HP Pavilion TouchSmart 14-f088ca HP Pavillion Sleekbook 14 Maintenance and Ser
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- HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 1
HP Pavillion Sleekbook 14 Maintenance and Service Guide - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2013 Document Part Number: 718882-001 Product notice This guide describes features that - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 3
Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 4
iv Important Notice about Customer Self-Repair Parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 6
vi Safety warning notice - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 7
and software information 5 Display ...5 Button ...7 Keys ...8 Lights ...9 TouchPad ...10 Left side ...11 Right side ...13 Bottom ...14 3 Illustrated parts catalog 15 Service tag ...16 Computer major components 17 Mass storage devices ...20 Miscellaneous parts ...21 Sequential part number listing - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 8
30 Keyboard ...31 6 Removal and replacement procedures for Authorized Service Provider parts 33 Component replacement procedures 33 Top cover ...33 System Diagnostics ...64 8 Specifications ...65 Computer specifications ...65 14.0-in, SVA, display panel display specifications 66 Hard drive - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 9
Recovery Manager 72 What you need to know 73 Using the HP Recovery partition to recover a minimized image (select models only 73 Using HP Recovery media to recover 74 Changing the computer boot order 74 Removing the HP Recovery partition 74 10 Power cord set requirements 75 Requirements for - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 10
x - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 11
Product description Category Product Name Processors Chipset Graphics Panel Description HP Pavillion Sleekbook 14 ● A8-5545M (2.7GHz/1.7GHz, 4MB L2, 1333MHz on computer models equipped with an A4-5000 processor Supports HD decode, DX11, and HDMI 14.0-in, light emitting diode (LED), HD, BrightView - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 12
6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Supports the following hard drives: ● 1-TB, 5400-rpm, 9.5-mm ● 750-GB, 5400-rpm, 9.5-mm ● 640-GB, 5400-rpm, 9.5-mm ● 500-GB, 5400-rpm, 9.5-mm ● 320-GB - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 13
Digital (SD). ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI v1.4 supporting: up to 1920×1080 @ 60Hz ● Headphone/Microphone in combo jack ● HP Smart Pin AC adapter ● RJ-45 (Ethernet Gigabit support with LED indicators) ● USB 2.0/3.0 ports on computer: 3 (2 on one side, 1 on other - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 14
Category Operating system Serviceability Description Preinstalled: ● Microsoft® Windows 8 Professional ● Microsoft Windows 8 Standard ● FreeDOS 2.0 ● Ubuntu Linux End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory module ● External optical drive ● - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 15
2 External component identification Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including hard drive, optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 16
modem (either DSL or cable) (purchased separately), high-speed Internet service purchased from an Internet service provider, and a wireless router (purchased separately). (3) Internal microphone . These notices are located in Help and Support. 6 Chapter 2 External component identification - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 17
Button Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 18
Keys Item (1) (2) (3) (4) Component esc key fn key Windows logo key Action keys Description Displays system information when pressed in combination with the fn key. Used in conjunction with hot keys. Displays the Windows Start menu. Execute frequently used system functions. 8 Chapter 2 External - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 19
Lights Item (1) Component Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 20
TouchPad button Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 10 Chapter - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 21
safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 22
Item (5) (6) Component Hard drive light Power light Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 23
Description Connects an optional USB device. CAUTION: While there are multiple USB ports on the same side, only one USB port will able to support a high power device at a time. Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio device - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 24
and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Releases the battery from the battery bay. 14 Chapter 2 External component identification - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 25
3 Illustrated parts catalog 15 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 26
the computer serial number and model description provided on the service tag. Item (1) (2) (3) Description Product name Serial number information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 27
Computer major components Computer major components 17 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 28
Item (1) (2) (3) (4) (5) (6) (7) Component Spare part number TouchScreen display assembly (14.0-in, HD, LED, BrightView (1366×768), SVA, slim (3.0-mm) In pearl white finish 732345-001 In sparkling black finish 726201-001 Keyboard (includes keyboard cable): - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 29
Item (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) Component Spare part number Equipped with an AMD A8-5545M processor (2.70-/1.70-GHz, 4.00-MB L2 cache, 1333-MHz - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 30
