HP Officejet N800 User Guide

HP Officejet N800 Manual

HP Officejet N800 manual content summary:

  • HP Officejet N800 | User Guide - Page 1
    User Guide HP Officejet Pro 8100
  • HP Officejet N800 | User Guide - Page 2
  • HP Officejet N800 | User Guide - Page 3
    HP Officejet Pro 8100 ePrinter User Guide
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    shock. 1. Read and understand all instructions in the documentation that comes with the printer. 2. Observe all warnings and instructions marked on the product. 3. Unplug normally, see Solve a problem. 8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
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    Contents 1 Get started Accessibility...6 Eco...7 Manage power...7 Conserve printing supplies 8 Understand the printer parts...8 Front view...8 Printing supplies area...9 Back view...9 Use the printer control panel...10 Overview of buttons and lights 10 Change printer settings...11 Print reports...
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    off HP ePrint...37 Remove Web Services...38 4 Work with ink cartridges Information problem HP support...44 Obtain electronic support...45 HP support by phone...45 Before you call...46 Phone support period 46 Telephone support numbers 46 After the phone support period 48 General troubleshooting
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    HP ePrint and HP websites 59 Solve problems using HP ePrint 59 Solve problems using HP websites 60 Solve Ethernet network problems 60 General network troubleshooting 60 Solve wireless problems...60 Basic wireless troubleshooting 61 Advanced wireless troubleshooting 62 Step 1: Make sure your
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    specifications 93 System requirements...93 Network protocol specifications 93 Embedded web server specifications 94 Media specifications...94 Understand specifications for supported media 94 Set minimum margins 97 Guidelines for printing on both sides of a page 98 Print specifications...98 HP
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    Contents B HP supplies and accessories Order printing supplies online 119 Supplies...119 Ink cartridges and printheads 119 HP media...120 C Network setup Change basic network settings 121 View and print network settings 121 Turn the wireless radio on and off 121 Change advanced network settings
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    1 Get started This guide provides details about how to use the printer and how to resolve problems. • Accessibility • Eco • Understand the printer parts • buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility
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    Eco Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. For more information, see Environmental product stewardship program HP is committed to helping customers reduce their environmental
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    Chapter 1 NOTE: The printer's Sleep Mode and Auto Power-Off features are temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid
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    (continued) 5 (Power) button 6 Control panel 7 Output tray extension 8 Tray 1 Printing supplies area 1 Ink-cartridge access door 2 Ink cartridges Back view 4 1 2 3 1 Ethernet network port 2 Rear universal serial bus (USB) port 3 Power input 4 Automatic two-sided printing accessory (duplexer
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    Chapter 1 Use the printer control panel This section contains the following topics: • Overview of buttons and lights • Change printer settings • Print reports Overview of buttons and lights For more information about control panel light patterns and messages, see Control panel lights reference. 1234
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    the model name that appears on the front of the printer, the printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer. The model number is printed on a label located near the ink-cartridge
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    Chapter 1 optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability
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    is acid-free for longer lasting documents. To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products and Services, and select Ink, toner and paper . NOTE: At this time, some portions of the HP website are available in English only. Recommended papers for photo
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    com. Go to Shop for Products and Services and select Ink, toner and paper. To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays. ◦ staples or clips Load media This section provides instructions for loading media into the printer. This
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    Load standard-size media To load media Use these instructions to load standard media. 1. Pull out Tray 1. 2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on
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    these instructions to load an envelope. 1. Pull out Tray 1. 2. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray. NOTE: Do not load paper while the printer is printing. 3. Slide the media guides in
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    . Load cards and photo paper To load cards and photo paper Use these instructions to load photo paper. 1. Pull out Tray 1. 2. Insert the media width guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer is printing. 3. Slide the media guides in
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    load custom-size media Use these instructions to load custom-size media. CAUTION: Use only custom-size media that is supported by the printer. For more guide, and is not higher than the paper stack line on the guide. NOTE: Do not load paper while the printer is printing. 3. Slide the media guides
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    Install the accessories This section contains the following topics: • Install the automatic two-sided printing accessory (duplexer) • Install Tray 2 • Configure trays • Turn on accessories in the printer driver Install the automatic two-sided printing accessory (duplexer) You can print on both sides
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    the tray. Make sure the stack of paper aligns with the line on the width guide, and does not exceed the line marking on the guide. NOTE: Tray 2 can be loaded only with plain paper. 3. Slide the media guides in the tray to adjust them for the size that you have loaded. 20
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    4. Gently reinsert the tray. 5. Pull out the extension on the output tray. Configure trays NOTE: Tray 2 is an optional accessory. For ordering information, see Order printing supplies online. To configure the trays, you must have Tray 2 installed and turned on. By default, the printer draws media
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    Chapter 1 (continued) I want to... Load media in both trays but have the printer pick media from a specific tray first. Follow these steps • Load media in Tray 1 and Tray 2. • Make sure default tray is set to the appropriate tray. To configure the trays 1. Make sure the printer is turned on. 2.
