HP Pavilion Gaming 17-cd1000 User Guide

HP Pavilion Gaming 17-cd1000 Manual

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  • HP Pavilion Gaming 17-cd1000 | User Guide - Page 1
    User Guide
  • HP Pavilion Gaming 17-cd1000 | User Guide - Page 2
    updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only)
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    Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only) ...17 Using Bluetooth wireless devices (select products only 17 Connecting Bluetooth devices 17 Connecting to a wired network-LAN (select products only 18
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    Using the Power icon and Power Options ...30 Running on battery power ...30 Using HP Fast Charge (select products only 30 Displaying battery charge ...31 Finding battery information in HP Support Assistant (select products only 31 Conserving battery power ...31 Identifying low battery levels ...31
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    Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless network ... 43 Downloading a BIOS update ...44 10 Using HP PC Hardware Diagnostics ...45 Using HP PC Hardware Diagnostics Windows (select products only 45 ix
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    Windows by product name or number (select products only) ...46 Installing HP PC Hardware Diagnostics Windows 46 Using HP PC Hardware Diagnostics UEFI ...46 Starting HP PC Hardware Diagnostics UEFI 47 Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive 47 Downloading the latest
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    Accessibility for HP products 57 Standards and legislation ...58 Standards ...58 Mandate 376 - EN 301 549 58 Web Useful accessibility resources and links ...59 Organizations ...59 Educational institutions ...59 Other disability resources ...59 HP links ...59 Contacting support ...60 Index ...61 xi
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    xii
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    41. ● Access HP Support Assistant app-For quick online support, open the HP Support Assistant app (select products only). HP Support Assistant optimizes computer performance and resolves problems using the latest software updates, diagnostic tools, and guided assistance. Type support in the taskbar
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    features HP support ● Online chat with an HP technician For HP support, go to http://www.hp.com/support, and ● Support telephone numbers follow the instructions to find your product. ● Replacement parts videos (select products only) ‒ or - ● Maintenance and service guides Type support in
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    2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and
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    . For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled. (2) USB
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    High-Definition Multimedia Interface (HDMI) device. (2) USB port with HP Sleep and Charge Connects a USB device, provides data transfer, and Activity is occurring on the network. (4) USB Type-C SuperSpeed port with HP Sleep and Connects a USB device that has a Type-C connector, provides Charge
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. 6 Chapter 2 Getting to know your computer
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    Keyboard area Touchpad Table 2-4 Touchpad components and their descriptions Component (1) Touchpad zone (2) Left touchpad button (3) Right touchpad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using
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    Lights Table 2-5 Lights and their descriptions Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ●
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    Button and speakers Table 2-6 Button and speakers and their descriptions Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is
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    Special keys Table 2-7 Special keys and their descriptions Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes specific functions
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    gaming needs. ▲ To open HP OMEN Command Center, select the Start button, select OMEN Command Center, and then follow the on-screen instructions. The HP and settings. ● Gaming Device Lighting and Macros: Configure the lighting and Macro keys when an external supported gaming device is connected (
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    Table 2-8 Action keys and their descriptions (continued) Icon Description setting each time you turn on the computer. The keyboard backlight will turn off after 30 seconds of inactivity. To turn the keyboard backlight back on, press any key or tap the touchpad (select products only). To conserve
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    the internal fan to cycle on and off during routine operation. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product. Bottom 13
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    Locate this information before you contact support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component (1) HP product name (2) Model number (3) Product
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the
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    a network cable to connect your wireless router to the modem, and test the internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete
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    Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator's network, gives you the freedom . 2. Enable Bluetooth, if it is not already enabled. Connecting to a wireless network 17
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    . NOTE: If the device requires verification, a pairing code is displayed. On the device that you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, see the documentation provided with the device. NOTE: If your
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    apps for gaming, or Support, and then select HP Documentation. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions
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    correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting video devices using an HDMI cable (select products
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    definition TV or monitor. 3. Press f4 to cycle through four display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to
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    correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting devices to a USB Type-C port (select products only
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    5 Navigating the screen You can navigate the computer screen using one or more of the following methods: ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an on-screen keyboard. ● Use a
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving
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    Three-finger tap (touchpad and precision touchpad) By default, the three-finger tap opens Cortana, a voice-activated virtual assistant. Tap three fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select
