HP Pavilion Gaming 17-cd0000 Maintenance and Service Guide
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- HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 1
Maintenance and Service Guide HP Pavilion Gaming 17 Laptop PC - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 3
-Repair Parts IMPORTANT: Your computer includes Customer Self-Repair parts and parts that should be accessed by only an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer SelfRepair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 4
iv Important Notice about Customer Self-Repair Parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 5
Safety warning notice CAUTION: To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 6
vi Safety warning notice - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 7
...18 Mass storage devices ...19 Miscellaneous parts ...20 4 Removal and replacement procedures preliminary requirements 22 Tools required ...22 Service considerations ...22 Plastic parts ...22 Cables and connectors ...22 Drive handling ...23 Workstation guidelines ...23 Electrostatic discharge - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 8
Solid-state drive and Optane Memory Module 30 Memory module ...31 Hard drive assembly ...33 6 Removal and replacement procedures for authorized service provider parts 35 Component replacement procedures ...35 Battery ...35 WLAN module ...37 Touchpad ...39 Vent covers ...40 Fan shields ...42 Heat - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 9
Downloading the latest HP PC Hardware Diagnostics UEFI version 64 Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) ...64 Using Remote HP PC Hardware Diagnostics UEFI settings (select products only 65 Downloading Remote HP PC Hardware Diagnostics UEFI 65 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 10
x - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 11
Streaming Capable ● eDP 1.4 + PSR, 144 Hz display ● eDP 1.4 + PSR2, 60 Hz display Memory Two SODIMM slots, customer accessible/upgradeable DDR4-2666 dual channel support Supports up to 32 GB maximum system memory in the following configurations: ● 32 GB (16 GB × 2) ● 16 GB (16 GB × 1 or 8 GB - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 12
with dual antennas (M.2/MIPI/BRI) Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth® 5 (non-vPro) (MU-MIMO, Gigabit Wi-Fi speeds supported) Support for Wi-Fi CERTIFIED Miracast™-certified devices Ports HP Smart Plug AC adapter Audio-out (headphone)/Audio-in (microphone) combo jack RJ-45 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 13
data transfer, Power Delivery 3.0, DisplayPort™ 1.4 4K output up to 4096 × 2160 [60 Hz]; supports HP Sleep & Charge) Media card reader Supports microSD™/SDHC™/SDXC™ Push-push insertion/removal Internal card expansion One M.2 slot for WLAN One M.2 slot for solid-state drive Keyboard/pointing - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 14
Language India Market PPP Windows 10 Home 64 Plus Single Language Indonesia Market PPP Windows 10 Pro 64 Windows 10 Pro 64 Chinese Market FreeDOS 3.0 Serviceability End-user replaceable parts AC adapter Memory modules Solid-state drive Hard drive 4 Chapter 1 Product description - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 15
. Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal , see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 16
Left side Table 2-2 Left-side components and their descriptions Component Description (1) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital or audio component, or a high-speed High-Definition Multimedia Interface (HDMI) device. - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 17
obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. Display 7 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 18
Keyboard area Touchpad Table 2-4 Touchpad components and their descriptions Component (1) Touchpad zone (2) Left touchpad button (3) Right touchpad button Description Reads your finger gestures to move the pointer or activate items on the screen. Functions like the left button on an - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 19
Lights Table 2-5 Lights and their descriptions Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 20
Button and speakers Table 2-6 Button and speakers and their descriptions Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 21
Special keys Table 2-7 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes specific functions - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 22
Bottom Table 2-8 Bottom components and their descriptions Component Vent Rear Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 23
the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may , or the model number. Locate this information before you contact support. Table 2-10 Service label components Component (1) HP product name (2) Model number (3) - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 24
current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 25
