HP Pavilion m3-u100 Maintenance and Service Guide
HP Pavilion m3-u100 Manual
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- HP Pavilion m3-u100 | Maintenance and Service Guide - Page 1
HP Pavilion x360 m3 (model numbers m3u100 through m3-u199, m13-u100 through m13-u199, m3-u000 through m3-u099, and m13-u000 through m13-u099) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 2
its proprietor and used by HP Inc. under license. Intel is 2016 Document Part Number: 843575-002 Product notice This guide describes features that are common to most products. Some access the latest user guides or manuals for your product, go to http://www.hp.com/ support, and select your country - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 5
12 Changing your notebook to a tablet (select products only 12 Top ...13 TouchPad ...13 Lights ...14 Speakers ...15 Keys ...16 Bottom ...17 3 Illustrated replacement procedures preliminary requirements 29 Tools required ...29 Service considerations ...29 Plastic parts ...29 Cables and connectors - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 6
5 Removal and replacement procedures for authorized service provider parts 34 Component replacement procedures ...34 the BIOS version ...69 Downloading a BIOS update ...70 7 Using HP PC Hardware Diagnostics (UEFI) ...71 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 71 8 Backing up - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 7
9 Specifications ...79 Input power ...79 Operating environment ...79 10 Power cord set requirements ...81 Requirements for all countries ...81 Requirements for specific countries and regions 81 11 Recycling ...83 Index ...84 vii - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 8
viii - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 9
PC (model numbers m3-u000 through m3-u099 and m13-u000 through m13- u099) HP Pavilion x360 m3 Convertible √ PC (model numbers m3-u100 through m3-u199 and m13- u100 through m13-u199) HP Pavilion x360 m3 Convertible √ PC (model numbers m3-u000 through m3-u099 and m13- u000 through - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 10
u100 through m3-u199 and m13-u100 through m13- u199) HP Pavilion x360 m3 Convertible PC (model numbers m3-u000 through m3-u099 and m13-u000 through m13- u099) Intel HD Graphics on computer √ models equipped with an Intel Pentium processor Support aspect ratio; support for eDP 13.3-in, HD, - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 11
HP Pavilion x360 m3 Convertible PC (model numbers m3-u100 through m3-u199 and m13-u100 through m13- u199) HP Pavilion x360 m3 Convertible PC (model numbers m3-u000 through m3-u099 and m13-u000 through m13- u099) On computer models equipped √ with an Intel Pentium processor: Support - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 12
Description HP Pavilion x360 m3 Convertible PC (model numbers m3-u100 through m3-u199 and m13-u100 through m13- u199) HP Pavilion x360 m3 4.0 Combo Adapter Compatible with MiraCast- √ √ certified devices Support for Intel WiDi Support for SD/SDHC/SDXC √ √ digital media cards with push - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 13
Category Keyboard/pointing devices (continued) Power requirements Security Operating system Serviceability Description HP Pavilion x360 m3 Convertible PC (model numbers m3-u100 through m3-u199 and m13-u100 through m13- u199) HP Pavilion x360 m3 Convertible PC (model numbers m3-u000 through m3- - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 14
2 External component identification Locating hardware To find out what hardware is installed on the slate: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on the slate. For information about system hardware components - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 15
Right side Component (1) Memory card reader (2) USB 3.0 ports (2) (3) HDMI port (4) AC adapter and battery light (5) Power connector Description Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card: 1. Hold the card label-side up, - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 16
, or USB hub. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. 8 Chapter 2 External component identification - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 17
additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 18
notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation. 10 Chapter 2 External component identification - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 19
Changing your notebook position (select products only) Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand, an interactive stand, or a tablet. NOTE: The TouchPad and keyboard functions are locked - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 20
Changing your notebook to an interactive stand (select products only) To change your notebook to an interactive stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Position the notebook on its edges. Changing your notebook to a tablet (select - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 21
or activate items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. Top 13 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 22
Lights NOTE: Your computer may look slightly different from the illustration below. Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the key input to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. 14 Chapter 2 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 23
Speakers NOTE: Your computer may look slightly different from the illustration below. Component Speakers Description Produce sound. Top 15 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 24
Keys NOTE: Your computer may look slightly different from the illustration below. Component (1) (2) (3) (4) (5) (6) esc key fn key Windows key Action keys num lock key (select products only) Integrated numeric keypad (select products only) Description Displays system information when pressed in - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 25
Bottom Component Vents (3) Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom 17 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 26
may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: The labels described in this location are located on the bottom of the computer. ● Service label-Provides important information to identify your computer. When contacting support, you will probably - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 27
Component (1) Model name (select products only) (2) Product number (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 28
Computer major components 20 Chapter 3 Illustrated parts catalog - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 29
Item Component Spare part number (1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 27. (2) Keyboard/top cover (includes keyboard cable): In modern gold finish (for - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 30
silver finish for use in Japan (includes keyboard cable; for use only on computer 856037-291 models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199) Keyboard/top cover with backlight (includes keyboard cable and backlight cable; for use on all computer models): In - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 31
