HP Pavilion g7-2100 HP Pavilion g7 Notebook PC - Maintenance and Service Guide
HP Pavilion g7-2100 Manual
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- HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 1
HP Pavilion g7 Notebook PC Maintenance and Service Guide - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 5
and speakers ...6 Keys ...7 Lights ...8 TouchPad ...9 Left side ...10 Right side ...11 Bottom components ...12 3 Illustrated parts catalog ...13 Service label ...13 Computer major components ...14 Display subcomponents ...18 Mass storage devices ...19 Miscellaneous parts ...20 Sequential part number - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 6
Optical drive ...33 Hard drive ...36 Replacing a hard drive 37 Installing a hard drive with an operating system 38 Installing a hard drive without an operating system 38 Memory module ...38 WLAN module ...41 Keyboard ...43 Top cover ...46 Speakers ...49 Power button board ...50 TouchPad button - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 7
specific files ...87 Restoring specific files using Windows Backup and Restore 87 Recovering the original system using HP Recovery Manager 87 What you need to know 87 Recovering using HP Recovery partition (select models only 88 Recovering using the recovery media 88 Changing the computer boot - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 8
viii - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 9
Chipset Graphics Display Panel Memory Hard drives Description HP Pavilion g7 Notebook PC 2nd Generation Intel® CoreTM processors: Intel Core i5 video memory (128 MB×16 DDR3 @ 900 MHz × 8 modules); 128 bit M2 package, supports HD Decode, DX11, HDMI, PX5, and BACO ● AMD Radeon HD 7670M with 1024 MB - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 10
Category Optical drive Audio and video Ethernet Wireless Description Customer-accessible Serial ATA (SATA) Supports HP 3D Drive Guard Supports the following single hard drive configurations: ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 rpm, 9.5 mm ● - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 11
● Intel Centrino® Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter ● Ralink RT5390F 802.11b/g/n 1×1 WiFi Adapter HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 12
Category Security Operating system Serviceability Description Support for the following batteries: ● 6 cell, 2.20 Ah (47 Wh) Li-ion battery ● 6 cell, 2.55 Ah (55 Wh) Li-ion battery (select models only) Supports fast charge Security cable slot Preinstalled: ● Microsoft Windows® 7 Professional 64 bit - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 13
, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 5 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 14
5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP User Guide. Produce sound. 6 Chapter 2 External component identification - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 15
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Action keys (5) Windows applications key (6) num lock key (7) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Displays system information when pressed in - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 16
Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light (5) TouchPad light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 17
TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates items - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 18
, see the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to a headphone jack, the computer speakers are disabled. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 19
. Hibernation is an energy-saving mode that uses the least amount of power. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Connects an optional USB 2.0 compatible device. ● White: The AC adapter is connected and the battery - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 20
for the internal fan to cycle on and off during routine operation. The service door provides access to the keyboard, optical drive, SSD/hard drive bay, wireless restore computer functionality, and then contact customer support through Help and Support. 12 Chapter 2 External component identification - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 21
provided on the service label. Item service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. Service - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 22
Computer major components 14 Chapter 3 Illustrated parts catalog - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 23
Item (1) (2) (3) (4) (5) (6) (7) (8) Component 43.9 cm (17.3 in), HD, LED, SVA BrightView display NOTE: For a full list of display spare parts, see Display subcomponents on page 18. Keyboard, with black finish (includes keyboard cable): ● For use in the Adriatic Region ● For use in Belgium ● For - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 24
Item (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) Component Spare part number ● For use only with computer models equipped with 2048 MB of dedicated switchable discrete video memory 680570-001 ● For use only with computer models equipped with 1024 MB of dedicated switchable discrete video - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 25
Optical drive (includes bezel and bracket): ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive ● DVD±RW Super Multi Double-Layer Combo Drive Service door (includes one captive screw) - available in the Plastics Kit Spare part number 683297-001 682745-001 641369-001 652972-001 655795-001 675794 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 26