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    . Update the printer 1. Open the EWS. For more information, see Embedded web server. 2. Click the Web Services tab. 3. In the Web Services Settings section, click Product Update, click Check Now, and follow the onscreen instructions. 4. If the product update option is not available, follow these
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    or turning off a power strip. CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid
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    automatically handled by the software application. Change the settings manually only when you want to change print quality, print Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from
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    options, click the disclosure triangle next to the Printer pop-up menu or click Show Details. 7. Click Print to begin printing. Print brochures Follow the instructions for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) 26 Print
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    NOTE: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer
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    NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using. Follow the instructions for your operating system. • Print on envelopes (Windows) • Print on envelopes (Mac OS X) Print on envelopes (Windows) 1. Load envelopes print-side
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    paper should be flat before printing. Follow the instructions for your operating system. • Print photos on : This printer includes HP ePrint, a free service from HP that allows you to print documents drop-down list. NOTE: Maximum DPI is only supported for color printing on HP Premium Plus Photo
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    to begin printing. Print on special and custom-size paper If your application supports custom-size paper, set the size in the application before printing the document. on custom-size paper. Use only custom-size paper that is supported by the printer. For more information, see Media specifications.
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    X) NOTE: Before you can print on custom-size paper, you must set up the custom size in the HP software provided with the printer. For instructions, see Set up custom sizes (Mac OS X). 1. Load the appropriate paper in the tray. For more information, see Load media. 2. Select a paper size: a. From the
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    matches the size of the media loaded in the printer. NOTE: Borderless printing is only available in some applications. Follow the instructions for your operating system. • Print borderless documents or photos (Windows) • Print borderless documents or photos (Mac OS X) Print borderless documents or
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    can print on both sides of a sheet of media automatically by using the automatic two-sided printing accessory (duplexer). TIP: You can perform manual duplexing by first printing only the odd pages, flipping the pages over, and then printing only the even pages. Perform two-sided printing (Windows
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    Chapter 2 6. Select the paper size from the Paper Size pop-up menu (if available). NOTE: You might need to select the paper-size option labeled Two-Sided margins. 7. Click the Two-Sided Printing pop-up menu, select Print Both Sides, and then click the appropriate binding options for the document. -
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    to the email address assigned to your printer when you enable Web Services. No additional drivers or software are needed. Once you have signed using either an Ethernet or wireless connection. NOTE: If you encounter problems, see the HP ePrint light section in Control panel lights reference.
