HP Pavilion a500 HP Pavilion Desktop PC - Updated User's Guide Information
HP Pavilion a500 - Desktop PC Manual
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- HP Pavilion a500 | HP Pavilion Desktop PC - Updated User's Guide Information - Page 1
to the PC. Running Tests for PC-related Problems Using Instant Support (Select models only) Included with your PC are tests to help you diagnose a possible PC-related problem. To run tests for PC-related problems: 1 Click Start on the taskbar, and click Help and Support. 2 Click HP Pavilion PC Help - HP Pavilion a500 | HP Pavilion Desktop PC - Updated User's Guide Information - Page 2
and system recovery" in the printed documentation that came with your PC, or additional topics in Help and Support. To view topics in Help and Support: 1 Click Start on the taskbar, and click Help and Support. 2 Click HP Pavilion PC Help. 3 Click a category, and then click a topic. Using Exact Copy
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Please review this updated information, and keep it with
your guides. The information describes:
•
Using the Headphone Connector
•
Running Tests for PC-related Problems Using Instant
Support
•
Getting Help from an Analyst Using Instant Support
•
Using Memory Cards
•
Using the Software Repair Wizard
•
Using Exact Copy in RecordNow!
Using the Headphone Connector
On some systems, the headphone connector is
located on the front of the PC. Look for the
headphone symbol to connect a headphone to the PC.
Running Tests for PC-related
Problems Using Instant Support
(Select models only)
Included with your PC are tests to help you diagnose a
possible PC-related problem.
To run tests for PC-related problems:
1
Click
Start
on the taskbar, and click
Help and
Support
.
2
Click
HP Pavilion PC Help
.
3
Click
PC Information and Maintenance
,
and then click
PC Tests
.
Getting Help from an
Analyst Using Instant Support
(Select models only)
1
Click
Start
on the taskbar, and click
Help and
Support
.
2
Click
Connect to Customer Support
.
3
Click
Request help
.
4
Follow the onscreen instructions to submit a problem.
Your PC must be connected to the Internet to submit a
problem.
Using Memory Cards
Your PC may have expanded memory card capability,
such as 8-in-1 or 9-in-1, depending on your model. In
addition to the memory cards listed in your
User’s Guide
,
the expanded memory card reader models may support:
•
Memory Stick
®
(MS-PRO) Memory Card — can be
used in the lower right slot of the 4-slot Reader,
inserted facing up. It can also be used in the lower
slot of the 2-slot Reader, inserted upside down (gold
connector fingers facing up).
•
xD media — can be used in the upper left slot of
the 4-slot Reader, inserted facing up. It can also be
used in the lower slot of the 2-slot Reader, inserted
facing up.
Using the Software Repair Wizard
If your PC experiences software problems, you may be
able to repair it using the Software Repair Wizard.
The Software Repair Wizard guides you through
the process of selecting and starting the right tool
for fixing:
•
Software programs that have stopped working.
•
Printers or other peripherals that are no longer
working properly with your PC.
•
Erratic PC behaviour.
There are several software tools included with your PC
that can fix software conflicts or restore application
programs that have been accidentally erased or
damaged.
The tools available are:
•
Microsoft
®
System Restore — returns your system to a
restore point
when it worked correctly, without losing
any recent work.
•
Software and Driver Recovery — reinstall a software
program or device driver originally pre-installed on
your PC.
•
System Recovery — a complete recovery of your
system using the recovery partition that stores an
image of the original software.
Updated User’s Guide Information