Display subcomponents Item (1) (2) (3) (4) (5) (6) (7) (8) Component Display bezel Webcam/microphone module Display Hinge Kit (includes left and right display hinges and brackets) 43.9 cm (17.3 in), HD, LED, SVA BrightView display panel Antenna Kit (includes left and right wireless antenna cables - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 27
Mass storage devices Item (1) (2) Component Spare part number Optical drive (includes bezel and bracket): ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive ● DVD±RW Super Multi Double-Layer Combo Drive 682750-001 682749-001 Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 28
AC adapter with Power Factor Correction (PFC) (for computer models equipped with a graphics subsystem with switchable discrete memory only) ● 65 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics subsystem with UMA memory only) Power cord (3-pin, black, 1.83 m): ● For - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 29
Spare part number 634925-001 637193-001 641369-001 641672-001 652972-001 653339-001 653340-001 655795-001 657325-001 664662-001 669299-001 669300-001 670290-001 670691-001 675794-001 676359-001 676521-001 680549-001 680550-001 680551-001 680563-001 680568-001 680569-001 680570-001 680571-001 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 30
Spare part number 680577-001 682735-001 682737-001 682738-001 682739-001 682740-001 682741-001 682742-001 682743-001 682744-001 682745-001 682746-001 682747-001 682748-001 682748-031 682748-041 682748-051 682748-061 682748-071 682748-131 682748-141 682748-151 682748-171 682748-251 682748-261 682748- - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 31
Drive (includes bezel and bracket) Power button board (includes cable) USB board (includes cable) TouchPad button board (includes cable) Plastics Kit (includes service door) 43.9 cm (17.3 in), HD, LED, SVA BrightView display panel Screw Kit Display Screw Kit Speaker Kit (includes left and right - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 32
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 33
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 34
Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 35
. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 36
This chapter provides removal and replacement procedures. There may be as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. 28 Chapter 4 Removal and replacement - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 37
. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. Component replacement - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 38
Computer feet Description Rubber Feet Kit Spare part number 680563-001 The computer feet are adhesive-backed rubber pads. There are four rubber feet that attach to the base enclosure in the locations illustrated below. 30 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 39
Battery Description 6-cell, 55 Whr, 2.55 Ah Li-ion battery 6-cell, 47 Whr, 2.20 Ah Li-ion battery Spare part number 593554-001 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 40
battery (see Battery on page 31). 1. Using a small Phillips screwdriver, loosen the service door screw (1). 2. Slide the service door (2) forward slightly and lift the front right corner (3) to tilt the service door. 3. Remove the service door (4) at an angle. Reverse this procedure to replace the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 41
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). Remove the optical drive: 1. Using a small Phillips screwdriver, remove the Phillips M2.5 x 6.5 screw (1) that secures the optical - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 42
3. Pull the optical drive (3) out from the front until the optical drive is completely removed from the computer. 4. Remove the two Phillips M2.0 x 3.0 screws (1) that secure the optical drive bracket to the optical drive and then remove the bracket (2) from the optical drive. 34 Chapter 4 Removal - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 43
5. Insert a straightened paper clip into the release access opening (1) in the bezel. 6. Press the release tab (2) and remove the bezel from the tab side (3). 7. Remove the bezel (4) from the optical drive. Reverse this procedure to reassemble and install the optical drive. Component replacement - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 44
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). Remove the hard drive: 1. Disconnect the hard drive cable (1) from the computer. 36 Chapter 4 Removal and replacement - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 45
2. Lift the hard drive at an angle (2), and then remove the hard drive (3). 3. Disconnect the hard drive cable (1). Remove the front bumper (2) and back bumper (3). 4. Remove the four Phillips M3.0×3.5 screws (4), and then remove the bracket (5) from the hard drive. Replacing a hard drive To install - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 46
to reinstall it using the system recovery discs. To install the operating system, refer to the instructions included with your system recovery discs or that are available from the support site (http://www.hp.com/go/contactHP). IMPORTANT: Do not turn off the computer during the initial setup process - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 47
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). To add or replace a memory module: 1. Spread the retention clips (1) on each side of the memory module slot to - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 48
module (3) down, applying pressure to both the left and right edges of the module, until the retention clips snap into place. 6. Replace the service door. 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. 40 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 49
remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. Shut Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). Remove the WLAN module: 1. Disconnect the WLAN - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 50
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. Reverse this procedure to install the WLAN module. 42 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 51
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the hard drive (see Hard drive on page 36). Component replacement procedures 43 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 52
Remove the keyboard: 1. Remove the Phillips M2.5×6.5 screw that secures the keyboard to the computer. 2. Turn the computer right-side up with the front toward you and open the display. 3. Stand the computer on its left side. 4. Insert a thin non-conducting tool into one of the two keyboard release - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 53
6. Lift the rear edge (1) of the keyboard, and then move the keyboard (2) toward the display panel. 7. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 54
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 55
Remove the top cover: 1. Disconnect these cables from the system board: (1) Power button board ZIF cable (2) Speaker cable (3) TouchPad button board ZIF cable 2. Remove the three Phillips M2.5 x 6.5 screws under the keyboard: 3. Close the computer. 4. Turn the computer upside down, with the front - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 56
5. Remove the 15 Phillips M2.5 x 7.0 screws that secure the top cover to the computer. 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the left edge of the top cover (1) until the left side disengages from the base enclosure. 9. Remove the top cover (2) - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 57
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 58
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 59
2. Remove the power button board and cable. Reverse this procedure to install the power button board. Component replacement procedures 51 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 60
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 61
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 62
3. Lift the TouchPad LED board on the right front corner (2) up and away from the top cover. 4. Remove the TouchPad LED board and cable. Reverse this procedure to install the TouchPad LED board and cable. 54 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 63
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 64
. NOTE: It may be necessary to release the USB board ZIF cable to remove the wireless antenna cables. CAUTION: Support the display when removing the following screws. Failure to support the display can result in damage to the display and other computer components. 3. Remove the four Phillips M2 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 65
5. If it is necessary to replace the display bezel or any of the display subcomponents: a. Remove the plastic screw covers (1) and the two Phillips M2.5 × 3.5 screws (2) that secure the display bezel to the display. b. Flex the inside edges of the top edge (1), the left and right sides (2), and the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 66
b. Disconnect the webcam/microphone cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. 7. If it is necessary to replace the hinge covers, to remove the display cable, or to remove the antenna cables: a. The hinge covers are held in place by the same screws as the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 67
8. If it is necessary to replace the display panel: a. Remove the four bottom Phillips M2.5 × 3.5 screws and the two top Phillips M2.5 × 2.5 screws that secure the display panel to the display enclosure. b. Lift the top edge of the display enclosure, (1) and then swing it up and forward until it is - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 68
9. If it is necessary to replace the display hinges: a. Remove the four Phillips M2.0 × 3.0 screws (1) that secure the display hinges to the display panel. b. Remove the display hinges (2). 10. If it is necessary to replace the display panel cable: a. Release the tabs (1) built into the display - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 69
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31. 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 70
8. Remove the keyboard (see Keyboard on page 43). 9. Remove the top cover (see Top cover on page 46). Remove the optical drive cable: 1. Disconnect the optical drive cable (1) from the system board . 2. Release the optical drive cable (2) from the clips built into the base enclosure. 3. Release the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 71
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 72
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 73
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 74
Remove the system board: 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Optical drive cable (3) USB board cable (4) Power connector cable 2. Remove the Phillips M2.5 × 4.5 screw (1) that secures the system board to the base enclosure. 3. Lift the right side of - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 75
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 76
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 77
on the processor (1) and the heat sink section (2) that services it ● A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with switchable - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 78
3. Disengage the two clips that secure the fan to the heat sink and remove the heat sink (2) from the fan. Reverse this procedure to reassemble and install the fan and heat sink. 70 Chapter 4 Removal and replacement procedures - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 79