the United States 856045-001 In modern gold finish with linear wood pattern (for use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199): For use in the United Kingdom and Singapore 856047-031 For use in the United States 856047-001 In - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 32
solid-state drive 827560-011 System board (includes graphic subsystem with UMA memory): For use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199: Equipped with an Intel CoreT i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor (2133- 903240-601 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 33
, 15 W) and the Windows 10 operating system 855962-001 (7) WLAN module: For for use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199: Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use only in North America - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 34
Item (9) (10) (11) (12) (13) (14) (15) (16) (17) Component Memory module: For use only on computer models with model numbers m3-u100 through m3-u199: 8.0-GB PCL3 12800 1600 4.0-GB PCL3 12800 1600 For use only on computer models with model numbers m3-u000 through m3-u099: 8.0- - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 35
1080), FHD, UWVA/IPS, WLED, 16:9 ultra wide aspect ratio, AntiGlare, ultra- 856019-001 slim-bent (2.85-mm), TouchScreen, MultiTouch-enabled, eDP) 13.3-in, (1366×768), HD, UWVA/IPS, WLED, 16:9 ultra wide aspect ratio, AntiGlare, ultraslim-bent (2.85-mm), TouchScreen, MultiTouch-enabled, eDP) 856018 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 36
741553-850 HP 14.0-in value sleeve 781917-001 HP HDMI-to-VGA adapter 701943-001 HP RJ45-to-USB adapter dongle 539614-001 HP USB-to-GigaBit RJ45 adapter 829941-001 HP USB external ) (includes solid-state supports) 856022-001 Screw Kit 856023-001 28 Chapter 3 Illustrated parts catalog - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 37
need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 38
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 39
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 40
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 41
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 42
complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 62 screws that must be removed, replaced, and/or loosened when servicing the parts described in this - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 43
gold finish with linear wood pattern (includes keyboard cable and backlight cable; for use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199): For use in the United Kingdom 856047-031 For use in the United States 856047-001 Keyboard/top cover with - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 44
cable and backlight cable; for use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199) Spare part number 856039-161 856039-B31 856039-131 856039-271 front toward you. 36 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 45
3. Remove the following: (1) Rubber screw plugs on the front edge of the base enclosure (2) Oblong screw cover in the middle of the base enclosure (3) Rear rubber foot strip The rubber screw plugs, oblong screw cover, and the rear rubber foot strip are available in the Rubber Kits, spare part - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 46
system board. 12. Remove the keyboard/top cover (6). Reverse this procedure to install the keyboard/top cover. 38 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 47
TouchPad cable Description TouchPad cable Spare part number 856008-001 Before removing the TouchPad cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 48
(2) that secure TouchPad and the TouchPad bracket to the the keyboard/top cover. 4. Remove the TouchPad bracket (3). 40 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 49
5. Remove the TouchPad (4). Reverse this procedure to install the TouchPad. Component replacement procedures 41 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 50
secure the battery to the base enclosure. 3. Remove the battery (3). Reverse this procedure to install the battery. 42 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 51
Hard drive or solid-state hard drive NOTE: The mounting brackets and the hard drive/solid-state drive cable are not included in the drive spare part kit. The hard drive/solid-state drive cable is available using spare part number 856011-001. The hard drive mounting bracket is available using spare - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 52
4. Remove the mass storage device (4). Reverse this procedure to install the mass storage device. 44 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 53
Mass storage device mounting bracket Description Mounting bracket, solid-state drive Mounting bracket, hard disk drive Spare part number 856013-001 856012-001 Before disassembling the hard drive or solid-state drive, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 54
cover on page 34). 5. Remove the battery (see Battery on page 42). Remove the audio/USB board: 46 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 55
1. Release the ZIF connector (1) to which the power connector cable is attached, then disconnect the power connector cable from the audio/USB board. 2. Release the ZIF connector (2) to which the audio/USB board cable is attached, then disconnect the audio/USB board cable from the system board. 3. - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 56
board on page 46). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. 48 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 57
2. Detach the RTC battery (2) from the system board. (The RTC battery is secured to the system board with double-sided adhesive.) 3. Remove the RTC battery. Reverse this procedure to install the RTC battery. Component replacement procedures 49 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 58
the base enclosure. 2. Remove the USB port shield (2). Reverse this procedure to install the USB port shield. 50 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 59
spare part kit includes a graphic subsystem with UMA memory. Description Spare part number For use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199: Equipped with an Intel CoreT i7-7500U 2.70-GHz (SC turbo up to 3.50-GHz) processor (2133-MHz FSB - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 60
/USB board ZIF connector cable (2) RTC battery cable (3) Webcam/microphone module cable (4) Speaker cable (5) WLAN antenna cables 52 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 61
2. Disconnect the following cables from the system board: (6) Mass storage device ZIF connector cable (7) Display panel cable (8) Power connector cable 3. Remove the ten Phillips PM2.0×4.7 screws that secure the system board to the base enclosure. 4. Lift the left side of the system board (1) until - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 62