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    following steps: 1. Open the EWS. For more information, see Embedded web server. 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup, click Continue, and follow the onscreen instructions to accept the terms of use. 4. If prompted, choose to allow the printer to check
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    , make sure to have the following: • An Internet- and email-capable computer or mobile device • An HP ePrint-capable printer on which Web Services has been enabled TIP: For more information about managing and configuring HP ePrint settings and to learn about the latest features, visit ePrintCenter
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    Chapter 3 Remove Web Services To remove Web Services, complete the following steps: 1. Open the EWS. For more information, see Embedded web server. 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 38 HP ePrint
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    ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are not intended Dropping, jarring, or rough handling during installation can cause temporary printing problems. • If you are transporting the printer, do the following
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    prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead. If you have recently left a cartridge out
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    to install the ink cartridges. Doing so could cause the printhead or ink cartridges to be incorrectly seated, which can cause errors or print quality problems. The latch must remain down to correctly install the ink cartridges. Replace the ink cartridges 41
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    Chapter 4 Make sure that you insert the ink cartridge into the slot that has the same colored letter as the color you are installing. 6. Repeat steps 3 through 6 for each ink cartridge you are replacing. 7. Close the ink-cartridge access door. Related topics HP supplies and accessories Store
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    HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/hpinfo/ globalcitizenship/environment/recycle/). The memory chips from this sampling are read and studied in order to improve future HP printers. HP partners
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    , try using one of the following support services to obtain assistance. This section contains the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve problems using HP ePrint and HP
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    provide easy, step-by-step solutions to common printing problems. For more information, see Printer management tools. Support options and availability vary by printer, country/region, and language. HP support by phone The phone support numbers and associated costs listed here are those in effect
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    year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might not be toll free. 46 Solve a problem
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    For the most current list of telephone support numbers, see www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. HP support 47
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    provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. General troubleshooting tips and resources NOTE: Many of the following steps require HP
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    common printer problems. If prompted, select your country/region, and then click Contact HP for information on calling for technical support. The system. Check the printer setup For more information, see General troubleshooting tips and resources. Check the HP software installation If the printer
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    source of the communication problem. Re-enable the firewall. The printer prints slowly Try the following solutions if the printer is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print
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    information on calling for technical support. Cause: There was a problem with the printer. The printer is making some unexpected noises You might hear some unexpected noises made by the printer. These are the servicing sounds when the printer performs automatic servicing functions to maintain the
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    information on paper-feed problems, see Solve paper-feed problems. There is a your printouts. For more information, see Print quality troubleshooting. To print and evaluate the Print Quality Diagnostic is loaded Make sure the media width and length guides fit snugly against the edges of the stack of
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    troubleshooting Try the solutions in this section to resolve print quality problems in your printout. TIP: You can visit the HP online support NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply are not covered
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    and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead. If you have recently left a cartridge out of the printer for an best results when printing images, use HP Advanced Photo Paper. 54 Solve a problem
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    paper from curling. NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges is not necessary wrong with the printer, print settings, or ink cartridges. No further troubleshooting is required. For more information, see: Select print media Cause: The
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    server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click Print Quality Report. • HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics, and then click Print. 56 Solve
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    support for service. Go to: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support sure the guides are snug
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    aligned to the paper guides. If needed, pull out the trays from the printer and reload the media correctly, making sure that the paper guides are aligned correctly. • Load media into the printer loading. • Make sure the paper guides are set to the correct markings in the tray for the media