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    Three-finger swipe (touchpad and precision touchpad) By default, the three-finger swipe switches between open apps and the desktop. ● Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ● Swipe 3 fingers left or right to switch between open
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    One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and then
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    user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime file and the computer powers down. You can also initiate Hibernation manually. For more information, see Initiating and exiting Hibernation (select products
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    allows you to quickly charge your computer battery. Charging time may vary by +/- 10%. Depending on your computer model and the HP AC adapter provided with your computer, HP Fast Charge operates in one or more of the following ways: ● When the remaining battery charge is between zero and 50%, the
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    the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the
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    no longer holding a charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the
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    ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The screen brightness increases. ● The Power icon changes appearance. When you disconnect external
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    run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions
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    not work well with the most recent gaming software. Without the latest driver, you do HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the Updates tab, and then select Check for updates and messages. 3. Follow the on-screen instructions
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    surface is dry: a. Connect AC power. b. Connect all powered external devices. c. Turn on the computer. Removing dirt and debris from non-HP Easy Clean computers If HP Easy Clean is not preinstalled on your computer, follow these steps: 1. Turn off the computer to prevent electric shock or damage to
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    ● The cloth should be of dry microfiber or a chamois (static-free cloth without oil), or static-free cloth wipes. ● The cloth should be moist but not wet. Water dripping into the ventilation or other points of ingress can cause damage. ● Do not use fibrous materials, such as paper towels, which can
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    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the
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    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. To save your changes, select Exit, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your
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    select Set up. 4. Select Get Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up a PIN. IMPORTANT: To For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select
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    select Advanced options, and then follow the on-screen instructions. Using HP Device as a Service (select products only) HP DaaS is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP DaaS helps protect devices against malware and other attacks
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    and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    displayed. Select the link and follow the on-screen instructions. ● Instructions for calling support are displayed. Follow those instructions. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. ● You must use
  • HP Pavilion Gaming 17-cd1000 | User Guide - Page 58
    . To download HP PC Hardware Diagnostics Windows by product name or number, follow these steps: 1. Go to http://www.hp.com/support. 2. Select double- click the .exe file, and then follow the on-screen instructions. Using HP PC Hardware Diagnostics UEFI NOTE: For Windows 10 S computers, you must
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    scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the Failure ID code. NOTE: To start diagnostics on
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    to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for your computer. Using Remote HP PC Hardware
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    . You can also set the user name and password that you use for uploads. ● Display status information about the diagnostics run previously. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow these steps: 1. Turn on or restart the computer, and when the
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    Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲ Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches the type of computer
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    : If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. Changing the
  • HP Pavilion Gaming 17-cd1000 | User Guide - Page 64
    HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software. Using HP for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
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    powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within one or more of the following specifications. Operating voltage and current varies
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    Operating environment Table 12-2 Operating environment specifications Factor Metric Temperature Operating 5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
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    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
  • HP Pavilion Gaming 17-cd1000 | User Guide - Page 70
    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Accommodation Network ● Microsoft Enable HP links Our contact webform HP comfort and safety guide HP public sector sales Useful accessibility
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    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: - Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
  • HP Pavilion Gaming 17-cd1000 | User Guide - Page 73
    power 4 corporate WLAN connection 16 critical battery level 31 customer support, accessibility 60 D data transfer 22 Disk Cleanup software 34 Disk HP 3D DriveGuard 34 HP Assistive Policy 56 HP Device as a Service (HP DaaS) 42 HP Easy Clean using 36 HP Fast Charge 30 HP Mobile Broadband activating 17
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    17 MEID number 17 HP PC Hardware Diagnostics UEFI downloading 47 starting 47 using 46 HP PC Hardware Diagnostics Windows downloading 45 installing 46 using 45 HP Recovery media recovery 51 HP resources 2 HP Sure Recover 52 HP Touchpoint Manager 42 I IMEI number 17 number 14 service 13 wireless
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    58 security cable, installing 42 serial number, computer 14 service labels, locating 13 Setup Utility (BIOS) passwords 40 shipping 4 USB Type-C port, connecting 22 USB Type-C SuperSpeed port with HP Sleep and Charge, identifying 5 using passwords 39 using the keyboard and WWAN device 17 Index 63
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User Guide