services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow. NOTE: If your home or office
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    sharing your fax line DSL PBX Distinctive Voice Computer dial- Answering ring service calls up modem machine Voice mail service Recommended fax setup Case J: Shared voice/fax line with computer modem and answering machine Case K: Shared voice/fax line with computer dial-up modem and
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    to the lowest setting (two rings). 4. Run a fax test. When the phone rings, the printer answers automatically after the number with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL
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    jack. 4. Run a fax test. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. ● If you are
  • HP Officejet 9000 | User Guide - Page 102
    your country/region adapter. To set up the printer with a distinctive ring service 1. Connect one end of the phone cord to your telephone wall jack, Answer setting to the lowest setting (two rings). 5. Run a fax test. The printer automatically answers incoming calls that have the ring pattern you
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    If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Case E: Shared voice/fax line If you you need to decide how you want the printer to answer calls, automatically or manually: ENWW Additional fax setup 97
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    setting. 4. Run a fax test. If you pick up the phone before the printer answers the call and hear fax tones from a sending fax machine, you need to answer the fax call manually. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor
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    Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the printer with optional equipment, contact your local service provider or
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    Run a fax test. When the problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions
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    1 Telephone wall jack. 2 Parallel splitter. 3 DSL/ADSL filter. Connect one end of the phone cord to the port labeled other end of the cord to the DSL/ADSL filter. on the back of the printer. Connect the You might need to connect the phone cord to your country/region adapter. 4 Computer. 5
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    to the wall jack. 6. Run a fax test. When the phone rings, the printer automatically you encounter problems setting up the printer with optional equipment, contact your local service provider or line for both fax and telephone calls, use these instructions to set up your fax. There are two different
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    Figure 4-9 Back view of the printer 1 Telephone wall jack. 2 Parallel splitter. 3 Use a minimum 26 AWG phone cord to connect to the port on the printer. 4 Computer with modem. 5 Telephone. To set up the printer on the same phone line as a computer with two phone ports 1. Remove the white
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    the printer to answer calls manually, turn off the Auto Answer setting. 7. Run a fax test. If you pick up problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance. Shared voice/fax with computer DSL/ADSL modem Use these instructions
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    . 6. Connect the parallel splitter to the wall jack. 7. Run a fax test. When the phone rings, the printer automatically answers after the number of rings the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
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    Figure 4-11 Back view of the printer 1 Telephone wall jack. 2 Use a minimum 26 AWG phone cord to connect to the port on the printer. You might need to connect the phone cord to your country/region adapter. 3 Answering machine. 4 Telephone (optional). To set up the printer with a shared
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    to the maximum number of rings supported by your printer. (The maximum number of rings varies by country/region.) 8. Run a fax test. When the phone rings, your message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
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    Figure 4-13 Back view of the printer 1 Telephone wall jack. 2 "IN" phone port on your computer. 3 "OUT" phone port on your computer. 4 Telephone (optional). 5 Answering machine. 6 Computer with modem. 7 Use a minimum 26 AWG phone cord to connect to the port on the printer. You might
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    to the maximum number of rings supported by the product. (The maximum number of rings varies by country/region.) 10. Run a fax test. When the phone rings, your message. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further
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    Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice printer to the maximum number of rings supported by the printer. NOTE: The maximum number of rings varies by country/region. 9. Run
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    these instructions to set up your fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available
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    not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Turn off the Auto Answer setting. 7. Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes. 112 Chapter 4 Fax ENWW
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    the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the printer control panel 1. Set up the printer for faxing according to your particular home or office setup instructions. 2. Make sure the cartridges