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    printer to the network and that the Ethernet cable is securely connected to the printer. For more information, see Solve Ethernet network problems. • If you are connecting the printer using a wireless connection, make sure the wireless network is functioning properly. For more information, see Solve
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    support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. • General network troubleshooting General network troubleshooting configuration page, and enter the IP address manually in the installation program. For more information
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    .) NOTE: After you resolve the problem, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the on the printer's wireless capabilities. NOTE: If your printer supports Ethernet networking, make sure that an Ethernet cable has not
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    you have tried the suggestions provided in Basic wireless troubleshooting and are still unable to connect to your printer the computer and the router. If you still do not see lights, there might be a problem with the router, the Ethernet cable, or your computer. NOTE: Macintosh computers do not have
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    correct network. NOTE: If your wireless router or Apple AirPort Base Station is using a hidden SSID, your printer cannot automatically detect the network Solve wireless problems 63
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    1. If the printer supports Ethernet networking and is a network. Run the Wireless Network Test (using the instructions at the beginning of this section) and follow any recommendations If you cannot open the EWS or are still having problems using the printer over the network, continue to the next
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    you from using it. To check the printer's status, follow the instructions for your operating system: Windows 1. Click Start, and then click printer over the network, continue to the next section for additional troubleshooting help Step 5: Make sure the wireless version of the printer is problems 65
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    provide a remote, secure connection to an organization's network. However, most VPN services do not allow you to access local devices (like your printer) on your up the wireless network. After resolving the problems After you resolve any problems and have successfully connected the printer to your
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    , double-click HP Setup Assistant, and then follow the onscreen instructions. Configure your firewall software to work with the printer A personal network)-or if you have already successfully installed HP software and experience problems-check the following: • If you have just installed the HP
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    HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. This section provides solutions to common problems that involve more information, see the documentation available with your web browser. 68 Solve a problem
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    a time-out response appears, the IP address is incorrect. Troubleshoot installation issues TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that can help you correct many common printer problems. If the following topics do not help, see HP
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    • Make sure that your computer is running one of the supported operating systems. For more information, see System requirements • Make customercare). NOTE: After correcting any problems, run the installation program again. Solve network problems General network troubleshooting • If you are unable to
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    , print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer. The printer status report also contains a log of
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    available methods for finding more information about the printer. 6. Wireless Network Test: Provides information about testing the wireless network connection to the printer. 72 Solve a problem
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    can print a network configuration page to view the network settings for the printer. You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. To print the network configuration page
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    through those services. NOTE: For more information about WS Discovery and WSD Print, visit www.microsoft.com. • SNMP: SNMP (Simple Network Management Protocol) is used by network management applications for device management. The printer supports SNMPv1 protocol on IP networks. 74 Solve a problem
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    . If print quality problems persist after cleaning and aligning, contact HP support. For more information, see HP support. NOTE: Cleaning uses the Toolbox. 2. From the Device Services tab, click the icon to the left of Clean Printheads. 3. Follow the onscreen instructions. Printhead maintenance 75
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    2. In the Information And Support section, click Clean Printheads. 3. Click Clean, and then follow the onscreen instructions. To clean the printhead from 2. From the Device Services tab, click the icon to the left of Align Printheads. 3. Follow the onscreen instructions. To align the printhead problem
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    Remove and reinstall the printhead 1. Make sure that the printer is turned on. 2. Open the top cover and the ink-cartridge access door. 3. Lift the latch handle on the print carriage. 4. Remove the printhead by lifting it up and then pulling it out of the printer. Printhead maintenance 77
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    you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 7. Close the ink-cartridge access door and the top
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    To clear a jam Use these steps to clear a paper jam. 1. Remove all media from the output tray. CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the automatic two-sided printing accessory (duplexer). 2. Check
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    tray must be the same size and type. • Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. • Do not that the printer is clean. For more information, see Maintain the printer. 80 Solve a problem
