HP Pavilion g7-2100 HP Pavilion g4 Notebook PC - Maintenance and Service Guide
HP Pavilion g7-2100 Manual
View all HP Pavilion g7-2100 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Pavilion g7-2100 manual content summary:
- HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 1
HP Pavilion g4 Notebook PC Maintenance and Service Guide - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 5
19 Sequential part number listing ...19 4 Removal and replacement procedures ...23 Preliminary replacement requirements 23 Tools required ...23 Service considerations ...23 Plastic parts ...23 Cables and connectors 23 Drive handling 24 Grounding guidelines ...24 Electrostatic discharge damage 24 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 6
Optical drive ...32 Hard drive ...35 Memory module ...36 WLAN module ...39 Keyboard ...41 Top cover ...44 Speakers ...47 Power button board ...48 TouchPad button board ...49 TouchPad LED board ...51 Display assembly ...52 Optical drive cable ...59 USB board ...61 Power connector ...62 System board - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 7
specific files ...82 Restoring specific files using Windows Backup and Restore 82 Recovering the original system using HP Recovery Manager 82 What you need to know 82 Recovering using HP Recovery partition (select models only 83 Recovering using the recovery media 83 Changing the computer boot - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 8
viii - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 9
Category Product Name Processors Chipset Graphics Display panel Memory Description HP Pavilion g4 Notebook PC AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 with an AMD A6-4400M APU and AMD Radeon HD 7670M graphics card (no support for 1 DIMM memory) 35.6 cm (14.0 in), high-definition (HD), light- - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 10
6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses Customer-accessible Serial ATA (SATA) Supports HP 3D Drive Guard Supports the following single hard drive configurations: ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 11
.11b/g/n 1x1 WiFi and 2070 Bluetooth 3.0+HS Combo Adapter (select models only) ● Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 12
Category Security Operating system Serviceability Description Support for the following batteries: ● 6 cell, 2.20 Ah, 47 Wh Li-ion battery ● 6 cell, 2.55 Ah, 55 Wh Li-ion battery (select models only) Supports fast charge Security cable slot Preinstalled: ● Windows 7® Professional 64 bit ● Windows 7 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 13
, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 5 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 14
5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP User Guide. Produce sound. 6 Chapter 2 External component identification - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 15
Keys Component (1) esc key (2) fn key (3) Operating system logo key (4) Action keys (5) Operating system applications key Description Displays system information when pressed in combination with the fn key (select models only). Displays system information when pressed in combination with - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 16
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light (5) TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 17
TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 18
a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card formats: ● SD Memory Card ● SDxC Memory Card ● SDHC Memory Card ● MMC - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 19
. Hibernation is an energy-saving mode that uses the least amount of power. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects an optional USB 2.0 compatible device. ● White: The AC adapter is connected and the battery - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 20
for the internal fan to cycle on and off during routine operation. The service door provides access to the keyboard, optical drive, SSD/hard drive bay, wireless restore computer functionality, and then contact customer support through Help and Support. 12 Chapter 2 External component identification - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 21
provided on the service label. Item service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. Service - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 22
Computer major components 14 Chapter 3 Illustrated parts catalog - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 23
Item (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) Component Spare part number 35.6 cm (14.0 in), high definition (HD), LED, SVA BrightView display assembly (includes webcam, microphone, wireless antenna transceivers and cable, and display cable) ● Ruby red (modern mesh pattern) 683845-001 ● - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 24
Item (12) (13) (14) (15) (16) (17) (18) (19) (20) Component Fan and heat sink (includes replacement thermal material): ● Heat sink for use only with computer models equipped with switchable discrete video memory ● Heat sink for use only with computer models equipped with UMA video memory ● Fan - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 25
ray ROM DVD±R/RW Super Multi Double-Layer Drive 680557-001 ● DVD±RW Super Multi Double-Layer Combo Drive 680556-001 Service door (includes one captive screw) - available in the Plastics Kit 680561-001 Display assembly subcomponents Item (1) (2) (3) (4) (5) (6) (7) (8) Component Display bezel - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 26
Item Component ● Ruby red (modern mesh pattern) ● Sparkling black ● Winter blue (modern mesh pattern) Display Screw Kit (not illustrated) Mass storage devices Spare part number 680541-001 680543-001 680542-001 680565-001 Item (1) (2) Component Optical drive (includes bezel and bracket): ● Blu- - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 27
bracket and screws ● Hard drive cable Spare part number 645193-001 682745-001 Miscellaneous parts Component Spare part number HP Smart AC adapter ● 90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer models equipped with a graphics subsystem with switchable discrete - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 28
Smart AC adapter with PFC (for select computer models equipped with a graphics subsystem with switchable discrete memory only) 65 W HP Smart AC adapter (for select computer models equipped with a graphics subsystem with UMA memory only) 750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 29