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    5 Web Services This section contains the following topics: ● What are Web Services? ● Set up Web Services ● Use Web Services ● Remove Web Services 114 Chapter 5 Web Services ENWW
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    address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint . NOTE: You can sign up for an account on HP Connected (might not be available in all countries/ regions
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    the printer prints an information page. Follow the instructions on the information page to finish the setup. To set up Web Services using the HP printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows). 2. In the window that appears
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    4. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the details,
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    on the printer. For more information, see Set up Web Services. TIP: For more information about using and troubleshooting HP ePrint , visit www.hp.com/support/eprint . To access your printer's HP ePrint settings, visit HP Connected (this site might not be available in all countries/regions). To
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    touch Update Print Apps. ● You can also turn off print apps from EWS. To do so, open EWS (see Embedded web server), click the Web Services tab and turn off the setting; or click the Settings tab, and select the desired option on the Administrator Settings page. ENWW Use Web
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    Use the following instructions to remove Web Services. To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch and then touch (Web Services Settings). ( HP ePrint ), 2. Touch Remove Web Services. To remove Web
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    cartridges To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. TIP: If you have problems copying documents, see Printing issues. This section contains the following topics: ● Information on cartridges and the printhead ● Some color ink is used
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    The following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for replacing cartridges, Dropping, jarring, or rough handling during installation can cause temporary printing problems. ● If you are transporting the printer, do the following to
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    maintain the health of the printhead; some ink is residual; and some ink evaporates. For more information on ink usage, visit www.hp.com/go/learnaboutsupplies and click HP Ink. (You might need to select your country/region using the Select Country button on the page.) ENWW Some color ink is used
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    process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used
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    site are available in English only. NOTE: Not all cartridges are available in all countries/regions. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the
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    4. Press the front of the cartridge to release it, and then remove it from the slot. 5. Remove the new cartridge from its packaging. 6. Using the color-coded letters for help, slide the cartridge into the empty slot until it is securely installed in the slot. Make sure that the color-coded letter
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    8. Close the cartridge access door. 9. Close the front door. ENWW Replace the cartridges 127
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    Order cartridges To order cartridges, go to www.hp.com . (At this time, some portions of the HP website are available in English only.) Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and
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    Store printing supplies Cartridges can be left in the printer for extended periods of time. However, to assure optimal cartridge health, be sure to turn off the printer properly when the printer is not in use. For more information, see Turn the printer off . ENWW Store printing supplies 129
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    : the number of pages printed using the cartridge, the page coverage, frequency of printing, and the printing modes used. This information helps HP design future printers to meet our customers' printing needs. The data collected from the cartridge memory chip does not contain information that can be
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    cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/MM format, may be
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    7 Network setup Additional advanced settings are available from the printer's home page (embedded web server or EWS). For more information, see Embedded web server. This section contains the following topics: ● Set up the printer for wireless communication ● Change network settings ● Use Wi-Fi
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    printer on your wireless network ● Connect your printer by using the HP Smart app ● Change the connection type ● Test the wireless connection ● Turn on or off the wireless capability of the printer NOTE: If you encounter problems connecting the printer, see Network and connection issues. TIP: For
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    Setup Wizard or Wi-Fi Protected Setup. 5. Follow the display instructions to complete the setup. If you are already using the printer with The HP Smart app is supported on iOS, Android, and Windows devices. For information about this app, see Use the HP Smart app to print, scan, and troubleshoot
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    onscreen instructions. To change from a USB connection to a wireless network using the HP Smart Windows 10 computer, see Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or problem with the wireless connection or if a wireless connection attempt failed, the wireless test