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    Control panel lights reference The control panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary. For more information about the printer control panel,
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    printer is off. • Connect the power cable. • Press (Power) button. The Power light is on. The printer is ready. No action is required. 82 Solve a problem
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    (continued) Light description/Light pattern The Power light is on and the Resume light blinks. Explanation and recommended action The media width setting does not match the media loaded. Change the media setting in the print driver to match the media loaded. For more information, see Print on
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    obstructions (such as jammed media). • Press (Resume) button to continue printing. • If the error persists, turn the printer off, and then on again. 84 Solve a problem
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    (continued) Light description/Light pattern The Power light blinks and the Printhead Alert icon is on. Explanation and recommended action The printhead is incompatible. • Ensure the printhead is properly installed. • If the error persists, replace the printhead. For more information, see Remove and
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    provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays. 86 Solve a problem
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    are entering are valid. For more information, see the getting started guide provided with the printer or check with the IT administrator or person HP ePrint) button once, the printer prints an information page which provides some instructions on setting up HP ePrint. To turn off HP ePrint, press and
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    able to connect successfully, the light blinks and then turns on. If HP ePrint cannot connect, the light blinks and then turns off. 88 Solve a problem
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    A Technical information This section contains the following topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics: • Hewlett-Packard limited
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    a failure to execute programming instructions. HP does not warrant does not cover any other problems, including those that arise as a warranty to the customer or any HP support contract with the customer. However, if standard time and materials charges to service the printer for the particular
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    Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the
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    Drop-on-demand thermal inkjet printing Four ink cartridges (one each for black, cyan, magenta, and yellow) NOTE: Not all ink cartridges are supported in all countries/regions. One printhead For more information on estimated ink cartridge yields, visit www.hp.com/go/ learnaboutsupplies/. HP PCL 3 US
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    128 MB DDR2 System requirements NOTE: For the most current information about supported operating systems and system requirements, visit www.hp.com/go/customercare. Operating system compatibility • Windows XP Service Pack 3, Windows Vista, Windows 7 • Mac OS X v10.5, v10.6, v10.7 • Linux (For more
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    Windows Small Business Server 2008 Terminal Services • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0 • Novell features work with your media. • Understand supported sizes • Understand supported media types and weights Understand supported sizes NOTE: Tray 2 is available as
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    (continued) Media size 8.5 x 13 inches (216 x 330 mm) Tray 1 U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)* U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)* A5 (148 x
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    printing. ** The printer is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post. Understand supported media types and weights NOTE: Tray 2 is available as an optional accessory. 96 Technical information
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    Tray Tray 1 Type Paper Photo media Envelopes Tray 2 Cards Plain paper only Duplexer Plain and brochure Output tray All supported media Weight 60 to 105 g/m2 (16 to 28 lb bond) 280 g/m2 (75 lb bond) 75 to 90 g/m2 (20 to 24 lb bond
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    complete, the media is dropped onto the output tray. Do not grab it before printing is complete. • You can print on both sides of supported custom-sized media by turning the media over and feeding it into the printer again. For more information, see Media specifications. Print specifications • Black
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    • Maximum number of attachments: 10 NOTE: The printer's email address must be the only address listed in the "To" line of the email message. • Supported file types: ◦ PDF ◦ HTML ◦ Standard text file formats ◦ Microsoft Word, PowerPoint ◦ Image files, such as PNG, JPEG, TIFF, GIF, BMP NOTE: You might
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    Appendix A Acoustic emission specifications Print in Draft mode, noise levels per ISO 7779 • Sound pressure (bystander position) LpAm 57 (dBA) (mono Draft print) • Sound power LwAd 7.1 (BA) 100 Technical information
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    installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation
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    Appendix A Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord GS Declaration (Germany) Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Gloss of housing of peripheral devices for Germany 102
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    European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC • Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-
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    be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of
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    Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-1101. This regulatory number should not be confused with the marketing name (HP Officejet Pro 8100 ePrinter) or product number.