Table 3-1 Computer major components and their descriptions Item Component Spare part number (1) Display assembly NOTE: Display assemblies are spared only at a subcomponent level. (2) Keyboard/top cover (includes keyboard cable): For a detailed list of country codes, see Keyboard/top cover - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 26
Table 3-1 Computer major components and their descriptions (continued) Item Component Thermal pads (not illustrated) (12) Memory modules (DDR4-2666): 16 GB 8 GB 4 GB (13) Solid-state drive (M.2): 1 TB, PCIe, Gen 3 × 4 512 GB, PCIe, Gen 3 × 4 512 GB, PCIe, Gen 3 × 2 512 GB, PCIe + 32 GB - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 27
Display assembly subcomponents Table 3-2 Display components and their descriptions Item Component (1) Display bezel (2) Display panel: 144 Hz 60 Hz (3) Display panel cable: 40 pin Spare part number L58773-001 L56886-001 L56885-001 L57169-001 Display assembly subcomponents 17 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 28
Table 3-2 Display components and their descriptions (continued) Item Component 30 pin (4) Webcam/microphone module (includes double-sided adhesive) (5) Wireless antennas (6) Display brackets (left and right) (7) Display hinges (includes left and right hinges) (8) Display back cover ( - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 29
Mass storage devices Table 3-4 Mass storage devices and their descriptions Item Component (1) Hard drive 2 TB, 7200 rpm 1 TB, 7200 rpm (2) Hard drive connector/cable (3) Hard drive brackets (4) Solid-state drive bracket (5) Solid-state drive (M.2) 1 TB, PCIe, Gen 3 × 4 512 GB, PCIe, - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 30
Miscellaneous parts Table 3-5 Miscellaneous parts and their descriptions Component AC adapter (PFC, slim, 4.5 mm): 200 W 150 W 135 W Power cord (C5, 1.0 m): For use in Australia For use in Denmark For use in Europe For use in Israel For use in North America For use in the People's Republic of China - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 31
Table 3-5 Miscellaneous parts and their descriptions (continued) Component Hub USB Type-C-to-Multiport hub USB Type-C-to-USB Type-A hub Adapter USB Type-C-to-USB Type-A adapter HDMI-to-VGA adapter USB Type-C-to-HDMI 2.0 adapter USB Type-C-to-VGA adapter Thermal grease Thermal pads Screw Kit Spare - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 32
damage. Plastic parts IMPORTANT: Using excessive force during disassembly and reassembly can damage plastic parts. Cables and connectors IMPORTANT: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 33
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 34
IMPORTANT: To prevent damage to the device when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 35
dissipative surfaces. ● Keep work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam. ● Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. Recommended materials and equipment HP recommends the following materials and - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 36
● Field service kits ● Static awareness labels ● Wrist straps and footwear straps providing 1 MΩ ±10% resistance ● Material handling packages ● Conductive plastic bags ● Conductive plastic tubes ● Conductive tote boxes ● Opaque - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 37
is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. then follow the on-screen instructions. There are as many as 17 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 38
Bottom cover Table 5-1 Bottom cover descriptions and part numbers Description Bottom cover for use in acid green models Bottom cover for use in ghost white models Spare part number L56865-001 L65250-001 Before removing the bottom cover, follow this step: ▲ Prepare the computer for disassembly ( - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 39
4. Pull the bottom cover off the computer (3). Reverse this procedure to install the bottom cover. Component replacement procedures 29 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 40
Solid-state drive and Optane Memory Module Table 5-2 Solid-state drive and Optane Memory Module descriptions and part numbers Description 1 TB, PCIe, Gen 3 × 4 512 GB, PCIe, Gen 3 × 4 512 GB, PCIe, Gen 3 × 2 512 GB, PCIe + 32 GB Optane Memory 256 GB, PCIe, Gen 3 × 4 256 GB, PCIe, Gen 3 × 2 128 GB, - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 41
Memory module Table 5-3 Memory descriptions and part numbers Description Memory module, 16 GB Memory module, 8 GB Memory module, 4 GB Spare part number 937438-855 937236-855 L10598-855 Before removing the memory modules, follow these steps: 1. Prepare the computer for disassembly (Preparation for - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 42
IMPORTANT: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Do not bend the memory module. 1. Align the notched edge of the memory module with the tab in the memory module slot (1). 2. Press the module into the slot - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 43