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive (see Optical drive on page 33). 7. Remove the hard drive (see Hard drive on page 36 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 80
2. Remove the PCH heat sink by lifting straight up (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 81
(see Battery on page 31). 5. Remove the service door (see Service door on page 32). 6. Remove the optical drive Fan and heat sink on page 68). Remove the processor: 1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise, until you hear a click. - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 82
operating properly. Starting Setup Utility NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled. To start Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the "Press the ESC key - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 83
icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the tab key and the arrow keys to select File > icon in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the tab key and the arrow keys to select File > - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 84
. 4. Follow the on-screen instructions. 5. To save your changes and HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 85
Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 86
repeats the start-up test and checks for intermittent problems that the start-up test does not detect. If the battery fails the test, contact HP support to report the issue and purchase a to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 87
6 Specifications Computer specifications Metric U.S. Dimensions: Width 41.2 cm 16.23 in Depth 26.77 cm 10.5 in Height (front to back) 3.11 cm to 3.68 cm 1.23 in to 1.45 in Weight: 2.98 kg 6.57 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A - - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 88
43.9 cm (17.3 in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption (varies by display) Viewing angle Metric U.S. 21.7 cm 38.4 cm 43.9 cm Up to 16.8 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 89
Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details. SSD specifications Performance Sequential read (maximum) Sequential write (maximum) Characteristics Interface Flash type Flash capacity - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 90
Vibration (operating) Physical specifications Connector Weight 2.17 GRMS (5-700 Hz) Max 7+15 pin SATA connector < 88 g (3.1 oz) DVD±RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write Random access time DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 24X - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 91
BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications Applicable disc Read Write Random access time BD DVD CD Cache buffer Data transfer rate 24X CD-ROM 8X DVD-ROM 4X BD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 92
these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 93
. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 87 Creating . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 94
> Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. See Help and Support for more information. 86 Chapter 7 Backing up, restoring, and recovering - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 95
software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 96
system from the HP website. ● The Minimized Image Recovery option is recommended for advanced users only. All hardwarerelated drivers and software are screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. If - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 97
To change the boot order for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is restarting, and then press f9 for boot options. 4. Select the flash drive from the boot options window. Restore and recovery 89 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 98
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 99
Requirements for specific countries and regions Country/region Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany India Israel Italy Japan The Netherlands New Zealand Norway The People's Republic of China Saudi Arabia Singapore South Africa South Korea Sweden - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 100
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 101
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 102
12 button component 6 buttons left TouchPad 9 optical drive eject 11 power 6 right TouchPad 9 TouchPad on/off 9 C cable kit 61 cables, service considerations 24 caps lock light, identifying 8 chipset, product description 1 components bottom 12 button 6 display 5 left side 10 lights 8 right side 11 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 103
55, 60 hinge cover removal 58 spare part number 18, 22, 55, 58 HP Recovery Manager 87 I integrated numeric keypad, identifying 7 internal media card, product description sink removal 71 spare part number 23, 71 plastic parts, service considerations 24 plastics kit 32 Plastics Kit, spare part number - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 104
requirements 3 processors 1 product name 1 security 4 serviceability 4 video 2 wireless 2 product name 1 R the original system 87 recovery 87 HP Recovery Manager 87 recovery discs 84 recovery 82, 83 SSD 81 SSD spare part number 23 supported discs 84 system board removal 65 spare part numbers 15 - HP Pavilion g7-2100 | HP Pavilion g7 Notebook PC - Maintenance and Service Guide - Page 105
Windows Backup and Restore restoring files 87 Windows logo key, identifying 7 wireless antenna locations 5 removal 61 spare part number 18, 22, 55, 61 wireless light 8 wireless module compartment, identifying 12 wireless, product description 2 WLAN module removal 41 spare part numbers 17, 21, 41
HP Pavilion g7 Notebook PC
Maintenance and Service Guide