HP Pavilion Elite d5100 Warranty
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- HP Pavilion Elite d5100 | Warranty - Page 1
Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to have the following Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then click System Information. Model Number System - HP Pavilion Elite d5100 | Warranty - Page 2
support General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer. Please refer to HP enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model - HP Pavilion Elite d5100 | Warranty - Page 3
; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by virus infection; (f) from loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own - HP Pavilion Elite d5100 | Warranty - Page 4
ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact the HP Technical Support Center and the 4 fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable - HP Pavilion Elite d5100 | Warranty - Page 5
service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentation provided by HP. You are also required to cooperate with HP in attempting to resolve the problem - HP Pavilion Elite d5100 | Warranty - Page 6
. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing - HP Pavilion Elite d5100 | Warranty - Page 7
or condition of this EULA. 8. CONSENT TO USE OF DATA. You agree that HP and its affiliates may collect and use technical information you provide in relation to support services related to the Software Product. HP agrees not to use this information in a form that personally identifies you except to - HP Pavilion Elite d5100 | Warranty - Page 8
, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. Rev. 10/03 8 - HP Pavilion Elite d5100 | Warranty - Page 9
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier's Name: Supplier's Address: declares, that the product(s) Hewlett-Packard Company Hewlett-Packard Company 10955 Tantau Ave Cupertino, CA 95014 Product: Personal computer Model Number(s): 900 a000, a1000, a5000, - HP Pavilion Elite d5100 | Warranty - Page 10
loss of life. WARNING: Energized and moving parts inside. Disconnect power to the equipment before removing the enclosure. Replace and secure the Klein Chemisch Afval (KCA). Mercury statement: Materials disposal This HP product contains the following materials that might require special handling at - HP Pavilion Elite d5100 | Warranty - Page 11
only be done with caution. • If one HP product number includes a computer along with a accordance with the instructions, may cause tests were conducted with supported peripheral devices and cables and the power cord supplied with this unit users requiring service to report the problem to the - HP Pavilion Elite d5100 | Warranty - Page 12
inside wiring associated with a single line individual service may be extended by means of a certified that the electrical ground connections of the power utility, telephone lines, and internal metallic Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada Only) This Class B - HP Pavilion Elite d5100 | Warranty - Page 13
service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply used batteries according to the manufacturer's instructions. Laser Safety Statement Class 1 LED in the Upgrading and Servicing Guide may result in hazardous - HP Pavilion Elite d5100 | Warranty - Page 14
information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna- power line surges. 7 6 5 4 3 1 2 Antenna Grounding Antenna Grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service - HP Pavilion Elite d5100 | Warranty - Page 15
support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. • Link to the User Guides HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP - HP Pavilion Elite d5100 | Warranty - Page 16
out-of-warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet - HP Pavilion Elite d5100 | Warranty - Page 17
first two years after purchasing the computer. The hardware service offering is determined based on the outcome of system self-test programs that you run during your initial call to an HP support representative. For more information visit http://www.hp.com/go/totalcare (U.S. only) or call: 1-866-234 - HP Pavilion Elite d5100 | Warranty - Page 18
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Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be viewed through the Help and Support Center. Click the
Windows Vista start button
,
Help and Support
, and then click
System Information
.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________