Drive (includes bezel and bracket) USB board (includes cable) TouchPad button board (includes cable) Power button board (includes cable) Plastics Kit (includes service door) 35.6 cm (14.0 in), HD, LED, SVA BrightView display panel Rubber Feet Kit (includes 4 rubber feet) Display Screw Kit Screw Kit - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 30
Spare part number 683027-001 683028-001 683029-001 683030-001 683031-001 683046-001 683047-001 683048-001 683843-001 683845-001 683846-001 683847-001 683848-001 Description Heat sink for use only with computer models equipped with a graphics subsystem with UMA memory (includes replacement thermal - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 31
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 32
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 33
Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 34
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 35
This chapter provides removal and replacement procedures. There may be as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Component replacement procedures 27 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 36
components. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. 28 Chapter - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 37
Computer feet Description Rubber Feet Kit Spare part number 680563-001 The computer feet are adhesive-backed rubber pads. There are four rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures 29 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 38
Battery Description 6-cell, 55 Whr, 2.55 Ah Li-ion battery 6-cell, 47 Whr, 2.20 Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 39
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). Remove the service door: 1. Using a small Phillips screwdriver, loosen the service door screw (1). 2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 40
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). Remove the optical drive: 1. Using a small Phillips screwdriver, remove the Phillips M2.5 x 6.5 screw (1) that secures the optical - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 41
3. Pull the optical drive (3) out from the front until the optical drive is completely removed from the computer. 4. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical drive and then remove the bracket (2) from the optical drive. Component replacement - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 42
5. Insert a straightened paper clip into the release access opening (1) in the bezel. 6. Press the release tab (2) and remove the bezel from the tab side (3). 7. Remove the bezel (4) from the optical drive. Reverse this procedure to reassemble and install the optical drive. 34 Chapter 4 Removal and - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 43
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). Remove the hard drive: 1. Disconnect the hard drive cable (1) from the computer. Component replacement procedures 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 44
2. Lift the hard drive (2) to remove. 3. Disconnect the hard drive cable (1). Remove the front bumper (2) and back bumper (3). 4. Remove the four Phillips M3.0×3.5 screws (4), and then remove the bracket (5) from the hard drive. To install a hard drive, reverse the removal procedure. Memory module - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 45
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). To add or replace a memory module: 1. Spread the retention clips (1) on each side of the memory module slot to - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 46
module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place. 6. Replace the service door. 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. 38 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 47
remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). Remove the WLAN module: 1. Disconnect the WLAN - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 48
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. Reverse this procedure to install the WLAN module. 40 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 49
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 50
4. Insert a finger or thin tool into the optical drive bay, and then press on the back of the keyboard until the keyboard disengages from the computer. NOTE: The keyboard icon in the optical drive bay indicates the point to apply pressure. 5. Turn the computer right-side up with the front toward - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 51
7. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Component - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 52
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 53
Remove the top cover: 1. Disconnect these cables from the system board: (1) Power button board ZIF cable (2) Speaker cable (3) TouchPad button board ZIF cable 2. Remove the following screws under the keyboard: (1) Three Phillips M2.5 x 3.0 (2) Three Phillips M2.5 x 6.5 3. Close the computer. 4. Turn - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 54
5. Remove the following screws that secure the top cover to the computer: (1) Two Phillips M2.5 x 7.5 (2) Five Phillips M2.5 x 6.5 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the front edge of the top cover (1) until the left and right sides disengage - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 55
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 56
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 57
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 58
5. Lift the TouchPad button board (4) slightly to perform the next step. 6. Carefully invert the TouchPad button board (1). 7. Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. 8. Lift - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 59
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 60
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 61
: It may be necessary to release the USB board ZIF cable to remove the wireless antenna cables. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 62
5. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Remove the plastic screw covers (1) and the two Phillips M2.5 × 3.5 screws (2) that secure the display bezel to the display assembly. b. Flex the inside edges of the top edge (1), the left and right - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 63