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    Turn on or off the wireless capability of the printer The blue Wireless light on the printer control panel is lit when the wireless capability of the printer is on. NOTE: Connecting an Ethernet cable to the printer automatically turns off the wireless capability and the Wireless light. 1. From the
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    user and want to use different settings (such as the IP address, subnet mask, or the default gateway), you can change them manually. TIP: Before setting a manual IP address, it is recommended to first connect the printer to the network using Automatic mode. This allows the router to configure the
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    warning that changing the IP address removes the printer from the network. Touch OK to continue. 6. To change the settings manually, touch Manual (Static), and then enter the appropriate information for the following settings: ● IP Address ● Subnet Mask ● Default Gateway ● DNS Address 7. Enter
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    in your country/region or language, you might be directed to the HP Mobile Printing website in another country/region or language. ● Make sure Touch ( Settings ). 3. Touch Connection Method and then select Automatic or Manual . ● If Automatic was selected during Wi-Fi Direct setup on the printer,
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    shown such as DIRECT-**-HP OfficeJet Pro 9010 (where ** are the unique characters to identify your printer), and then follow the onscreen instructions on the printer and your mobile device. 5. Print your document. To print from a wireless-capable mobile device that does not support Wi-Fi Direct Make
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    to wireless option. d. When the Connection Options screen appears, select Wireless. e. Select your HP printer from the detected printer list. f. Follow the onscreen instructions. 6. Print your document. Click here for online troubleshooting for Wi-Fi Direct, or for more help with setting up Wi-Fi
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    8 Printer management tools This section contains the following topics: ● Toolbox (Windows) ● Embedded web server 142 Chapter 8 Printer management tools ENWW
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    Toolbox (Windows) The Toolbox provides maintenance information about the printer. To open the Toolbox 1. Open the HP printer software. For more information, see Open the HP printer software (Windows). 2. Click Print, Scan & Fax . 3. Click Maintain Your Printer. ENWW Toolbox (Windows) 143
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    customer-specific preferences) are stored on the computer until you clear them manually. You can configure your browser to accept all cookies, or you must be on a network and must have an IP address. 2. In a supported web browser on your computer, type the IP address or hostname assigned to the
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    , search for and connect to the Wi-Fi Direct name, for example: DIRECT-**-HP OfficeJet Pro 9010 (where ** are the unique characters to identify your printer). 5. Enter the Wi-Fi Direct password when prompted. 6. In a supported web browser on your computer, type the following address: http:// 192.168
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    TIP: If you are using a computer running Windows, you can visit the HP online support website at www.support.hp.com . This website provides information and utilities that can help you correct many common printer problems. 146 Chapter 8 Printer management tools ENWW
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    solve your problem, try using one of the support services listed in HP support to obtain assistance. This section contains the following topics: ● Get help with HP online troubleshooting ● Get help from the printer control panel ● Get help from the HP Smart app ● Get help in this guide ● Understand
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    issues. Use the table below to identify your problem and click the appropriate link. NOTE: The HP online troubleshooting tools may not be available in all languages. Online troubleshooting tool Use this tool to learn how to: Troubleshoot paper jam issues Clear jammed paper from the printer
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    from the printer control panel You can use the printer's help topics to learn more about the printer, and some help topics include animations that guide you through procedures, such as loading papers. To access the Help menu from the Home screen or contextual help for a screen, touch on the printer
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    Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. 150 Chapter 9 Solve a problem ENWW
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    Get help in this guide This section contains the following topics: ● Jams and paper-feed paper jam ● Clear a print carriage jam ● Learn how to avoid paper jams ● Solve paper-feed problems Clear a paper jam Paper jams can occur in several locations inside the printer. CAUTION: To prevent possible
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    2. Remove the input tray by pulling it all the way out of the printer. 3. Check the input tray area underneath the printer. Removed the jammed paper. 4. Insert the input tray back until it snaps into place. 5. Insert the output tray back into the printer. 152 Chapter 9 Solve a problem ENWW
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    need, move the carriage to the far right of the printer, and remove any jammed or torn pieces of paper. ENWW Get help in this guide 153