module Description Spare part number For for use only on computer models with model numbers m3-u100 through m3-u199 and m13-u100 through m13-u199: Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + : 54 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 63
a. Battery (see Battery on page 42). b. USB port shield (see USB port shield on page 50). c. System board (see System board on page 51). Remove the WLAN module: 1. Turn the system board upside down with the front toward you. 2. Remove the Phillips PM2.0×2.3 screw (1) that secures the WLAN module to - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 64
(2) that secure the fan/heat sink assembly to the system board. 4. Remove the fan/heat sink assembly (3). 56 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 65
board each time the fan/heat sink assembly is removed. Thermal paste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. Reverse this procedure to install the fan/heat sink assembly. Component replacement procedures 57 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 66
Memory module Description For use only on computer models with model numbers m3-u100 through m3-u199): 8.0-GB PCL3 12800 1600 4.0-GB PCL3 12800 1600 For use only on board upside down with the front toward you. 58 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 67
2. Remove the memory module shield that covers the memory module slots. The memory module shield is included in the Shielding Kit, spare part number 856014-001. 3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 4. - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 68
the speaker cable to the base enclosure. 4. Remove the speakers (4). Reverse this procedure to install the speakers. 60 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 69
Power connector cable Description Power connector cable Spare part number 808155-005 Before removing the power connector cable, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 70
assembly spare part kit includes the display bezel, display panel, display panel cable, and the TouchScreen board. 62 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 71
. The display panel assembly is available using spare part numbers 856019-001 (13.3-in, (1920×1080), FHD, UWVA/IPS, WLED, 16:9 ultra wide AntiGlare, ultra-slim-bent (2.85mm), TouchScreen, MultiTouch-enabled, eDP)) and 856018-001 (13.3-in, (1366×768), HD, UWVA/ IPS, WLED, 16:9 ultra wide aspect - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 72
which the display panel cable is attached, then disconnect the display panel cable from the G-sensor board. 64 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 73
d. Slide the G-sensor board (3) away from the display enclosure, and then remove the Gsensor board. The G-sensor board is available using spare part number 856015-001. 7. If it is necessary to replace the display hinges: a. Remove the display panel assembly. b. Remove the six Phillips PM2.4×3.0 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 74
.) d. Release the wireless antenna cables from the routing clips (2) and channel built into the display back cover. 66 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 75
e. Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available using spare part number 856025-001. 9. If it is necessary to replace the webcam/microphone module cable: a. Remove the display panel assembly. b. Remove the webcam/microphone module - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 76
f. Remove the webcam/microphone module cable (2). The webcam/microphone module cable is available using spare part number 856010-001. Reverse this procedure to reassemble and install the display assembly. 68 Chapter 5 Removal and replacement procedures for authorized service provider parts - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 77
and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 78
in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 79
diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 80
Enter the product name or number. - or Select Identify now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. 72 Chapter 7 Using - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 81
media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Creating recovery media and - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 82
Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. ◦ Be sure that the computer is connected to AC power before you begin creating the - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 83
search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 84
then quickly hold down the Windows button; then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 85
a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps. 1. Insert the HP Recovery media. 2. Access BIOS: For computers or tablets with keyboards attached: ▲ Turn on or from which you want to boot. 4. Follow the on-screen instructions. Restore and recovery 77 - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 86
is only available on products that support this function. Follow these steps to remove the HP Recovery partition: 1. Type recovery in the taskbar search box, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. 78 Chapter 8 Backing up - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 87
from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. The voltage - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 88
Maximum altitude (unpressurized) Operating Nonoperating -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft 80 Chapter 9 Specifications - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 89
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 90
Country/region Accredited agency Applicable note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 91
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 92
label 19 boot order changing 77 bottom 19 buttons left TouchPad 13 power 8 right TouchPad 13 volume 9 C caps lock light, identifying 14 chipset, HP PC Hardware Diagnostics (UEFI) using 71 HP Recovery Manager correcting boot problems 77 starting 76 HP Recovery media creating 73 recovery 76 HP - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 93
power requirements 5 processors 1 product name 1 security 5 sensors 4 serviceability 5 video 4 wireless 4 product name 1 product name and number, computer 18 R recover options 75 recovery discs 74, 76 HP Recovery Manager 75 media 76 starting 76 supported discs 74 system 75 USB flash drive 76 using - HP Pavilion m3-u100 | Maintenance and Service Guide - Page 94
43, 46 speakers identifying 15 removal 60 spare part number 26, 60 supported discs, recovery 74 system board removal 51 spare part number 51 spare part creating 74 system restore point, creating 73 T TouchPad buttons 13 removal 40 spare part number 24, 40 TouchPad cable removal 39 spare part
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HP Pavilion x360 m3 (model numbers m3-
u100 through m3-u199, m13-u100 through
m13-u199, m3-u000 through m3-u099,
and m13-u000 through m13-u099)
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.