b. Disconnect the webcam/microphone cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 680577-001. 7. If it is necessary to replace the hinge covers: a. The hinge covers are held in place by the same - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 64
8. If it is necessary to replace the display panel: a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5 screws that secure the display panel to the display enclosure. b. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 65
9. If it is necessary to replace the display hinges: a. Remove the four Phillips M2.0 × 3.0 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). The display hinges include the display hinges and brackets and are available using spare part number 680554- - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 66
c. Remove the display panel cable. The display panel cable includes the webcam/microphone module cable and is available in the Display Panel Cable Kit, spare part number 680547-001. 11. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless antenna cables - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 67
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30. 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 68
4. Remove the optical drive cable from the base enclosure (4). Reverse this procedure to install the optical drive cable. 60 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 69
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 70
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 71
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 72
Remove the system board: 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Optical drive cable (3) USB board cable (4) Power connector cable 2. Remove the Phillips M2.5 × 4.5 screw (1) that secures the system board to the base enclosure. 3. Lift the right side of - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 73
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 74
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 75
on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with switchable - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 76
3. Disengage the two clips that secure the fan to the heat sink and remove the heat sink (2) from the fan. Reverse this procedure to reassemble and install the fan and heat sink. 68 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 77
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see Optical drive on page 32). 7. Remove the hard drive (see Hard drive on page 35 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 78
2. Remove the PCH heat sink by lifting straight up (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 79
5. Remove the service door (see Service door on page 31). 6. Remove the optical drive (see heat sink (see Fan and heat sink on page 66). Remove the processor: 1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise, until you hear a click. 2. Lift the - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 80
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 81
Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 82
screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. 74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 83
6 Specifications Computer specifications Metric U.S. Dimensions: Width 34.7 cm 13.67 in Depth 23.1 cm 9.10 in Height (front to back) 3.0 cm to 3.6 cm 1.9 in to 1.4 in Weight: 2.19 kg 4.83 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A - 65 W - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 84
°F) *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. 76 Chapter 6 Specifications - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 85
DVD±RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 86
BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 87
needed. NOTE: For SUSE Linux backup, restore, and recovery steps, refer to the User Guide provided. Double-click the HP Documents icon on the desktop to access this documentation. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the working computer - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 88
. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 82 Creating . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 89
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to improve the , or changing Windows settings. See Help and Support for more information. Creating backups 81 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 90
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 91
system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 92
To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. 84 Chapter 7 Backing up, restoring, and - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 93
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 94
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 95
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 96
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 97
9 computer feet locations 29 spare part number 16, 21, 29 computer major components 14 computer specifications 75 connector, power 11 connectors, service considerations 23 D deleted files restoring 82 Digital Media Slot, identifying 10 display assembly removal 52 spare part numbers 15, 22, 52 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 98
number 17, 21, 57 hinge cover removal 55 spare part number 17, 21, 55 HP Recovery Manager 82 I internal media card, product description 3 J jack audio-in (microphone number 22 removal 69 spare part number 69 plastic parts, service considerations 23 Plastics Kit 31 Plastics Kit, spare part number 17 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 99
requirements 3 processors 1 product name 1 security 4 serviceability 4 video 2 wireless 2 product name 1 R the original system 82 recovery 82 HP Recovery Manager 82 recovery discs 79 Drive 77 hard drive 76 optical drive 77, 78 supported discs 79 system board removal 63 spare part numbers 15 - HP Pavilion g7-2100 | HP Pavilion g4 Notebook PC - Maintenance and Service Guide - Page 100
Windows logo key, identifying 7 wireless antenna locations 5 removal 58 spare part number 17, 20, 58 wireless light 8 wireless module compartment, identifying 12 wireless, product description 2 WLAN module removal 39 spare part numbers 16, 20, 39 workstation guidelines 26 92 Index
HP Pavilion g4 Notebook PC
Maintenance and Service Guide