Hard drive assembly Table 5-4 Hard drive and connector descriptions and part numbers Description Hard drive, 2 TB, 7200 rpm Hard drive, 1 TB, 7200 rpm Hard drive connector/cable Spare part number 912487-855 766644-005 L56871-001 Before removing the hard drive assembly, follow these steps: 1. - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 44
4. If it is necessary to disassemble the hard drive, remove the two Phillips M3.0 × 3.0 screws (1) from each bracket, and then remove the brackets from the hard drive (2). Disconnect the connector from the drive (3). Reverse this procedure to reassemble and install the hard drive. 34 Chapter 5 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 45
information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 60 screws that must be removed, replaced, and/or loosened when servicing the computer - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 46
2. Lift the connector side of the battery upward (2), and then remove the battery from the computer (3). Reverse this procedure to install the battery. 36 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 47
. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Prepare the computer for disassembly (Preparation for disassembly on page 27). 2. Remove the - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 48
Reverse this procedure to install the WLAN module. 38 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 49
Touchpad NOTE: The touchpad spare part kit does not include the touchpad cable. The touchpad cable is available using spare part number L56879-001. Table 6-3 Touchpad description and part number Description Spare part number Touchpad L56905-001 Before removing the touchpad , follow these - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 50
bottoms of the covers onto the computer (1), and then rotate the covers up and over into place (2). 40 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 51
2. Replace the two Phillips M2.0 × 2.0 screws (3) and the Phillips M2.0 × 4.0 screw (4) in each cover. Component replacement procedures 41 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 52
into the slot on the rear of the computer. Reverse this procedure to install the fan shields. 42 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 53
Heat sink/fan assembly Table 6-6 Heat sink/fan assembly, thermal pad, and thermal grease descriptions and part numbers Description Spare part number Heat sink/fan assembly for use in models with GeForce GTX 2060/2060Ti graphics L56873-001 Heat sink/fan assembly for use in models with GeForce - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 54
the surfaces of the heat sink (1) (3) and system board components (2) (4) each time the heat sink is removed. 44 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 55
7. GeForce GTX 2050 graphics Clean and reapply thermal material to the surfaces of the heat sink (1) (3) and system board components (2) (4) each time the heat sink is removed. 8. GeForce GTX 2060/2060Ti graphics Clean and reapply thermal material to the surfaces of the heat sink (1) (3) and system - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 56
the computer (3). 4. Remove the USB board from the computer (4). Reverse this procedure to install the USB board. 46 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 57
Power connector Table 6-8 Power connector description and part number Description Power connector Spare part number L56877-001 Before removing the power connector cable, follow these steps: 1. Prepare the computer for disassembly (Preparation for disassembly on page 27). 2. Remove the bottom cover - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 58
cable (ZIF) (6) Power button board cable (ZIF) (7) Touchpad cable (ZIF) (8) Keyboard cable (ZIF) (9) Hard drive cable (ZIF) 48 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 59
2. Remove the four Phillips M2.0 × 3.0 screws (1) that secure the system board to the computer. 3. Lift the right side of the system board, and then remove the system board from the computer (2). Reverse this procedure to install the system board. Component replacement procedures 49 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 60
speakers to the computer. 2. Remove the speakers from the computer (2). Reverse this procedure to install the speakers. 50 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 61
Power button board NOTE: The power button board spare part kit does not include the cable. The cable is available using spare part number L56881-001. Table 6-11 Power button board descriptions and part numbers Description Spare part number Power button board for use in ghost white models Power - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 62
Phillips M2.5 × 4.0 screw (2) from each hinge. 4. Remove the two broad head Phillips M2.5 × 2.5 screws (3) from each hinge. 52 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 63
5. Separate the display from the computer by pulling the computer up and away from the display (4). 6. If it is necessary to replace display assembly subcomponents, first remove the bezel: a. Release the top edge of the display bezel (1) from the display assembly. IMPORTANT: Be careful not to bend - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 64