  • HP Officejet N800 | User Guide - Page 110
    Appendix A Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and
  • HP Officejet N800 | User Guide - Page 111
    more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union
  • HP Officejet N800 | User Guide - Page 112
    Agency's ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy
  • HP Officejet N800 | User Guide - Page 113
    real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Directive sur les batteries de l'Union Européenne Ce produit contient une batterie qui permet de maintenir l'int
  • HP Officejet N800 | User Guide - Page 114
    Appendix A RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) 110 Technical information
  • HP Officejet N800 | User Guide - Page 115
    FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR * CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF * SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR * BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, * WHETHER IN CONTRACT, STRICT
  • HP Officejet N800 | User Guide - Page 116
    * FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
  • HP Officejet N800 | User Guide - Page 117
    AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) Third-party licenses 113
  • HP Officejet N800 | User Guide - Page 118
    Appendix A HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically
  • HP Officejet N800 | User Guide - Page 119
    LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
  • HP Officejet N800 | User Guide - Page 120
    DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS, INC., and contributed
  • HP Officejet N800 | User Guide - Page 121
    * FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
  • HP Officejet N800 | User Guide - Page 122
    Appendix A [email protected] [email protected] The data format used by the zlib library is described by RFCs (Request for Comments) 1950 to 1952 in the files http://www.ietf.org/rfc/rfc1950.txt (zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format). 118 Technical information
  • HP Officejet N800 | User Guide - Page 123
    your country/ region, follow the prompts to select your printer, and then the supplies you need. NOTE: Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In
  • HP Officejet N800 | User Guide - Page 124
    Appendix B NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low on link message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. HP media To
  • HP Officejet N800 | User Guide - Page 125
    C Network setup You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded web server, a configuration and status tool you access from your web browser using an existing network
  • HP Officejet N800 | User Guide - Page 126
    then click Advanced in the Wired (802.3) section. 3. In the Link Settings section, click Manual. 4. Click to select the link speed that matches your network hardware: • 2. 10-Full firewall protection at the network layer, the printer also supports open secure sockets layer (SSL) standards at the
  • HP Officejet N800 | User Guide - Page 127
    • Reset firewall settings • Limitations to rules, templates, and services Create a firewall rule To create a firewall rule, complete the tab, click Firewall Rules. 3. Click New, and then follow the onscreen instructions. NOTE: After clicking Apply, the connection to the EWS might be temporarily
  • HP Officejet N800 | User Guide - Page 128
    services you can add to 40 a user-defined service template. NOTE: The predefined All Services template is not subject to this limitation and includes all services supported by the print server. Maximum number of services you encounter problems connecting the printer, see Solve wireless problems TIP:
  • HP Officejet N800 | User Guide - Page 129
    to set up wireless communication. If you have already been using the printer with a different type of connection, such as a USB connection, follow the instructions in Change the connection type to set up the printer on your wireless network. Set up the printer using WiFi Protected Setup (WPS) Wi-Fi
  • HP Officejet N800 | User Guide - Page 130
    WPS, make sure your wireless router or wireless access point supports WPS. Routers that support WPS often have a Wireless (WPS) button or a click Wireless Setup Wizard in the Setup box. 3. Follow the onscreen instructions. TIP: You can also set up wireless communication by entering or changing
  • HP Officejet N800 | User Guide - Page 131
    then click Printer Setup & Software. 2. Click Connect a new printer, and then click Convert a USB connected printer to wireless. 3. Follow the display instructions to complete the setup. Mac OS X 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications icon on
  • HP Officejet N800 | User Guide - Page 132
    . WPA2 provides the Advanced Encryption Standard (AES). AES is defined in counter cipher-block chaining mode (CCM) and supports the Independent Basic Service Set (IBSS) to enable security between client workstations operating connected wirelessly without a wireless router (such as a Linksys wireless
  • HP Officejet N800 | User Guide - Page 133
    and turning on the printer, you might have to wait several minutes for all of the Plug and Play events to complete. 9. Follow the onscreen instructions. To uninstall, method 2 NOTE: Use this method if Uninstall is not available in the Windows Start menu. Uninstall and reinstall the HP software 129