Mass storage devices Item (1) (2a) (2b) (3) Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 9.5-mm 676521-001 750-GB, 5400-rpm, 9.5-mm 634250-001 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5- - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 31
Miscellaneous parts Component 65-W HP Smart AC adapter (non-PFC, 4.5-mm) Power cord (3-pin, black, 1.83-m): For use in North America For use in Italy Screw Kit Spare part number - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 32
-sided tape) HDMI to VGA adapter Realtek RTL8188EE 802.11b/g/n 1×1 WiFi Adapter 65-W HP Smart AC adapter (non-PFC, 4.5-mm) Keyboard for use in United States (includes cover release latch, power connector barrel, and RJ45 cover) Dummy weight 14.0-in, HD, LED, BrightView (1366×768), slim (3.0-mm), SVA - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 33
, and replacement thermal material) Heat sink for use only on computer models equipped with an AMD-A6 processor (includes replacement thermal material) 14.0-in, HD, LED, BrightView (1366×768), slim (3.0-mm), SVA, TouchScreen display assembly in pearl white finish Sequential part number listing 23 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 34
screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep the points designated in the maintenance instructions. 24 Chapter 4 Removal and replacement procedures preliminary requirements - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 35
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper the drive in a bubble pack mailer or other suitable form of protective packaging and label the package "FRAGILE." Service considerations 25 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 36
box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V 26 Chapter - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 37
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 38
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 39
warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and as 2 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Make special note of each screw size and - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 40
reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 41
Keyboard NOTE: The keyboard spare part kit includes the keyboard cable. For use in country/region For use in the United States For use in Latin America For use in Canada/England Spare part number 716164-001 716164-161 716164-DB1 For use in country/region For use in the United States For use in - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 42
4. Release the keyboard (2) by sliding toward the display assembly. 5. Swing the keyboard (1) up and forward until it rests upside down on the palm rest. 6. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 43
provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 42 screws that must be removed, replaced, and/or loosened when - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 44
ribbon cable is connected, and then disconnect the power button board ribbon cable from the system board. 34 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 45
4. Release the ZIF connector (2) to which the TouchPad button board ribbon cable is connected, and then disconnect the TouchPad button board ribbon cable from the system board. 5. Lift the rear edge of the top cover and swing it up and forward (1) until the left and right sides of the top cover - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 46
is attached to the top cover with double-sided tape.) 4. Remove the power button board and cable (3). 36 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 47
Reverse this procedure to install the power button board. TouchPad button board Description TouchPad button board (includes bracket, TouchPad button board cable, and TouchPad cable) Spare part number 722909-001 Before removing the TouchPad button board, follow these steps: 1. Turn off the - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 48
the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 30). 38 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 49
5. Remove the keyboard (see Keyboard on page 31). 6. Remove the top cover (see Top cover on page 33). Remove the hard drive: 1. Lift up on the right side of the hard drive (1) until the hard drive rests at an angle. 2. Slide the hard drive (2) to the right until it disconnects from the hard drive - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 50
Reverse this procedure to install the hard drive. 40 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 51
USB board Description USB board (includes cable) Spare part number 726204-001 Before removing the USB board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 52
the fan to the system board. 5. Release the fan (4) by lifting the rear edge of the fan. 42 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 53
6. Remove the fan (5). Reverse this procedure to install the fan. Component replacement procedures 43 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 54
then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Turn off the computer. If you up.) 44 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 55
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 56
BrightView (1366×768), SVA, slim (3.0-mm) in 732345-001 pearl white finish TouchScreen display assembly (14.0-in, HD, LED, BrightView (1366×768), SVA, slim (3.0-mm) in 726201-001 sparkling black the WLAN module. 46 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 57
4. Release the wireless antenna cables from the clips (4) and routing channel built into the base enclosure. 5. Remove the four Phillips PM2.5×5.6 screws (1) that secure the display assembly to the base enclosure. Component replacement procedures 47 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 58