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    of paper from the printer, more paper jams are likely to occur. 7. Reinsert the paper path cover until it snaps into place. 154 Chapter 9 Solve a problem ENWW
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    8. Close the cartridge access door. 9. Close the front door. To clear a paper jam from the document feeder 1. Lift the cover of the document feeder. ENWW Get help in this guide 155
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    2. Pull any jammed paper out of the rollers. 3. Lift the document feeder tab from the side. 4. Pull any jammed paper out under the rollers. 156 Chapter 9 Solve a problem ENWW
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    5. Close the document feeder tab. 6. Close the cover of the document feeder until it snaps into space. 7. Lift up the document feeder tray. ENWW Get help in this guide 157
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    sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. ● Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the paper-width
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    , and reach into the gap to remove any paper. Solve paper-feed problems What kind of problem are you having? ● Paper is not picked up from a tray - on the side or paper-width guide of the input tray. - Make sure the tray is not overloaded with paper. - Use HP paper for optimum performance and
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    (unable to print) ● Fix print quality issues Fix problems with page not printing (unable to print) To resolve 1. Check for error messages from the printer display and resolve them by following the onscreen instructions. 2. If your computer is connected to the printer with a USB cable, disconnect and
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    Service status, click or tap Start, and then click or tap OK. Windows 7 i. From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler, and then click Properties. ENWW Get help in this guide
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    the General tab, next to Startup type, make sure that Automatic is selected. v. If the service is not already running, under Service status, click Start, and then click OK. b. Make sure the correct printer is set as power cord is firmly connected to the printer. 162 Chapter 9 Solve a problem ENWW
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    the printer again. Fix print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until improve print quality (Windows) 1. Make sure you are using original HP cartridges. 2. Check the printer software to make sure you have this guide 163
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    to access the Printer Toolbox. d. Click Clean Printheads on the Device Services tab. Follow the onscreen instructions. 7. If cleaning the printhead does not solve the problem, contact HP support. Go to www.support.hp.com . This website provides information and utilities that can help you correct
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    touch ( Setup ). c. Touch Printer Maintenance , select Clean Printhead, and then follow the onscreen instructions. 7. If cleaning the printhead does not solve the problem, contact HP support. Go to www.support.hp.com . This website provides information and utilities that can help you correct many
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    passed and you are still having problems faxing, verify that the fax settings listed in the report are correct. You can also use HP's online troubleshooting wizard. What to do if the fax test failed If you ran a fax test and the test failed, review the report for basic information about the error
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    Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to www.support.hp.com . This website provides information and utilities that can help you correct many common printer problems. If equipment, such as an answering machine. ENWW Get help in this guide 167
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    printer. 2. After you have connected the phone cord to the port labeled passes and the printer is ready for faxing. 3. Try to send or receive a test fax. , run the fax test again to make sure it 168 Chapter 9 Solve a problem ENWW
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    splitter, this can cause faxing problems. (A splitter is a two test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again. If the Dial Tone Detection Test splitter, this can cause faxing problems. (A splitter is a two-
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    time, until you identify which piece of equipment is causing the problem. - If the Fax Line Condition Test fails without the other equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information in this section. ● If you are using a phone splitter, this
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    up modem to send email or access the Internet. The printer is having problems sending and receiving faxes ● Make sure the printer is turned on. Look or receive faxes while it is initializing after being turned on. ● If HP Digital Fax has been enabled, you might not be able to send in this guide 171
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    support. ● If you are using a phone splitter, this can cause faxing problems. service at the same phone number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. 172 Chapter 9 Solve a problem
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    time, until you identify which equipment is causing the problem. ● If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the , until a dash (-) appears on the display. ENWW Get help in this guide 173
