HP Pavilion 16 User Guide

HP Pavilion 16 Manual

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  • HP Pavilion 16 | User Guide - Page 1
    User Guide
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    updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only)
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    ...11 Bottom ...13 Rear ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select
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    Using the Power icon and Power Options ...33 Running on battery power ...33 Using HP Fast Charge (select products only 33 Displaying battery charge ...33 Finding battery information in HP Support Assistant (select products only 34 Conserving battery power ...34 Identifying low battery levels ...34
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    ) ...44 Using internet security software ...44 Using antivirus software ...44 Using firewall software ...44 Installing software updates ...45 Using HP Device as a Service (select products only 45 Securing your wireless network ...45 Backing up your software applications and information 45 Using an
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    11 Backing up, restoring, and recovering ...53 Backing up information and creating recovery media 53 Using Windows tools ...53 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 53 Restoring and recovery ...54 Restoring, resetting, and refreshing using
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    Finding the best assistive technology 60 Assessing your needs ...60 Accessibility for HP products 60 Standards and legislation ...61 Standards ...61 Mandate 376 - ...62 Educational institutions ...62 Other disability resources ...62 HP links ...62 Contacting support ...63 Index ...64 xi
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    xii
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    guided assistance. Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. More HP resources To locate resources that provide product details, how-to information, and more, use this table. Table 1-1 Additional information Resource Setup Instructions HP
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    regulatory notices, including information about proper battery disposal, if needed. Specific warranty information about this computer *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions
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    2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and
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    . Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. NOTE: When a
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    charging. ● Off: The battery is not charging. (3) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. 6 Chapter 2 Getting to know your computer
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    Keyboard area Keyboards can vary by language. Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Choose a setting. To turn on the touchpad: 1. Type touchpad settings in the
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    Lights Table 2-5 Lights and their descriptions Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking (select products only): The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and
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    computer, or on the top cover below the keyboard. IMPORTANT: To verify that your computer supports fingerprint reader sign-in, type Sign-in options in the taskbar search box and follow the on-screen instructions. If Fingerprint reader is not listed as an option, then your computer does not include
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    Special keys Table 2-7 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes specific functions
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    Action keys The action keys execute frequently used system functions as defined by the icon symbols on f1 through f12. The action keys vary by computer. ▲ To use an action key, press and hold the key. NOTE: On some products, you must press the fn key in combination with the action key. Table 2-8
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    Table 2-8 Action keys and their descriptions (continued) Icon Description Increases speaker volume incrementally while you hold down the key. Mutes or restores speaker sound. Mutes the microphone. Turns the touchpad on or off. Turns the airplane mode and wireless feature on or off. NOTE: The
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    Bottom Table 2-9 Bottom component and its description Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine
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    you might need when you troubleshoot system problems or travel internationally with the support. Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component (1) HP
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    Table 2-12 Service label components (continued) Component (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the
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    a network cable to connect your wireless router to the modem, and test the internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete
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    Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator's network, gives you the freedom to connect to the internet, send email, or connect to your corporate
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    . NOTE: If the device requires verification, a pairing code is displayed. On the device that you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, see the documentation provided with the device. NOTE: If your
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    highdefinition) capability, apps for gaming, or facial recognition software HP Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions
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    that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Using video 21
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    separately. To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to the following instructions: 1. Connect one end of the USB Type-C cable to the USB SuperSpeed port and DisplayPort connector on the computer. 2. Connect the other
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    definition TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the HDMI port on changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
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    connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. 24 Chapter 4 Enjoying entertainment features
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    Connecting devices to a USB Type-C port NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purchased separately. 1. Connect one end of the USB Type-C cable to the USB Type-C port on the computer. 2. Connect the other end of the cable to the external device. Using
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    5 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more of the following methods: ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving
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    Three-finger tap (touchpad and precision touchpad) By default, the three-finger tap opens the taskbar search box. Tap three fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then
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    Three-finger swipe (touchpad and precision touchpad) By default, the three-finger swipe switches between open apps and the desktop. ● Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ● Swipe 3 fingers left or right to switch between open
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    One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and then
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    user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime file and the computer powers down. You can also initiate Hibernation manually. For more information, see Initiating and exiting Hibernation (select products
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    50%, the battery will charge to 50% of full capacity in no more than 30 to 45 minutes, depending on your computer model. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your computer and to external power. Displaying battery charge To view the
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    the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the
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    no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the
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    ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The Power icon changes appearance. When you disconnect external power: ● The computer switches to
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    run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions
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    not work well with the most recent gaming software. Without the latest driver, you do HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the Updates tab, and then select Check for updates and messages. 3. Follow the on-screen instructions
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    surface is dry: a. Connect AC power. b. Connect all powered external devices. c. Turn on the computer. Removing dirt and debris from non-HP Easy Clean computers If HP Easy Clean is not preinstalled on your computer, follow these steps: 1. Turn off the computer to prevent electric shock or damage to
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    ● The cloth should be of dry microfiber or a chamois (static-free cloth without oil), or static-free cloth wipes. ● The cloth should be moist but not wet. Water dripping into the ventilation or other points of ingress can cause damage. ● Do not use fibrous materials, such as paper towels, which can
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    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the
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    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. To save your changes, select Exit, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your
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    select Set up. 4. Select Get Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up a PIN. IMPORTANT: To For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select
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    select Advanced options, and then follow the on-screen instructions. Using HP Device as a Service (select products only) HP DaaS is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP DaaS helps protect devices against malware and other attacks
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    and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    displayed. Select the link and follow the on-screen instructions. ● Instructions for calling support are displayed. Follow those instructions. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. ● You must use
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    Go to http://www.hp.com/support. 2. Select Get software and drivers, select your type of product, and then enter the product name or number in the search box that is displayed. 3. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows
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    scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the Failure ID code. NOTE: To start diagnostics on
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    products only) to a USB flash drive: 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for
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    the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer these steps: 1. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. 2. Select Advanced, and
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    Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲ Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches the type of computer
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    : If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. Changing the
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    of the operating system ● Platform-specific device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Restoring and recovery 55
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    DC power source that is supplied and approved by HP for use with this computer. The computer can operate W 19.5 V dc @ 10.3 A - 200 W 19.5 V dc @ 11.8 A - 230 W 19.5 V dc @ 16.92 A - 330 W NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V
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    Operating environment Table 12-2 Operating environment specifications Factor Metric Temperature Operating 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
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    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
  • HP Pavilion 16 | User Guide - Page 73
    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Job Accommodation Network ● Microsoft Enable HP links Our contact webform HP comfort and safety guide HP public sector sales 62 Chapter 14
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    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: - Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
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    to a wireless network 16 connecting to a WLAN 17 connecting to LAN 19 connectors power 5 corporate WLAN connection 17 critical battery level 34 customer support, accessibility 63 D data transfer 24 Disk Cleanup software 37 Disk Defragmenter software 37 display components 5 DisplayPort connector
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    HP 3D DriveGuard 37 HP Assistive Policy 59 HP Device as a Service (HP DaaS) 45 HP Easy Clean using 39 HP Fast Charge 33 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP gesture 30 operating environment 57 operating system controls 16 P passwords Setup Utility (BIOS) 43 Windows 42
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    cable, installing 45 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) programs and drivers 38 USB SuperSpeed port with HP Sleep and Charge, identifying 5 USB SuperSpeed port 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16
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User Guide