are available using spare part number L56883-001. 8. If it is necessary to remove the display panel: 54 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 65
a. Use tweezers to grasp the tape that routes behind both the left and right sides of the display panel (1). b. Pull the tape out from behind the left and right sides of the panel (2). NOTE: You have to pull on the tape multiple times before it is completely removed. To avoid tearing the tape, pull - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 66
display back cover with double-sided adhesive.) The webcam is available using spare part number L56916-001. 56 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 67
10. If it is necessary to remove the display panel cable: ▲ Peel the cable from the back of the display panel. The 40-pin display cable is available using spare part number L57169-001. The 30-pin display cable is available using spare part number L56887-001. 11. If it is necessary to remove the - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 68
white models and L56889-001 for acid green models. Reverse this procedure to install the display assembly. 58 Chapter 6 Removal and replacement procedures for authorized service provider parts - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 69
Keyboard/top cover The top cover with keyboard remains after removing all other spared parts from the computer. In this section, the first table provides the main spare part number for the top cover/keyboards. The second table provides the country codes. Table 6-12 Keyboard/top cover description - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 70
contains information regarding installing and troubleshooting the file. Determining the BIOS options. ● HP Support Assistant 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - instructions. ● In Windows, press CTRL+Alt+S. 60 Chapter 7 Using Setup Utility (BIOS) - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 71
in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 72
Support Assistant: a. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. b. Select Troubleshooting onscreen instructions. ● Instructions for calling support are displayed. Follow those instructions. Downloading - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 73
in solving the problem: ▲ Select Get Support, and then use a mobile device to scan the QR code that displays on the next screen. The HP Customer Support - Service Center page displays, with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 74
The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 75
1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 76
● Set a location for storing the test results. You can also set the user name and password settings used for uploads. ● Display status information about the diagnostics run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: 1. Turn on or restart the - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 77
flash drive. To download the tool: ▲ Go to the Microsoft Store and search for HP Cloud Recovery. For details, go to http://www.hp.com/support, search for HP Cloud Recovery, and then select "HP PCs - Using the Cloud Recovery Tool (Windows 10, 7)." Backing up information and creating recovery media 67 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 78
only) on page 67. NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 79
10 Specifications Table 10-1 Computer specifications Metric U.S. Computer dimensions Width 405.0 mm 15.9 in Depth 282.0 mm 11.1 in Height 25.5 mm 1.0 in Weight (lowest configuration) 2600.0 g 5.73 lbs Input power Rating Operating voltage and current 19.5 V dc @ 6.9 A - 135 W 19.5 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 80
11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 81
Requirements for specific countries and regions Table 11-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 82
Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 83
12 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 84
Index A AC adapter and battery 5 action keys identifying 11 antenna removal 58 antennas spare part number 58 audio, product description 2 audio-out (headphone)/audio-in (microphone) jack, identifying 5 B back cover spare part number 18 backup, creating 67 backups 67 battery removal 35 spare part - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 85
cover removal 59 spare part numbers 15, 59 keys action 11 esc 11 fn 11 Windows 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter and battery light 5 caps lock 9 drive 6 mute 9 power 9 RJ-45 (network) status 6 M media card reader - HP Pavilion Gaming 17-cd0000 | Maintenance and Service Guide - Page 86
solid-state drive removal 30 spare part number 16, 19 spare part numbers 30 solid-state drive bracket illustrated 19 speakers identifying 10 removal 50 spare part number 15, 50 special keys, using 11 static electricity 24 storage, product description 1 system board removal 48 spare part numbers 48
Maintenance and Service Guide
HP Pavilion Gaming 17 Laptop PC