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    supported. (HP troubleshooting options. ● Restore network settings and reconnect the printer. See Restore original factory defaults and settings. ● Check the network configuration or print the wireless test report to assist in diagnosing network connection issues. 174 Chapter 9 Solve a problem
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    Test Report. Check the top of the wireless network test report to see if something failed during the test. ○ See the DIAGNOSTICS RESULTS section for all tests the HP online firewall troubleshooter to help solve the problem. ● HP Print and Scan Doctor Run the HP Print and Scan Doctor to troubleshoot
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    you might have a defective sensor. To clean the printhead, see Maintain the printhead and cartridges. ● If cleaning the printhead does not solve the problem, contact HP support. Go to www.support.hp.com . This website provides information and utilities that can help you correct many common printer
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    troubleshoot problems with the printer. ● Printer status report ● Network configuration page ● Print quality report ● Wireless test report ● Web access test help you troubleshoot problems with the printer. The printer status report also contains a log of recent events. If you need to call HP, it is
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    how to fix it is provided on the report. Some key wireless configuration details are provided at the bottom section of the report. Web access test report Print the web access report to help identify internet connectivity issues which can affect Web Services. 178 Chapter 9 Solve a problem ENWW
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    Solve problems using Web Services If you are having problems using Web Services, such as HP ePrint and print apps, check the following: ● Make sure the printer is connected to the Internet using an Ethernet or wireless connection. NOTE: You cannot
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    , turn the printer off by pressing the power cord from the electrical socket. 1. Lift the scanner lid. (the Power button) and unplug 180 Chapter 9 Solve a problem ENWW
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    2. Clean the scanner glass and lid backing by using a soft, lint-free cloth that has been sprayed with a mild glass cleaner. CAUTION: Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the
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    isopropyl (rubbing) alcohol. 5. Close the cover of the document feeder. Maintain the printhead and cartridges If you are experiencing problems with printing, you might have a problem with the printhead. You should perform the procedures in the following sections only when directed to do so for
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    increasing amount of ink. After each stage, review the quality of the printed page. You problems persist after cleaning and aligning, contact HP support. For more information, see HP support then follow the onscreen instructions. NOTE: You can also do the same from the HP printer software or embedded
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    Dashboard, and then touch ( Setup ). 2. Touch Network Setup. 3. Touch Restore Network Settings. A message appears stating that the network defaults will be restored. 184 Chapter 9 Solve a problem ENWW
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    the HP online support website at www.support.hp.com for information and utilities that can help you correct many common printer problems. (Windows) Run the HP Print selected country/region and language, Address Book entries, and Web Services account information. You can use this feature if you are
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    : ● Troubleshooting: Troubleshoot common issues. ● Software, Drivers and Firmware: Download software, drivers, and firmware you need for the printer. ● How to and Video Tutorials: How to use the printer. ● Product information, user guides, important notices, and more support options. Contact HP If
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    10 Technical information This section contains the following topics: ● Specifications ● Regulatory notices ● Environmental product stewardship program ENWW 187
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    Specifications For more information, visit www.support.hp.com . Select your country or region. Click Product Support & Troubleshooting. Enter the name shown on the front of the printer, and then select Search. Click Product information, and then click Product specifications. System requirements ●
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    supported print resolutions, visit the printer support website at www.support.hp.com. ● Print margins: For margin settings of different media, visit the printer support website at www.support.hp and-white and color fax capability. ● Manual fax send and receive. ● Automatic busy on ITU-T Test Image #1
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    196 205 x 200 Standard (dpi) 205 x 98 205 x 200 ● Fax to PC specifications - Supported file types: Uncompressed TIFF - Supported fax types: black-and-white faxes Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. 190 Chapter 10 Technical
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    VCCI (Class B) compliance statement for users in Japan ● Power cord instructions ● Notice to users in Japan about the power cord ● Noise be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
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    to this device that are not expressly approved by HP may void the user's authority to operate the equipment. For further information Class B) compliance statement for users in Japan B VCCI-B Power cord instructions Make sure your power source is adequate for the product voltage rating.
