HP Pavilion 10 TouchSmart 10-e010nr User Guide

HP Pavilion 10 TouchSmart 10-e010nr Manual

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  • HP Pavilion 10 TouchSmart 10-e010nr | User Guide - Page 1
    User Guide
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    http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Software terms By installing, copying, downloading, or
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 WLAN ...16 Using an Internet service provider 16 Setting up a WLAN
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    Connecting to a local area network (LAN 19 4 Enjoying entertainment features ...20 Multimedia features ...20 Using the webcam ...21 Managing your audio and video files (select models only 21 Using audio ...22 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22
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    Hibernation ...37 Manually initiating and exiting Sleep 37 Manually initiating and exiting Running on external AC power ...41 Troubleshooting power problems 42 Shutting down (turning off) ...45 Cleaning the display (All-in-Ones or Notebooks 45 Cleaning the sides or cover 46 Cleaning the TouchPad
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    ) ...52 Updating the BIOS ...52 Determining the BIOS version 52 Downloading a BIOS update 53 Using HP PC Hardware Diagnostics (UEFI 53 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 54 10 Backing up, restoring, and recovering ...55 Creating recovery media and backups 55 Creating
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    . 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the . ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer hardware and
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    the computer and listen to music or talk radio from all over the world? See Using audio on page 22. ● Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using the TouchPad on page 26 and Using TouchPad gestures on page
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    and features ● Overview of using Windows® ● A broad range of how-to information and troubleshooting tips ● Online chat with an HP technician ● Email support ● Support telephone numbers ● HP service center locations ● Proper workstation setup ● Guidelines for posture and work habits that increase
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    warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or - Go to http://www.hp.com/go/orderdocuments. *You can find the expressly
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select it and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled
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    Left side Component (1) Security cable slot (2) Vent (1) (3) HDMI port (4) USB 3.0 port (5) Memory card reader (6) Hard drive light (7) Power light Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 29. Functions like the left button on an external mouse. Functions
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    of power. On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. 10 Chapter 2 Getting to know your computer
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    Buttons Component (1) Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in
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    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the spacebar, or the esc key. Returns you to the Start screen
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    you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All labels described in this section will be located in one of 3 places depending on your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the service
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    number or the model number. Locate these numbers before you contact support. NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component (1) Product name (2) Serial number (3) Product
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    must be relatively close together-typically within 10 meters (approximately 33 feet) of each and Support. From the Start screen, type help, and then select Help and Support. Using , connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start
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    and Support. Sharing desktop, open File Explorer. 2. From This PC, click a folder with content you want to 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user
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    modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A ISP. NOTE: It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with
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    type help, and then select Help and Support. Connecting to a WLAN To connect to new connection or network. A list of options is revealed, allowing you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions (desktop, notebook, PDA)
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    Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin,
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
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    : Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. Connecting video devices by using an HDMI cable NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately
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    the high-definition device according to the following instructions. 1. Connect one end of the HDMI the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer HDMI is the only video interface that supports high-definition video and audio. After you
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    To return the audio stream to the computer speakers: 1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click Speakers. 3. Click Set Default, and then click OK. Using video 25
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    the USB ports on the computer. Review the Windows Basics guide included with your computer. The guide provides information on common tasks using the the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place
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    Pinching/zooming Pinching and zooming allow you to zoom out (pinching) or in (zooming) on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
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    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to reveal the
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    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen
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    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Using touch screen gestures (select models only) 31
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom out by placing two
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
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    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and
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    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 52 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Windows key in combination with a designated key in the table to perform the action. For additional information on Windows shortcut keys, go to Help and Support. From the Start screen, type help, and then select Help and
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and functions while the computer is in the Sleep state or in Hibernation. Manually initiating and exiting Sleep You can initiate Sleep in any of the following
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    Manually initiating and exiting Hibernation (select models only) You can enable user- your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5.
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. 40 Chapter 6 Managing power
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the the AC adapter is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter. Shutting down
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    Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button.
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. disk. 3. Follow the on-screen instructions. For additional information, access the Disk
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    HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new http://www.hp.com/support to download the latest versions of HP programs and Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a
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    Cleaning the sides or cover To clean the sides or cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris
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    and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use your computer before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password saver passwords, from the Start screen, type HP Support Assistant, and then select the HP Support Assistant app. 48 Chapter 8 Securing your
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    computer viruses, from the Start screen, type HP Support Assistant, and then select the HP Support Assistant app. Using firewall software Firewalls are designed correct security problems and improve functionality of the software. Installing HP and third-party software updates HP recommends that
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    HP Support Assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible
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    need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Downloads
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    points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you
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    contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled
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    booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
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    you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
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    screen brightness 35 Help and Support 35 identifying 12 increase screen brightness HP and third-party software updates, installing 50 HP PC Hardware Diagnostics (UEFI) downloading 54 using 53 HP Recovery Manager correcting boot problems 58 starting 57 HP Recovery media creating 55 recovery 58 HP
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    10 PowerDVD 21 product name and number, computer 14 public WLAN connection 18 R recovery discs 55, 58 HP Recovery Manager 57 media 58 options 56 starting 57 supported , wireless 17 serial number 14 serial number, computer 14 service labels locating 13 setting password protection on wakeup 38 setup
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    pinching 32 rotating 33 scrolling 32 tapping 31 TouchPad buttons 9 TouchPad gestures pinching 28 scrolling 27 zooming 28 TouchPad zone, identifying 9 traveling with the computer 14, 41, 46 turning off the computer 42 U unresponsive system 42 USB 2.0 ports, identifying 6, 20 USB 3.0 ports,
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User Guide