  • HP Officejet N800 | User Guide - Page 134
    reinstalled the HP software. 5. Insert the HP software CD into your computer's CD drive and then start the Setup program. 6. Follow the onscreen instructions. Mac OS X To uninstall 1. Double-click the HP Uninstaller icon (located in the Hewlett-Packard folder in the Applications folder at the top
  • HP Officejet N800 | User Guide - Page 135
    HP Utility (Mac OS X) HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and find website support information. NOTE: The features available in HP Utility vary depending on the selected printer. Ink level warnings and indicators provide estimates for
  • HP Officejet N800 | User Guide - Page 136
    -specific preferences) are stored on the computer until you clear them manually. You can configure your browser to accept all cookies, or you . For more information, see Understand the network configuration page. In a supported web browser on your computer, type the IP address or hostname assigned
  • HP Officejet N800 | User Guide - Page 137
    E How do I? • Get started • Print • Work with ink cartridges • Solve a problem How do I? 133
  • HP Officejet N800 | User Guide - Page 138
    contacts that can be damaged easily. For more information, see Remove and reinstall the printhead. If the problem persists after you reinstall the printhead, contact HP support. For more information, see HP support. If this error occurs after the printer has been used for a period of time, try the
  • HP Officejet N800 | User Guide - Page 139
    Turn off the printer, and then turn it on again. If the problem persists, contact HP support for service or replacement. Cartridge Problem The ink cartridge identified in the message is missing, damaged, incompatible, or inserted into the wrong slot in the printer. NOTE: If the cartridge is
  • HP Officejet N800 | User Guide - Page 140
    information, see Maintain the printer. • Make sure that the trays are loaded correctly and are not too full. For more information, see Load media. For instructions on clearing jams, as well as more information about how to avoid jams, see Clear jams. The printer is out of paper The default tray
  • HP Officejet N800 | User Guide - Page 141
    problem persists, write down the error code provided in the message, and then contact HP support. For more information about contacting HP support, see HP support prepares the printer and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly.
  • HP Officejet N800 | User Guide - Page 142
    original HP ink in the cartridge has been depleted. The solution for this problem is to replace the ink cartridge or click OK to continue using the cover non-HP ink or cartridges. HP's printer warranty does not cover repairs or service due to use of non-HP cartridges or ink. HP does not guarantee the
  • HP Officejet N800 | User Guide - Page 143
    Do not use SETUP cartridges SETUP cartridges cannot be used after the printer has been initialized. Remove and install nonSETUP cartridges. For more information, see Replace the ink cartridges. New printhead low on ink The used cartridges listed in the message might not have enough ink to complete
  • HP Officejet N800 | User Guide - Page 144
    received cartridges with your replacement printer or printhead, use them for startup. Install new cartridges or click OK to use currently installed cartridges. Problem with ink system Please remove the ink cartridges and examine them for any sign of leaks. If any cartridges have leaks, contact HP
  • HP Officejet N800 | User Guide - Page 145
    still under warranty, contact HP support for service or replacement. For more information about ink cartridge warranty, see Ink cartridge warranty information. If the problem persists after you replace the cartridge, contact HP support. For more information, see HP support. Replace the ink cartridge
  • HP Officejet N800 | User Guide - Page 146
    installation 19 printer status report 72 turn on and off in driver 22 warranty 90 acoustic emissions 100 after the support period 48 align printhead 76 B blank pages, troubleshoot print 51 both sides, print on 33 buttons, control panel 10 C Cancel button 10, 81 capacity trays 96 cards sizes
  • HP Officejet N800 | User Guide - Page 147
    (duty cycle) 93 paper jams 78, 80 paper-feed problems, troubleshoot 57 PCL 3 support 92 phone support 45 phone support period period for support 46 photo media sizes supported 96 ports, specifications 92 power specifications 99 troubleshoot 49 power input, locating 9 print diagnostic page 56 double
  • HP Officejet N800 | User Guide - Page 148
    installation tray 2 19 load media 14 locating 8 locking 21 media sizes supported 94 media types and weights supported 96 paper guides illustration 8 setting default 21 troubleshoot feeding 57 turn on and off in driver 22 troubleshoot blank pages printed 51 cut-off pages, incorrect text or graphics
  • HP Officejet N800 | User Guide - Page 149
    Index regulatory information 104 set up 124 145
  • HP Officejet N800 | User Guide - Page 150
    146
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HP Oļ¬ƒcejet Pro
8100
User Guide