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    full Declaration of Conformity can be found at the following website: www.hp.eu/certificates (Search with the product model name or its Regulatory application outdoor might lead to interference issues with existing radio services. Visual display workplaces statement for Germany GS-Erklärung (
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    HP recommends a compliant plug, jack and 2-wire telephone cord to connect this product to the premises wiring and telephone network. See installation instructions service. If trouble is experienced with this equipment, please contact the manufacturer, or look elsewhere in this manual MAKING TEST CALLS
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    does not exceed 5. The REN for this product is 0.1, based on FCC Part 68 test results. Notice to users of the German telephone network Hinweis für Benutzer des deutschen Telefonnetzwerks Dieses HP-Fax ist nur für den Anschluss eines analogen Public Switched Telephone Network (PSTN) gedacht. Schlie
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    be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of
  • HP Officejet 9000 | User Guide - Page 203
    Notice to users in Serbia (5 GHz) Upotreba ovog uredjaja je ogranicna na zatvorene prostore u slucajevima koriscenja na frekvencijama od 5150-5350 MHz. Notice to users in Thailand (5 GHz) This radio communication equipment has the electromagnetic field strength in compliance with the Safety
  • HP Officejet 9000 | User Guide - Page 204
    Afin d'éviter le dépassement éventuel des limites d'exposition aux radiofréquences d'Innovation, Science et Développement Economique Canada, il est recommandé de maintenir une distance de plus de 20 cm entre les antennes et l'utilisateur. Notice to users in China Notice to users in Taiwan 第十二條
  • HP Officejet 9000 | User Guide - Page 205
    disassembly and repair. For more information, visit HP's Commitment to the Environment website at: www.hp.com/sustainableimpact ● Eco-Tips ● Paper ● ● SEPA Ecolabel User Information (China) ● Recycling program ● HP inkjet supplies recycling program ● Battery disposal in Taiwan ● California
  • HP Officejet 9000 | User Guide - Page 206
    No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach. EPEAT Most HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more
  • HP Officejet 9000 | User Guide - Page 207
    this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria deste equipamento nao foi projetada para ser removida pelo cliente. Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by the U.S. Environmental
  • HP Officejet 9000 | User Guide - Page 208
    Additional ENERGY STAR certified imaging product model information is listed at: www.hp.com/go/energystar China Energy Label for Printer, Fax and Copier GB 21521 1 3 1 2 GB 21521 W) 表示。 W) 表示。 W) 表示。 GB 21521 标准。 202 Chapter 10 Technical information
  • HP Officejet 9000 | User Guide - Page 209
    point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle. Waste disposal for Brazil Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois
  • HP Officejet 9000 | User Guide - Page 210
    The Table of Hazardous Substances/Elements and their Content (China) 部件名称 有害物质 铅 汞 镉 六价铬 多溴联苯 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) ◯ ◯ ◯ ◯ ◯ 电线 ◯ ◯ ◯ ◯ ◯ X ◯ ◯ ◯ ◯ 打印系统 X ◯ ◯ ◯ ◯ 显示器 X ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ 驱动光盘 X ◯ ◯ ◯ ◯ 扫描仪 X ◯ ◯ ◯ ◯
  • HP Officejet 9000 | User Guide - Page 211
    of the restricted substance does not exceed the percentage of reference value of presence. 備考 3 Note 3: "-" indicates that the restricted substance corresponds to the exemption. www.support.hp.com ENWW Environmental product stewardship program 205
  • HP Officejet 9000 | User Guide - Page 212
    To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions. 206 Chapter 10 Technical information ENWW
  • HP Officejet 9000 | User Guide - Page 213
    9 copy specifications 189 correct port test, fax 167 customer support warranty 186 D diagnostic page 177 dial tone test, failure 169 dial type, setting change 81 parallel phone systems 95 document feeder clean 181 feeding problems, troubleshoot 181 load originals 36 double-sided printing 46 DSL, fax
  • HP Officejet 9000 | User Guide - Page 214
    189 speed 82 test failed 166 test setup 113 troubleshoot 166 voice mail, set up (parallel phone systems) 98 wall jack test, failed 167 FoIP clean printhead 183 diagnostic page 177 printhead 182 replace cartridges 125 manual faxing receive 72 send 68 media duplexing 46 memory reprint faxes
  • HP Officejet 9000 | User Guide - Page 215
    supported 188 output tray locating 6 P paper clear jams 151 HP, order 21 load tray 23 selecting 22 skewed pages 159 specifications 188 troubleshoot feeding 159 paper-feed problems, troubleshoot manually 72 rings to answer 81 troubleshoot 87 fax test failed 166 web access 178 wireless test 178 reprint
  • HP Officejet 9000 | User Guide - Page 216
    jams 151 load paper 23 locating 6 paper-width guides illustration 6 troubleshoot feeding 159 troubleshoot answering machines 174 control panel help system 149 embedded web server 145 fax 166 fax dial tone test failed 169 fax hardware test failed 166 fax line test failed 170 fax phone cord connection
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User Guide
HP OfficeJet Pro
9010 series