HP Pavilion TouchSmart 15-n000 User Guide

HP Pavilion TouchSmart 15-n000 Manual

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  • HP Pavilion TouchSmart 15-n000 | User Guide - Page 1
    User Guide
  • HP Pavilion TouchSmart 15-n000 | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: July 2013 Document Part Number: 730443-001 Product notice This guide describes features that
  • HP Pavilion TouchSmart 15-n000 | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding 15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service
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    4 Enjoying entertainment features ...20 Multimedia features ...20 Using the webcam (select models only 21 Using audio ...21 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22 Checking the sound ...22 Using video ...23 Connecting a VGA monitor or projector 23
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    Rapid Start Technology (select models only 40 Manually initiating and exiting Sleep 41 Manually initiating and exiting Hibernation (select models only battery 44 Running on external AC power ...44 Troubleshooting power problems 45 HP CoolSense (select models only 45 Refreshing your software
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    ...60 Cleaning procedures ...61 Cleaning the display (All-in-Ones or Notebooks 61 Cleaning the sides or cover 61 Cleaning the TouchPad, keyboard, an optional security cable lock 66 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 67 Starting Setup Utility (BIOS) ...67 Updating
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    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and recovery ...72 Using Windows Refresh for quick and easy recovery 73 Remove everything and reinstall
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    x
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    do with your computer, and where to find additional HP resources. HP Quick Start (select models only) HP Quick Start gives you the option to use the details in Connecting to a network on page 15. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features.
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    Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 23. ● You know that you can listen to music on the computer. But did you
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    A broad range of how-to information and troubleshooting tips Safety & Comfort Guide ● To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://www.hp.com/ergo. ● Proper workstation setup
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager.
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    safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to a headphone jack, the computer speakers are
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    Left side Component (1) (2) Power connector AC adapter light (3) Security cable slot (4) RJ-45 (network) jack RJ-45 (network) status lights (2) (5) Vent (6) HDMI port (7) USB 3.0 ports (2) (8) Memory card reader Description Connects an AC adapter. ● White: The AC adapter is connected
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    sound. (3) Webcam light On: The webcam is in use. (4) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then
  • HP Pavilion TouchSmart 15-n000 | User Guide - Page 18
    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
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    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key
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    Bottom Component (1) (2) (3) Battery lock latch Battery bay Battery release latch Description Unlocks the battery. Holds the battery. Releases the battery. 12 Chapter 2 Getting to know your computer
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    select Help and Support. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel your computer on page 4. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked
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    Component (4) Warranty period (5) Model number (select models only) Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) (5) Revision number ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label
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    see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network
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    more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for
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    settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the
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    manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, wired local area network (LAN) Your computer supports a wired local area network connection, which uses
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. To
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, features on your computer. Component (1) (2) (3) (4) Internal microphones (2) Webcam light HP TrueVision HD Webcam Optical drive Description Record sound. On: The webcam is in use
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
  • HP Pavilion TouchSmart 15-n000 | User Guide - Page 32
    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
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    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. To see the computer screen image on an external VGA monitor or projected for a presentation, connect a monitor or projector to the computer's VGA
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    definition device according to the following instructions. 1. Connect one end of the screen image between 4 display states: ● PC screen only: View the screen image on the only video interface that supports high-definition video and audio HP. 3. Click Set Default, and then click OK.
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    -ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi. NOTE: Before using the wireless display
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    on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From
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    the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps, and only common gestures are documented in this guide. More gestures are available when you choose to view a demonstration of each gesture. To view a demonstration of
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    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. 28 Chapter 5 Navigating the screen
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
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    Top-edge swipe The top-edge swipe allows you to access All apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to reveal available apps. Left-edge swipe The left-edge swipe accesses your
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by
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    Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your
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    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and
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    can disable this feature in Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 67 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To activate the assigned function after you have disabled
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    the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness incrementally as long as you hold down the key. f3 Increases the screen
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    information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Using the hot keys A hot key is a computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 41. ● Hibernation
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    your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account
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    reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically
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    From the Start screen, type cool, select Settings, and then select HP CoolSense. Refreshing your software content with Intel Smart Connect Technology (select access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then
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    notebook graphics processor configuration. Intel HR Central Processing Units (CPUs) and AMD Trinity series Accelerated Processing Units (APUs) support switchable graphics. AMD Trinity series A6, A8, and A10 APUs support dual graphics. AMD Trinity series A4 APUs do not support also manually modify
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    ://www.microsoft.com/directx. NOTE: Dual graphics systems only support automatic selection based on power requirements (Dynamic scheme), and automatically or Power Saving mode for individual applications. However, you can manually modify the settings for a particular application. To enable or disable
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    information about connecting external wireless devices, see Connecting to a network on page 15. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port
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    the notification area, at the far right of the taskbar. A message, Safely remove hardware and eject media is revealed. Follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device
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    the Windows desktop, click the remove hardware icon in the notification area, at the far right of the taskbar, and then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display
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    Inserting an optical disc Tray-load 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If
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    2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and
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    then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. From the Windows desktop, open File Explorer. 2. Click Local Disk (C:) on the Libraries window. 3. Click
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    To share drives on the same network: 1. From the Windows desktop, right-click the network status icon in the notification area, at the far right of the taskbar. 2. Select Open Network and Sharing Center. 3. Under View your active networks, select an active network. 4. Select Change advanced sharing
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    instructions HP 3D DriveGuard (select models only) HP HP 3D DriveGuard returns the HP 3D DriveGuard protection. NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP HP 3D DriveGuard. For more information, see the HP to complete. HP recommends defragmenting your
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    disk space by deleting unnecessary files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding
  • HP Pavilion TouchSmart 15-n000 | User Guide - Page 69
    computer upside down on a flat surface. 5. Remove the battery from the computer (see Removing a user-replaceable battery on page 42). 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each
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    service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Updating programs and drivers HP equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
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    or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. Using firewall software Firewalls are designed to correct security problems and improve functionality of the software. Installing HP and third-party software updates HP recommends that
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware
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    need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab
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    Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP diagnostics). You can also manually create a system restore point
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    the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions Even if you did not manually create a restore point,
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    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC, and then follow the on-screen instructions. To use the Start
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    from the PC settings screen. 4. Scroll the right-side choices down to display Remove everything and reinstall Windows. 5. Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software
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    f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    Recovery media; see Creating HP Recovery media on page 71. Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 76 Chapter 11 Backing up
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    only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5%
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and or assistance with component removal or installation, contact support. 78 Chapter 13 Electrostatic Discharge
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    , testing 45 action keys decrease screen brightness 38 Help and Support 38 identifying 11 increase screen brightness 38 next track or section reveal system information 39 using 39 HP 3D DriveGuard 57 HP and third-party software updates, installing 65 HP PC Hardware Diagnostics (UEFI) downloading 69
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    problems 75 starting 75 HP Recovery media creating 71 recovery 75 HP L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 latch, battery supported discs 71 system 74 USB flash drive 75 using HP Recovery media 71 recovery media creating 71 creating using HP
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    13 serial number, computer 13 service labels locating 13 setting password protection 21 storing a battery 44 supported discs recovery 71 system 15 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software 15 wireless light 9, 15
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User Guide