6. Remove the display assembly (2). Reverse this procedure to install the display assembly. 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 59
System board NOTE: The system board spare part kit includes the processor and replacement thermal material. Description Equipped with an AMD A8-5545M processor (2.70-/1.70-GHz, 4.00-MB L2 cache, 1333-MHz DDR3L, quad core, 19 W) and the Windows 8 Standard operating system Equipped with an AMD A8- - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 60
(2) Display panel cable (3) Speaker cable 2. Release the power connector (4) from the clip molded into the base enclosure. 50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 61
3. Remove the four Phillips PM2.5×5.6 screws that secure the system board to the base enclosure. 4. Lift the left side of the system board (1) until it rests at an angle. 5. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 62
memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 63
Remove the memory module: 1. Turn the system board upside down with the front toward you. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 3. Remove the memory module (2) by pulling the module away from the slot at an - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 64
drive connector cable from the system board. Reverse this procedure to install the hard drive connector cable. 54 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 65
RTC battery Description RTC battery Spare part number 697917-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 66
heat sink, loosen the four captive Phillips screws (1) that secure the heat sink to the system board. 56 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 67
included with the heat sink, processor, and system board spare part kits. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Component replacement procedures 57 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 68
49). Remove the power connector cable: 1. Turn the system board upside down, with the rear toward you. 58 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 69
2. Disconnect the power connector cable from the system board. Reverse this procedure to install the power connector cable. Component replacement procedures 59 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 70
(1) built into the base enclosure. 2. Release the speakers from the alignment posts (2) built into the base enclosure. 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 71
3. Remove the speakers (3). Reverse this procedure to install the speakers. Component replacement procedures 61 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 72
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 73
, or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 74
or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 64 Chapter 7 Using Setup Utility (BIOS) and System Diagnostics - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 75
8 Specifications Computer specifications Metric U.S. Dimensions Width 37.60 cm 14.80 in Depth 24.70 cm 9.72 in Height (front to rear) 3.05 to 3.58 cm 1.20 to 1.41 in Weight 2.45 kg 5.39 lb - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 76
14.0-in, SVA, display panel display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 77
°F to 140°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 67 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 78
your system NOTE: This guide describes an overview of backing Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 79
software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more your computer from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 80
Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions if you did not manually create a restore point, - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 81
can choose the System Recovery option from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 72. ● If See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 82
you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen: 1. started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 83
working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Restore and - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 84
, change the computer boot order. See Changing the computer boot order on page 74. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 85
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 86
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 87
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 88
removal 30 spare part number 19, 22 spare part numbers 30 battery bay 14 battery lock/unlock latch 14 battery release latch 14 bottom components 14 button component 7 buttons power 7 TouchPad 10 C cables, service considerations 25 caps lock light 9 chipset, product description 1 components bottom - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 89
, product description 4 optical drive 21 precautions 25 product description 2 spare part number 20, 21 P packaging guidelines 27 plastic parts, service considerations 24 pointing device, product description 3 port USB 11 ports product description 3 USB 13 power button 7 power button board removal - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 90
guidelines 27 U USB 3.0 port 11 USB board removal 41 spare part number USB port 13 19, 22, 41 V vent 11 vents 14 video, product description 2 W webcam 6 webcam light 6 Windows logo key 8 wireless antenna locations 6 wireless light 9 wireless, product description 3 WLAN module removal 44 - HP Pavilion TouchSmart 14-f088ca | HP Pavillion Sleekbook 14 Maintenance and Ser - Page 91
HP Pavillion Sleekbook 14
Maintenance and Service Guide