HP Pavilion g6-2000 User Guide - Windows 7

HP Pavilion g6-2000 Manual

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  • HP Pavilion g6-2000 | User Guide - Windows 7 - Page 1
    User Guide
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    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: February 2012 Document Part Number: 677575-001 Product notice This guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Right side ...4 Left side ...6 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to
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    and pointing devices 27 Using the keyboard ...28 Using ALT GR key combinations 28 Using the action keys ...28 Using the hot keys ...29 Using the keypad ...30 Using the integrated numeric keypad 30 Using the TouchPad ...31 Turning the TouchPad off or on 31 Navigating ...32 Selecting ...32
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    53 Using HP 3D DriveGuard (select models only 55 Using Disk Defragmenter 55 Using Disk Cleanup ...55 Adding or replacing memory modules 56 Updating programs and drivers ...60 Cleaning your computer ...61 Cleaning the display, sides, and cover 61 Cleaning the TouchPad and keyboard 61 Traveling
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    Backup and Restore 74 Restore and recovery ...75 Restoring to a previous system restore point 75 Restoring specific files ...75 Restoring specific files using Windows Backup and Restore 75 Recovering the original system using HP Recovery Manager 75 What you need to know 75 Recovering using
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    12 Specifications ...78 Input power ...78 Operating environment ...79 13 Troubleshooting and support ...80 Troubleshooting ...81 Disc drive problems ...81 Wireless connection problems 81 Cannot connect to a WLAN 82 Cannot connect to a preferred network 82 Current network security codes are
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    x
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    computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after you set up and register the computer, we recommend the following steps: ● If you haven
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 25. ● You know you can listen to music on the computer. But did
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    Setup Instructions Help and Support Contents ● Overview of computer setup and features. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on your computer,
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    Security cable slot Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 55. Connects an optional USB device. NOTE: For
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    an external VGA monitor or projector. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Connects an optional video or audio
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    , see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High
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    notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 8 Chapter 2 Getting to know your computer
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light (5) TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key (6) num lock key (7) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in
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    to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Keyboard access, optical disk drive (ODD), The service door provides access to the keyboard, ODD, solid-state drive (SSD)/hard drive bay, SSD/hard drive bay
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    to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are Product Key to update or troubleshoot the operating system. The Microsoft Certificate of Authenticity is located on the bottom of the computer. ●
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    3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. 15
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    technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in key (referred to in this chapter as the wireless button) ● HP Connection Manager software ● Operating system controls Using the wireless button The
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    HP Help and Support > HP Connection Manager. For more details about using HP Connection Manager, see the HP problems. To use operating system controls, select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, select Start > Help and Support service.
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. 18 Chapter 3 Connecting to a network
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    a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook,
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    Connecting to a wired network Your computer supports a local area network (LAN) wired connection. A LAN connection uses a network cable and is much faster than a modem, which uses telephone cable. LAN (RJ-45) cables
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    Component (4) (5) (6) (7) (8) (9) (10) (11) USB 2.0 port Optical drive Audio-out (headphone) jack Audio-in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Speakers (2) Description Connects optional USB devices. NOTE: For details about different types of USB ports, see Using a
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    details about using the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs, download and listen wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring
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    Start > Control Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or monitor to your
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    HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > All Programs > Intel WiDi.
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    allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows you to perform on-screen functions. Your to perform routine tasks simply. In addition to the pointing devices, such as a TouchPad, included with your computer, you can use an external USB mouse (purchased separately)
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    on a keyboard that includes this key, use the alt gr+4 key combination. Region-specific keyboards in India can use for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of Support also provides automated troubleshooting tools and access to customer support.
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    the combination. Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard 29
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    Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad Description Controls the function
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    Using the TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. 32 Chapter 5 Using the keyboard and pointing devices
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    let your fingers swipe, pinch, and rotate to manipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware
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    /Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart. ● Zoom out by placing two fingers apart on the TouchPad, and then moving them together. 34 Chapter 5 Using the keyboard and pointing devices
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right
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    an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 36 Chapter 6 Managing
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    The system is set at the factory to initiate Sleep after a specific period of inactivity, depending on whether the computer is running on display is closed, open the display. ● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the
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    to create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. 5. Click Save changes. 38 Chapter 6 Managing power
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    Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the Power Meter icon, at the far right of the taskbar. ● To access Power
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    manages how the computer uses power and helps you conserve power and maximize performance. The following power plans are available: ● HP Recommended. Automatically balances performance with energy conservation. ● Power Saver. Saves power by reducing system performance and screen brightness. ● High
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    the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing about battery types, specifications, life cycles, and capacity To access battery information, select Start > Help and Support > Learn > Power
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    on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information. Storing a user-replaceable battery CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of time. If your
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    User Guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    information about connecting to AC power, see the Setup Instructions provided in the computer box. The computer does not the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external power under any
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    level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting
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    and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of external devices to your computer, such as a USB keyboard
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. , lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores
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    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve
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    accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. If the disc tray does not open normally, see Disc drive problems on page 81. Sharing drives on the network You can access software and data and install applications by sharing drives
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    your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with your computer. Improving performance
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    the external hard drive. Replacing a hard drive CAUTION: Drives are fragile computer components that must be handled with care. Do not drop a drive, place items on it, or expose it to liquids, or temperature or humidity extremes. See Handling drives on page 52 for specific precautions when handling
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    4. Lift the hard drive (2) out of the hard drive bay. 5. Disconnect the hard drive cable (1) from the hard drive. 6. Remove the front bumper (2) and back bumper (3) from the hard drive. 7. Remove the 4 screws (4) from the hard drive and remove the bracket (5) from the hard drive. To install a hard
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Defragmenter. 3. Follow the on-screen instructions. For additional information, access the
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    computer has two memory module slots. The memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots. WARNING! To reduce
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    door forward slightly (2), lift the front right corner of the service door (3), and then maintain an angle while removing the service door (4). 8. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    10. Replace the service door. 11. Replace the battery. 12. Turn the computer right-side up, and then reconnect external power and external devices. 13. Turn on the computer. Improving performance 59
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    work well with the most recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they
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    , even when you are cleaning the computer. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an acceptable
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks: ● Setting up Internet and antivirus security. ● Backing up
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    . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files, , select Start > Help and Support. Setting Windows passwords Password User
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    Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software be kept up to date. It is strongly recommended that you upgrade the security software trial offer or purchase the software of your
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    Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. For more information about computer in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    drives, display, keyboard, mouse, and is located at the bottom of the screen. HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 70 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected
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    instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 75. Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific , see Help and Support. Creating a system
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    files-for example, if you saved videos from a birthday party. ◦ Before using antivirus software to remove a malicious program. ◦ After adding information that is hard to replace, such as pictures, videos, music, project files, or data records. Creating backups 73
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    > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using Windows Backup and Restore
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from the Support for more information. Recovering the original system using HP Recovery Manager HP
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    Startup Menu" message is displayed at the bottom of the screen. Then press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If possible
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    Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash
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    it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    13 Troubleshooting and support ● Troubleshooting ● Contacting customer support 80 Chapter 13 Troubleshooting and support
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    4. Close the disc tray and place the disc in a protective case. Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● capability to the computer by purchasing a wireless networking device. Troubleshooting 81
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    driver for the WLAN device is not properly installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one
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    to identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For a by removing power from the router for 10 to 15 seconds. Troubleshooting 83
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    your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. NOTE: If the WLAN device you are
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    expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● Initiate and should be replaced. Contact customer support for information about obtaining a replacement AC power adapter. Troubleshooting 85
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    ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. 86 Chapter 13 Troubleshooting and support
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a electricity or assistance with component removal or installation, contact customer support. 87
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    Support disposing 43 replacing 43 storing TouchPad 9, 31 TouchPad on/off 9 C cables USB 47 caps lock light, identifying 10 caring for your computer 61 Certificate of Authenticity label 14 checking audio functions 23 cleaning your computer 61 components bottom 2 H hard drive HP 3D DriveGuard 55 hard
  • HP Pavilion g6-2000 | User Guide - Windows 7 - Page 99
    RJ-45 (network) 6 K keyboard hot keys, identifying 29 keypad, integrated 14 serial number 14 service 14 wireless certification 14 WLAN TouchPad 9, 10, 31 webcam 8, 21 wireless 10 M maintenance Disk Cleanup 55 Disk Defragmenter 55 memory module inserting 58 removing 57 replacing 75 HP Recovery
  • HP Pavilion g6-2000 | User Guide - Windows 7 - Page 100
    scrolling 34 zooming 34 TouchPad light 9, 31 TouchPad on/off button 9, 31 TouchPad reader light 10 TouchPad zone, identifying 9, 31 traveling with the computer 14, 42, 62 Troubleshooting and support 80 troubleshooting; AC adapter 85 troubleshooting; audio functions 84 troubleshooting; disc drive 81
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User Guide